GetResponse Social Ads Creator Privacy Policy


This Privacy Policy describes how we secure Personal Data of our Users that we process. We appreciate the trust you put in us and we assure that we make every effort to strengthen your control over your Personal Data. Below we describe, as transparently as possible, scope of data we process when providing the Service, purposes and methods of processing, security measures and your rights connected with processing Personal Data by us.

By logging into the Application, you accept all rules implemented by GetResponse so please read this Privacy Policy carefully before you install the Application. If you do not agree to it or cannot comply with it, please do not install the Application.

1. Please check the basic terms.

Below we present basic terms that may help you better understand the Privacy Policy.

1.Personal DataData of our Users processed in connection with the Service.
2.GetResponse (we)GetResponse, joint-stock company, with registered office in Gdańsk, Grunwaldzka 413, 80-309 Gdańsk, KRS no. 0000942075, tax ID no. 9581468984.
3.UserPerson making use of the Service.
7.ProcessingAny operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
8.Terms of UseGetResponse Social Ads Creator Terms of Use [link]
9.GDPRRegulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
11.ServiceService GetResponse provides to the Users under the Terms of Use.

Terms starting with a capital letter not defined above, shall have meaning given in Terms of Use.

2. Helpful contact details.

Personal Data Controller

Unless otherwise stated, GetResponse S.A. is a controller of your Personal Data provided by you for the purpose of using the Service.

You can contact us under following address: Grunwaldzka 413, 80-309 Gdańsk, Poland.

For exercising your rights, giving or withdrawing consents and all security aspects regarding your Personal Data you can contacts us via email

Data Protection Officer

GetResponse has designated a Data Protection Officer who can be contacted in all matters related with processing of Personal Data. You can easily contact him:

  • via e-mail:
  • in writing: Data Protection Officer, GetResponse S.A., Grunwaldzka 413, 80-309 Gdańsk, Poland.

3. Your Personal Data and how we process them.

For the provision of Service

While providing the Service we undertake a set of activities that include: administrative activities related with concluding an agreement based on acceptance of the Terms of Use, creating an account for you, activities strictly related with performance of the Service, providing support, gathering statistics, handling complaints and other requests, charging, seeking redress, and auditing the Service.

For the purpose of creating your account and providing the Service we process following information:

To log in:

  • when you log in via Facebook:
    • public profile name
    • avatar
    • email address
    • Facebook ID
    • email address used in GetResponse, if you have a GetResponse Account
  • when you log in via Google Account:
    • first and last name
    • email address
    • public avatar
    • email address used in GetResponse, if you have a GetResponse Account
  • when you log in via GetResponse Account:
    • first and last name
    • email address

When you log into the Application, we will firstly check if you have a GetResponse Account in order to suggest you to log with that Account. The verification will be based only on your email address.

To publish the End User’s Content:

  • on Facebook
    • list of groups when you want to integrate with Facebook Groups
    • list of pages when you want to integrate with Facebook Pages
    • User’s posts when you want us to gather statistics of your posts published via the Application
  • on Twitter
    • public profile name
    • avatar
  • on Instagram
    • public profile name
    • avatar

For the purpose of sending you link to a store where you can purchase or download without purchasing the Application, we process your email address or your telephone number, depending on information you provided on our website when requesting the link.

After you log in we create an account for you where we store your data and published Content. Following information are assigned to your account:

  • first and last name
  • avatar
  • user ID,
  • email address,
  • provider.

For the purpose of legitimate interests

Below we explain what data we process basing on GetResponse’s legitimate interests.

  • For analytical purposes. In order to carry statistics concerning use of the Service, helping us to improve the Service and assure security of network we process following data:
    • – data concerning your activity within the Service.
  • For exercising legal claims. If necessary,for the purpose of establishment, exercise or defence of legal claims we process following data:
    • – data provided when logging into the Application
    • – data concerning activity within the Service
    • – other data necessary to prove the claim, scope of damage and other circumstances regarding the damage.
  • For answering to the requests. In order to answer to your requests, motions and complaints we may process following data:
    • – data provided when logging into the Application
    • – data concerning your activity that is a subject of request, motion or complaint
    • – data included in the request, motion or complaint and documents attached thereto.
  • For fraud prevention. In order to monitor, prevent, detect and combat fraud and illegal behaviours, to protect our Users against such behaviours and to provide network security, we may process following data:
    • – data provided when logging into the Application
    • – data concerning activity within the Service in scope necessary to verify potential behaviour.

For the purpose of sending marketing and promotional communication

In order to send you marketing and promotional communication (on condition that you consented to them or in case you use free version of the Application) regarding GetResponse products and service, we may process following data:

  • data provided when logging into the Application,
  • email address.

Legal basis for the processing.

1For the provision of ServiceWe process your data because it is necessary to use the Service. In other words, in order you could log in and we could publish your content, we must process your Personal Data. If not, we would not be able to provide the Service.

Processing is necessary for the performance of a contract or provision of services (6.1(b) GDPR).
2For the purpose of legitimate business interestsOur legitimate interests constitute legal basis for processing your personal data (6.1(f) GDPR).
3.For the purpose of sending marketing and promotional communicationYour consent to receive marketing communication forms a legal basis for processing your personal data (6.1(a) GDPR)

Please check how we can disclose your personal data.

