How to add a CNAME entry to my subdomain for landing pages created in a MAX account? MAX

If you already have a main domain you want to use, please follow these instructions.

The following instructions are for MAX account holders. If you have an Email Marketing, Marketing Automation or Ecommerce Marketing account, see the instructions on how to do it.

Additionally, this article applies only to our legacy Landing pages editor. If you want to use your own subdomain for a landing page created in our new editor, please use the following instructions.

To make the necessary updates, you need to:

  1. Log in to your hosting control panel.
  2. In the domain settings section, look for the DNS settings.
  3. Once you’re in the settings section, create a CNAME record for your subdomain that
    points at:
  •, for US-based accounts
  •, for Europe-based accounts
    Note: Contact your Customer Experience Manager if you’re not sure which address you should use.

It takes up to 48 hours for the changes to propagate across the internet. You won’t be able to use the subdomain for your landing page URL before nameservers and cache records are updated.