Can I code HTML newsletters?

Subscribers open your emails on various combinations of devices (e.g. laptops, smartphones), browsers (e.g. Safari, Firefox) and email clients (e.g. Gmail, Apple mail, Thunderbird). Each uses different rules for displaying messages, so your emails may look different on each platform.

To avoid faulty rendering and unintended design changes, your HTML needs to be perfect. Email coding rules differ slightly from those for websites and blogs, so we’ve prepared a detailed document explaining what you should and should not do to create stunning, effective emails.

Check out our HTML Email Design Documentation for extensive information on rules, best practices and HTML code examples to help you build beautiful, high-­converting newsletters in no time.

Where to create an HTML newsletter

  1. Go to Tools > Email marketing.
  2. Click the Create newsletter button on the right side.


  3. Click the By myself option on the left.


  4. Scroll down to the Design and content section and click Design message.


  5. Choose the HTML editor tab at the top. Here you will be able to paste your own HTML code or upload it from a ZIP file.


If you would like to upload a message template written in HTML, you can do so with this article.

Legacy HTML editor
  1. Go to Tools > Email marketing.
  2. Click the Create newsletter button on the right side.
  3. Choose I want to use the legacy email creator option at the bottom.


  4. Choose HTML source editor on the right side.

GetResponse Support Team does not provide help for custom HTML coding of messages or web forms, we are not able to assist you with templates that have been edited. Also, please keep in mind that if you are copying your own HTML code or importing a message created in HTML from a different platform, we cannot guarantee that this code will be fully compatible with our editor.