We may disclose your personal data to:

  • Sub-processors
    – We make use of service providers that process your personal data only in accordance with our instruction and for us. They provide storage services, analytics services, services for monitoring effectiveness of the Service, informing about errors and crashes, and others.
  • Public authorities
    – We disclose your data to authorized public authorities upon their request if their request is in connection with their legal obligation to exercise official authority.- We disclose your data only upon written, justified request issued in individual case.

You are in control over your personal data.

To exercise your rights under GDPR please send a request to email address Just inform us about the reason for your request and indicate right you would like to exercise.

If we find it necessary, we may ask you additional questions to help us identify you or ask for document confirming your identity.

Under GDPR you are entitled to:

give or withdraw a consent

If we ask you for a consent, it is always voluntary. Additionally, you can withdraw any consent you gave, including:

  • processing of your email address for the purpose of sending marketing communication at that address
  • collecting your data with the use of cookies.

Withdrawal of consent has an effect from the moment it reaches us and it shall not affect the lawfulness of processing based on consent before its withdrawal. Withdrawal of the consent does not imply any negative consequences for you. It can, however, hamper making use of the Service.

If you want to withdraw your consent, you can:

  • click on “Unsubscribe” button visible at the bottom of our marketing communication
  • in settings of your browser – as regards cookies
  • by sending an email to privacy@getbeam com.

right to access your data

You have a right to be informed whether we process your personal data. If we do, you are entitled to receive following information:

  • regarding rules of processing
  • access to your data
  • copies of your data.

We do not charge any fee for the first copy of your data, however, we may charge a fee in amount equal to administrative costs resulting from preparing such information, in case you request second or further copy.

right to rectification of data

You shall have the right to obtain the rectification of inaccurate personal data or complete incomplete personal data concerning you.

right to erasure („right to be forgotten”)

In circumstances set by law you shall have the right to obtain the erasure of Personal Data concerning you. We will treat request to erasure your data as a request to shut down your account.

We may retain some of your data despite request to erasure if processing will be necessary for compliance with a legal obligation which requires processing, and for the establishment, exercise or defence of legal claims. It concerns in particular: name, last name, email address, history of using our Service.

right to restriction of processing

You have a right to request restriction of processing of your data. When you submit such request, you will be able to make use of the Service only in a scope that would not require processing of your data covered by the request.

You can request restriction of processing of your data when one of the following applies:

  • you contest the accuracy of your data – for the period enabling us to verify the accuracy of the personal data
  • the processing is unlawful and instead of erasure you request the restriction of their use
  • your personal data is no longer needed for the purpose of the processing, but required by you for the purpose of establishment, exercise or defence of legal claims
  • you objected to processing – for the period enabling us to verify if – due to your particular situation – protection of your interests, rights and freedoms override the interests we perform when processing your personal data.

right to object to processing of personal data

You have a right to object, at any time to processing of your personal data which is based on our legitimate interest.

In particular, you have a right to object, at any time to processing of your personal data for marketing purposes. When this applies, we will no longer process your data for this purpose and you will no longer receive any marketing communication from us.

When object regards data processed on the basis of legitimate interest, we will erase your data cover with the object, if the object will be considered justified and we will have no other ground for processing the data.

right to data portability

If you logged into our Service or gave a consent to process your data, you have a right to receive the personal data which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.

right to lodge a complaint within a supervisory authority

We inform you that you have a right to lodge a complaint regarding processing of your Personal Data within a supervisory authority. In Poland, this authority is called President of Personal Data Protection Office.

Other helpful information.

Do I have to provide GetResponse my data?

Providing data specified in Section II.1. hereof is necessary for providing the Service. Providing other data than necessary is voluntary.

How long do we process your data?

If you have logged into the Service, we store your data for the time you make use of the Service as specified in the Terms of Use. After you stop using the Service, your data will be stored for 6 months only. During this term, your data will be only stored. No other processing activities will take place, unless it is required by law or authority office. After that time, your data will be permanently erasure from our data base.

Personal data gathered via cookies we store for the term equal to life cycle of cookie files saved on devices.

Personal data of those who consented to receive marketing communication shall be processed unless and until resignation from receiving such communication.

After lapse of above terms, your data shall be anonymized, except for name and last name, email address, history of how you used the Service, information regarding given consents – these data we shall store for additional period for the purpose of settling claims and tax law requirements.

Does GetResponse process personal data of children or special categories of personal data?

We do not process personal data of children and we do not gather special categories of personal data.

Our Service is addressed to persons who are over the age of 16 (sixteen). When log into the Application, you confirm that you are over that age. If you do not, please do not log into the Application, neither provide us with any information, in particular your Personal Data.

How GetResponse protects my personal data?

We have implemented appropriate and effective measures assuring protection for your Personal Data. However, please note that when logging via Facebook or Google, those entities assure protection of your data.

Does GetResponse use cookies?

Details regarding the way we use cookie files can be found in GetResponse Cookie Policy [link].

Changes of the Privacy Policy

We will periodically update this Privacy Policy by posting revised version to our page so please check it from time to time.