How to use automation to send SMS?
SMS feature is currently available in:
- MAX accounts
- self-service accounts (Starter, Marketer, Creator) based in Poland
This article applies to all account types.
Due to the risk of SMS mass pumping attacks increasing on a global scale, note that whenever your’e launching a campaign in a new market you should get familiar with local market-specific guidelines directly from our provider Vonage website. We’re not able to ensure top-notch deliverability without meeting those requirements by our customers, often this means P2P contact with Vonage to go through formalities:
Country-Specific Features and Restrictions – Vonage API Support
You can use automation for sending SMS messages thanks to the action element: Send text message.
How do I set up the Send text message action?
Follow these steps to configure the element:
- Select the Send text message element to add it to the workspace.
- Open Properties to set it up.

- Under Select text message type you can use SMS draft or any SMS you’ve previously created or sent. In case of a draft or an SMS that was sent manually, it will be converted to an automated text message. You will be asked to confirm that.

- Under Which message do you want to send? select the SMS.
- Select the phone number the SMS will be sent to. Select the custom field where the phone numbers you want to use for sending SMS are stored.

- Optionally, you can set the element to Run multiple times.
- Optionally, you can decide if the SMS will be sent during specific hours.
