Customer Engagement Solutions
Reach customers where they are – via email, SMS, chat,
and more.
Deliver personalized customer experiences with campaigns across channels and increase engagement by 30%.
One email marketing platform
to engage and convert across channels
Engage website visitors
with timely popups, web push notifications, and live chats.
Nurture contacts
with email marketing and autoresponders suited to the funnel stage.
Retain customers
with marketing automation campaigns based on data-driven segmentation.
Tools designed for
multichannel engagement
Be where your customers are so neither of you ever miss an opportunity. Run campaigns across various channels from one platform, uniting all the tools you need.
Stay in touch with your audience via:
Get growing
with GetResponse
31.14%
Grow engagement scores and cherish long-term customer loyalty
Nurture and retain customers with data-driven automation
Trigger relevant emails, web pushes, or SMS based on user behavior and data. Ensure high relevancy in order to nurture relations, get new customers, and retain existing ones with powerful automation workflows.
- Score and segment contacts to tailor messaging
- Create custom events based on your audience’s activity
- Trigger actions on selected conditions, events, and filters
Segment with data, target with precision
Advanced segmentation enables grouping your audience into segments with shared traits. You can organize your lists with scores and tags and target only chosen groups.
Use information on your customers’ behavior, engagement, and order history to create more intentional and appreciated data-driven campaigns.
The segmentation process occurs in real-time. Once your contacts meet the predefined conditions, they’re automatically added to a particular segment.
Connect with your subscribers instantly and automatically
Create automated email sequences to enrich your customers’ experience and boost conversions.
With autoresponders, you can immediately welcome new subscribers with a personalized message and nurture contacts with emails triggered at a particular time or event.
You can customize one of our predesigned email templates and send out your first autoresponder email in just a few minutes!
Draw your website visitors’ attention with dynamic popups
Make sure your website visitors don’t miss out on the latest updates and offers with eye-catching popups, banners, and bars.
Now, you can easily create popups in GetResponse without any coding skills and deploy them with rules and triggers adjusted to your audience.
Explore professionally-designed templates
Discover our library of over 200 predesigned templates designed to convert. You can put them to work right away or customize them to suit your brand and content.
Emails
Enhance messaging with professional designs.
Automation
Accelerate growth with prebuilt workflows.
Popups
Ready-to-use popups to hook website visitors.
Grow engagement scores and cherish long-term customer loyalty
Reach your customers directly – with SMS
Automated SMS marketing is the easiest and most effective way to keep your customers updated. Adjust conditions and triggering to your recipients’ activity and inactivity to ensure the best open rate.
With GetResponse MAX, you can include trigger-based SMS campaigns in your marketing automation workflows for a more individual approach.
Bring people back to your website for more conversions
Reach your audience whenever they’re online with a relevant message. Increase subscription rates with custom opt-in prompts, bring back site and cart abandoners, and promote timely offers and updates.
You can customize notification windows to stay on brand and make them even harder to miss.
Push notifications remind shoppers to come back and complete their purchases — a useful tool considering 74% of online retail orders are abandoned, adding up to a lot of lost revenue.
Real-time communication to build genuine connections
Connect with your customers instantly and be there when they need you. Take your customer support to the next level with direct chats in emails, on landing pages, and webistes.
You can set statuses, notifications, and auto-replies to your schedule, so your chats are online if when you can’t be.
You can embed a visitor capture form in your chats to gather more information about your visitors and follow up via email later.
Features to help you build a cohesive customer experience
Make the most of the online marketing tools designed to help your business strive online, all gathered in GetResponse.
Website Builder
Create a website to provide your business with proper exposure.
Webinars
Connect with your audience and build trust in your brand.
Email marketing
Build converting email marketing campaigns with proven 99% deliverability.
Paid Ads
Create, run, and analyze paid ads in one place.
Signup Forms
Grow your contact database with easily embedded forms.
List Management
Maintain your contact lists with various organization tools.
Read our customer engagement
success stories
Automatically lead your website visitors to conversion
Increase conversions with an automated conversion funnel combining all the tools you need to engage your audience.
You can customize one of over 30 conversion-optimized scenarios and launch an automated campaign to grow your list, promote your offer, or sell.
- Lead magnet funnels
- Sales funnels
- Opt-in funnels
Try GetResponse
for free
”Contact list segmentation and regular A/B testing allows us to check what really resonates with specific groups of contacts.”
Resources to help you successfully engage customers
READ THE GUIDEHow to Run Highly-effective and Targeted Email Campaigns
Learn how to increase customer engagement with personalized messages.
READ THE ARTICLEHow to Use Engagement and Retention Templates
Read about engagement and retention templates and learn how and when to use them.
Customer engagement explained
Why is customer engagement so important?
What’s the difference between customer engagement and customer retention?
What makes for the best customer engagement and retention solution?
Personalize your customer experience and keep the engagement scores high.
