# GetResponse Help Center This document is the index of the GetResponse Help Center documentation. Articles are organized by category and linked in Markdown format for efficient navigation by AI agents and automated tools. ## Accessibility - [What is WCAG?](https://www.getresponse.com/help/what-is-wcag.md) WCAG, or Web Content Accessibility Guidelines, is an international standard developed by the W3C (World Wide Web Consortium). Its goal is to ensure that websites and digital content are accessible to all users, including people with disabilities. The current version, WCAG 2.1, builds on previous versions and includes additional recommendations for mobile devices and users […] - [What is the European Accessibility Act (EAA 2025)?](https://www.getresponse.com/help/what-is-the-european-accessibility-act-eaa-2025.md) The European Accessibility Act (EAA) is an EU directive (EU 2019/882) aimed at improving access to digital and physical products and services for people with disabilities. It introduces common accessibility rules across all EU member states to reduce fragmentation, support innovation, and make everyday technologies usable for all citizens, especially the 80+ million people in […] - [Creating accessible assets: Videos](https://www.getresponse.com/help/creating-accessible-assets-videos.md) Videos are a powerful way to engage your audience, but to be truly inclusive, they must be accessible to all users. This includes providing captions, transcripts, and clear controls for playback. In this article, you’ll learn how to make your video content accessible so that everyone (regardless of hearing, vision, or cognitive ability) can watch […] - [Creating accessible assets: Forms](https://www.getresponse.com/help/creating-accessible-assets-forms.md) Forms are a key part of user interaction on landing pages and websites, whether for signing up, making purchases, or submitting information. To ensure everyone can use them, forms must be designed with accessibility in mind. This article covers best practices for labeling fields, providing clear instructions, managing errors, and supporting keyboard navigation, so all […] - [Creating accessible assets: Images and icons](https://www.getresponse.com/help/creating-accessible-assets-images-and-icons.md) Making your website accessible means ensuring that all visitors, including those with visual impairments, can fully experience your content. This article explains how to use images and icons in a way that meets accessibility standards by adding alternative text, using meaningful visuals, and avoiding common pitfalls. Follow these best practices to create inclusive, user-friendly assets […] - [Creating accessible assets: Headers and titles](https://www.getresponse.com/help/creating-accessible-assets-headers-and-titles.md) Proper use of headers and titles helps structure your content and improves navigation for all users, including those using assistive technologies. Clear, well-organized headings make it easier to understand the page hierarchy and find relevant information quickly. This article outlines best practices for using headers and titles to enhance both accessibility and user experience. Requirements […] - [Creating accessible assets: Links](https://www.getresponse.com/help/creating-accessible-assets-links.md) Accessible links help all users (especially those using screen readers or keyboard navigation) understand where a link will take them and how to interact with it. This article covers best practices for writing clear link text, using meaningful context, and avoiding vague phrases like “click here.” Learn how to make your links more usable, informative, […] - [How have GetResponse Courses been adapted to EAA? ](https://www.getresponse.com/help/how-have-getresponse-courses-been-adapted-to-eaa.md) With the European Accessibility Act (EAA) taking effect on June 28, 2025, digital learning experiences must be made accessible to all users, including people with disabilities. At GetResponse, we’ve taken steps to ensure your online courses and learning content meet these accessibility standards. What GetResponse has already implemented We’ve introduced several updates in the Courses […] - [Creating accessible assets: Snippets/HTML code](https://www.getresponse.com/help/creating-accessible-assets-snippets-html-code.md) When adding custom HTML code or snippets to your website, accessibility should be a key consideration. Poorly structured code can create barriers for users relying on assistive technologies. This article explains how to write clean, semantic HTML that supports accessibility. Covering elements like ARIA roles, proper tag usage, and keyboard-friendly design to ensure your custom […] - [Creating accessible assets: Color and contrast](https://www.getresponse.com/help/creating-accessible-assets-color-and-contrast.md) Color and contrast play a key role in how users perceive and interact with your content. To meet accessibility standards, it’s important to ensure sufficient contrast between text and background, avoid relying on color alone to convey meaning, and choose palettes that support readability for all users. This article guides you through best practices for […] - [Creating accessible assets: Typography](https://www.getresponse.com/help/creating-accessible-assets-typography.md) Clear, readable text is essential for an accessible website. Typography affects how easily users can scan, understand, and engage with your content. In this article, you’ll learn how to choose accessible fonts, set appropriate sizes and line spacing, and structure text for readability. Follow these guidelines to ensure your typography supports an inclusive experience for […] ## Automation - [Basic scoring plan](https://www.getresponse.com/help/basic-scoring-plan.md) Basic scoring plan lets you identify your contacts based on the level of their engagement. It automatically adds or subtracts score for your contacts’ activity, such as email opens, clicks, or list signups. It continues to adjust their score based on your contacts’ actions. Template overview Category: Lead qualifyingElements in template: 4Minimum number of elements […] - [What are the Lead qualifying templates used for?](https://www.getresponse.com/help/what-are-the-lead-qualifying-templates-used-for.md) The Lead qualifying templates help you group your contacts by their types and levels of engagement (for example, how often they click the links in your messages). Once they reach a certain score or are given a specific tag, you can make them the focus of your next sales campaign. With the information they help […] - [How to link templates together?](https://www.getresponse.com/help/can-i-link-templates-together.md) The pre-built workflow templates are designed to work on their own, but you can also link them together using tags. Linking workflows allows you to create an automated but customized journey for your contacts and customers. To do this, you need to select the same tag for the Tag action used in one workflow and […] - [How to use the Wait action?](https://www.getresponse.com/help/how-do-i-use-the-wait-action.md) The Wait action lets you define the delay before the next action or filter is triggered. You can choose whether you’d like to: To switch to your contacts’ local time instead, turn on Time travel. If you’d like the element to perform repeat actions, you can set the element to Run multiple times. This option […] - [How does a marketing automation message work?](https://www.getresponse.com/help/how-does-a-marketing-automation-message-work.md) A marketing automation message is a special type of a message used only as an action in marketing automation workflows. The main difference to other messages you can use in GetResponse is that you don’t set the sending properties. The message gets sent as a result of all conditions and filtering that you set up […] - [How to include abandoned cart items in a message?](https://www.getresponse.com/help/how-can-i-include-abandoned-cart-items-in-a-message.md) You can start turning abandoned carts into completed orders by using an Abandoned cart block in a marketing automation message. The block is available in Marketer, Creator, and GetResponse MAX accounts. When you add the Abandoned cart block to an automation message, we create a placeholder with space for the product image, name, and price […] - [Affiliate course promotion](https://www.getresponse.com/help/affiliate-course-promotion.md) The Affiliate course promotion template lets you promote your content and encourage people to sign up. This template is useful if you want to: Template overview Category: Affiliate marketingElements in template: 9Minimum number of elements to configure: 5 Here’s what you’ll need to configure the elements and publish the template as a workflow: Setup All […] - [Affiliate webinar promotion](https://www.getresponse.com/help/affiliate-webinar-promotion.md) The Affiliate webinar promotion template helps you set up a series of messages promoting your webinar that go out after the webinar invitation has been sent. It’s helpful for when you want to send personalized reminders with content designed to get your leads interested and excited about the event. You can set up the elements […] - [Affiliate cross-selling](https://www.getresponse.com/help/affiliate-cross-selling.md) You can use the Affiliate cross-selling template to automatically send a message to leads 7 days after they purchase to encourage them to take part in a new offer. It’s useful when you have a group of leads whose interests and behavior (spending habits, participation in your specials or events) show they might be interested […] - [Affiliate online course](https://www.getresponse.com/help/affiliate-online-course.md) You can use the Affiliate online course when you want to automatically deliver course lessons at a prescribed time interval. When you use this template, you will select the messages you want to send to your leads and the tags you want to start and finish the workflow with. Note: You can always add more […] - [Affiliate welcome message](https://www.getresponse.com/help/affiliate-welcome-message.md) You can send one welcome message after a lead joins your list with the Affiliate welcome message template. This workflow is useful when you want to confirm your leads’ successful subscription, welcome them to your list, and give them any other information that relates to their signup. Template overview Category: Affiliate marketingElements in template: 2Minimum […] - [Tagging affiliate contacts](https://www.getresponse.com/help/tagging-affiliate-contacts.md) Tagging affiliate contacts lets you identify your contacts based on the type of their engagement. It automatically assigns tags based on the type of offer your leads respond to. This will help you segment your contact list based on the leads’ interests and behavior, which means you can send them relevant offers in the future. […] - [Scoring affiliate contacts](https://www.getresponse.com/help/scoring-affiliate-contacts.md) Scoring affiliate contacts lets you identify your leads based on the level of their engagement. It automatically adds or subtracts score for your contacts’ activity, such as email opens, clicks, or list signups. It continues to adjust their score based on how often they do the action you’re scoring them on. Template overview Category: Affiliate […] - [Upselling](https://www.getresponse.com/help/upselling.md) You can use the Upselling template to automatically send a message to customers 7 days after they purchase to encourage them to take part in a new offer. It’s useful when you have a group of customers whose interests and behavior (spending habits, participation in your specials or events) show they might be interested in […] - [Converting contacts to customers](https://www.getresponse.com/help/converting-contacts-to-customers.md) A good way to convert new contacts into paying customers is to send them a series of targeted messages. What (and how many) messages they receive is based on tracking whether or not the contacts visit your website. The Converting contacts to customers template is designed to: Template overview Category: Sales promotionsElements in template: 12Minimum […] - [Early-bird sale](https://www.getresponse.com/help/early-bird-sale.md) The Early-bird sale template is useful when you decide to entice your existing contacts to be the first one to buy your new offer. You can reward them for acting fast and generate sales before your actual big sale begins. This template lets you: Template overview Category: Sales promotionsElements in template: 7Minimum number of elements […] - [What are the Sales promotions templates used for?](https://www.getresponse.com/help/what-are-the-sales-promotions-templates-used-for.md) There are a number of sales promotions you can run with the help of the Sales promotions templates. Run a sales promo for new contacts and encourage them to become your customers, see which offer converts the most, reward your customers with specials, or entice them with a new offer. You can customize these templates […] - [Recommend top products](https://www.getresponse.com/help/recommend-top-products.md) You can use the Recommend top products template to suggest related products to your customers based on their previous purchases or page views. It will help you achieve more sales and page visits by automatically recommending products to a specific group of customers who you know are already interested in your offers. The template is […] - [Thanksgiving](https://www.getresponse.com/help/thanksgiving.md) The Thanksgiving template helps you target people who have shown interest in your Thanksgiving offer but didn’t convert in the end. The workflow is triggered when you send a Thanksgiving-themed offer to your contacts. Then, it automatically does the following: Template overview Category: Holiday templatesElements in the template: 6Minimum number of elements to configure: 6 […] - [Black Friday Flash Sale](https://www.getresponse.com/help/black-friday-flash-sale.md) The Black Friday Flash Sale template lets you send a sequence of emails featuring different products. It also lets you remind your customers about the time left until the end of the sale. It checks whether your contacts have bought your product to avoid sending them more emails. This way you can focus on the […] - [Black Friday Early Bird Sale](https://www.getresponse.com/help/black-friday-early-bird-sale.md) Use Black Friday Early Bird Sale to engage your customers by turning your campaign into a game. To do this, you’re going to use filters, personalized emails, and different discount codes. The workflow is triggered when your contacts click on a link in the message explaining the rules of the early bird sale game. Then, […] - [Webinar promotion](https://www.getresponse.com/help/webinar-promotion.md) The Webinar promotion template helps you set up a series of messages promoting your webinar that go out after the webinar invitation is sent. It’s helpful for when you want to send personalized reminders with content designed to get your contact interested and excited about the event. You can set up the elements in the […] - [Post-webinar follow-up](https://www.getresponse.com/help/post-webinar-follow-up.md) You can use the Post-webinar follow-up template to automatically send the webinar materials (and any other relevant information) to the contacts you invited. Template overview Category: Webinars and eventsElements in template: 5Minimum number of elements to configure: 4 Here’s what you’ll need to configure the elements and publish the template as a workflow:– 2 automation […] - [Birthday message](https://www.getresponse.com/help/birthday-message.md) The Birthday message template lets you wish your contacts happy birthday and send a special offer and win their loyalty. You can decide if you want the contacts to receive your message before, on, or after the special event. Template overview Category: Webinars and eventsElements in template: 4Minimum number of elements to configure: 3 Here’s […] - [What are the Webinars and events templates used for?](https://www.getresponse.com/help/what-are-the-webinars-and-events-templates-used-for.md) The Webinar and events templates let you automate your pre- and post-webinar communication with your contacts and set targeted messages to go out during special occasions. Webinar promotion The Webinar promotion template helps you set up a series of messages promoting your webinar that go out after the webinar invitation is sent. It’s helpful for […] - [What are the Online courses templates used for?](https://www.getresponse.com/help/what-are-the-online-courses-templates-used-for.md) The Online courses templates give you many ways to present your course content. Depending on which template you select, your subscribers receive your materials at a set pace or on-demand. The templates use tags to help you reach the right group of contacts to promote your courses and follow up with everyone who’s completed them. […] - [Abandoned cart reminder](https://www.getresponse.com/help/abandoned-cart-reminder.md) The Abandoned cart reminder template lets you create a workflow that automatically sends a follow-up message to customers who left your website without placing an order. This message can display the contents of the cart. It’s helpful for when you’d like to reduce the number of incomplete orders and increase your sales. Template overview Category: […] - [Abandoned cart series](https://www.getresponse.com/help/abandoned-cart-series.md) The Abandoned cart series template is useful when you want to increase your chances of bringing customers back to your site. This template helps you build a workflow that: Template overview Category: Abandoned cartElements in template: 7Minimum number of elements to configure: 7 Here’s what you’ll need to configure the elements and publish the template […] - [What are the Abandoned cart templates used