Unsupported SMS destinations
Some destinations are blocked by default due to elevated risks related to fraud, smishing, phishing, and other types of messaging abuse. You will not be able to send SMS to those destinations.
The following destinations are restricted for all account types:
Afghanistan • Antigua and Barbuda • Anguilla • Albania • Armenia • Angola • Aruba • Barbados • Burkina Faso • Burundi • Caribbean Netherlands • Belize • Democratic Republic of the Congo • Central African Republic • Republic of the Congo • Côte d’Ivoire • Cameroon • Djibouti • Dominica • Algeria • Gabon • Grenada • Ghana • Gambia • Guinea • Equatorial Guinea • Guinea-Bissau • Guyana • Haiti • Iraq • Jamaica • Comoros • Saint Kitts and Nevis • Cayman Islands • Laos • Saint Lucia • Liberia • Monaco • Montenegro • Madagascar • North Macedonia • Mali • Mauritania • Montserrat • Maldives • Malawi • Mozambique • New Caledonia • Niger • Papua New Guinea • Palestine • Palau • Solomon Islands • Seychelles • Sierra Leone • Senegal • Somalia • South Sudan • São Tomé and Príncipe • El Salvador • Sint Maarten • Turks and Caicos Islands • Chad • Togo • Tajikistan • Timor-Leste • Tunisia • Tonga • Saint Vincent and the Grenadines • British Virgin Islands • Vanuatu • Samoa • Zambia • Zimbabwe
Some destinations may also be restricted specifically for self-service (SMB) accounts:
Australia • China • Czech Republic • Philippines • Saudi Arabia • Singapore • Spain • Taiwan • Türkiye • United Arab Emirates • United Kingdom • Vietnam • India • United States • Canada • Brazil • Japan
For more information about destination restrictions and traffic rules, please refer to the official documentation of our partner Vonage:
https://developer.vonage.com/en/fraud-defender/guides/traffic-rules
If you would like to request a specific destination to be unblocked for your account, please contact our Customer Success Team for further assistance. Each request will be reviewed according to applicable risk and security requirements.