Sending millions of emails with 99% deliverability

With an audience of millions website visitors per month, for GOG, speed and deliverability are of supreme importance. With GetResponse, they can send high volume emails with 99% deliverability, ensuring that they’ll reach their audience.

GOG logo

Millions

of emails sent monthly

99%

deliverability

2M emails/h

while maintaining
the highest deliverability

GOG.com is a digital distribution platform with a curated selection of games, a “you buy it, you own it” philosophy, and utmost care about customers.

Other companies don’t work as closely with businesses as you do… you develop features based on our requirements that address our business needs.

Kamil ZukowskiKamil Zukowski – Direct Marketing and Monetization Manager

How does GetResponse help GOG?

  • Seamlessly able to send millions of emails right away via Assisted IP Warmup, without missing a beat during onboarding to GetResponse
  • Continuous connection with their audience with 99% deliverability rate
  • Profitability of their communications ensured through high-volume email sends while maintaining reliability of service
  • GOG’s dedicated individual Customer Experience Manager helps optimize online
    marketing campaigns for peak performance

Can you save time and cost with GetResponse?

FAST ONBOARDING:

Other companies don’t work as closely with businesses as you do… you develop features based on our requirements that address our business needs.

ONE PLATFORM FOR ALL:

We are using GetResponse for internal communications, for example IT, admin, HR – we also utilize GetResponse MAX among the other companies in our group.

CUSTOMER SUPPORT:

For sure, I’m saving time with your customer service. Contact with you guys is awesome, and often you know if something is going on before I do, and it saves me days!

Can you increase revenue with GetResponse?

In my experience, email open rate is one of the most important things when it comes to running profitable campaigns.

Kamil ZukowskiKamil Zukowski – Direct Marketing and Monetization Manager

For every 1,000,000 emails sent a 1% increase in deliverability is equal to 10,000 more customers receiving your email. So, it’s worth every effort to strive for the highest deliverability possible. It adds up. Every additional person that receives a message is a potential customer, and a potential increase in ROI.

Email ab testing
Email ab testing

How does GetResponse compare against other tools?

ACTIVELY IMPROVES DELIVERABILITY:

All you do at GetResponse and all of the solutions you constantly introduce limit the issues with deliverability. Not every ESP does it. … Many marketing platforms were not able to deliver a solution we needed to send the large volume of emails we need to. Most can handle 1 million, but not the volumes we send.

PROVIDES CUSTOMER EXPERIENCE MANAGERS:

While the (previous ESP) chatbot posted a link to a FAQ page, in the case of GetResponse MAX if I’m asking about something, our Customer Experience Manager is there to guide me through the process and does all the relevant research. The solutions are specific to what we need. … We were looking for a company that could assure us there are human beings on the other side on the support team. We expected 24-hour support, and that’s something GetResponse MAX delivered. Other companies don’t work as close with their customers as you do.

DEVELOPS FEATURES YOU NEED:

The development of the marketing platform is very important for us, and this is something we are happy to participate in. We see that our needs in the end are met because we are a part of the process. We give our feedback, and we are often invited to team meetings to discuss features you are going to develop in the future.

Tools used to get results

  • Email Analytics – Monitor the performance of your emails and campaigns through automated reports and key metrics. Track click-throughs and open rates in real-time. 

  • Email Marketing – Customize ready-to-go newsletters, and transactional emails from a library of predesigned professional templates to match your goals. Take advantage of a/b testing and email analytics to constantly improve your results.

  • Marketing Automation – Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs. Schedule automated responses, emails, and reminders.

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