for?](https://www.getresponse.com/help/what-are-the-abandoned-cart-templates-used-for.md) Abandoned cart templates automatically send messages to customers who don’t complete their purchase. Use them when you want to encourage customers to return to your website and complete their purchase. They’re designed for specific scenarios to help you increase your sales and track the success of your marketing campaigns. The Abandoned cart reminder template lets […] - [Time-sensitive reminder](https://www.getresponse.com/help/time-sensitive-reminder.md) You can use the Time-sensitive reminder template for when you want to create a retargeting offer that’s only going to be available for the next 24 hours. It lets you get your customers back to your site by presenting them a limited-time special deal. Template overview Category: Abandoned cartElements in workflow: 5Minimum number of elements […] - [Post-purchase follow-up](https://www.getresponse.com/help/post-purchase-follow-up.md) The Post-purchase follow-up is a general template that lets you: Template overview Category: Post-purchaseElements in template: 5Minimum number of elements to configure: 4 Here’s what you’ll need to configure the elements and publish the template as a workflow: Configuring the template If an element is greyed out, it means that you need to set its […] - [What are the Post-purchase templates used for?](https://www.getresponse.com/help/what-are-the-post-purchase-templates-used-for.md) Post-purchase templates automatically send thank-you messages to your customers. Use them when you want to thank buyers and provide them with interesting offers in the future. Consent-based purchase confirmation You can send custom post-purchase messages to your customers on their consent status with the template Consent-based purchase confirmation. Use this template to create a workflow that: […] - [Targeted post-purchase follow-up](https://www.getresponse.com/help/targeted-post-purchase-follow-up.md) Targeted post-purchase follow-up is a multi-purpose template that helps target first-time and repeat buyers and thank them for their purchases. It enables you to automatically send tailored thank-you messages to your customers each time they make a specific purchase. This template will work both for first-time buyers who then return to your store and for […] - [Consent-based purchase confirmation](https://www.getresponse.com/help/consent-based-purchase-confirmation.md) You can send custom post-purchase messages to your customers on their consent status with the template Consent-based purchase confirmation. Use this template to create a workflow that: Template overview Category: Post-purchaseElements in template: 5Minimum number of elements to configure: 5 Here’s what you’ll need to configure the elements and publish the template as a workflow: […] - [List cleaning through tags and scores](https://www.getresponse.com/help/list-cleaning-through-tags-and-scores.md) The List cleaning with tags and scores template helps you build a workflow that removes contacts from your account that have not engaged with your messages. Template overview Category: Engagement and retentionElements in template: 3Minimum number of elements to configure: 1 Here’s what you’ll need to configure the elements and publish the template as a […] - [Win back](https://www.getresponse.com/help/win-back.md) The Win back template is useful when you want to reach the contacts who seem to be losing interest in your content. This template helps build a workflow that: Category: Engagement and retentionElements in template: 8Minimum number of elements to configure: 4 Here’s what you’ll need to configure the elements and publish the template as […] - [Contact retargeting](https://www.getresponse.com/help/contact-retargeting.md) You should use the Contact retargeting workflow when you want to reduce the number of contacts unsubscribing from your lists. Configure the elements in the template to fill them with a series of messages that encourage your contacts to participate in other related offers. This template helps build a workflow that: Template overview Category: Engagement […] - [Customer retargeting](https://www.getresponse.com/help/customer-retargeting.md) You can use the Customer retargeting template to reach customers who have already viewed or purchased a specific product. The element settings allow you to customize the template and fill it with content that works well for first-time or return buyers. This template helps build a workflow that: Template overview Category: Engagement and retentionElements in […] - [Rewarding loyal contacts](https://www.getresponse.com/help/rewarding-loyal-contacts.md) Rewarding loyal contacts template lets you use contact scores to deliver custom offers based on levels of engagement. This template can be scaled up and down, depending on your scoring system and rewards plan. Template overview Category: Engagement and retentionElements in template: 7Minimum number of elements to configure: 4 Here’s what you’ll need to configure […] - [What are the Engagement and retention templates used for?](https://www.getresponse.com/help/what-are-the-engagement-and-retention-templates-used-for.md) The Engagement and retention templates can help you keep your customers and contacts interested in your offer. You can do this by using templates that help you create workflows that reward them for coming back to your store, introduce them to alternative offers when they stop visiting your website, or keep track of customers who […] - [Christmas engagement](https://www.getresponse.com/help/christmas-engagement.md) The Christmas engagement template lets you use contact scores and visiting a URL to deliver custom messages based on levels of engagement. You can develop this template with more elements, depending on the number of the resources you want to share with the contacts. This template helps build a workflow that: Template overview: Category: Engagement and […] - [Basic tagging plan](https://www.getresponse.com/help/basic-tagging-plan.md) Basic tagging plan lets you identify your contacts based on the type of their engagement. It automatically assigns tags based on the type of offer your contacts respond to. This will help you segment your contact list based on the contacts’ interests and behavior, which means you can send them relevant offers in the future. […] - [Welcome new contacts](https://www.getresponse.com/help/welcome-new-contacts.md) The Welcome new contacts template lets you send a series of messages at a set pace. Use it when you want to: Template overview Category: WelcomeElements in template: 5Minimum number of elements to configure: 3 Here’s what you’ll need to configure the elements and publish the template as a workflow:– 2 automation messages or messages […] - [Simple welcome message](https://www.getresponse.com/help/simple-welcome-message.md) You can send one welcome message after a contact joins your list with the Simple welcome workflow template. This workflow is useful when you want to confirm your contact’s successful subscription, welcome them to your list, and give them any other information that relates to their signup. Template overview Category: WelcomeElements in template: 2Minimum number […] - [Welcome new customers](https://www.getresponse.com/help/welcome-new-customers.md) The Welcome new customers template helps you accomplish two main goals: The template includes elements you can use to: Template overview Category: WelcomeElements in template: 8Minimum number of elements to configure: 6 Here’s what you’ll need to configure the elements and publish the template as a workflow: Configuring the template If an element is greyed […] - [What are the Welcome templates used for?](https://www.getresponse.com/help/what-are-the-welcome-templates-used-for.md) The Welcome templates are are useful when you want to: They are designed with a number of goals in mind. You can use them to send an automated welcome message, direct them to more information about your products with follow-up messages, or start tracking what content they might be interested in. Simple welcome message You […] - [Consent-based welcome message](https://www.getresponse.com/help/consent-based-welcome-message.md) The template Consent-based welcome message lets you send tailored welcome messages to contacts based on their consent. This template is useful when you want to confirm your contact’s successful subscription, welcome them to your list, and give them any other relevant information based on their consent status. Template overview Category: WelcomeElements in template: 4Minimum number […] - [Which workflow templates are available in my plan?](https://www.getresponse.com/help/which-workflow-templates-are-available-in-my-plan.md) Each plan within GetResponse has a different level of access to automation workflow templates. In this article, we list which templates are available for each plan. Templates included in the Starter plan Starter plan users can create one custom workflow with up to six elements. However, certain features like tags, scoring, courses, and ecommerce tools […] - [Why is the negative path not triggered for my starting condition?](https://www.getresponse.com/help/why-is-the-negative-path-not-triggered-for-my-starting-condition.md) Some conditions don’t support negative actions to start including contacts in your automation workflow. As a result, the negative path in the starting condition won’t work. For some elements, you can also disable the negative path. Check below to see if you’ve used any of the conditions or settings that don’t support the negative path. […] - [I can’t publish my workflow, what do I do?](https://www.getresponse.com/help/i-can-t-publish-my-workflow-what-do-i-do.md) If you see a notification that your workflow can’t be published, please check the solutions below. Have you configured all the element properties? All elements in a workflow need to be fully configured to publish a workflow. Elements that still need configuring are grayed out and marked with an exclamation point. Are all the elements […] - [How does the Splitter filter work?](https://www.getresponse.com/help/how-does-the-splitter-filter-work.md) You can use the Splitter filter to split the contacts in your workflow into two groups depending on the percentage division set up in the properties of the element. The element has two paths: A (left) and B (right). The contacts go randomly down each of the two paths, depending on the percentages you’ve set […] - [How to use the Consent status filter?](https://www.getresponse.com/help/how-do-i-use-the-consent-status-filter.md) The Consent status filter lets you separate contacts who’ve given specific consent from those who haven’t. It lets you plan a different journey for your contacts based on their Consent field status. For example, you can send them different types of messages, move one group to a different workflow, or tag and move them to […] - [How does the Lists filter work?](https://www.getresponse.com/help/how-does-the-lists-filter-work.md) The Lists filter allows you to target specific contacts in your workflow based on one or more lists they’re in. This filter can: Why does the Lists filter have two variants? First, it’s necessary to remember how GetResponse handles your contacts. Each contact in your GetResponse lists is treated independently. The same email address in […] - [How does the Dynamic segment filter work?](https://www.getresponse.com/help/how-does-the-dynamic-segment-filter-work.md) Use this filter to target specific contacts in your workflow. Within the Properties tab, you can configure the filter to target just the right segments of your customers who are in the workflow. As a base for the filter, you can select saved segments created in contacts section. The filter has “if yes” (green) and […] - [How does the Amount filter work?](https://www.getresponse.com/help/how-does-the-amount-filter-work.md) Set this filter to define the number of contacts affected by an action. Example: send a gift certificate to 10 contacts only. This is a single number, so for example, if you type 100 this means that the first hundred contacts who meet your condition will be affected by the action. Note that the positive […] - [How does the Range filter work?](https://www.getresponse.com/help/how-does-the-range-filter-work.md) You can use the Range filter to limit a segment to a specified range, e.g. the first 50 subscribers who open the message, the next 50 contacts, and the rest. A range looks like this: 1-10, 51-60, and 101-110. You can set up to 6 ranges in a single element. You can leave some gaps […] - [How to use the Score action?](https://www.getresponse.com/help/how-can-i-use-the-score-action.md) Use the Score action to assign scoring points to your contacts. The action allows you to score contact engagement and behaviour. You can: For example, you’d like to be able to distinguish between the engaged and the less active contacts who completed your workflow. Specifically, you’d like to be able to see who clicked a […] - [How to use tags to see who started or finished my workflows?](https://www.getresponse.com/help/how-do-i-use-tags-to-see-who-started-or-finished-my-workflows.md) You can see which workflow your contacts have started or completed by giving them workflow-specific tags. Use a tag that you can easily associate with a given workflow. For example, you could tag your contacts with the workflow name. Once your contacts have this tag, you can use Search Contacts to find all tagged contacts. […] - [How to use the Tag action in a workflow?](https://www.getresponse.com/help/how-can-i-use-the-tag-action-in-a-workflow.md) The Tag action allows you to tag the contacts who are in your workflow. When you’re building your workflow, you can: In the Properties, use the top drop-down to choose Assign or Remove. Use the second drop-down to add a new tag name or select the one you’ve already assigned. Tagging helps you manage your […] - [How to remove contacts as a result of workflow?](https://www.getresponse.com/help/how-can-i-remove-contacts-as-a-result-of-workflow.md) You can remove your contacts when you use the Remove contact action. The element can perform four types of removal: You can use this element to manage your contact lists. For example, you can remove your contacts from a list when they subscribe to another one. This way you can make sure that your contacts […] - [How to move or copy contacts between workflows?](https://www.getresponse.com/help/how-do-i-move-or-copy-contacts-between-workflows.md) You can move or copy contacts between workflow by using, respectively, Move to workflow and Copy to workflow actions. Copy to workflow lets you add your contacts to another active workflow. This means that your contacts can complete more than one workflow at a time. Use Move to workflow to remove your contacts from one […] - [Can I move my contacts from one list to another as a result of a marketing automation workflow?](https://www.getresponse.com/help/can-i-move-my-contacts-from-one-list-to-another-as-a-result-of-a-marketing-automation-workflow.md) Yes, you can move your contacts from one list to another within your marketing automation workflow. To do this, you would use the Move to list action, and drag it into the workspace, connecting it to the proper corresponding condition, action, or filter. Once you add the Move to list action to the workspace, you […] - [How to copy contacts to another list in marketing automation?](https://www.getresponse.com/help/how-do-i-copy-contacts-to-another-list-in-marketing-automation.md) By using the Copy to list action you can copy contacts to another list in your account. To do this, you need to drag the Copy to list action into the workspace and connect it to the corresponding condition, action, or filter. Please note that if a contact exists in more than one list at […] - [How to use custom fields in marketing automation?](https://www.getresponse.com/help/how-do-i-use-custom-fields-in-marketing-automation.md) Custom fields within marketing automation work the same as in contact settings. You can assign or remove a custom field to individual contacts within a marketing automation workflow. The action element works like all elements of this type. When you include the Custom field action in your workflow, you need to decide if you want […] - [Can I edit a message that I’m using in a workflow?](https://www.getresponse.com/help/can-i-edit-a-message-that-i-m-using-in-a-workflow.md) Sometimes you need to update one of the messages used in your published automation workflow. You can edit the messages anytime you need. There are two ways to change messages in a workflow: How do I edit an automation message? To edit an automation message: 1. Go to Automation>>Automation messages. 