How to top up my SMS balance?

SMS feature is available only in MAX plans. Click here to learn more about GetResponse MAX.

Due to the risk of SMS mass pumping attacks increasing on a global scale, note that whenever your’e launching a campaign in a new market you should get familiar with local market-specific guidelines directly from our provider Vonage website. We’re not able to ensure top-notch deliverability without meeting those requirements by our customers, often this means P2P contact with Vonage to go through formalities:

Country-Specific Features and Restrictions – Vonage API Support

To start using SMS, you need to top it up first.

You have two main payment options to top up your SMS balance: via PayU or invoice request.

Top up via PayU (self-service)

  1. Log in to your account and go to Tools > SMS.
  2. On the SMS page, click on Add funds located on the right-hand side.
  3. On the next page, enter the amount you wish to top up.
    You can also calculate the cost of sending SMS based on the number of messages and the destination countries.
  4. Click Add funds to proceed to PayU. Depending on the region, PayU offers different payment methods – in the EU you can pay by card or Google Pay.
    The invoice will be generated using the account details you have on file, so ensure your information is up to date. Here’s how to check and edit your account details.

Top up via invoice request

If you prefer to be invoiced for the top-up, reach out to your Customer Experience Manager or our Customer Success Team. Specify the amount you’d like to top up, and we will issue an invoice for that amount. Once the invoice is settled, your SMS balance will be topped up accordingly.

Additional options: recurring payments

  • If you regularly send SMS, you can set up a recurring payment plan. Discuss this option with your Customer Experience Manager or our Customer Success Team for personalized pricing, which varies based on the volume of SMS and the destination countries.

What affects the final SMS sendout cost?

We do provide an estimated value before sending however the actual cost of your sendout is based on:

  • the number of valid phone numbers in your recipients group
  • SMS content: custom elements such as shortlinks, custom field values, unsubscribe links
  • special characters used, such as non-standard alphabets and emojis.

The final cost can only be evaluated after the sendout is complete, but we provide you with an estimate.

SMS rates to various locations

Prices are estimate, please confirm them with your Customer Experience Manager.

