How do I include the survey link in my message so the respondent data isn’t anonymous?

You can include the survey link using our Drag-and-Drop Email Editor. After creating and publishing your survey in our survey creator, you may then go to Dashboard>>Menu. Depending on whether you’d like to add the link to a newsletter or an autoresponder, select Email Marketing or Autoresponders from the top menu. Then, click the button to create your message.

Drag-and-Drop Email Editor

In the newsletter editor, you can use {{LINK `survey` `xxxxx`}} and replace xxxxx with the survey_id  from Manage surveys>>Surveys list e.g. {{LINK `survey` `12258`}} .

Make sure to select Custom protocol as your link type.

Custom protocol link type.

Note: Adding the survey in any other way than explained above will result in not saving the respondents’ data.