2. Look for the message […] - [How to use time settings in condition properties?](https://www.getresponse.com/help/how-do-i-use-time-settings-in-condition-properties.md) Some elements need you to specify When to assume the condition wasn’t met. They are: These conditions need to know how long they need to wait for your contacts to, for example, click a link or open a message. Everyone who meets the condition in the time frame you specified is affected by the action […] - [How does Billing status changed condition work?](https://www.getresponse.com/help/how-does-billing-status-changed-condition-work.md) The Billing status changed condition allows taking action based on the change in the billing status of an order. These include both orders set up via Conversion funnel and those coming from your other stores. You can use this element to for example: Note: We react to the billing status changes of the order either […] - [How to use the “Event” condition in my workflows?](https://www.getresponse.com/help/how-can-i-use-the-event-condition-in-my-workflows.md) Events track and profile subscribers based on their interaction with your website. Events have attributes and they can track specific behaviors, including their timing and frequency. Where can I find and manage Events in GetResponse? To find the Events section, go to Automation > Events. What do I need to track Events on my website? […] - [How to set properties for the URL visited condition?](https://www.getresponse.com/help/how-do-i-set-properties-for-the-url-visited-condition.md) When you configure the Visited URL condition there are only three things you need to set up: Implement the WebConnect code snippet on the URL you want to track Enter the page URL you want to track. Note: The URL you enter must match exactly the website URL. If you’d like to track multiple versions […] - [How to set properties for the Abandoned cart condition?](https://www.getresponse.com/help/how-do-i-set-properties-for-the-abandoned-cart-condition.md) When you configure cart abandonment tracking there are three things you need to set up: Your cart URL The post-purchase thank-you page URL. Note: The URL you enter must match exactly the website URL. If you’d like to track multiple versions of the URL, you’ll need to use a wildcard. The integration method you are […] - [How to set properties for the Purchase condition?](https://www.getresponse.com/help/how-do-i-set-properties-for-the-purchase-condition.md) When you configure purchase tracking there are two things you need to set up: Your integration method: JavaScript or API. Your post-purchase thank-you page URL. The URL you enter must match exactly the website URL. If you’d like to track multiple versions of the URL, you’ll need to use a wildcard. Our assumption is that […] - [How to add the tracking JavaScript code to my website?](https://www.getresponse.com/help/how-do-i-add-the-tracking-javascript-code-to-my-website.md) Keep the following information in mind when you’re installing the Javascript snippet: Where do I get the JavaScript code snippet? 1. Go to Automation >> Create workflow. Choose a condition to start building a workflow.2. Drag and drop the ecommerce element you want to use into the workspace.3. Click on the ecommerce element, and select […] - [What’s covered in the ecommerce and event tracking features?](https://www.getresponse.com/help/what-s-covered-in-the-ecommerce-and-event-tracking-features.md) You can track the customer journey across your ecommerce site (or any site, to be specific). A typical user journey includes 3 important points: A visit to a strategic page Making a purchase Abandoning a shopping cart To see and record these actions in your marketing automation workflow you need to connect your site and […] - [How to use the Tag assigned condition in a workflow?](https://www.getresponse.com/help/how-can-i-use-the-tag-assigned-condition-in-a-workflow.md) The Tag assigned condition allows you to trigger actions for contacts who receive a specific tag while your workflow is running. You can use this element at the beginning of the workflow or at any moment when you need to make a decision based on tagging. The element has an “if yes” (green) and “if […] - [How to use the score given condition in a workflow?](https://www.getresponse.com/help/how-can-i-use-the-if-score-condition-in-a-workflow.md) Use the scoring condition to start your workflow by checking the score status. You can use this element at the beginning of the workflow or at any moment when you need to make a decision based on scoring. You can base your decision on the following criteria: The element has an “if yes” (green) and […] - [How to use the “Landing page visited” condition in a workflow?](https://www.getresponse.com/help/how-do-i-use-the-landing-page-visited-condition-in-a-workflow.md) You can use Landing page visited to follow up with existing contacts who visit a landing page created in your GetResponse account. Whenever they visit the landing page you select, they move on to the next element in the workflow. To configure the element, all you need to do is select the landing page you […] - [How does the Consent status updated condition work?](https://www.getresponse.com/help/how-does-the-consent-status-updated-condition-work.md) The Consent status updated condition allows you to take automatic actions based on whether your contacts give or withdraw their consent to process their personal information. This condition helps stay compliant with GDPR and other data processing agreements. The Consent status updated condition has an “if yes” (green) and “if no” (red) connector. Your contacts […] - [Can I add to a workflow contacts who were copied or moved to a different list?](https://www.getresponse.com/help/can-i-add-to-a-workflow-contacts-who-were-copied-or-moved-to-a-different-list.md) You can use the Contact copied to list? condition to add contacts to a workflow when they are copied to a different list. Use Contact moved to list? to add contacts to a workflow when they are moved to a different list. Note: The element Contact copied to list? will trigger for contacts who are […] - [How does the Message sent condition work?](https://www.getresponse.com/help/how-does-the-message-sent-condition-work.md) The Message sent condition tracks your sent messages. Use it to target contacts based on the type of messages you send out. Simply decide how broad or how specific the condition needs to be. Message sent works with newsletters, autoresponders, automation messages, and A/B tests. Under Properties, you can choose any message type, a specific […] - [How does the Custom field changed condition work?](https://www.getresponse.com/help/how-does-the-custom-field-changed-condition-work.md) The Custom field changed condition triggers an action when you or your contacts update a given custom field. It works with predefined custom fields as well as the ones you’ve created in your account. You can use any custom fields formats–single choice, multiselect, and text–with this condition. The element has an “if yes” (green) and […] - [How does the Special occasion condition work?](https://www.getresponse.com/help/how-does-the-special-occasion-condition-work.md) The Special occasion condition lets you build workflows that react to events based on the value assigned to your contacts in a date custom field. These include birthday — a predefined custom field — or any date custom field you’ve created in your account, such as subscription date or anniversary. You can use this element […] - [Why can I see only selected messages in “Message opened?” and “Link clicked?” conditions?](https://www.getresponse.com/help/why-can-i-see-only-selected-messages-in-message-opened-and-link-clicked-conditions.md) In Marketing Automation feature, you can track if someone opened or clicked your message. This allows taking action based on the reader’s behaviour. Tracking opens or clicks in automation is useful for: Why do I only see some messages in the properties of the conditions? Message opened? and Link clicked? conditions allow you to track […] - [How to track message opens?](https://www.getresponse.com/help/how-do-i-track-message-opens.md) Use the Message opened condition to track who opens the messages you send. The condition triggers another step in the workflow based on what your contacts do with them. The element has “if yes” (green) and “if no” (red) connectors. When you attach an action to the “if yes” connector, we trigger this action only […] - [How does the Link clicked condition work?](https://www.getresponse.com/help/how-does-the-link-clicked-condition-work.md) The Link clicked condition tracks links you specify in the element Properties. You can: Choose to make the condition broad and check if a subscriber has clicked ANY link in your account over a specific amount of time. You can do this if you want to begin to evaluate the engagement of your contacts. Select […] - [What subscription settings can I include in a workflow?](https://www.getresponse.com/help/what-subscription-settings-can-i-include-in-a-workflow.md) When you’re building a marketing automation workflow, you can use most of the subscription methods available in GetResponse. The subscription condition can be used to start a workflow. The supported methods include: How does the subscription condition work? The subscription condition works by acknowledging a sign up from a designated source (form, API, contact import, […] - [Some elements in my workflow are grayed out, why?](https://www.getresponse.com/help/some-elements-in-my-workflow-are-grayed-out-why.md) When building a workflow it’s important that you connect all of your elements and that all element properties are being set. To help you avoid mistakes, all elements that have no properties set or aren’t connected with other elements are grayed out. - [Can I run specific actions and conditions multiple times?](https://www.getresponse.com/help/can-i-run-specific-actions-and-conditions-multiple-times.md) You can set actions and conditions to work more than once in your workflow. To enable this option, you need to go to Properties and set Run multiple times to ON for the actions and conditions you’d like to use this way. By default, a condition works only once for a given contact. For example, […] - [What are the numbers at the top, bottom, and in the top right corner of each element in my workflow?](https://www.getresponse.com/help/what-are-the-numbers-at-the-top-bottom-and-in-the-top-right-corner-of-each-element-in-my-workflow.md) About the numbers These numbers illustrate how many contacts have entered a particular element of your workflow, how many contacts are in this element right now and how many contacts have already left it. The number at the top of the element is the overall number of contacts who have entered this element. The number […] - [How do the “Yes/No” connectors work?](https://www.getresponse.com/help/how-do-the-yes-no-connectors-work.md) The Yes/No connectors work by simply clicking the appropriate connector (either the green checkmark for “Yes” or the red X for “No”) and moving your mouse to the appropriate element it should be linked to. Linking the “Yes” connector to an element will mean that if indeed that condition was met (the message was opened, […] - [What are actions, conditions, and filters?](https://www.getresponse.com/help/what-are-actions-conditions-and-filters.md) Actions, conditions, and filters are elements you use to build workflows. To build a workflow, you first need to define a condition. When the condition is met, automation executes the associated workflow. Depending on how simple or complex you want the workflow to be, you can use one or many conditions. The same rule applies […] - [How to work with elements in a workflow?](https://www.getresponse.com/help/how-do-i-work-with-elements-in-a-workflow.md) To add elements to your workflow, drag them from the Add elements section on the right and drop them into the workspace. You can drag and drop elements wherever you would like them located in the workflow. You connect the elements by dragging the connector link through the appropriate connection point located on the element. […] - [Can I make changes to a workflow that has already been published?](https://www.getresponse.com/help/can-i-make-changes-to-a-workflow-that-has-already-been-published.md) It’s possible to edit a workflow that has already been published. Simply choose the Edit option from the Actions menu on the Manage automation workflows page. You will find examples of situations/scenarios that may disturb the operation of the cycle below. Discrepancies in statistics When amending a workflow that has already been published, there is […] - [How does duplicating workflows work?](https://www.getresponse.com/help/how-does-duplicating-workflows-work.md) Duplicating workflows could be a great way to quickly create and edit a new workflow that will operate similarly to another workflow. To duplicate a workflow, go to Automation. Then locate the desired workflow and from the Actions menu, choose Duplicate. - [How to define the time when my workflow starts and ends?](https://www.getresponse.com/help/how-do-i-define-the-time-when-my-workflow-starts-and-ends.md) You may define the time when your workflow starts by clicking on the gear icon on the top right of the marketing automation editor, opening the Settings, and defining the start and end time of your workflow. Why is it beneficial to define when the workflow starts and ends You may want to define a […] - [Can I start a workflow with multiple conditions?](https://www.getresponse.com/help/can-i-start-a-workflow-with-multiple-conditions.md) Yes, workflows may start with multiple conditions. There are two options for starting your workflow with more than one condition. The first option would be to put the conditions next to one another in the workspace, but without linking them to each other. In this case, each condition is linked directly to a given action. […] - [What is an automation workflow?](https://www.getresponse.com/help/what-is-an-automation-workflow.md) A workflow is a compilation of the different conditions, actions, and filters you put together to communicate with your subscribers. It’s a clear visual representation of your communication pattern. A workflow may be as simple as sending a particular message to someone after they open one of your messages, or as complex as an extensive […] - [How much does marketing automation cost?](https://www.getresponse.com/help/how-much-does-marketing-automation-cost.md) The Marketing Automation is available in your subscription package at no extra charge. Your access to specific automation functionalities depends on what pricing package you have. Free accounts can try out creating custom workflows with every element of automation available for 14 days of the trial. Starter users have access to basic marketing automation functionalities: […] - [What is marketing automation and what can I do with it?](https://www.getresponse.com/help/what-is-marketing-automation-and-what-can-i-do-with-it.md) Marketing automation is a suite of powerful conditions, filters, and actions. You combine all of them to create workflows that reflect a subscriber journey or experience. When building a workflow, you can use one of our pre-designed templates or build a workflow from scratch. You can use the marketing automation templates, for example, to: You […] - [How to track revenue generated by messages sent within my automation workflow?](https://www.getresponse.com/help/how-to-track-revenue-generated-by-messages-sent-within-my-automation-workflow.md) Tracking the revenue generated by messages sent within your automation workflow is essential to understand what truly drives conversions and optimize your marketing performance. You can now track the revenue directly for all messages created and sent in GetResponse, including automation messages, giving you clear, actionable insights. To enable revenue tracking, go to the message […] - [How to use Send mobile notification action?](https://www.getresponse.com/help/how-to-use-send-mobile-notification-action.md) This action allows you to trigger a mobile notification on your subscriber’s mobile device. When you build your workflow, you can define what condition needs to be met for your notification to be shown. Use this action to show more personalized or goal-oriented notifications on your subscribers mobile devices, instead of just one general notification. For example, you […] - [How to exclude bot clicks and opens from the automation workflow?](https://www.getresponse.com/help/how-to-exclude-bot-clicks-and-opens-from-the-automation-workflow.md) Filtering out bot or fake clicks and opens ensures that your automation cycle processes only genuine user interactions. When enabled, the entire workflow will ignore any activity generated by bots, preventing skewed metrics and unnecessary triggers. You can enable or disable this feature in your workflow settings by clicking the gear icon in the top-right […] - [How to use the Engagement events condition (web channel)?](https://www.getresponse.com/help/how-to-use-the-engagement-events-condition-web-channel.md) With the Engagement events condition, you can track how visitors interact with your page. This allows you to trigger automated workflows based on people’s engagement with content on the page. The Engagement events condition reacts when visitors interact with the page, such as clicking on the page elements or scrolling through the content. Configuration CSS examples Here are some […] - [What’s the difference between the Email and Web channel in marketing automation?](https://www.getresponse.com/help/whats-the-difference-between-the-email-and-web-channel-in-marketing-automation.md) GetResponse Marketing Automation now supports two distinct channels: Email (subscriber-based) and the newly introduced Web (visitor-based). These channels differ in how they track and interact with users, as well as how workflows are executed and managed. Until now, marketing automation in GetResponse has been based on subscriber processing, where the primary identifier was the subscriber […] - [Course progress reminder](https://www.getresponse.com/help/course-progress-reminder.md) The Course progress reminder automation template is designed to help you keep your students engaged and on track with their courses. This automation sends a timely reminder message to students who have enrolled in a course but haven’t completed a lesson. The reminders can be customized to encourage students to continue with their coursework or […] - [Reengagement campaign](https://www.getresponse.com/help/reengagement-campaign.md) The Reengagement Campaign automation template is designed to target students who have enrolled in a course but have not yet started it. This automation sends personalized reminder messages to these students, encouraging them to begin their coursework. This automation template aims to reignite interest and prompt students to take the first steps in their learning […] - [Milestone celebration](https://www.getresponse.com/help/milestone-celebration.md) The Milestone celebration template will help you celebrate your