Standard rates per 1 SMS[PLN][EUR] [USD][GBP][MYR]
ADAndorra1.65 zł €0.350$0.368£0.3681.46 MYR
AEUnited Arab Emirates1.65 zł€0.350$0.368£0.3681.46 MYR
AFAfghanistan1.65 zł€0.350$0.368£0.3681.46 MYR
AGAntigua & Barbuda1.65 zł€0.350$0.368£0.3681.46 MYR
AIAnguilla1.65 zł€0.350$0.368£0.3681.46 MYR
ALAlbania1.65 zł€0.350$0.368£0.3681.46 MYR
AMArmenia1.65 zł€0.350$0.368£0.3681.46 MYR
AOAngola1.65 zł€0.350$0.368£0.3681.46 MYR
ARArgentina0.49 zł€0,104$0,109£0,1090,47 MYR
ASAmerican Samoa1.65 zł€0.350$0.368£0.3681.46 MYR
ATAustria0.17 zł€0.036$0.038£0.0380.16 MYR
AUAustralia0.13 zł€0.028$0.029£0.0290.13 MYR
AWAruba1.65 zł€0.350$0.368£0.3681.46 MYR
AZAzerbaijan1.65 zł€0.350$0.368£0.3681.46 MYR
BABosnia & Herzegovina1.65 zł€0.350$0.368£0.3681.46 MYR
BBBarbados1.65 zł€0.350$0.368£0.3681.46 MYR
BDBangladesh1.65 zł€0.350$0.368£0.3681.46 MYR
BEBelgium 0.31 zł€0.066$0.069£0.0690.30 MYR
BFBurkina Faso1.65 zł€0.350$0.368£0.3681.46 MYR
BGBulgaria0.49 zł€0.104$0.109£0.1090.47 MYR
BHBahrain1.65 zł€0.350$0.368£0.3681.46 MYR
BIBurundi1.65 zł€0.350$0.368£0.3681.46 MYR
BJBenin1.65 zł€0.350$0.368£0.3681.46 MYR
BMBermuda1.65 zł€0.350$0.368£0.3681.46 MYR
BNBrunei Darussalam1.65 zł€0.350$0.368£0.3681.46 MYR
BOBolivia1.65 zł€0.350$0.368£0.3681.46 MYR
BRBrazil0.06 zł€0.013$0.014£0.0140.06 MYR
BSBahamas1.65 zł€0.350$0.368£0.3681.46 MYR
BTBhutan1.65 zł€0.350$0.368£0.3681.46 MYR
BWBotswana1.65 zł€0.350$0.368£0.3681.46 MYR
BYBelarus1.65 zł€0.350$0.368£0.3681.46 MYR
BZBelize1.65 zł€0.350$0.368£0.3681.46 MYR
CACanada0.02 zł€0.005$0.005£0.0050.02 MYR
CDCongo (Democratic Republic of)1.65 zł€0.350$0.368£0.3681.46 MYR
CFCentral African Republic1.65 zł€0.350$0.368£0.3681.46 MYR
CGCongo1.65 zł€0.350$0.368£0.3681.46 MYR
CHSwitzerland0.13 zł€0.027$0.028£0.0280.12 MYR
CIIvory Coast1.65 zł€0.350$0.368£0.3681.46 MYR
CKCook Islands1.65 zł€0.350$0.368£0.3681.46 MYR
CLChile0.05 zł€0.010$0.010£0.0100.04 MYR
CMCameroon1.65 zł€0.350$0.368£0.3681.46 MYR
CNChina0.23 zł€0.048$0.051£0.0510.22 MYR
COColombia0.01 zł€0.001$0.001£0.0010.01 MYR
CRCosta Rica0.14 zł€0.029$0.031£0.0310.13 MYR
CUCuba0.37 zł€0.078$0.082£0.0820.35 MYR
CVCape Verde1.65 zł€0.350$0.368£0.3681.46 MYR
CWCuracao (former Netherlands Antilles)1.65 zł€0.350$0.368£0.3681.46 MYR
CYCyprus0.24 zł€0.051$0.054£0.0540.23 MYR
CZCzech Republic0.34 zł€0.049$0.051£0.0510.22 MYR
DEGermany0.43 zł€0.091$0.096£0.0960.41 MYR
DJDjibouti 1.65 zł€0.350$0.368£0.3681.46 MYR
DKDenmark0.23 zł€0.050$0.052£0.0520.22 MYR
