How to resend a message to non-openers?

There are two ways of resending a message to subscribers who did not open the previous one.

Resending a message from the Reports page

  1. Go the Email Marketing tab.
  2. Hover over 3 vertical dots to the right of the message which you want to resend and choose Reports.
  1. You will be redirected to the Reports page. Click on the Opens and clicks tab.
  1. Create and send a new message to contacts who did not open the previous one.
  1. You will see a popup to create a new message. Click Yes, create a message.
  1. You will be redirected to the newsletter creation page where you can design a new message or choose your previous message from the Existing messages tab.

Resending a message to a segment

  1. Go to Contacts > Search.
  2. Click Advanced search.
  1. Add the following conditions:
  1. Save the results as a segment.
  1. Go to the Email marketing tab.
  2. Click on the Create newsletter button.
  3. Click Add recipients, select the saved segment and click Add.
  1. Design the rest of your message.

Related articles

How do I find people who haven’t opened my messages?