students’ achievements. This template automatically sends a message to contacts whenever they complete a lesson within your course. You can design your message to make students feel proud and appreciated, highlight their progress, and encourage them to keep going. With this template, you can easily acknowledge […] - [Upsell and cross-sell](https://www.getresponse.com/help/upsell-and-cross-sell.md) Maximize the value of your student relationships with our Upsell and cross-sell automation template. Designed for knowledge creators, this template follows up with students after they complete a course with a message in which you can offer them additional relevant courses or products to enhance their learning journey. By targeting engaged learners with personalized recommendations, […] - [How to use the “Enrolled in a course” condition in a workflow?](https://www.getresponse.com/help/how-to-use-the-enrolled-in-a-course-condition-in-a-workflow.md) The Enrolled in a course condition allows you to track when a contact has signed up for a course. It enables you to trigger various automated actions based on a user’s enrollment, such as sending welcome emails, offering additional resources, or initiating a series of follow-up communications. By configuring the settings in the Properties section, […] - [How to use the “Lesson started or completed” condition in a workflow?](https://www.getresponse.com/help/how-to-use-the-lesson-started-or-completed-condition-in-a-workflow.md) The Lesson started or completed condition in GetResponse enables you to track the engagement with specific lessons in your online courses. With this condition, you can monitor whether a contact has started or finished a particular lesson, allowing you to tailor your workflow automation based on their progress and interaction with the course content. You […] - [How to use the “Course started or completed” condition in a workflow?](https://www.getresponse.com/help/how-to-use-the-course-started-or-completed-condition-in-a-workflow.md) The Course started or completed condition in GetResponse is a tool that allows you to track the progress of users in your online courses. This feature enables you to monitor whether people have started or completed a specific (or any) course, allowing you to tailor subsequent automation actions based on user engagement. By configuring the […] - [Tag contacts based on score](https://www.getresponse.com/help/tag-contacts-based-on-score.md) Tag contacts based on score lets you identify your contacts based on their score. This automation will automatically check the score of your subscribers and tag them accordingly. This will help you segment your contact list based on their score, which will allow you to, for example, check which subscribers are engaged with the content that you are sending. Template overview Category: Lead […] - [Advanced contact split](https://www.getresponse.com/help/advanced-contact-split.md) You can split the contacts in your workflow into two groups depending on the percentage of new contacts or customers set up in the properties of the element. This template is useful when you want to test a new sales or marketing strategy. Template overview Category: WelcomeElements in template: 13Minimum number of elements to configure: […] - [Simple contact split](https://www.getresponse.com/help/simple-contact-split.md) You can split contacts after they sign up to your list. This template is useful when you want to check which message performs better. Template overview Category: WelcomeElements in template: 5Minimum number of elements to configure: 4 To configure the elements and publish the template as a workflow, you will need 3 automation messages or messages (or […] - [What happens when I unpublish a workflow?](https://www.getresponse.com/help/what-happens-when-i-unpublish-a-workflow.md) To freeze all actions triggered by an automation workflow, you can unpublish it with the Status toggle in Automation. Once the workflow is unpublished, it shows as a draft. No new contacts can enter a draft workflow. In Automation you can see how many contacts have already completed your workflow and also how many are […] - [How to use Send push notification action?](https://www.getresponse.com/help/how-to-use-send-push-notification-action.md) This action allows you to trigger displaying a web push notification on your website. When you build your workflow, you can define what condition needs to be met for your notification to be shown. Use this action to show more personalized or goal-oriented notifications to your site visitors, instead of just one general notification. For […] - [How to create events?](https://www.getresponse.com/help/how-to-create-events.md) Events track and profile subscribers based on their interaction with your website. Events have attributes and they can track specific behaviors, including their timing and frequency. To find the Events section, go to Automation > Events. What do I need to track Events on my website? An event can be registered by Web Connect code […] - [How to create an automation message?](https://www.getresponse.com/help/how-to-create-an-automation-message.md) In GetResponse you can create an automation message using our state-of-the art message editor that allows to quickly build beautiful emails. The process is simple and straight forward, which makes it easy to create a message for your workflow in no time. A marketing automation message is a special type of message used only as […] - [How to use the Prompt for push permission action (web channel)?](https://www.getresponse.com/help/how-to-use-the-prompt-for-push-permission-action-web-channel.md) The Prompt for push permission action is a new element available in GetResponse automation workflows. It triggers a custom browser prompt asking site visitors to opt in to receive web push notifications. This allows you to grow your push notification audience by requesting permission directly within an automation scenario. The Prompt for push permission block […] - [How to use the Email subscriber filter (web channel)?](https://www.getresponse.com/help/how-to-use-the-email-subscriber-filter-web-channel.md) The Email subscriber filter is an element that lets you branch your automation flow based on whether the website visitor is an email subscriber in your GetResponse account. How does the filter work The filter checks if the website visitor: Based on the result, the flow continues along the appropriate path. - [How to use the Product liked condition (web channel)?](https://www.getresponse.com/help/how-to-use-the-product-liked-condition-web-channel.md) The Product liked condition reacts when a visitor likes a product on your store. This allows you to trigger automated workflows based on user interest and personalize follow-ups. The condition reacts when a contact clicks the “like” button on a product page in your store, on a selected domain where WebConnect is active. It works […] - [How to use the Returning visitor filter (web channel)?](https://www.getresponse.com/help/how-to-use-the-returning-visitor-filter-web-channel.md) The Returning visitor filter allows you to branch your automation based on whether the person visiting your website is a first-time or a returning visitor. How does the filter work The filter doesn’t need any setup. It checks if the person has been to your site before. It works for both: Use cases Use this […] - [How to use the Send push notification action (web channel)?](https://www.getresponse.com/help/how-to-use-the-send-push-notification-action-web-channel.md) The Send push notification action allows you to send web browser push notifications to users who have opted in to receive them from your website. These are short messages that appear in the recipient’s web browser – even when they’re not on your website – making them a powerful channel for re-engagement, time-sensitive updates, and […] - [How to use the Push permission given condition (web channel)?](https://www.getresponse.com/help/how-to-use-the-push-permission-given-condition-web-channel.md) The Push permission given condition lets you trigger automation workflows when a visitor grants permission to receive web push notifications. This is a great way to engage both known contacts and anonymous website visitors as soon as they opt in. This condition activates whenever someone accepts your push notification prompt on your website. You can […] - [How to use the Show popup action (web channel)?](https://www.getresponse.com/help/how-to-use-the-show-popup-action-web-channel.md) The Show popup action allows you to display a selected pop-up message to site visitors based on their behavior or other workflow conditions. It can be used to share promotions, offers, lead capture forms, or important announcements. This action works on both subscribed contacts and non-subscribed site visitors, as long as they have a tracking […] - [How to use the Category viewed condition (web channel)?](https://www.getresponse.com/help/how-to-use-the-category-viewed-condition-web-channel.md) The Category viewed condition allows you to trigger automation workflows when a visitor views a product page that belongs to a specific category in your online store. This helps you tailor your marketing to each shopper’s interests in real time. This condition reacts when someone visits a product page on your website (where Web Connect […] - [How to use the Product viewed condition (web channel)?](https://www.getresponse.com/help/how-to-use-the-product-viewed-condition-web-channel.md) With the Product viewed condition, you can automatically follow up with site visitors who’ve shown interest in one or more of your products. Whether they’re email subscribers or non-subscribed visitors with a tracking cookie, the Product viewed condition helps you take personalized, timely actions that can boost engagement and conversions. The condition is triggered when […] - [First-time visitor follow up](https://www.getresponse.com/help/first-time-visitor-follow-up.md) The First-time visitor follow-up template is a prebuilt marketing automation workflow designed to help you start a conversation with people visiting your website for the first time. It begins with a Visited URL entry point and uses Web channel tracking to detect new visits from both email subscribers and non-subscribers. Based on this, it triggers […] - [Welcome push message](https://www.getresponse.com/help/welcome-push-message.md) The Welcome push message template is a workflow designed to instantly thank users who have just opted in to receive web push notifications. This is a great way to create an engaging, automated push experience on a domain you control. With just two elements and a clear, direct flow, you can: The workflow works even […] - [Interest-based popup](https://www.getresponse.com/help/interest-based-popup.md) The Interest-based popup template is a simple, highly targeted marketing automation workflow designed to display a sign-up form or message exactly where user interest is highest. With just two simple elements, it allows you to deliver highly relevant messages in a non-intrusive way, directly tailored to what the visitor is viewing. It’s ideal for: Template […] - [How is Web Automation usage counted?](https://www.getresponse.com/help/how-is-web-automation-usage-counted.md) The Web channel in marketing automation is a new channel that lets you track and act on website visitors, even if they’re not subscribers on your contact list. Here you can learn more about how this new channel differs from the traditional Email channel. To ensure fair usage and system performance, the usage of Web […] - [How to use the Device filter (web channel)?](https://www.getresponse.com/help/how-to-use-the-device-filter-web-channel.md) The Device filter allows you to filter users based on the type of device they’re using when they interact with your website. How does the filter work The filter detects device type based on the user’s browser and system. You can choose one or more device types using a multiselect option. It works for both: […] - [How to use the Country filter (web channel)?](https://www.getresponse.com/help/how-to-use-the-country-filter-web-channel.md) The Country filter allows you to filter contacts and visitors based on the country they are located in. How does the filter work You can select one or multiple countries using a multiselect dropdown. It allows users to pass through only if they are located in one of the selected countries. This element is designed […] - [How to filter out duplicate contacts in a workflow?](https://www.getresponse.com/help/how-can-i-filter-out-duplicate-contacts-in-a-workflow.md) By default, marketing automation treats the same person in different lists as individual contacts. So, the same person can “enter” a workflow and go through it multiple times if they are in multiple lists. Unique contacts lets you filter out contact duplicates based on whether they’ve already gone through a given workflow. Use it whenever […] - [Repeat visitor follow-up](https://www.getresponse.com/help/repeat-visitor-follow-up.md) The Repeat visitor follow up template is a prebuilt marketing automation workflow designed to help you reconnect with people who return to your website – regardless of whether they are subscribed to your list or not. It uses Web channel tracking to identify return visits and trigger personalized communication, such as emails or web push […] - [How to include considered products in a message?](https://www.getresponse.com/help/how-to-include-considered-products-in-a-message.md) You can add a Considered products element to your automation message. It works with Product viewed and Product liked conditions, enabling you to build scenarios that remind customers about the products they’ve already explored or shown interest in. By showing items a customer has already shown interest in, you keep the buying journey seamless and […] - [How to use templates to build workflows?](https://www.getresponse.com/help/how-to-use-templates-to-build-workflows.md) Templates are pre-built workflows designed for a variety of marketing situations. You can find them under Tools > Automation > Create workflow. They are built to provide you with a starting point using preselected elements. The conditions, actions, and filters are arranged and connected in a way that will help you manage your contacts and […] - [How to find statistics for a specific block in an automation workflow?](https://www.getresponse.com/help/how-to-find-statistics-for-a-specific-block-in-an-automation-workflow.md) Statistics available within the automation creator show how contacts move through automation elements within selected time frames, including inputs and specific outputs. They include traffic comparisons between chosen periods and, in the case of messages, offer dedicated metrics such as bounces, opens, clicks, and sends. Statistics are available for every element in the automation workflow. […] - [Can I include contacts from a segment in my workflow?](https://www.getresponse.com/help/can-i-include-contacts-from-a-segment-in-my-workflow.md) You can start a marketing automation workflow with contacts that belong to a specific segment. This allows you to narrow down the workflow audience from the very beginning and run the automation only for a selected group of contacts, instead of adding entire contact lists and then relying on advanced filtering conditions later in the […] - [How to use the Visited URL condition (web channel)?](https://www.getresponse.com/help/how-to-use-the-visited-url-condition-web-channel.md) The Visited URL condition allows you to trigger actions in your automation workflows based on specific pages visited by users on your website. It’s a powerful tool for creating personalized journeys, whether your visitor is already a contact in your email list or not. This condition helps bridge the gap between anonymous web activity and […] ## Autoresponders - [How to add a contact to the autoresponder cycle manually?](https://www.getresponse.com/help/can-i-add-a-contact-to-the-autoresponder-cycle-manually.md) If you want to add a particular contact to the autoresponder cycle, move them to the list with the autoresponder cycle and make sure to check the Add to the cycle on day option. Learn more about how to move contacts. For individual contacts, you can also click their name and edit the Autoresponder section […] - [How to send an instant message after someone signs up via the landing page?](https://www.getresponse.com/help/how-can-i-send-an-instant-message-after-someone-signs-up-via-the-landing-page.md) For the landing page subscriptions, use an autoresponder set to day 0. In order to send an instant message to contacts who sign up via the landing page, you need to have an autoresponder created first. Your can do it under Tools>>Autoresponders>>Create new. You can also do it under Dashboard>>Create>>Create autoresponder. Create your autoresponder message […] - [How to add another message to an existing autoresponder cycle?](https://www.getresponse.com/help/how-do-i-add-another-message-to-an-existing-autoresponder-cycle.md) You may already have an existing autoresponder cycle, and decide that you want to add a new message to it. You can do it by creating a new autoresponder message. Repeat the process every time you want to expand your cycle with new messages to create a continuous sequence. We explain the process in detail […] - [How to use the calendar view for autoresponders?](https://www.getresponse.com/help/how-do-i-use-the-calendar-view-for-autoresponders.md) The Manage autoresponders page displays your autoresponder messages in a list view. If you’d like to switch to a calendar view, click the Calendar icon. The calendar in Menu>>Autoresponders displays all the autoresponders you’ve created in all the lists. To limit the calendar to a specific list or lists, Click on All lists and choose […] - [How to change the days autoresponders go out