Marketing Software by GetResponse
Marketing Software by GetResponse
  • Product
    EMAIL MARKETING & AUTOMATION
    Grow your list
    • Signup forms
    • AI Landing pages
    • AI Website builder
    • Conversion funnel
    Communicate
    • AI Email marketing
    • AI Autoresponders
    • Marketing automation
    • Web push notifications
    • SMS marketing
    Promote and sell
    • Ecommerce integrations
    • Popup creator
    • AI recommendations
    • Paid ads
    CONTENT MONETIZATION
    Monetize your knowledge
    • AI Course creator
    • Premium newsletters
    • Creator's profile
    • Webinars
    MORE FROM GETRESPONSE
    • What’s new
    • Affiliate program
    • GetResponse free trial
    • All features
    • 170+ integrations
    • Move to GetResponse
  • Pricing
  • Resources
    Learn and grow
    • Blog

      Top-notch content on online marketing, GetResponse products, and more.

    • Resources

      Guides, videos, webinars, infographics – all full of insightful tips and best practices.

    • Webinars Library

      Practical online learning through engaging webinars – live and on-demand.

    Product help
    • Customer Success Team

      Get all your questions answered by the 5-star-rated team of experts.

    • Help Center

      All the information you need for a successful start with GetResponse.

    • API Docs

      Learn how to integrate your software with GetResponse.

    Customer stories
    Customer stories

    Get inspired with success stories from customers and businesses just like yours.

    READ THE STORIES ›
  • Book a demo
  • Search
  • Log in
Sign up free
  • Help Center
  • Manage account
  • Can my account be closed because of spam complaints?

Contents:

Can my account be closed because of spam complaints?

GetResponse is a permission-based email marketing software, and as such, it maintains a strict, zero-tolerance spam

policy.

We are happy to cooperate with our customers in order to mitigate any compliance-related issues with their accounts. At the same time, we have an obligation to all of our customers to provide the highest level of service and deliverability. Therefore, we reserve the right to disable accounts

that are in violation of our Anti-Spam Policy.

Related articles

  • What does it mean that my account is being verified?

    When we detect unusual activity in an account we automatically limit it and block some of its functions. You can still log in to a limited account and view your data. However, you won’t be able to send emails or export your data while the account is under verification. Your landing pages and websites will be unpublished. Most reviews […]

  • What is spam?

    Spam, also known as junk mail, is an unsolicited commercial email messages, especially bulk email message. Unsolicited means that the recipient has not granted verifiable permission for the message to be sent. Bulk means that the message is sent as part of a larger collection of messages, all having substantively identical content. GetResponse follows a […]

Popular resources

  • Email Deliverability from A to Z
  • 25 ways to build your contact list: your ultimate playbook

Product

  • Email marketing
  • AI email generator
  • Autoresponders
  • Marketing automation
  • Website builder
  • Landing pages
  • Forms and popups
  • Content monetization
  • All features
  • GetResponse Free Trial
  • Integrations
  • Book a demo
  • Pricing

Help and resources

  • Help center
  • Contact support
  • Online marketing resources
  • Customer stories
  • GetResponse Academy
  • Webinar library
  • Email templates
  • Website templates
  • Compare us with others
  • API Docs
  • Move to GetResponse

Company

  • About us
  • Careers
  • Press center
  • What’s new
  • Affiliate programs
  • Agency partners
  • Investor relations
  • Accessibility statement
  • Reporting policy

Top blog content

  • How to create an online course in 9 easy steps

  • Email marketing explained: The comprehensive guide for 2025

  • Creators, take back control: Why you shouldn’t rely on social platforms for your income

Visit our blog to learn more

Get the GetResponse App

Follow us

Change the language

English
  • DE
    Deutsch
  • EN
    English
  • ES
    Español
  • FR
    Français
  • IT
    Italiano
  • PL
    Polski
  • PT
    Português
  • RU
    Русский

Turn on high contrast

 Email Marketing Software by GetResponse Copyright © 2025 GetResponse. Email marketing & beyond®

  • Privacy Policy
  • Anti-Spam Policy
  • Terms of Service