Discover the latest ecommerce features in GetResponse that help you convert more shoppers into customers with less manual work.

In this update, Przemek, Head of Core Products at GetResponse, walks through three powerful new features designed to improve customer engagement, automation, and sales:

✅ Product recommendations directly inside chats so you can recommend products without interrupting the conversation.

✅ Price Drop Campaigns that automatically notify interested shoppers when products go on sale.

✅ Shopify tag synchronization for more accurate audience segmentation, smarter automations, and highly personalized marketing.

Whether you're running a Shopify store or looking for better ways to automate your marketing, these updates make it easier to deliver the right message at the right time and increase conversions.

Looking forward to hearing your feedback!

Customer tags from Shopify — your VIPs, repeat buyers, lapsed customers — now sync to GetResponse automatically on paid plans. Use them to build smarter segments, personalize campaigns, and trigger automations based on what your store already knows. The Marketer plan gives you full access to ecommerce features.

See what's possible on Marketer →

Building segments from scratch takes time, and knowing which conditions to combine isn't always obvious. Pre-built segments give you a ready-made audience you can use right away - no rules to set up, no logic to figure out.

Choose from several categories:

• Email engagement - reach active subscribers or win back contacts who've gone quiet

• Subscription method - target people who signed up through a specific list, form or landing page

• Contact details - send country-specific offers in the right language

• List quality & deliverability - exclude role-based addresses or check in with contacts you haven't emailed in a while

Once you pick a segment, you've got the audience for your next send. You can still build your own from scratch whenever you need something more specific 👌

Use a pre-built segment →

Revenue attribution connects every email you send to the purchases it drives. Welcome flows, cart recovery sequences, post-purchase automations, newsletters — each one now has a real revenue number attached to it.

• Per-message — attributed revenue, orders, and average order value

• Per-workflow — total revenue across an entire automation flow

• Full channel view — revenue breakdown by message type in your Ecommerce reports

All it takes is switching a toggle when creating a message:

See what your emails are actually earning →

Enable Google Analytics in the settings of your ecommerce campaigns to automatically send UTMs from your Abandoned Cart and Price Drop emails.

See exactly which emails bring visitors to your store and use real data to focus on your best-performing campaigns.

Turn on tracking in your next campaign →

Learn how to enable it →

A ticking clock changes everything.

Add a countdown timer to your emails by simply dragging and dropping it (learn how).

Use it to build urgency around sales, launches, event, and limited-time offers. When subscribers see the clock running down, they're more likely to act.

Add a timer to your next email →

Not every message needs to stop the scroll.

Choose how your popups behave: dim the background and block scrolling for full focus, or let visitors keep browsing while the popup stays visible.

Better UX. More control.

Adjust popup behavior →

Connect your GetResponse store to Chats and recommend products instantly during conversations.

Products appear as sleek product boxes inside the chat window, making it easy for your customers to discover items and buy.

Start recommending products →

Most shoppers who leave without buying aren't gone forever. They're just waiting for a better price.

Price Drop campaigns automatically alert visitors when a product they’re interested in becomes cheaper, helping you bring them back at the right moment.

💡 Why this matters to you:

• Recover hesitant shoppers: Reach people who showed interest but didn’t buy.

• Move slow sellers: Promote newly discounted items without emailing everyone.

• Nudge big decisions: Reignite interest in higher-value products.

Get started:

→ Follow the step-by-step guide

→ Learn from real examples

→ Launch your price drop campaign

The best time to ask for feedback? Right after the conversation ends - while it’s still fresh.

Capture ratings and comments automatically with a dedicated post-chat message.

Get honest insights into what’s working (and what’s not) so you can keep improving support quality and customer satisfaction.

Start collecting chat feedback →

What doesn’t happen matters. And now your web automations respond to it.

Add negative paths to your workflows and choose what to do when visitors don’t engage:

• Wait a few minutes before showing a reminder

• Trigger a message the moment a visitor exits the page

Your automations adapt to real user behavior, not just the ideal scenario.

Make your automations react smarter →

The new Webinar block pulls your event details (title, date, time, and registration link) straight from GetResponse into your email.

Just drag, drop, and you're ready to fill seats. It's the fastest way to turn your audience into attendees.

Promote your next webinar →

Have full control over how your email, landing page, and website layouts adapt to different devices. For any block, you can choose whether it appears on desktop only, mobile only, or both.

Simply scroll to the Visibility section in the respective editor and tailor each block to the experience you want your audience to see, on every screen.

It’s the simplest way yet to build responsive content, without workarounds or duplicate designs.

👉 Try block visibility controls in your next: Email · Landing Page · Website

Exclude bot-generated clicks and opens from automation workflows with a single toggle.

Flip the switch, and your workflows will focus on real subscriber interactions. This means no more fake engagement.

We identify and exclude activity from:

• Email security scanners (corporate and personal)

• Antivirus software

• Corporate firewalls

• Link preview generators

• Other automated checking systems

Why this matters to you:

• No unnecessary actions firing because of bot activity

• Better confidence in how your automations perform.

Get started:

→ Follow the step-by-step feature guide

→ Read how bot activity affects your email campaign, or watch the video

→ Enable bot filtering in your workflows

You’ve got newsletters, webinars, PDFs, and landing pages packed with value... Now, turn them into interactive courses that attract leads and keep your audience engaged.

