How does Live transcription work and how to enable it?

Live transcription is a great way to make your content more accessible to participants. GetResponse uses speech recognition technology to automatically create captions during your webinars.

An up-to-date OS (Windows/MacOS) is required to run Live transcription. If you want to convert your speech to text while hosting a webinar, participating in it as a presenter or engaging in a live discussion as an attendee, please use the latest version of Google Chrome/Microsoft Edge.

Please note that the Live transcription feature does not run on mobile browsers or the GetResponse Webinar app.

When using Live transcription, please keep in mind the following factors, as they may affect the accuracy of live transcription:

  • background noise
  • volume and clarity of the speaker’s voice
  • presence of accents and dialects in speech
  • speaking too fast
  • the language selected under Transcription settings not matching the speaker’s language

Captions are not saved in the account and cannot be downloaded once the webinar has ended.

Webinar recording does not capture captions. 

How to activate Live transcription

Live transcription can be activated by both the host and presenters in the webinar room.

To enable Live transcription:

  1. Click the gear icon next to AV settings.

    live transcription in the settings

  2. Toggle the button next to Enable transcription to the ON position.

    live transcription turning ON

  3. Optionally, you can go to Settings next to Enable transcription to enhance the accuracy of the feature.

Live transcription settings

There are several options to choose from:

live transcription settings

  1. Language – make sure the language selected there matches the language that will be spoken during the webinar. Currently, 52 languages are supported: Afrikaans, Albanian, Arabic, Belarusian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Maltese, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Thai, Turkish, Ukrainian, Vietnamese, Welsh, Yiddish.
  2. Display captions to me – once the Live transcription feature is enabled, the speaker can choose to disable the captions for themselves, while they will remain visible to attendees. Each attendee can also choose if they want to have captions displayed to them. Participants can move the text area around the webinar room by dragging and dropping it.
  3. Transcription history preview – the host/presenters can enable it both on their and attendees’ side. Live transcription history is available during the webinar in a separate chat tab.

    live transcription history
    Once Live transcription is disabled, the tab disappears from the chat. Live transcription history is saved and reappears in the tab as soon as the feature is reenabled.
    The host/presenters can export captions directly from the webinar room. This action cannot be done once they leave the room.
  4. Font size – the host, presenters and attendees can manage transcription font size and contrast under the same settings.

Popular resources