Manage account
Struggling with your account settings? We can help you clear any doubts.
Jump to:
- What browsers are compatible with GetResponse?
- How to run pings and traceroutes and generate HAR files?
- How to align content in GetResponse with my brand style?
- How to export your data from GetResponse?
- What are the technical requirements to use GetResponse?
- What is a Trusted device feature and how to use it?
- How to use two-factor authentication in GetResponse?
- How to resolve page loading issues?
Getting started with managing account
Learn more about basic settings for your account.
- What is GetResponse and how to use it? Video
- Can I try GetResponse before I buy? Video
- Where can I find and edit my account settings?
- How to change my password?
- Why is the GetResponse badge displayed at the bottom of my emails, landing pages and websites?
- How to customize my Dashboard with widgets? Video
- Why can’t I log in?
- What are the icons in the top right corner of my dashboard?
- Where to find my chat transcripts and tickets?
- How to activate my Free account?
- How to change my account login?
Compliance and account reputation
It's very important to stay compliant with our Terms of Service. Learn more about how to do that.
- What does it mean that my account is being verified?
- How to make sure I am in compliance with CASL regulations?
- Why is legal compliance important?
- How to send DMARC-compliant mail?
- What is spam?
- Can my account be closed because of spam complaints?
- What is a permission-based list?
- What is a reconfirmation campaign?
Consent fields
Staying compliant with the latest privacy regulations is very important and GetResponse will help you with it.
- How to get the account ready for GDPR?
- My lists are single opt-in. Is double opt-in required to be GDPR-compliant?
- Can I process data outside the EEA under the GDPR?
- How to create and use Consent fields? Video
- How to collect consent from new and existing contacts?
Open tracking consent
Learn how to collect and manage consent for tracking email opens, and see how your contacts’ choices affect open statistics.
Team management
If you're working with more people, you can give them access to your GetResponse account.
