Manage account
Struggling with your account settings? We can help you clear any doubts.
Jump to:
- What are the technical requirements to use GetResponse?
- How to run pings and traceroutes?
- How to use two-factor authentication in GetResponse?
- What is a Trusted device feature and how to use it?
- What browsers are compatible with GetResponse?
Getting started with managing account
Learn more about basic settings for your account.
- What is top menu and how can I customize it?
- How to activate my Free account?
- How to change my account login?
- Where can I find and edit my account settings?
- How to change my password?
- Why is the GetResponse badge displayed at the bottom of my emails, landing pages and websites?
- How to customize my Dashboard with widgets? Video
- Why can’t I log in?
- Can I try GetResponse before I buy?
- What is GetResponse and how to use it? Video
Compliance and account reputation
It's very important to stay compliant with our Terms of Service. Learn more about how to do that.
- How to make sure I am in compliance with CASL regulations?
- Why is legal compliance important?
- How to send DMARC-compliant mail?
- Can my account be closed because of spam complaints?
- What is a permission-based list?
- What does it mean that my account is being verified?
- What is a reconfirmation campaign?
- What is spam?
Consent fields
Staying compliant with the latest privacy regulations is very important and GetResponse will help you with it.
- How to create and use Consent fields? Video
- How to collect consent from new and existing contacts?
- How to get the account ready for GDPR?
- My lists are single opt-in. Is double opt-in required to be GDPR-compliant?
- Can I process data outside the EU under the GDPR?
Team management
If you're working with more people, you can give them access to your GetResponse account.
