Can I add Magento customers and products to my contact list?

You can integrate your Magento and GetResponse accounts when you want to add your existing and future Magento clients to your GetResponse lists. With this integration you can:

  • Set up regular imports to your contact list or lists.
  • Add new contacts and update existing contacts.
  • Save the contact information as GetResponse custom fields.
  • Add new contacts to an autoresponder cycle to share your content.
  • Extend the integration to more than one contact list.
  • Add and update product data.

You can edit and disconnect the integration at any time.

  • To connect the accounts, you’ll need your Magento credentials—store link (your store URL), your Magento username, and API key.
  • We only import customers information from Magento.

Connect GetResponse and Magento accounts

  1. In the Menu click Integrations.
  2. Click Details over the Magento integration.
  3. Click Connect to start the integration process.
  4. Provide your Host address which is your Magento shop URL.
    Be sure to include http:// or https:// and include www if they appear in the address.
  5. Enter the username you use to log into your Magento account.
  6. Add your API key from Magento.
  7. Click Connect to Magento

Configure recurring imports

After providing your credentials, you will be redirected to a page where you can configure recurring imports.

To do it:

  1. Choose if you want to import products and contacts, only products, or only contacts. Both contacts and products are imported every 24h.
  2. To import contacts, click the drop-down menu and select a list. Select the option to add contacts to an autoresponder cycle, if you want them to automatically start receiving messages. This option is only available if there are active autoresponders in the list.
  3. Specify how to update contact information—add new and update existing contact information, add new contacts only, or only update existing contact information.
  4. Check the box to confirm your contacts have opted-in.
  5. To import products, click the dropdown and select from which shop you want to import products.
  6. Click Next.

Assign custom fields

After configuring imports, you will be redirected to a page where you can map your custom fields to fields from Magento.

Our system can automatically recognize the first name, last name, and email fields. Note: Contact email information is required.

Assigning custom fields.

For the remaining fields, match the custom fields in your GetResponse account to the fields that contain contact information from the account you’re connecting. To do this, use one of the following options:

  • Click on Assign field and choose one of your existing custom fields.
  • Select the Skip column marked with “?” box to proceed without mapping custom fields.

Move the mouse pointer over the grid and scroll right to access and configure all the fields. When you’re done, click Import.

Note: Even though we don’t show any specific contact information (custom field values) in the custom fields columns, these values do get imported.

Editing the recurring imports

Go to profile Menu>>Integrations, hover over Magento and click Details.

Editing contact imports

To edit the contact imports, click Manage integration > Contacts. Then expand the Actions menu (vertical ellipsis) and select Edit settings to change the details of the integration for a particular list. From the same menu you can also force contact import or stop them.

Import settings.

Managing product imports

To adjust product imports, switch the tab to Products under Manage integration > Imports. Then expand the Actions menu (vertical ellipsis). There you can force the import of your products or stop imports.

manage product imports.

Can I add contacts to more than one list using the Magento integration?

You can repeat the process to add contacts into other lists.

To do it:

  1. Go to Menu>>Integrations>>Magento.
  2. Open the Contacts tab under Manage integration > Imports.
  3. Click Configure imports.

Proceed as described in the Configure recurring imports section.

Can I add products from more than shop list using the Magento integration?

You can repeat the process to add products from other shops to your account.

To do it:

  1. Go to Menu>>Integrations>>Magento.
  2. Open the Products tab under Manage integration > Imports.
  3. Click Configure imports.

Proceed as described in the Configure recurring imports section.

What types of products can I import?

We only import products which have a name set up.
For Magento 1.9 – the status of the product has to be “enabled.”
For Magento 2.0 – we don’t import “bundle” and “grouped” products.

How do I stop imports from Magento?

You can stop importing contacts from a single list or disconnect from your Magento account. Go to Menu>>Integrations>>Magento and open Manage integration. Depending on your need do one of the following:

  • To stop importing contacts to one of your lists, click Stop imports in the Actions menu for each list under Contacts.
  • To stop importing products, click Stop imports in the Actions menu for each shop under Products.
  • To stop integration completely, click Disconnect from Magento.