on?](https://www.getresponse.com/help/how-do-i-change-the-days-autoresponders-go-out-on.md) There are 2 ways to change which day the autoresponder is scheduled on. From the Dashboard, go to Menu>>Autoresponders and choose the list from the dropdown list. The next steps are different for Calendar view and List view. In Calendar view Choose the message and click Edit. Change the interval in the On day section. […] - [What’s the difference between autoresponders and marketing automation?](https://www.getresponse.com/help/what-s-the-difference-between-autoresponders-and-marketing-automation.md) Autoresponders are messages set to go out automatically in a sequence, one after the other, at regular intervals. They react to contacts subscribing, or being added to your list by import or manually. You can also add contacts to autoresponder cycles by copying or moving them in Automation. They don’t have any other triggers or […] - [What is the difference between a newsletter and an autoresponder message?](https://www.getresponse.com/help/what-is-the-difference-between-a-newsletter-and-an-autoresponder-message.md) Newsletters are one-time messages sent to chosen campaigns, segments or manually selected contacts. It is a great tool for letting your customers know about new offers, updates and promotions. Autoresponders are messages set to go out automatically. They help you automate campaigns and manage one-to-one communication with your recipients. They can be sent in a […] - [How to create an autoresponder?](https://www.getresponse.com/help/how-do-i-create-an-autoresponder.md) From the Dashboard, go to Autoresponders. On the Manage Autoresponders page, click the Create Autoresponder button to create your autoresponder message. You can now enter the details for it. To create an autoresponder: Can I choose the days of the week to send my autoresponders (i.e. only business days)? Yes, you can enable only specific […] - [What is an autoresponder?](https://www.getresponse.com/help/what-is-an-autoresponder.md) Autoresponders are messages set to go out automatically after a contact subscribes to your list. You can create several messages to go out in a cycle, one after the other. Autoresponders help you automate campaigns and manage one-to-one communication with your recipients. They can be sent in a sequence or at intervals, starting from the […] - [How to share autoresponders with other GetResponse accounts?](https://www.getresponse.com/help/how-to-share-autoresponders-with-other-getresponse-accounts.md) You can now share autoresponder messages created in your account with other users using the Share option. It allows you to generate a specific URL, which, when accessed, will allow people to import your messages into their account. To share one or more autoresponders, follow these steps: Importing shared autoresponders To import shared autoresponders, follow […] - [Why aren’t my autoresponders going out?](https://www.getresponse.com/help/why-aren-t-my-autoresponders-going-out.md) There are a number of possible reasons why an autoresponder didn’t go out. Check the steps below to see why this might have happened. Are there any outstanding charges on your account? You can check that under Profile >> Billing. Is your account under verification? Another reason why message sending can be blocked is if […] ## Campaigns - [How to enable Google Analytics tracking in Ecommerce Campaigns?](https://www.getresponse.com/help/how-to-enable-google-analytics-tracking-in-ecommerce-campaigns.md) Google Analytics tracking allows you to monitor how recipients interact with your ecommerce campaign emails and how much traffic they generate to your website. When enabled, UTM parameters are automatically added to your links based on your Google Analytics integration settings. Google Analytics tracking is available for all campaign types, including: How to enable Google […] - [What are AI campaigns?](https://www.getresponse.com/help/what-are-ai-campaigns.md) With GetResponse, you can quickly create an entire marketing campaign using AI with only a few simple steps. It is an easy way to create engaging and attention-grabbing components. AI campaign contains three elements: Thanks to integration with ChatGPT you can generate visual and text content for your entire 3-piece campaigns based on your answers […] - [How to create AI campaign?](https://www.getresponse.com/help/how-to-create-ai-campaign.md) To create AI campaign: - [How to manage and edit ecommerce campaigns?](https://www.getresponse.com/help/how-to-manage-and-edit-ecommerce-campaigns.md) Ecommerce campaigns in GetResponse are automated marketing strategies designed to enhance customer engagement, track revenue, and optimize conversion rates. These campaigns provide essential tools such as promo codes, predefined templates, and advanced statistics to help businesses drive sales. They cater to both subscribers and existing customers while offering multi-message flows for more effective outreach. Managing […] - [How to create a Price Drop ecommerce campaign?](https://www.getresponse.com/help/how-to-create-a-price-drop-ecommerce-campaign.md) Price Drop Ecommerce Campaign automatically notifies shoppers when a product they viewed becomes cheaper, helping ecommerce brands convert high-intent browsers before they ever reach the cart.  Price drop campaigns are a proven and effective strategy for ecommerce businesses that want to increase online sales and maximize ROI. They automatically notify customers when the price of a product they’re […] - [How to create an ecommerce campaign for Abandoned Cart?](https://www.getresponse.com/help/how-to-create-an-ecommerce-campaign-for-abandoned-cart.md) An Abandoned Cart ecommerce campaign lets you automate sending reminders about the products your customers have left in their carts and encourage them to complete their order and proceed to the checkout page. This solution we offer allows you to notify a consumer about an abandoned cart even if they are not logged in to […] ## Chats - [How to recommend products from my store using GetResponse Chats?](https://www.getresponse.com/help/how-to-recommend-products-from-my-store-using-getresponse-chats.md) You can now connect your GetResponse store directly to Chats. This means that during a conversation, you can send specific product recommendations straight into the chat window. Your products will be displayed nicely as Product Boxes which creates a faster path to purchase and boosts sales through direct, personalized interactions. This is a powerful way […] - [How to create FAQ in GetResponse Chats?](https://www.getresponse.com/help/how-to-create-faq-in-getresponse-chats.md) FAQ in GetResponse’s Chats lets you to create frequently asked questions and answers in the form of the buttons. Chat visitor may click on the button to get instant answer about subject that interests them. You can choose when the FAQ will be displayed. It may have maximum 25 questions and answers (up to 5 […] - [How to give a team member access to GetResponse Chats?](https://www.getresponse.com/help/how-to-give-a-team-member-access-to-getresponse-chats.md) You can grant your team members access to GetResponse Chats. Each team member with access to GetResponse Chats will have a separate account and will be able to manage your chats. To give a team member access to GetResponse Chats: Go to Profile and select Team. Go to the Roles tab. Select the user, click […] - [What can operators do within GetResponse Chats?](https://www.getresponse.com/help/what-can-operators-do-within-getresponse-chats.md) You can grant your team members access to GetResponse Chats. Chat operators help you manage your chats. They have access to all chats in your account. How is an operator assigned to a chat?  When someone contacts you via chat, their message is available under the Active chats tab. When an operator clicks on the […] - [How to test GetResponse Chats before using them on my website or a landing page?](https://www.getresponse.com/help/how-to-test-getresponse-chats-before-using-them-on-my-website-or-a-landing-page.md) You can check how GetResponse Chats work on a sample page before you install it on your website or a landing page.  Go to Chats. Go to the Settings tab. Choose the Install code on site tile. Click on Start now under Give Chats a test run. This will open a sample site with a […] - [How to install the GetResponse Chats code on my website?](https://www.getresponse.com/help/how-to-install-the-getresponse-chats-code-on-my-website.md) You can install GetResponse Chats on your website to always stay in touch with your customers. To install the GetResponse Chats code on your website: How to manually choose the GetResponse Chats button position on my website? By default, the position of the chat button is set globally in the Chat window appearance tab. You […] - [How to check if the person on GetResponse Chats is still on the page?](https://www.getresponse.com/help/how-to-check-if-the-person-on-getresponse-chats-is-still-on-the-page.md) We display a green dot near the person’s name to indicate that they’re still on the chat page and can see your messages immediately. When they leave the page, the indicator will disappear. If they leave the chat page, you can mark the chat as closed. You can delete a closed chat or download a […] - [How to block someone on GetResponse Chats?](https://www.getresponse.com/help/how-to-block-someone-on-getresponse-chats.md) If you need to block someone on chats, you can do it from the menu on the right side of the chat screen.  Click on the action menu (vertical ellipsis) under the Contact info section. Click on Block contact. A pop-up window will open. Press Yes, block them to confirm. We’ll block the person from sending you […] - [What are predefined messages and how to use them?](https://www.getresponse.com/help/what-are-predefined-messages-and-how-to-use-them.md) Predefined messages consist of 3 types of messages that let you easily strike up the conversation and manage your conversations faster. Welcome message The welcome message displays automatically when a visitor opens the chat window. To set up the welcome message: Auto reply message You can set up your auto reply message when you’re away […] - [Where can I find GetResponse Chats statistics?](https://www.getresponse.com/help/where-can-i-find-getresponse-chats-statistics.md) There you will see a breakdown of all the chats. What information can I find under Statistics?  You’ll be able to see: Lastly, you will be able to view Operator Activity, showing you personal statistics such as the number of chats, percentage of all chats, as well as total messages sent, for each operator. - [Where can I find GetResponse Chats statistics?](https://www.getresponse.com/help/where-can-i-find-getresponse-chats-statistics.md) There you will see a breakdown of all the chats. What information can I find under Statistics?  You’ll be able to see: Lastly, you will be able to view Operator Activity, showing you personal statistics such as the number of chats, percentage of all chats, as well as total messages sent, for each operator. - [How to add contacts via GetResponse Chats?](https://www.getresponse.com/help/how-to-add-contacts-via-getresponse-chats.md) You can add chat visitors to your lists. You need to send them a visitor capture form and have at least their email address.  Depending on your GetResponse Chats settings, the capture form is sent automatically, or you need to send it manually. Once the chat visitor fills out and submits the form, you’ll see […] - [How to send attachments in GetResponse Chats?](https://www.getresponse.com/help/how-to-send-attachments-in-getresponse-chats.md) You can send attachments via chats. Only you can send attachments. Your chat guests don’t have this option available. To send an attachment: Click on a chat on the Active chats page. Click on the Add attachment icon under the Send reply in chat window. This will open Files and Images window. You can select […] - [How to add a GetResponse Chats link in a message?](https://www.getresponse.com/help/how-to-add-a-getresponse-chats-link-in-a-message.md) You can place a chat link in your message, hyperlink a fragment of text, an image, or a button to redirect your subscribers to your chat page.  How to include a GetResponse Chats button in my message?  Go to the message editor. Drag and drop a button onto your message.  Click on the button. Choose […] - [How to enable GetResponse Chats on a landing page?](https://www.getresponse.com/help/how-to-enable-getresponse-chats-on-a-landing-page.md) You can enable GetResponse Chats on landing pages to easily speak with the page visitors. Landing page visitors will have the option to start a chat with you. To enable GetResponse Chats on landing pages: - [Can I use GetResponse Chats in the mobile app?](https://www.getresponse.com/help/can-i-use-getresponse-chats-in-the-mobile-app.md) You can download GetResponse Chats app from App Store for iOS or Google Play for Android to chat with visitors on your phone. You can also: Go to Chats. Select Settings. Access Notifications at the bottom of the Settings page. Click on the button representing your device system (iOS or Android). You’ll be prompted to download […] - [How to manage GetResponse Chats?](https://www.getresponse.com/help/how-to-manage-getresponse-chats.md) To manage chats:  You’ll see a page where you can manage chats and reply to your contacts or visitors. At the top, you can switch between Active chats, Closed chats, Statistics, Quick replies, and Settings. The left side of the GetResponse Chats page On the left side, there is a search window you can use […] - [How to send an email through GetResponse Chats?](https://www.getresponse.com/help/how-to-send-an-email-through-getresponse-chats.md) You need to switch the chat mode to email at the bottom of the chat window to send an email through chats. You need to type your message in the chat window and click on the Send email message button.  The message will appear in the chat window and there will be an Email message […] - [How to set up GetResponse Chats?](https://www.getresponse.com/help/how-to-set-up-getresponse-chats.md) To access chats: Chat availability Chat availability allows you to decide when you want to present the chat option to users. You can choose from one of the options: Once you customize your chat availability, click Save settings. Chat window appearance Chat window appearance lets you customize your welcome message and set the look of […] - [What are GetResponse Chats?](https://www.getresponse.com/help/what-are-getresponse-chats.md) GetResponse Chats is a feature that allows you to connect with your audience in a completely new way. You can now talk directly to your contacts or landing page visitors without leaving GetResponse. GetResponse Chats are available to your subscribers via a chat page link included in an email, on your landing page via a chat window, […] ## Conversion funnel - [Can I integrate my account with Square?](https://www.getresponse.com/help/can-i-integrate-my-account-with-square.md) Our integration with Square allows you to process online credit or debit card payments on your GetResponse order forms. You can set up a sales page and we’ll add the order form for you. This way, your customers will be able to pay for your product directly on the page. You can disconnect the integration […] - [Can I integrate my account with PayU?](https://www.getresponse.com/help/can-i-integrate-my-account-with-payu.md) Integrate PayU to process online credit or debit card payments on your GetResponse order forms. Set up a sales page and we’ll add the order form for you. This way, your customers will be able to pay for your product directly on the page. You can disconnect the integration at any time. To connect the […] - [How to create a paid webinar funnel?](https://www.getresponse.com/help/how-to-create-a-paid-webinar-funnel.md) Webinar funnel will help you maintain a relationship with your audience by promoting webinars. It’s also a list building tool and an opportunity to engage with your audience. There are 2 types of webinars that you can create in the funnel: To create a paid webinar, go to Conversion funnel > Create funnel. Creating a […] - [How to create a free webinar funnel?](https://www.getresponse.com/help/how-to-create-a-free-webinar-funnel.md) Webinar funnel will help you maintain a relationship with your audience by promoting webinars. It’s also a list building tool and an opportunity to engage with your audience. There are 2 types of webinars that you can create in the funnel: To create a free webinar, go to Conversion funnel > Create funnel. Creating a […] - [How to create a lead magnet funnel?](https://www.getresponse.com/help/how-to-create-a-lead-magnet-funnel.md) In GetResponse you can create lead magnet funnels in order to gather more subscribers and send them files in return for their opt-in. This can help drive traffic to your list and increase the list quality by only having people interested in your content. The lead magnet funnel is a funnel that sends people a […] - [How to verify my PayPal integration?](https://www.getresponse.com/help/how-can-i-verify-my-paypal-integration.md) In order to integrate PayPal with your Sales funnel, the PayPal account needs to be verified first. The account can be verified in two ways – adding your bank account or verifying it through a credit card. To start the verification, first log into your PayPal Business account and click on the Link a Card […] - [How to create a list building funnel?](https://www.getresponse.com/help/how-to-create-a-list-building-funnel.md) List building funnel lets you create sign-up pages and send follow-up emails to your contacts. It can be used for getting new leads and engaging the contacts who are already on your list by sending them automated messages. To start creating your funnel go to Conversion funnel > Create funnel. Now, you can start setting […] - [How does Auto generator for Sales funnels