With Course Wizard, AI transforms your existing content into ready-to-publish courses in about 30 minutes: helping you grow your list, build authority, and get more from every asset you create.

💡 Why marketers are already using courses:

• They have a higher perceived value than static PDFs

• Keep audiences engaged longer with interactive lessons

• Position your brand as the expert in your niche

• Generate leads automatically from what you’ve already built

Your content isn't done yet. Give it a second life.

👉 Learn all about the Course Wizard in our Help Guide.

Turn your content into a course →

Ad costs are rising. Inboxes are overflowing. And every brand is fighting for the same click. But clicks don’t build customer relationships... Journeys do.

This holiday season, let’s go beyond short-term promotions and build loyalty that lasts. Join us live for a GetResponse webinar with a hands-on demo you can recreate in your own account.

You'll learn how to:

✅ Use Web Automation to help you move from short bursts to long-term loyalty

✅ Recover lost sales from shoppers who never subscribed

✅ Make your messages stand out in Gmail's Promotions Tab with email annotations

✅ And more... 👀

📅 November 5th | 1 PM CET 📅

Secure your spot →

When your email lands in Gmail’s Promotions tab, you’re sharing space with hundreds of brands… all fighting for attention.

Now, you can make sure yours is the one they notice first.

With Gmail Annotations, your emails can stand out with a logo, promo code, and product images - right inside the inbox.

Here’s what you can do:

✅ Add your logo: Build instant recognition so readers immediately know it’s you, not just another sender.

✅ Feature your promo code: Let your offer shine in the inbox. A visible “20% OFF” can grab attention before they even open.

✅ Write an irresistible preview: Use punchy text that creates curiosity or excitement - and drives that click.

✅ Show your products: Include real images from your store so subscribers can start browsing right in their inbox.

When your message shows up with visuals (while others are still plain text), you’re the one catching eyes and clicks.

👉 How to start? In the newsletter creation page, scroll down to Email annotations for Gmail Promotions tab and click to expand it. Check out our help article for all the details.

Add Gmail Promotions annotations to your next email →

Every click and scroll on your website tells a story. Someone lingering on a product page? That's interest. Multiple clicks through your size guide? That's intent to buy. Until now, capturing these signals meant juggling separate tools. Not anymore.

With Engagement Events, you can now track every interaction directly in your automation workflows, and instantly decide what happens next.

What you can do now

✅ Tag visitors based on real interests: Someone scrolls through your winter coat collection? Tag them automatically and know exactly who’s interested in which category.

✅ Show popups that match behavior: Browsing product images? Drop a discount code. Reading size guides? Offer live support. Popups now react to actions, not just page loads.

✅ Send timely follow-up emails: Clicked on running shoes but didn't buy? Trigger a follow-up email with reviews and sizing tips. Explored your sale section? Send a limited-time offer the next day. React to interest while it's still hot.

✅ Send push notifications at the perfect moment: Exploring new arrivals? Invite them to subscribe for product drops. Always timely, never random.

✅ Do it all in one workflow: No more jumping between tools. Track a scroll, add a tag, send an email, fire a popup: all in one single flow. Build it once, let it run forever.

Track whatever matters to you and then connect those actions to anything in your automation toolkit. Simple scenarios or complex multi-step journeys: you decide!

👉 Learn all about Engagement Events in our Help Guide.

Create your automation workflow→

Have you ever found yourself looking at an email campaign report, but the numbers didn’t add up? For example, the opens and clicks looked phenomenal, but the conversions and sales didn’t follow?

That’s because not every “open” or “click” comes from a person. Security bots, scanners, and preview tools can often inflate your numbers.

That’s why we’ve launched Bot Detector: a new feature in Reports that filters out those artificial interactions, so your metrics show only real engagement.

What changes with the Bot Detector?

• We removed the noise, so you can see what actually works. You might notice your open and click rates go down - but don’t worry, a drop in rates usually means your reporting just got honest. 🕵️‍♂️

• Lower numbers reflect real human interactions, not a drop in your campaign quality.

Why it matters for you

✅ Clarity. You’ll have a better understanding of how your content actually performs.

✅ Confidence. Use real metrics to make smarter optimization decisions.

✅ Higher ROI. Spend less on fake interactions, more on what works.

Try it today

👉 Available now in all Reports. Toggle it on, filter out bots, and focus on your real audience.

Curious how it works? Check out the details in our Help Center and explore why it matters in our blog post.

Filter out the bots from your reports →

Shoppers abandon their carts all the time. But now, your recovery messages can reach beyond your email list.

With the Ecommerce Campaigns for Abandoned Carts, you can re-engage not only subscribers but also store visitors who added items to their cart without opting in.

This means that casual shoppers or new customers can receive a gentle notification to complete their purchase, even without subscribing!

The impact on your business:

✅ Wider reach: Engage both email subscribers and non-subscribed cart abandoners

✅ More revenue: Recover sales that used to slip away just because someone wasn't a subscriber

✅ No friction: Let customers buy first - then choose if and when they want to subscribe

With abandoned cart recovery now reaching every shopper who shows intent to buy, you’re no longer limited by your email list.

💡 The result? Higher conversions, more recovered carts, and less money left on the table.

Learn more about how it works here.

Set up your Abandoned Cart Recovery campaign →

*Please note that abandoned cart notifications for non-subscribers are designed solely to remind customers about their pending transactions and cannot include any marketing content.