DMDominica0.18 zł€0.039$0.041£0.0410.18 MYR
DODominican Republic0.17 zł€0.036$0.038£0.0380.16 MYR
DZAlgeria1.65 zł€0.350$0.368£0.3681.46 MYR
ECEcuador0.35 zł€0.074$0.077£0.0770.33 MYR
EEEstonia0.24 zł€0.050$0.053£0.0530.23 MYR
EGEgypt1.65 zł€0.350$0.368£0.3681.46 MYR
EREritrea1.65 zł€0.350$0.368£0.3681.46 MYR
ESSpain0,15
€0,033$0,034£0,0340,15 MYR
ETEthiopia1.65 zł€0.350$0.368£0.3681.46 MYR
FIFinland0.37 zł€0.078$0.082£0.0820.35 MYR
FJFiji1.65 zł€0.350$0.368£0.3681.46 MYR
FKFalkland Islands1.65 zł€0.350$0.368£0.3681.46 MYR
FOFaroe Islands1.65 zł€0.350$0.368£0.3681.46 MYR
FRFrance0.23 zł€0.049$0.051£0.0510.22 MYR
GAGabon1.65 zł€0.350$0.368£0.3681.46 MYR
GBUnited Kingdom0.19 zł€0,041$0,043£0,0430.18 MYR
GDGrenada1.65 zł€0.350$0.368£0.3681.46 MYR
GEAbkhazia (Georgia)1.65 zł€0.350$0.368£0.3681.46 MYR
GEGeorgia1.65 zł€0.350$0.368£0.3681.46 MYR
GHGhana1.65 zł€0.350$0.368£0.3681.46 MYR
GIGibraltar1.65 zł€0.350$0.368£0.3681.46 MYR
GLGreenland1.65 zł€0.350$0.368£0.3681.46 MYR
GMGambia1.65 zł€0.350$0.368£0.3681.46 MYR
GNGuinea1.65 zł€0.350$0.368£0.3681.46 MYR
GPGuadeloupe / Martinique / French Guiana1.65 zł€0.350$0.368£0.3681.46 MYR
GQEquatorial Guinea1.65 zł€0.350$0.368£0.3681.46 MYR
GRGreece0.22 zł€0.046$0.049£0.0490.21 MYR
GTGuatemala1.65 zł€0.350$0.368£0.3681.46 MYR
GWGuinea-Bissau1.65 zł€0.350$0.368£0.3681.46 MYR
GYGuyana1.65 zł€0.350$0.368£0.3681.46 MYR
HKHong Kong1.65 zł€0.350$0.368£0.3681.46 MYR
HNHonduras1.65 zł€0.350$0.368£0.3681.46 MYR
HRCroatia0,52 zł€0,110$0,116£0,1160.50 MYR
HTHaiti1.65 zł€0.350$0.368£0.3681.46 MYR
HUHungary0.26 zł€0.054$0.057£0.0570.24 MYR
IDIndonesia1.85 zł€0.394$0.413£0.4131.77 MYR
IEIreland0.29 zł€0.062$0.065£0.0650.28 MYR
ILIsrael1.12 zł€0.239$0.250£0.2501.07 MYR
INIndia0.29 zł€0.062$0.065£0.0650.28 MYR
IQIraq1.65 zł€0.350$0.368£0.3681.46 MYR
IRIran1.65 zł€0.350$0.368£0.3681.46 MYR
ISIceland0.27 zł€0.058$0.061£0.0610.26 MYR
ITItaly0.20 zł€0.043$0.045£0.0450.19 MYR
JMJamaica1.65 zł€0.350$0.368£0.3681.46 MYR
JOJordan1.65 zł€0.350$0.368£0.3681.46 MYR
JPJapan0,24 zł€0,051$0,054£0,0540,23 MYR
KEKenya1.65 zł€0.350$0.368£0.3681.46 MYR
KGKyrgyzstan1.65 zł€0.350$0.368£0.3681.46 MYR
KHCambodia1.65 zł€0.350$0.368£0.3681.46 MYR
KIKiribati1.65 zł€0.350$0.368£0.3681.46 MYR
KMComoros1.65 zł€0.350$0.368£0.3681.46 MYR
KNSaint Kitts and Nevis1.65 zł€0.350$0.368£0.3681.46 MYR
KRSouth Korea0.08 zł€0.016$0.017£0.0170.07 MYR
KWKuwait1.65 zł€0.350$0.368£0.3681.46 MYR
KYCayman Islands1.65 zł€0.350$0.368£0.3681.46 MYR