work?](https://www.getresponse.com/help/how-does-auto-generator-for-sales-funnels-work.md) When you’re creating a full sales funnel in GetResponse, we give you the option to autogenerate most of the funnel for you. After you complete the first step of creating a landing page, a pop up will appear asking to Autogenerate the rest of the pages and messages. It makes it easy to quickly complete […] - [What are the differences between a quick sales funnel and full sales funnel?](https://www.getresponse.com/help/what-are-the-differences-between-a-quick-sales-funnel-and-full-sales-funnel.md) When you create a sales funnel, you will have two different versions available to choose from. These are the quick sales funnel or full sales funnel. Both funnel types help you promote and sell your products, but there are some notable differences between them. Quick sales funnel This is a simplified sales funnel. Since it […] - [How to sell an ebook using Conversion funnel?](https://www.getresponse.com/help/how-to-sell-an-ebook-using-conversion-funnel.md) Using Conversion funnel you can sell an ebook to your audience in just a couple of steps.Our Conversion funnel feature allows you to attach your file and deliver it to customers. In this method, you will need to create a new product in your store and set up a sales funnel. You can learn more […] - [How to create a sales page?](https://www.getresponse.com/help/how-to-create-a-sales-page.md) Now that you have collected some leads, it’s time to promote your sales page. Thanks to sales pages you will be able to encourage leads to buy your products. You will also be able to customize the order form. Order form is the place where your leads can see all the products they are purchasing […] - [How to create a sales funnel?](https://www.getresponse.com/help/how-to-create-a-sales-funnel.md) Sales funnel focuses on the process of collecting leads and finalizing the sales process. It is useful if your aim is to: To start creating your sales funnel go to Conversion funnel > Create funnel. Now, you can start setting your funnel up: After you select the type of funnel, you will get to the […] - [What are Conversion funnel upsell pages?](https://www.getresponse.com/help/what-are-conversion-funnel-upsell-pages.md) Upsell pages allow you to offer one-time deals to your customers. They are used to sell additional items in the sale process of your main product. For example, if you’re selling a computer, as an upsell you might provide them with the option to buy a keyboard or more disk space. These pages can bring […] - [How is Conversion funnel different from Marketing Automation?](https://www.getresponse.com/help/how-is-conversion-funnel-different-from-marketing-automation.md) The main difference between Conversion funnel and Marketing Automation is the level of simplicity. Conversion funnel is designed to combine list building and selling products online in one place. Marketing automation is a way to design the entire user experience with simple yet powerful workflows. Funnel vs. automation workflow Conversion funnel represents a process of […] - [What are the differences between funnel pages?](https://www.getresponse.com/help/what-are-the-differences-between-funnel-pages.md) There are different types of pages that you can create in Conversion funnel. Each page can serve a different purpose. Check out how they differ. Signup page You can create it in list building, webinar and sales funnel. It is a landing page where you can collect leads by encouraging them to sign up to […] - [What is Conversion funnel?](https://www.getresponse.com/help/what-is-conversion-funnel.md) Conversion funnel is a tool that lets you manage and develop online sales. GetResponse Conversion funnel will help you promote products online, gain new customers and increase sales results. It’s an easy-to-use tool that will save you time and improve your sales rates. It integrates some of the existing GetResponse functions that you might already […] - [How to change the lead magnet in my funnel?](https://www.getresponse.com/help/how-can-i-change-the-lead-magnet-in-my-funnel.md) Click Save once you’re done with the changes. ## Courses - [How to track my Creator’s profile with Facebook Pixel?](https://www.getresponse.com/help/how-to-track-my-creators-profile-with-facebook-pixel.md) Meta Pixel (formerly Facebook Pixel) can be added to your Creator’s profile to better understand how users interact with your content. We provide an easy method to include the tracking code on your profile. Learn how to track conversions with Meta Pixel. What is Meta Pixel and how can I use it The Meta Pixel […] - [How to integrate my Creator’s profile with Google Analytics?](https://www.getresponse.com/help/how-to-integrate-my-creators-profile-with-google-analytics.md) You can track and collect metrics from your Creator’s profile just as you would for your e-commerce store. If you already have a Google Analytics account, simply add the tracking code to Creator’s profile. How to integrate Google Analytics with the Creator’s profile - [How to use the AI Course Wizard?](https://www.getresponse.com/help/how-to-use-the-ai-course-wizard.md) The AI Course Wizard is GetResponse’s new assistant for building online courses. Whether you’re new to course creation or already using our built-in course editor, the AI Course Wizard is designed to streamline the whole process – from structuring your course to fine-tuning modules and learning paths. The AI Course Wizard builds directly on the […] - [How to block access to my course?](https://www.getresponse.com/help/how-to-block-access-to-my-course.md) If you need to restrict access to your course – whether for beta testing, internal company training, or more flexible course offerings – there are several ways to manage who can view your content in GetResponse. Below, you’ll find the essential steps and options for blocking access to your course. Limiting course access allows you […] - [How to prepare and upload a file to invite students to a course?](https://www.getresponse.com/help/how-to-prepare-and-upload-a-file-to-invite-students-to-a-course.md) You can now quickly invite students to your course by importing their email addresses via file upload or manual entry. This feature allows you to send course invitations in bulk using a clean, simple process. File requirements To successfully send invitations, your file must follow these requirements: How to send course invitations You’ll see your […] - [What is the Digital Services Act and how does it affect GetResponse Creators?](https://www.getresponse.com/help/what-is-the-digital-services-act-and-how-does-it-affect-getresponse-creators.md) What is the Digital Services Act (DSA) The Digital Services Act (DSA) is a European Union regulation designed to create a safer and more transparent digital environment. It applies i.a. to online platforms and businesses that offer services to consumers in EU countries. The goal of the DSA is to ensure fairness, increase accountability, and […] - [How to add discounts to courses?](https://www.getresponse.com/help/how-to-add-discounts-to-courses.md) Offering discounts on courses is a great way to attract more students, boost enrollments, and increase revenue. Whether you’re running an online academy or selling individual courses, strategic discounting can make your offerings more appealing to potential students. To create a discount, navigate to Tools > Discounts. Next, click on Create discount. This button will […] - [Does GetResponse Hub offer a mobile app?](https://www.getresponse.com/help/does-getresponse-hub-offer-a-mobile-app.md) GetResponse Hub allows you to access your subscribed or purchased content while you’re on the go. To use the application you need to have a student account and be already registered for at least one course or premium newsletter. You can download GetResponse Hub app from App Store for iOS or Google Play for Android. With the app, you […] - [How to change the language of my GetResponse Hub?](https://www.getresponse.com/help/how-to-change-the-language-of-my-getresponse-hub.md) If you want to change the language of GetResponse Hub interface: - [How to reset the password in GetResponse Hub?](https://www.getresponse.com/help/how-to-reset-the-password-in-getresponse-hub.md) If you forgot the password for your GetResponse Hub and you want to reset it: - [Can I rate courses?](https://www.getresponse.com/help/can-i-rate-courses.md) You can rate the course after having completed it. You will see the option to rate it: 1-5 stars ⭐ and you will also be able to justify your opinion there. - [How to track my course progress?](https://www.getresponse.com/help/how-to-track-my-course-progress.md) - [How to request an invoice in GetResponse Hub?](https://www.getresponse.com/help/how-to-request-an-invoice-in-getresponse-hub.md) To request an invoice for a course or paid newsletter, login to GetResponse Hub, click the menu icon (3 horizontal lines) in the upper right corner of the Dashboard to expand a drop-down menu. Then, select: Manage account. In the side menu click Billing, then click the action button (3 dots) beside the product you […] - [How to create a GetResponse Hub account?](https://www.getresponse.com/help/how-to-create-a-getresponse-hub-account.md) GetResponse Hub is a place where you can check the courses and paid newsletters you have subscribed to. To create GetResponse Hub account: - [Do I get a certificate after completing the course?](https://www.getresponse.com/help/do-i-get-a-certificate-after-completing-the-course.md) Whether a course has the option to download a certificate depends on its creator. If the creator has made this option available, you will be able to download the certificate after completing the course. How to download a certificate? - [How to log in to GetResponse Hub account?](https://www.getresponse.com/help/how-to-log-in-to-getresponse-hub-account.md) There are two ways in which you can log into your GetResponse Hub account: with a special link or with a password. Logging in via special link Logging in with password - [How to promote courses on my landing page or website?](https://www.getresponse.com/help/how-to-promote-courses-on-my-landing-page-or-website.md) You can now promote courses on your landing pages and websites using our Course box and Table of contents blocks. They allow you to display your course on websites and landing pages created in GetResponse, encouraging potential students to learn more about the offer and enrol.Our course promotion tools can be used to help attract […] - [How to manage my subscriptions in GetResponse Hub?](https://www.getresponse.com/help/how-to-manage-my-subscriptions-in-getresponse-hub.md) To manage your subscription in GetResponse Hub, click the menu icon (3 horizontal lines) in the upper right corner of the Dashboard to expand a drop-down menu. Then, select: Manage subscriptions. On the side menu select: Manage subscriptions. You can see all subscriptions here. You can decide if you want to display free or paid […] - [How to manage my profile in GetResponse Hub?](https://www.getresponse.com/help/how-to-manage-my-profile-in-getresponse-hub.md) To manage your profile in GetResponse Hub, click the menu icon (3 horizontal lines) in the upper right corner of the Dashboard to expand a drop-down menu. Then, select: Manage account. Use the side menu to switch between sections. Manage account Review and edit your name and email address. You can also subscribe to or […] - [How to promote Courses in the message?](https://www.getresponse.com/help/how-to-promote-courses-in-the-message.md) The Course box is a block that allows you to display courses in your messages and engage potential students. It offers your contacts the option to get familiar with your course and sign up with minimum effort. It supports all courses created in your account. It includes the following elements: It’s available to use in […] - [How to set up payment integration to charge for my course?](https://www.getresponse.com/help/how-to-set-up-payment-integration-to-charge-for-my-course.md) After creating your first course and selecting one of the paid pricing models, you will be able to set up payment integration to charge for it. With One-time payment model you can choose between Stripe and PayPal, with Subscription model you can use Stripe only. Setting up payment integration with Stripe If you choose Stripe, […] - [What are the available pricing models in Courses?](https://www.getresponse.com/help/what-are-the-available-pricing-models-in-courses.md) You can decide on the price model for accessing your course materials. There are three available pricing models for the courses materials you can select from: If you choose Stripe, buyers will see a variety of payment methods available in their country, such as Klarna, Blik, Przelewy24, and credit/debit cards. Selecting the pricing model - [Can people rate my courses?](https://www.getresponse.com/help/can-people-rate-my-courses.md) After completing the course, your students will have the opportunity to rate it and leave a review. This feedback can help you improve your course, and potential students may be more eager to join a course with positive reviews. The option to rate a course is available at the bottom of the completion page. Your […] - [How to create a completion page?](https://www.getresponse.com/help/how-to-create-a-completion-page.md) A well-crafted course completion page enhances the learning experience and fosters continued engagement. To create a completion page, go to Tools > Courses > Create course (or edit an existing one) and select Completion page from the menu: There you can add a title and content of the page. Optionally you can choose to Show […] - [What lesson formats are available in the course creator?](https://www.getresponse.com/help/what-lesson-formats-are-available-in-the-course-creator.md) You can use seven different lesson formats to create your course module. A module is a segment of a course that focuses on a specific topic or set of topics. They can include defined learning objectives, relevant content such as lectures and readings, and assessments to evaluate understanding. They serve as building blocks of a […] - [Where to check course statistics?](https://www.getresponse.com/help/where-to-check-course-statistics.md) By monitoring course statistics, you can gather valuable data to improve your courses, enhance learner engagement, and achieve better educational outcomes. Here is how to find course statistics: There you will see a breakdown of all statistics. What information can I find under Overview Overview is divided into 3 sections: - [How to create a certificate?](https://www.getresponse.com/help/how-to-create-a-certificate.md) A well-designed course certificate serves as a tangible recognition of achievement and can enhance the value of your educational offerings. To create a certificate for your course: - [How to enable email subscriptions for my course?](https://www.getresponse.com/help/how-to-enable-email-subscriptions-for-my-course.md) You can enable email subscriptions for your course, so when students enroll in it, they will be added to your contact list in GetResponse. To enable subscriptions: You can choose to add all enrolling students or only students who check an opt-in box at enrollment. If you choose the second option, you will be able […] - [How to build a course?](https://www.getresponse.com/help/how-to-build-a-course.md) With GetResponse, you can build your own course to share learning materials and resources, and diversify how you monetize your expertise. Courses will help you build your audience, establish yourself as an authority in your field, build credibility, and expand your personal or professional brand. Courses offered by GetResponse are structured as the following: How […] - [How to create and optimize my course page?](https://www.getresponse.com/help/how-to-create-and-optimize-my-course-page.md) A course page can be a great tool to help students understand your offer and visualize the benefits of joining your course. You can also optimize the SEO and copy the link to the page to share with your students. The course page editor can be found in course settings. Navigate to Tools > Courses. […] - [What are Courses?](https://www.getresponse.com/help/what-are-courses.md) Courses are our newest offer for knowledge creators. We have created the tools that extend our current ones for promoting and building your audience and allow you to share your knowledge and expertise in the form of: Courses can be provided for free, for one-time payment or as a subscription. You can learn more about […] - [How to create a Creator’s profile?](https://www.getresponse.com/help/how-to-create-a-creators-profile.md) Creator’s profile is used to present you as the author of a course or a premium newsletter. It will allow your students to learn more about you, your experience, and your credibility. To create it: How does the Creator’s profile look for students When your students access your creator’s profile page they will see your […] ## Drafts - [Can I use my draft or newsletter as an autoresponder?](https://www.getresponse.com/help/can-i-use-my-draft-or-newsletter-as-an-autoresponder.md) You don’t have to create a completely new email every time you want to add a new autoresponder message. Instead, you can use one of your existing messages, such as drafts or newsletters. To do that, follow the steps below. Note: Choosing another autoresponder message as a base for a new message doesn’t affect the […] - [Where can I find my message drafts?](https://www.getresponse.com/help/where-can-i-find-my-message-drafts.md) You can view and manage your message drafts under Email Marketing > Drafts. From there, you can: Click the Actions icon if you’d like to edit, preview, or delete your drafts. You can also send a test message to your email address. ## Ecommerce - [How to connect my online store to GetResponse?](https://www.getresponse.com/help/how-can-i-connect-my-online-store-to-getresponse.md) There