Manage account
Struggling with your account settings? We can help you clear any doubts.
Jump to:
- How to run pings and traceroutes?
- What are the technical requirements to use GetResponse?
- What browsers are compatible with GetResponse?
- What is a Trusted device feature and how to use it?
- How to use two-factor authentication in GetResponse?
Getting started with managing account
Learn more about basic settings for your account.
- What are the icons in the top right corner of my dashboard?
- How to change my account login?
- How to activate my Free account?
- Where can I find and edit my account settings?
- How to change my password?
- Why can’t I log in?
- Where to find my chat transcripts and tickets?
- What is GetResponse and how to use it? Video
- How to customize my Dashboard with widgets? Video
- Can I try GetResponse before I buy? Video
- Why is the GetResponse badge displayed at the bottom of my emails, landing pages and websites?
Compliance and account reputation
It's very important to stay compliant with our Terms of Service. Learn more about how to do that.
- What does it mean that my account is being verified?
- How to make sure I am in compliance with CASL regulations?
- How to send DMARC-compliant mail?
- What is spam?
- Can my account be closed because of spam complaints?
- What is a permission-based list?
- What is a reconfirmation campaign?
- Why is legal compliance important?
Consent fields
Staying compliant with the latest privacy regulations is very important and GetResponse will help you with it.
- Can I process data outside the EEA under the GDPR?
- How to create and use Consent fields? Video
- How to collect consent from new and existing contacts?
- How to get the account ready for GDPR?
- My lists are single opt-in. Is double opt-in required to be GDPR-compliant?
Team management
If you're working with more people, you can give them access to your GetResponse account.