KZKazakhstan1.65 zł€0.350$0.368£0.3681.46 MYR
LALaos1.65 zł€0.350$0.368£0.3681.46 MYR
LBLebanon1.65 zł€0.350$0.368£0.3681.46 MYR
LCSaint Lucia1.65 zł€0.350$0.368£0.3681.46 MYR
LILiechtenstein0.10 zł€0.022$0.023£0.0231.46 MYR
LKSri Lanka1.65 zł€0.350$0.368£0.3681.46 MYR
LRLiberia1.65 zł€0.350$0.368£0.3681.46 MYR
LSLesotho1.65 zł€0.350$0.368£0.3681.46 MYR
LTLithuania0.16 zł€0.035$0.037£0.0370.10 MYR
LULuxembourg0.05 zł€0.011$0.011£0.0111.46 MYR
LVLatvia0.27 zł€0.058$0.060£0.0601.46 MYR
LYLibya1.65 zł€0.350$0.368£0.3681.46 MYR
MAMorocco1.65 zł€0.350$0.368£0.3680.16 MYR
MCMonaco0.57 zł€0.121$0.127£0.1270.05 MYR
MDMoldova1.65 zł€0.350$0.368£0.3680.26 MYR
MEMontenegro1.65 zł€0.350$0.368£0.3681.46 MYR
MGMadagascar1.65 zł€0.350$0.368£0.3681.46 MYR
MHMarshall Islands1.65 zł€0.350$0.368£0.3681.46 MYR
MKMacedonia (FYROM)0.21 zł€0.046$0.048£0.0480.21 MYR
MLMali1.65 zł€0.350$0.368£0.3681.46 MYR
MMMyanmar 1.65 zł€0.350$0.368£0.3681.46 MYR
MNMongolia1.65 zł€0.350$0.368£0.3681.46 MYR
MOMacau1.65 zł€0.350$0.368£0.3681.46 MYR
MRMauritania1.65 zł€0.350$0.368£0.3681.46 MYR
MSMontserrat1.65 zł€0.350$0.368£0.3681.46 MYR
MTMalta0.25 zł€0.053$0.055£0.0550.24 MYR
MUMauritius1.65 zł€0.350$0.368£0.3681.46 MYR
MVMaldives1.65 zł€0.350$0.368£0.3681.46 MYR
MWMalawi1.65 zł€0.350$0.368£0.3681.46 MYR
MXMexico0.23 zł€0.049$0.052£0.0520.22 MYR
MYMalaysia0,94 zł€0,199$0,209£0,2090,90 MYR
MZMozambique1.65 zł€0.350$0.368£0.3681.46 MYR
NANamibia1.65 zł€0.350$0.368£0.3681.46 MYR
NCNew Caledonia1.65 zł€0.350$0.368£0.3681.46 MYR
NENiger1.65 zł€0.350$0.368£0.3681.46 MYR
NGNigeria1.65 zł€0.350$0.368£0.3681.46 MYR
NINicaragua1.65 zł€0.350$0.368£0.3681.46 MYR
NLNetherlands0.24 zł€0.075$0.079£0.0790.34 MYR
NONorway0,24 zł€0.052$0.054£0.0540.23 MYR
NPNepal1.65 zł€0.350$0.368£0.3681.46 MYR
NRNauru1.65 zł€0.350$0.368£0.3681.46 MYR
NZNew Zealand0.37 zł€0.079$0.083£0.0830.35 MYR
OMOman1.65 zł€0.350$0.368£0.3681.46 MYR
PAPanama0.25 zł€0.053$0.056£0.0560.24 MYR
PEPeru0.53 zł€0.112$0.118£0.1180.50 MYR
PFFrench Polynesia1.65 zł€0.350$0.368£0.3681.46 MYR
PGPapua New Guinea1.65 zł€0.350$0.368£0.3681.46 MYR
PHPhilippines1.65 zł€0.350$0.368£0.3681.46 MYR
PKPakistan1.65 zł€0.350$0.368£0.3681.46 MYR
PL Poland0.09 zł€0.019$0.020£0.0200.09 MYR
PMSaint Pierre and Miquelon1.65 zł€0.350$0.368£0.3681.46 MYR
PRPuerto Rico1.65 zł€0.350$0.368£0.3681.46 MYR
PSPalestine1.65 zł€0.350$0.368£0.3681.46 MYR
PTPortugal0.08 zł€0.017$0.017£0.0170.07 MYR
PWPalau1.65 zł€0.350$0.368£0.3681.46 MYR