are four main ways in which you can connect your online store to GetResponse: Once you connect them, you can start sending ecommerce data to your account. It can be used for sending personalized recommendations and automatic abandoned cart messages, building post-purchase workflows, or customer segmentation. They all help you promote your products and […] - [What kind of ecommerce data is sent to GetResponse?](https://www.getresponse.com/help/what-kind-of-ecommerce-data-is-sent-to-getresponse.md) The ecommerce tracking feature in our plugins for Magento, PrestaShop, and WordPress gathers information about your customers’ purchase behavior and sends it to GetResponse. To start sending the data, you first install the plugin and connect your online store to your account. Then, you enable ecommerce tracking in the plugin. There are three main types […] - [How to grow my business with GetResponse ecommerce features?](https://www.getresponse.com/help/how-can-i-grow-my-business-with-getresponse-ecommerce-features.md) Running an ecommerce business requires more than just offering products. To increase sales and build long-term customer relationships, you need tools that help you recover lost purchases, engage your audience, and make informed decisions based on data. GetResponse provides ecommerce features that support these goals through marketing automation, segmentation, and reporting. With tools such as […] - [How to enable subscriptions for my PrestaShop store visitors?](https://www.getresponse.com/help/how-do-i-enable-subscriptions-for-my-prestashop-store-visitors.md) You can add subscribers to a selected GetResponse list when they register to your online shop via the registration page, or via a webform that you create in GetResponse. Registration Form You can add your GetResponse forms to your PrestaShop store. You’re done! Your GetResponse form will now show up in your store. - [Can I track and collect ecommerce data from Prestashop?](https://www.getresponse.com/help/can-i-track-and-collect-ecommerce-data-from-prestashop.md) You can use the GetResponse Ecommerce feature to get information about your customers’ spending habits. Once you enable it, it starts passing to your GetResponse account such information as: orders, products purchased, items added to a cart, order value. You can use it to create workflows in Marketing automation, or segment your contact base in […] - [How to upload my product data to GetResponse?](https://www.getresponse.com/help/how-can-i-upload-my-product-data-to-getresponse.md) You can upload your complete product database to GetResponse by adding a product feed in Product feeds. A feed is a file that contains your complete inventory of products. You create it in a Google Merchant account. Then, you can upload all the data to GetResponse. Once the data is in your account, you can […] - [How to install GetResponse forms on WordPress?](https://www.getresponse.com/help/how-to-install-getresponse-forms-on-wordpress.md) If you created a pop-up or an embedded form in our editor, you can install it on your WordPress site. This article explains how to do it with a little help of our WordPress plugin. Note that the plugin is always used for importing contacts or products, and it can also be used to install […] - [In which currency will my revenue statistics be available?](https://www.getresponse.com/help/in-which-currency-will-my-revenue-statistics-be-available.md) We have introduced the concept of an Account’s Main Currency for GetResponse customers who manage orders from stores in multiple currencies. It simplifies the process of comparing your performance metrics. This currency is specified during account creation and is used to convert all incoming orders and display revenue-related reports in a unified currency. The following […] - [What are events and how to use them?](https://www.getresponse.com/help/what-are-events-and-how-to-use-them.md) What are events in GetResponse? Events are created to answer the needs to react to the vistor’s behavior on the website by: Which events can be created now? At present you can use two events: How to use events to trigger popups created in GetResponse? You can do that while creating popup based on product […] - [How to create promo codes?](https://www.getresponse.com/help/how-can-i-create-promo-codes.md) You can add a promo code to your message created in GetResponse – they do need to be created first. What types of promo codes can be created or added to GetResponse? There are two types of promo codes: How to create a master promo code? How to create a unique promo code? The imported […] - [How to create Shopify promo code in GetResponse?](https://www.getresponse.com/help/how-can-i-create-shopify-promo-code-in-getresponse.md) It’s possible to sync existing Shopify promo codes with GetResponse or create Shopify promo code in GetResponse. You can use the codes in the messages created in the new email editor. How to create Shopify promo code To create a promo code: Integrate Shopify with GetResponse Go to Promo codes tab in Ecommerce tools. Click […] - [How to integrate WordPress with GetResponse?](https://www.getresponse.com/help/how-to-integrate-wordpress-with-getresponse.md) You can easily connect your WordPress site and WooCommerce store with GetResponse to add contacts, products, and e-commerce data. You can manage it all in the GetResponse panel. Use the data imported from your shop to recover sales with abandoned carts, promote your products, increase sales, or even send product recommendations based on sales history. […] - [How to integrate WooCommerce with GetResponse?](https://www.getresponse.com/help/how-to-integrate-woocommerce-with-getresponse.md) You can easily connect your WordPress site and WooCommerce store with GetResponse to add contacts, products, and e-commerce data. You can manage it all in the GetResponse panel. Use the data imported from your shop to recover sales with abandoned carts, promote your products, increase sales, or even send product recommendations based on sales history. […] - [How to fully integrate my PrestaShop with GetResponse?](https://www.getresponse.com/help/how-can-i-fully-integrate-my-prestashop-with-getresponse.md) You can easily connect your PrestaShop store with GetResponse to add contacts, products and e-commerce data. You can manage it all in the GetResponse panel. Use the data imported from your shop to recover sales with abandoned carts, promote your products, increase sales, or even send product recommendations based on sales history. Integrating PrestaShop with GetResponse Creating […] - [How to integrate GetResponse with Shoper?](https://www.getresponse.com/help/how-to-integrate-getresponse-with-shoper.md) You can easily connect your Shoper store with GetResponse in order to add contacts, products, and ecommerce data. Use the data from your store to finish abandoned orders, promote your products, increase sales and even send product recommendations based on the purchase history. Plugin setup Connection and configuration Utilizing the Shoper Integration The Shoper integration […] - [How to integrate Magento 2 with GetResponse?](https://www.getresponse.com/help/how-to-integrate-magento-2-with-getresponse.md) You can easily connect your Magento store with GetResponse to add contacts, products, and e-commerce data. You can manage it all in the GetResponse panel. Use the data imported from your shop to recover sales with abandoned carts, promote your products, increase sales, or even send product recommendations based on sales history. How to integrate […] - [How to create Contact Form 7 using an integration with WordPress?](https://www.getresponse.com/help/how-to-create-contact-form-7-using-an-integration-with-wordpress.md) Our WordPress integration lets you add people signing up via Contact Form 7 to your GetResponse list when they check the opt-in box. Before you use it, make sure you’ve installed and activated the Contact Form 7 plugin first (otherwise, it won’t appear within Adding contacts). Contacts will be added to the list selected when configuring integration with WordPress. Here’s how to edit your contact […] - [How to integrate Shopify and GetResponse?](https://www.getresponse.com/help/how-can-i-integrate-shopify-and-getresponse.md) Integrate your Shopify account To connect to Shopify: What to import After installing the plugin, you will be redirected back to GetResponse to a page where you can configure the imports. Start by selecting the import type. You have three to choose from. Send full ecommerce data imports new customer emails and product listings. It […] - [How to sync PrestaShop promo prices with GetResponse for your email marketing?](https://www.getresponse.com/help/how-to-sync-prestashop-promo-prices-with-getresponse-for-your-email-marketing.md) Learn how to automatically showcase PrestaShop sale prices and original pricing within your GetResponse transactional emails and marketing campaigns to effectively increase customer engagement and store revenue. Where can I use promo prices You can display a discounted price in the following GetResponse components: How to set the promo price in PrestaShop To show a […] - [How to sync Magento promo prices with GetResponse for your email marketing?](https://www.getresponse.com/help/how-to-sync-magento-promo-prices-with-getresponse-for-your-email-marketing.md) Learn how to automatically showcase Magento sale prices and original pricing within your GetResponse transactional emails and marketing campaigns to effectively increase customer engagement and store revenue. Where can I use promo prices You can display a discounted price in the following GetResponse components: How to set the promo price in Magento To show a […] - [Understanding Ecommerce Reports in GetResponse](https://www.getresponse.com/help/understanding-ecommerce-reports-in-getresponse.md) GetResponse provides powerful ecommerce reporting tools to help you track the effectiveness of your marketing efforts. Whether you’re monitoring abandoned carts, conversion performance, or order revenue, you’ll find comprehensive insights across multiple report panels. Accessing reports To see ecommerce statistics: Ecommerce This section focuses on orders created within the selected date range and selected store. […] - [How to sync WooCommerce sale prices with GetResponse for your email marketing?](https://www.getresponse.com/help/how-to-sync-woocommerce-sale-prices-with-getresponse-for-your-email-marketing.md) Learn how to automatically display WooCommerce discounted prices alongside original pricing in your GetResponse transactional emails and marketing campaigns to help boost customer engagement and drive more store revenue. Where can I use promo prices You can display a discounted price in the following GetResponse components: How to set the promo price in WooCommerce If […] - [How to sync Shopify promo prices with GetResponse for your email marketing?](https://www.getresponse.com/help/how-to-sync-shopify-promo-prices-with-getresponse-for-your-email-marketing.md) Learn how to automatically display Shopify sale prices and original pricing in your GetResponse transactional emails and marketing campaigns to help increase customer engagement and store revenue. Where can I use promo prices You can display a discounted price in the following GetResponse components: How to set the promo price in Shopify If a product […] - [How to grow your ecommerce with GetResponse and Magento integration?](https://www.getresponse.com/help/how-to-grow-your-ecommerce-with-getresponse-and-magento-integration.md) Connecting GetResponse with your online store helps you fully leverage both customer behavior and sales data. No matter if your shop runs on WordPress, Shopify, PrestaShop, Magento, Shoper, IdoSell, or another ecommerce platform, GetResponse provides the tools you need to gain deeper insights into your audience and build marketing campaigns that deliver measurable results. With […] - [How to grow your ecommerce with GetResponse and WordPress integration?](https://www.getresponse.com/help/how-to-grow-your-ecommerce-with-getresponse-and-wordpress-integration.md) Integrating GetResponse with your online store allows you to unlock the full potential of your sales data and customer interactions. Whether you’re using WordPress, Shopify, PrestaShop, Magento, Shoper, IdoSell, or another platform, GetResponse gives you the tools to better understand your customers and create marketing campaigns that drive real results. From automated emails to personalized […] - [How to grow your ecommerce with GetResponse and PrestaShop integration?](https://www.getresponse.com/help/how-to-grow-your-ecommerce-with-getresponse-and-prestashop-integration.md) Connecting GetResponse with your ecommerce store helps you fully tap into your sales insights and customer behavior data. No matter whether your business runs on WordPress, Shopify, PrestaShop, Magento, Shoper, IdoSell, or any other ecommerce solution, GetResponse provides the tools you need to better understand your audience and build marketing campaigns that deliver measurable outcomes. […] - [How to grow your ecommerce with GetResponse and Shopify integration?](https://www.getresponse.com/help/how-to-grow-your-ecommerce-with-getresponse-and-shopify-integration.md) Integrating GetResponse with your online store helps you unlock the full value of both your sales data and customer interactions. By connecting your ecommerce platform with GetResponse, you gain access to insights that make it easier to understand how customers behave, what they buy, and how they engage with your brand. Whether you’re using WordPress, […] ## Email marketing - [How to create an A/B test?](https://www.getresponse.com/help/how-do-i-create-an-a-b-test.md) An A/B test is a way to split your message deliverability into testing groups that will help you decide which version performs better. We have a dedicated section just for A/B tests from which you can create, manage, and send them. We will present your variants and the winning message in an intuitive way. You […] - [Why do my emails sometimes end up in a spam folder?](https://www.getresponse.com/help/why-do-my-emails-sometimes-end-up-in-a-spam-folder.md) Deliverability depends on many factors, including message content. We cannot guarantee that your message will not be added to the recipient’s spam folder. Here are the most important steps you can take with the Email Marketing Tool to avoid having messages classified as spam. 1. Instruct your subscribers to add getresponse.com to the safe senders […] - [How to personalize my emails?](https://www.getresponse.com/help/how-can-i-personalize-my-emails.md) It’s a great idea to personalize every email you send to give your messages that human touch. With GetResponse Email Marketing Tool you can use the personalization features both in the subject line and in the body of the message. How to personalize messages In the new editor, you can use personalization by click on […] - [What are complaints?](https://www.getresponse.com/help/what-are-complaints.md) Complaints are messages that are marked and registered by the receiver as spam. How can I check the complaint rate? The complaint rate metric shows you the percentage of people who marked your email as spam. They’re automatically removed from all your lists. We keep their email addresses hidden due to our privacy policy. To check the […] - [Does the reputation of the from field influence deliverability to the inbox vs. spam folder?](https://www.getresponse.com/help/does-the-reputation-of-the-from-field-influence-deliverability-to-the-inbox-vs-spam-folder.md) Major email providers can filter messages to the spam folder based not only on the reputation of the sending IP or domain, but also on the from-field’s reputation. Algorithms on the email providers end will measure many factors. Once it is determined that there is a correlation between lower engagement rates, higher complaints, bounces, spamtrap […] - [Why shouldn’t I re-add bounced emails to my list?](https://www.getresponse.com/help/why-shouldn-t-i-re-add-bounced-emails-to-my-list.md) Bounced e-mail is an email returned to the sender because it cannot be delivered for some reason. There are two kinds of bounced e-mails: hard bounces and soft bounces. Click here to learn more about them. Our system removes the hard bounced addresses immediately, the soft bounced ones are removed after a few unsuccessful delivery […] - [Why do ISPs recognize messages as spam differently?](https://www.getresponse.com/help/why-do-isps-recognize-messages-as-spam-differently.md) The exact algorithms are the ISPs’ and mailbox providers’ “secret sauce” which is not publicly available. However, we know what that spam filters are checking: Moreover, ISPs may check individual preferences of the recipient and filter message that is properly delivered to the majority of the list, because– The specific recipient used to mark similar […] - [Why can some emails display as “on behalf of” or “via”?](https://www.getresponse.com/help/why-can-some-emails-display-as-on-behalf-of-or-via.md) Regardless of your ‘From’ address settings which you choose for each message with Email Marketing Tool, it may happen that some of your subscribers see: From: [xyz@getresponse-mail.com] on behalf of [your_from_email] -OR- From: John Smith [your_from_email] via getresponse.com The situation described above may occur for only some of your subscribers using certain email clients and […] - [What are bounces?](https://www.getresponse.com/help/what-are-bounces.md) A bounce is an email that is returned to the sender because it cannot be delivered for some reason. Bounces fall into two categories: hard bounces and soft bounces. What are the most common reasons for bounces? When an email is returned to the sender, the email server typically provides the reason for the bounce: […] - [What are the best email practices that influence delivery?](https://www.getresponse.com/help/what-are-the-best-email-practices-that-influence-delivery.md) The