At GetResponse we work continuously to improve our platform and provide best-in-class services. Our efforts were recognized by the following top industry associations and institutions:
2014 Stevie Awards: Customer Success Team Grabs Gold, Silver, and Bronze
The GetResponse Customer Success Team captured Gold for shifting their focus from a reactive customer-retention strategy to a focus on proactively coaching new customers to define goals, use best practices, and implement profitable campaigns.
Judges awarded Silver for innovations in technology. Team members use ClickMeeting to present face-to-face demos, and record video tutorials using screencasts with voiceover to cover everything from startup basics to advanced techniques.
The team won Bronze for their new-hire training program, where each new rep spends a day as a customer, using online and in-person resources to set up a GetResponse account and implement all the basics of email marketing.
Inc. 5000 Company 2013
This year Inc. Magazine named GetResponse one of the fastest-growing companies in America in their annual Inc. 5000 listing. With sales growth of 169% over the last 3 years, GetResponse ranked 2183rd in the overall Inc. 5000 listing, 7th in Delaware, and 46th in the Philadelphia Metro Area.
This recognition positions us among America's fastest-growing private companies and motivates us to work even harder on company growth and development.
Stevie Awards For Sales
& Customer Service 2013
The GetResponse Customer Success Team was recognized with Bronze Stevie awards in 4 categories:
- Award for Innovation in Customer Service
- Customer Service Department of the Year - Computer Services
- Customer Service Complaints Team of the Year
- Best Use of Technology in Customer Service
Previously called Customer Service - the department has undergone a complete modernization to be able to respond to our customers' needs more accurately, and support and advise them on their way to success (not just help them solve technical problems). These changes were noticed and appreciated by the Stevie judging panel, which resulted in 5 nominations and 4 awards. Our major core value is "Provide 5-star service", the awards prove it's worth sticking to it.
2013 IAC Award - Best Email Online Campaign
The best strategies for brand promotion are those that engage and entertain your audience. The Crystal Award for GetResponse in the Internet Advertising Competition sponsored by the Web Marketing Association recently proved it to be true. The award is for Best Email Online Campaign for our Email Template Design Contest promoting the groundbreaking Email Creator.
WMA yearly honors outstanding online ads and campaigns taking into consideration aspects such as creativity, innovation, impact etc.
Blue Ribbon Award
The U.S. Chamber of Commerce each year recognizes the most innovative and dynamically growing companies in the region. Their criteria include business strategy, customer service, employee development, community involvement, and entrepreneurship.
This year the Chamber recognized GetResponse as a top-100 U.S. business. Judges cited our ongoing improvements in product, customer service and brand image and our continuing efforts to make the GetResponse work environment creative and comfortable, yet challenging and stimulating.
Silver Stevie Award 2012
International Business Awards
The Stevie Awards were created to honor and generate public recognition of the achievements and positive contributions of organizations and their employees worldwide. GetResponse won jury recognition in the category Best New Product or Service of the Year - Software -New Version.
Watch GetResponse CEO receiving the award:
Small Business Influencers 2012
Top Community Choice, category: Apps
Small Biz Influencers is an initiative that honors contributors who have made a significant impact on the North American small business market. In 2012 GetResponse outclassed all its category rivals in open voting for best app in the Small Business Influencers contest run by the Small Biz Technology. The community award demonstrates GetResponse’s strong support from users and fans who are not only satisfied customers but also our engaged followers.
European Business Awards
Implix (including the GetResponse team) was selected to represent its region as National Finalist in the 2012/13 European Business Awards — a competition that recognizes business innovation and business ethics.
Watch the nomination video
International Business Times
GetResponse Ranked a Top Email Service Provider
International Business Times, the leading provider of international online coverage of breaking news and current headlines from the U.S. and around the world, ranked GetResponse 3rd in its annual ranking of top email marketing platforms.