Miles Austin is the founder of an online marketing agency called Fill the Funnel, offering digital marketing services such as building websites, managing social media, and offering email support. He also helps clients set up websites, use lead magnets and funnels, get webinar registrations, and collect subscriber data.
Previously, Miles tried using many other services such as AWeber, Mailchimp, ConvertKit, SendFox, MailerLite, and Active Campaign. Unsatisfied, he discovered GetResponse and hasn’t turned back, using the platform for a few years now.
Two things that I knew pretty quickly when I started to use GetResponse were – 1) It’s very intuitive and has easy to follow-along processes to create emails lists and forms… and 2) Your tech support was far superior to whatever else I was using.Miles Austin
Solving crucial challenges
Before Miles started using GetResponse, he tried working with several other companies. However, he felt that every time he had a question or technical query, he was unable to resolve this easily and quickly.
Some of these companies have gone to an email-only mode or to chat-only mode. … But with you [GetResponse], I’ve been able to use email, use chat 24/7… and it makes a world’s difference… ‘cause no matter how much experience you have, sometimes you just get stuck.Miles Austin
The main features that attracted Miles to GetResponse were automation and email marketing tools, which he considers very easy to use. Email sequencing and scheduling offer flexibility and are time saving. Such automation saves him time that he can allocate to other money-making aspects of his business.
I love social media, it’s very effective. But if I want to develop a deep long-term relationship, I always fall back on email. And GetResponse gives me the ability to connect with 200 or 2,000 customers at once, with personalization.Miles Austin
His personal favorite is the sequence building feature, which gives Miles the ability to create his own aesthetic email campaign or form. This quick process lets him add logos, images, texts, and more, and he’s able to save his custom creations as a template for future use.
The ability to save and reuse a template I’ve created is a huge time saver, and probably one of the things that’s my most favorite about using GetResponse.Miles Austin
Another feature that Miles found useful are the well-developed and established APIs that make it easy to connect to any website or marketing tool. There is no need for complex HTML codes or going through Zapier. Such user-friendliness is beneficial not only to Miles’ business but also to his clients. You can pick the API of your choice, connect it to the app and you’re ready to go. The system is simple, and the integration is efficient and accessible.
When I need to communicate or share something with some or all my subscribers, I never hesitate, I never worry, I never wonder if it’s up or if you have changed something. It just works. I can count on you. You’re reliable. You’re consistent. And I trust you. I trust you with my data… and have that trusted relationship.Miles Austin
Because of how comfortable the interface is, Miles feels confident in using the platform as well as referring it forward to his customers. His customers count on him to get things done, and he states that he can trust GetResponse.
I value this trusted relationship more than anything. … A platform that is a proven leader, a proven innovator, that has great inboxing and has referenceable accounts with people like me recommending GetResponse to people and putting my reputation on the line, by saying go use GetResponse.Miles Austin
Tools used to get results
Complete Marketing Solution – Grow your audience list, engage with your customers and sell - in the same integrated platform.
Email Analytics – Monitor the performance of your emails and campaigns through automated reports and key metrics. Track click-throughs and open rates in real-time.
Integrations – Connect all your favorite apps to GetResponse with great ease. The well-developed interface and integrated APIs offer the option to simply select an API and connect hassle-free.
Marketing Automation – Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs. Schedule automated responses, emails, and reminders.