Professional Services
Trust our experts to ensure maximum results from your email and marketing automation campaigns.
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TRUSTED BY BRANDS WORLDWIDE FOR OVER 25 YEARS
Maximize efficiency
and achieve your goals faster
Professional Services are here to enhance your GetResponse MAX and MAX² operations and free your time to increase in-house efficiency.
Delegate much of the in-application work to the Platform Operation Specialist and focus on other essential aspects of your business.
Choose from available recurring packages or one-time services and trust us to:
- Manage contact lists
- Schedule and manage your email campaigns
- Build and adjust automation workflows
- Create forms, landing pages, and more
Get in touch for
a custom offer
and demonstration
If you’re interested in our professional services, ask your Business Development Executive about including them in your first contract during your custom demonstration.
BOOK A DEMOEnsure the highest quality for your campaigns
with recurring services
Boost your campaigns’ performance with our recurring packages designed for strategic collaboration.
Leverage a set number of monthly hours to task specific in-application operations to Platform Operation Specialist.
If you need more time from our specialist, add extra hours before the next month.
Campaign PRO
Managed Campaign PRO
8 hours of managed services per month that can be used based on customer needs for tasks included in the package.
$550/mo
LEARN MORE ›Services rendered in the package:
- importing a contact list
- building a segment
- creating and updating messages with provided content
- scheduling a message
- building and adjusting an automation flow
- building a conversion funnel
- scheduling a webinar
Campaign Light
Managed Campaign Light
6 hours of managed services per month that can be used based on customer needs on services included in the package.
$400/mo
LEARN MORE ›Services rendered in the package:
- importing a contact list
- building a segment
- scheduling a message
- automation flow adjustments (up to 8 elements in one flow)
- updating a message with provided content
Automation Light
Marketing Automation Light
Up to 3 hours + 1 hour consultation per month to build an automation flow
$750/mo
LEARN MORE ›Services rendered in the package:
- creating one structure of the marketing journey for a given objective
- building automation flow with provided content (up to 25 elements)
- 1 hour consultation to help pick the best automation flow and adjust goals
Guided IP Warmup
Up to 4 hours of work on selected tasks that help to build sender reputation.
$350/mo
LEARN MORE ›Services rendered in the package:
- contact list review and warmup strategy recommendations
- preparing warmup segments
- creating and scheduling the warmup email template with provided content
- deliverability monitoring
List Reactivation
6 hours of managed services per month that can be used on operations that help with list reactivation.
$800/mo
LEARN MORE ›Services rendered in the package:
- importing the old contact list
- creating a message with provided content
- scheduling up to 5 step automation sequence
- automation flow adjustments (up to 8 elements in one flow)
- creative content assistance for the automation messages.
„Professional Services is a service where we work together with the client to complete tasks on the GetResponse platform. Collaborating with the client reduces the time needed to accomplish key tasks and allows us to gain a detailed understanding of their needs and develop the product based on the acquired information.”
Trust our experts
to find the best solution
If you need sporadic assistance executing a particular task, you can choose from one-time services without commitment to long-term collaboration.
One-time services are selected operations you can delegate to our experts, who will find and implement the best solution. Depending on the complexity of the task, prices range from $65 to $1,000.
BOOK A DEMOContact list import
We will upload the prepared file you deliver using the optimal method and confirm when the import is complete.
Data normalization
It might be needed before importing the list. We can do this for you as another service or provide a list of required fixes.
Segment building
Based on the provided criteria for segment creation, we’ll build the specified segment you need.
Scheduling a message
Given the information what message and at what time, we’ll schedule it to be sent. You can also choose to schedule an A/B test.
Message update
Based on information on what parts of an existing message need changing, we’ll update it with provided content.
Custom message template
We’ll create a template just for you based on the ideas and requirements you share. Our Design Team will prepare the final template.
Custom landing page template
We’ll prepare a landing page for your campaign based on the information and requirements you provide. Our Design Team will prepare the final template.
The process of delivering the service you choose
Order brief
You share your goals and requirements in an online survey. We’ll proceed based on provided information or ask you for more details if needed.
Service delivery
Within 3 business days, we’ll deliver the service. We’ll ask you to verify and accept the service, but you can also request changes.
Service completion
Once you accept the delivered service, we’ll implement it. If you have an active recurring package, we’ll let you know about the final time used for the service.
Get in touch for
a bespoke offer
and demonstration
If you’re interested in our professional services, ask your Business Development Executive about including them in your first contract during your custom demonstration.
BOOK A DEMOResources to help you with enterprise email marketing and automation
READ THE GUIDE ›Guide to targeted B2B email marketing
Learn how to run effective email marketing campaigns for large businesses.
READ THE GUIDE ›Strategy tips for enterprise email marketing
Check out recommended strategies and tools for enterprise email marketing.
Frequently Asked Questions
What GetResponse plan do you need to be on to buy Professional Services?
Currently, the offer is only for MAX and MAX2 plans.
What is the difference between one-time items and recurring packages?
One-time items are selected services you can buy once and you pay only for that particular service only, without obligations to commit to any higher number of items.
Recurring packages are for companies that are thinking of more strategic and long-term cooperation. You can buy a package and get a selected number of hours you can use for the items included in the package. Each item “costs” a certain time from the hours included for the month and if they are used completely you have the option to either buy extra hours for the month or wait for the next month to get new monthly hours.
How to buy Professional Services?
For existing customers contact your Key Customer Manager for more details. If you are thinking of getting one of the MAX plans, ask your Business Development Executive about options to include Professional Services in your first contract.
In recurring packages, will unused hours transfer to another month?
How long do you have to deliver the service?
Our goal is to deliver any service within 3 business days from the moment we confirm the order brief is complete. If extra time is needed, we will let you know and justify the case, but that is an exception to the rule.
How will I know how much time I still have left with Professional Service monthly hours?
You can always ask on demand to get the answer from us. You will also get email after service completion with how much time it took from the plan. We also provide you with bi-weekly message that gives information how many hours are left in particular month.
I need the service to be done very quickly, can you ensure it?
The customer is responsible to provide all necessary materials 3 business days before the execution deadline. Providing materials with a shorter deadline is limited to availability and can lead to us not being able to execute given orders in time.
I have a recurring package, how will I know how much time will be spent on the particular service?
Each service while similar to others from the same category is in reality always a bit different. Importing a list can be an easy and quick task when there are not many custom fields and the file is imported to one list. But it can as well be a more extensive one.
In the recurring packages service selection, we provide you with general time estimates for a particular service that are based on certain averages. The next moment when you get a more realistic time frame for delivery is after we verify your brief. After the brief verification, we know a bit more to estimate the actual time usage.
However, the final time is always based on the actual workload done on our side to deliver it and is provided after service delivery. If the time is very different from the provided estimates, you will get a written short justification about it.
What is the process of delivering a selected service once you buy it?
1. Brief delivery - If you decide to buy a one-time item or a recurring package we will provide you will a link to a survey which is a brief containing necessary questions and file requirements.
2. Brief verification - The brief will be verified on our side. It can be either accepted and we proceed to service delivery, or we can ask for more information. *If you have an active recurring package, we will inform you about the estimated time we will use for the service.
3. Service delivery - From the moment we have accepted the brief content we have 3 business days to deliver the service.
4. Service verification - With some of the services, like message template creation, once we are done with delivery, we will ask you to first accept it or request changes. Each service has a description of how many times you can request further changes.
5. Service completion - We will inform you about service completion.
If you have an active recurring package, we will inform you about the final time used for the service.