How can I set up regular imports to my lists?

You can integrate your GetResponse account with other applications to add contacts to your account on a continuous basis.

Recurring imports give you the ability to regularly add new contacts or automatically update contact information every 24 hours. When you set up the integrations, you specify the list you want to add contacts to. Optionally, you can add the contacts to an autoresponder cycle. As one of the steps, you can assign custom fields to additional contact information that is imported.

If you decide to set up recurring imports, you should remember that:

  • You may exceed the subscriber limit allowed by your plan when adding contacts this way. When you exceed the limit, you’ll be charged the List Extension Fee.
  • Each scheduled import can’t exceed 10,000 contacts.

You can view the available integrations on the Integrations page. To get there, log into your GetResponse account, click on Menu and select Integrations.

What integrations can I use to add contacts to my list?

We have a number of integrations you can set up as recurring imports. Some integrations will require you to you to copy information (for example, API keys, OAuth tokens, store URLs, etc.) from the account you’d like to connect. You then paste it in your GetResponse account. The apps you can connect this way are:

  • Magento
  • Zoho
  • Shopify
  • Sugar
  • Vtiger
  • BigCommerce

When connecting your Salesforce account, all you need is to be logged into it.

On the Integrations page, find the application you’d like to integrate with your GetResponse account. Hover your mouse over its tile and click Details. Click Connect and enter the information required to connect the accounts, then click the Connect to button.

Where do I set up how I want to import contacts?

You set up the details for the import on the Configure recurring imports page. You reach this page as soon as you enter the authorization details and click Connect to on the Integrations page.

The Configure recurring imports page lets you:

  • select the list you want to add contacts to. Note: Contacts will be imported every 24 hours.
  • add the contacts to an autoresponder cycle (optional)
  • choose a group (contacts or leads) and source (required)
  • specify the criteria for adding contacts (add and update existing, add new contacts only, or update information for existing contacts only; required)
  • confirm you have permission to add the contacts to your list (required)

How can I assign custom fields in recurring imports?

You map additional contact information onto your GetResponse custom fields on the Assign custom fields page. You get there automatically, once you’ve configured the basic details for your import. Custom fields from the application you’re connecting (bottom line) and the options for matching them to the GetResponse custom fields (top line) are displayed in columns.

Our system can automatically recognize name and email fields. Note: Email information is required.

For the remaining fields, match the custom fields in your GetResponse account to the fields that contain contact information from the account you’re connecting. To do this, use one of the following options:

  • Click on Assign field and choose one of your existing custom fields.
  • Select the Skip column marked with “?” box to proceed without mapping custom fields.

Move the mouse pointer over the grid and scroll right to access and configure all the fields. When you’re done, click Import.

Note: Even though we don’t show any specific contact information (custom field values) in the custom fields columns, these values do get imported.

Can I set up recurring imports to more than one list?

It’s possible to set up an integration with one app for multiple lists. Return to the Integrations page and click on the application name. This will expand the details for the integration and show you the Configure imports button. Click the button and repeat the setup steps for another list.

How can I stop or edit recurring imports?

To stop imports to a specific list, click on the More actions menu and select Stop imports. To disable the entire integration and disconnect your accounts, click the Disconnect from button.

To edit the integration details, click on the More actions menu and select Edit settings. Select Import now if you don’t want to wait for the next scheduled import to add or update contact information.

Are plugin imports different from recurring imports?

There’s a possibility to import contacts into GetResponse from other services through plugins. Unlike recurring imports, plugins give you options to import new contacts or update their information based on specific triggers. Those triggers can include:

  • sign-ups at registration
  • sign-ups through GetResponse forms

  • page visits 

  • purchases 

  • abandoned carts

Plugin imports are especially convenient for ecommerce users who own online stores and want to keep their contact base updated whenever their customers buy their products. Essential and Professional customers can integrate them with ecommerce features in GetResponse, such as:


- product recommendations

- abandoned cart follow-ups

- Purchase, Abandoned Cart, and Visited URL conditions in Marketing Automation

This way you can keep track of your customers and send them personalized emails. There’s no limit on how many contacts you can export into GetResponse through the plugins.

Learn more about our ecommerce plugins.