PYParaguay0,42 zł€0,090$0,094£0,0940,40 MYR
QAQatar1.65 zł€0.350$0.368£0.3681.46 MYR
REReunion1.65 zł€0.350$0.368£0.3681.46 MYR
RORomania0.20 zł€0.043$0.045£0.0450.19 MYR
RSSerbia0,97 zł€0,206$0,206£0,2060,93 MYR
RURussia1.65 zł€0.350$0.368£0.3681.46 MYR
RWRwanda1.65 zł€0.350$0.368£0.3681.46 MYR
SASaudi Arabia1.65 zł€0.350$0.368£0.3681.46 MYR
SBSolomon Islands1.65 zł€0.350$0.368£0.3681.46 MYR
SCSeychelles1.65 zł€0.350$0.368£0.3681.46 MYR
SDSudan1.65 zł€0.350$0.368£0.3681.46 MYR
SESweden0,20 zł€0,042$0,044£0,0440,19 MYR
SGSingapore0,18 zł€0,038$0,040£0,0400,17 MYR
SISlovenia0,73 zł€0,154$0,162£0,1620,69 MYR
SKSlovak Republic0.24 zł€0.050$0.053£0.0530.23 MYR
SLSierra Leone1.65 zł€0.350$0.368£0.3681.46 MYR
SMSan Marino1.65 zł€0.350$0.368£0.3681.46 MYR
SNSenegal1.65 zł€0.350$0.368£0.3681.46 MYR
SOSomalia1.65 zł€0.350$0.368£0.3681.46 MYR
SRSuriname1.65 zł€0.350$0.368£0.3681.46 MYR
SSSouth Sudan1.65 zł€0.350$0.368£0.3681.46 MYR
STSao Tome and Principe 1.65 zł€0.350$0.368£0.3681.46 MYR
SVEl Salvador1.65 zł€0.350$0,037£0,0371.46 MYR
SYSyria1.65 zł€0.350$0.368£0.3681.46 MYR
SZSwaziland1.65 zł€0.350$0.368£0.3681.46 MYR
TCTurks and Caicos Islands1.65 zł€0.350$0.368£0.3681.46 MYR
TDChad1.65 zł€0.350$0.368£0.3681.46 MYR
TGTogo2,63 zł€0,559$0,587£0,5872,52 MYR
THThailand1.65 zł€0.350$0.368£0.3680,04 MYR
TJTajikistan1.65 zł€0.350$0.368£0.3681.46 MYR
TLTimor-Leste1.65 zł€0.350$0.368£0.3681.46 MYR
TMTurkmenistan1.65 zł€0.350$0.368£0.3681.46 MYR
TNTunisia1.65 zł€0.350$0.368£0.3681.46 MYR
TOTonga1.65 zł€0.350$0.368£0.3681.46 MYR
TRTurkey0,05 zł€0,011$0,012£0,0120,05 MYR
TTTrinidad&Tobago1.65 zł€0.350$0.368£0.3681.46 MYR
TWTaiwan1.65 zł€0.350$0.368£0.3681.46 MYR
TZTanzania1.65 zł€0.350$0.368£0.3681.46 MYR
UAUkraine0.68 zł€0.145$0.152£0.1520.65 MYR
UGUganda1.65 zł€0.350$0.368£0.3681.46 MYR
USUnited States0.04 zł€0.009$0.009£0.0090.04 MYR
UYUruguay0.31 zł€0.067$0.070£0.0700.30 MYR
UZUzbekistan1.65 zł€0.350$0.368£0.3681.46 MYR
VCSaint Vincent and Grenadines1.65 zł€0.350$0.368£0.3681.46 MYR
VEVenezuela0.24 zł€0.051$0.053£0.0530.23 MYR
VGBritish Virgin Islands1.65 zł€0.350$0.368£0.3681.46 MYR
VNVietnam0,24 zł€0,051$0,053£0,0530,23 MYR
VUVanuatu1.65 zł€0.350$0.368£0.3681.46 MYR
WSSamoa1.65 zł€0.350$0.368£0.3681.46 MYR
YEYemen1.65 zł€0.350$0.368£0.3681.46 MYR
ZASouth Africa0,47 zł€0,100$0,105£0,1050,45 MYR
ZMZambia1.65 zł€0.350$0.368£0.3681.46 MYR
ZWZimbabwe1.65 zł €0.350$0.368£0.3681.46 MYR

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