best email marketing practices can be summarized into 4 points: You can also use Spam score checker available in the message editor to review the content of your message to find out whether anything may cause it to be classified as spam. - [How good is your email deliverability?](https://www.getresponse.com/help/how-good-is-your-email-deliverability.md) At GetResponse we are frequently asked about the quality of our deliverability rate. Because deliverability depends on many factors, including the content of your messages, the deliverability rate could vary for each mailing with Email Marketing Tool. For all our customers collectively, however, we are proud to say our overall deliverability rate currently stands at […] - [How to find my message headers?](https://www.getresponse.com/help/how-to-find-my-message-headers.md) Message headers are a way for our Deliverability team to understand what happened with a message after it’s been delivered. It’s usually most helpful when investigating issues with messages ending up in Spam for example. We always need original headers from the inbox where the message was delivered, not from a forwarded message. When extracting […] - [Why do messages sent to my own domain bounce?](https://www.getresponse.com/help/why-do-messages-sent-to-my-own-domain-bounce.md) Your message is likely to bounce when the from field is in the same domain as the recipients’ email address. It happens because in GetResponse we set the sender of your message to be your from field. At the same time, we redirect the message through our mailing servers. Some Internet Service Providers protect their […] - [I have the same contact on more than one list. Will they get my message several times?](https://www.getresponse.com/help/i-have-the-same-contact-on-more-than-one-list-will-they-get-my-message-several-times.md) Whether or not your contact will get the message more than once depends on what type of message you’re sending. Newsletters GetResponse has a system in place to ensure that your contacts will only receive one copy of a Newsletter, even if they subscribed to multiple lists. Automation When using an Automation Workflow, it’s possible […] - [How to create RSS-to-email?](https://www.getresponse.com/help/how-do-i-create-rss-to-email.md) With RSS-to-email Email Marketing Tool you can reach your blog’s audience and announce your articles via email and social media the way you want. To create this kind of a message, start from the Dashboard and select Tools > Email Marketing > RSS-to-email. On the RSS-to-email page, click Create RSS-to-email. Then, set up the message: […] - [How to find my templates and work with them?](https://www.getresponse.com/help/how-to-find-my-templates-and-work-with-them.md) With the new editor, we give you a new way to manage your templates under Tools > Email marketing > My templates. Editing templates is now easier, as you don’t have to create a new message in order to access them. You can quickly make changes only to the template and reuse it later. It […] - [Can I save an A/B test?](https://www.getresponse.com/help/can-i-save-an-a-b-test.md) Yes, you can save your A/B test as a draft in Tools > Email marketing > A/B tests.When you click on Create A/B test you will be taken to an A/B test creation page. After setting up the message, you can save it as a draft for later. - [What types of A/B tests can I choose from?](https://www.getresponse.com/help/what-types-of-a-b-tests-can-i-choose-from.md) In the A/B test you can test subject lines and message content. Learn more about how to create an A/B test. - [Can I test different parts of the message in one A/B test?](https://www.getresponse.com/help/can-i-test-different-parts-of-the-message-in-one-a-b-test.md) Yes, in the editor you can test subject lines and message content. Learn more about how to create an A/B test. - [Can I schedule my A/B tests?](https://www.getresponse.com/help/can-i-schedule-my-a-b-tests.md) Yes, you can schedule the start times for your A/B testing when creating your A/B test message. - [How is the best performing message being sent?](https://www.getresponse.com/help/how-is-the-best-performing-message-being-sent.md) When setting up an A/B test you can decide how the best performing message will be delivered after the test has ended. The message can be sent out automatically by GetResponse to the rest of your recipients or you can send the winning message out yourself. Once an A/B test ended you can click on […] - [How many recipients should I include in my testing group?](https://www.getresponse.com/help/how-many-recipients-should-i-include-in-my-testing-group.md) There are no limitations when it comes to the right size of a testing group. Of course, you should have enough people to send the message to and make the test work, e.g. having 4 contacts to test 5 messages wouldn’t be possible. To achieve statistically relevant information we recommend to have a group of […] - [Where can I find the A/B testing feature?](https://www.getresponse.com/help/where-can-i-find-the-a-b-testing-feature.md) The A/B testing is a separate feature which can be found under Tools > Email marketing > A/B tests.There you can create a special message with the A/B testing feature where you can configure your test. - [What is an A/B test?](https://www.getresponse.com/help/what-is-an-a-b-test.md) A/B test is a type of broadcast in which a list is split into 2 parts. The first part defined as a testing group will be further divided into equal segments each receiving different creative content. The other list – the remaining part of addressees receive the best-performing version of the test. This technique lets […] - [How to use Site visitor behaviour in a message?](https://www.getresponse.com/help/how-to-use-site-visitor-behavior-in-a-message.md) In GetResponse messages you can enable Site visitor behaviour to follow where your contacts go after they click a link in your message. While using the Site visitor behaviour feature, we add information about contacts and the message to the link using GET method parameters. This allows our Javascript script installed on your pages to […] - [What does it mean that my message has a syntax error?](https://www.getresponse.com/help/what-does-it-mean-that-my-message-has-a-syntax-error.md) If you receive a syntax error when attempting to send your message, this likely means that your message content – either the subject, body HTML, or the Plain Text version – contains incorrect personalization fields or URL addresses. Are your personalization fields correct? Look over your message, including the subject line, to look for any […] - [How to add attachments to my messages?](https://www.getresponse.com/help/how-do-i-add-attachments-to-my-messages.md) With GetResponse, you can easily add files to your messages. Whether you prefer attaching files the traditional way or uploading and linking to them for easier sharing, this guide will explain both methods to help you share files quickly and efficiently. How to attach files to your message To attach a file to your message: How to share […] - [How to add social media icons to my messages?](https://www.getresponse.com/help/how-to-add-social-media-icons-to-my-messages.md) You can boost engagement and make it easy for your audience to connect with you by adding social icons to your newsletters — like Facebook, Instagram, X (Twitter), LinkedIn, Pinterest, or WhatsApp. This lets readers instantly visit your profiles or send you a direct message, helping you build stronger connections and increase your reach. - [How can a contact unsubscribe from my list?](https://www.getresponse.com/help/how-can-a-contact-unsubscribe-from-my-list.md) Every message sent via GetResponse contains an unsubscribe link at the bottom. Below you can find an example of the GetResponse disclaimer: The recipient clicks the link and sees an unsubscribe page with a list of all lists they are subscribed to. Then they can pick one or more lists they wish to unsubscribe from, […] - [How to add a video to my message?](https://www.getresponse.com/help/how-can-i-add-a-video-to-my-message.md) In order to add a video to your message, drag and drop the video block to your canvas. Then, click on the block, paste your Vimeo or YouTube link, and click Go. Please note that only regular YouTube video links are supported by our editor. Links like YouTube shorts will not work. Next, you will […] - [Can I check how the message looks in an inbox before I send it?](https://www.getresponse.com/help/can-i-check-how-the-message-looks-in-an-inbox-before-i-send-it.md) There are several ways to check the presentation of your email. While in the message editor, you can access the Test and Preview link to explore different options: Test message Test message allows you to send this exact message to one of your own inboxes. The selection will consist of confirmed sender addresses added to […] - [What is predefined text?](https://www.getresponse.com/help/what-is-predefined-text.md) Predefined text contains content that you can add to any email message — text such as a slogan or other standard message. For example, this can be company core values or contact info. This is not only a great personalization tool but also a time saver. Instead of manually adding the same information to every […] - [Can I remove or edit the unsubscribe and update links at the bottom of my messages?](https://www.getresponse.com/help/can-i-remove-or-edit-the-unsubscribe-and-update-links-at-the-bottom-of-my-messages.md) Every message sent from a GetResponse account contains an unsubscribe and update details links which cannot be removed. You can edit their color, font, styling, alignment, links and background color. Please note that the links and text still have to be visible in order to send the message. When the subscriber clicks the unsubscribe link, […] - [Can I embed an image or button within a text block?](https://www.getresponse.com/help/can-i-embed-an-image-or-button-within-a-text-block.md) As you create your message, you may at some point want to include images and buttons within a text-block. In the editor, you can achieve this by placing the image or the button next to your text or between two text blocks. To add it next to the text, please change your section to a […] - [How to use webfonts in the message?](https://www.getresponse.com/help/how-to-use-webfonts-in-the-message.md) We’ve included webfonts in the message creators to give you an edge when creating messages. They allow your messages to stand out and make more remarkable impressions on your readers. Choosing just the right font for your message is now easier and gives you more options than ever. Now you can add each font from […] - [How to add a background image to a message?](https://www.getresponse.com/help/how-to-add-a-background-image-to-a-message.md) To make your message stand out, you can add a background image to your message or section. Background images can be used to create a repeatable pattern or show an image behind your message content. Please note that not all of the email clients support background images. At the moment, background images are supported by […] - [How to create an email that always looks good?](https://www.getresponse.com/help/how-to-create-an-email-that-always-looks-good.md) When sending a message, it’s important to stick to a couple of rules that will help you make a lasting effect on your readers. This article will list the most useful practices when working with our new editor. General Structure Text Images and video Tutorial video - [How wide should my message be?](https://www.getresponse.com/help/how-wide-should-my-message-be.md) By default, all our templates have a width of 600px. We recommend staying with that width, as this is the most common message width that is also displayed best on a variety of email clients. Creating messages wider than that can introduce unwanted scrollbars for some email clients. If you’re sure you need a different […] - [What are the footer requirements?](https://www.getresponse.com/help/what-are-the-footer-requirements.md) Every message sent through GetResponse automatically includes a footer. A footer is the last content part of the message that includes crucial information for your readers, such as the sender details. The footer can be styled but cannot be removed. Some parts of the footer also cannot be deleted. These parts are: The unsubscribe link […] - [What are sections in the message editor?](https://www.getresponse.com/help/what-are-sections-in-the-message-editor.md) Sections are a useful tool that allows you to create and manage your message layout. They are an empty area that you can fill with different types of message blocks such as images, buttons, text and more. Each message includes the following parts: Sections will make it easier for you to create beautifully designed newsletters […] - [How to send product recommendations to customers?](https://www.getresponse.com/help/how-do-i-send-product-recommendations-to-customers.md) The Recommendations block in the newsletter editor lets you create messages that will send personalized product recommendations to your customers. You can use it to promote your products, encourage repeat sales, and help your customers discover the products in your catalogue. Note: This feature is only available in Marketer andCreator accounts. In MAX accounts you […] - [How to use My blocks in the new message editor?](https://www.getresponse.com/help/how-do-i-use-my-blocks-in-new-message-editor.md) My blocks is a feature that allows you to save whole sections or blocks from your editor to the library of reusable snippets. This helps you create a consistent experience for your readers with each newsletter you send. They also make it easy to stick to your brand colors and guidelines as you don’t have […] - [How to use Custom code in a message?](https://www.getresponse.com/help/how-to-use-custom-code-in-a-message.md) The Custom HTML block allows you insert your HTML and CSS into your message. This gives you more control over the elements you wish to include. With custom code you can, for example, add buttons, tables, or timers into your newsletter to achieve the look you want. Please note that the Custom HTML block is […] - [How to use Basic blocks to create a message?](https://www.getresponse.com/help/how-to-use-basic-blocks-to-create-a-message.md) Basic blocks are the most important part of every message creation process. They hold your entire message content and allow you to build your message the way you want it to look. With Basic blocks you can add images, text, buttons, video and more. Use Basic blocks to create engaging messages in no time. Setting […] - [What is global view and how to use it?](https://www.getresponse.com/help/what-is-global-view-and-how-do-i-use-it.md) Global view allows you to check the activity of your subscribers in real time. It tracks email opens, clicks, and social media activity (Facebook and X sharing). All this data is placed on the interactive map of the world. For example, as soon as a contact opens the message, you will see a pin falling […] - [What is Perfect Timing and how does it work?](https://www.getresponse.com/help/what-is-perfect-timing-and-how-does-it-work.md) With Perfect Timing, we know the “optimal hour of the day” when your subscriber is most likely to open and click your emails. We will wait from 0 to 23 hours before delivering your email to each subscriber individually to make sure that the delivery occurs exactly during that “perfect timing” slot for every person […] - [How to post X (Twitter) and Facebook updates when I send a newsletter?](https://www.getresponse.com/help/how-can-i-post-twitter-and-facebook-updates-when-i-send-a-newsletter.md) To be able to post your newsletter to Twitter feed and Facebook timelines, you need to integrate your GetResponse account and, respectively, X (Twitter) and Facebook accounts. Then, you can enable the updates within Sharing settings of your newsletter. Note: You can integrate the accounts on the Integrations page. Or, you can do that directly within […] - [How to exclude contacts from receiving my newsletter?](https://www.getresponse.com/help/how-do-i-exclude-contacts-from-receiving-my-newsletter.md) You choose to whom send the newsletter in the Recipients section of the newsletter creation page. When excluding recipients, you’ll be able to: Before you start Select recipients from your lists, segments, or select specific recipients from a list. Once you do this, you can start refining your list. If you need help with this, […] - [How to choose newsletter recipients?](https://www.getresponse.com/help/how-do-i-choose-newsletter-recipients.md) You choose contacts you’d like to send a newsletter to within the Recipients step of your newsletter editor. You can refine your recipient list by including or excluding contacts, or group of contacts you’ve created in your account. To include recipients you’ll be able to: How do I send a newsletter to specific lists or […] - [What is a “linked list”?](https://www.getresponse.com/help/what-is-a-linked-list.md) A linked list is a contact list that you assign your newsletter to. You do this within the Settings step of creating a newsletter. It helps you to sort newsletters so you know where to find them when looking up their stats. Here are the main areas where the linked list will come in handy: […] - [Can my newsletters be viewed online?](https://www.getresponse.com/help/can-my-newsletters-be-viewed-online.md) GetResponse lets you view and share your messages online. Use the newsletter directory to display a collection of all your newsletters. You can organize your newsletters into an online catalog, product showcase, or resource center for prospects. Your newsletter directory is accessible from list settings. Begin from the Dashboard, and then select Contacts from the […] - [What is the difference between a plain text message and an HTML message?](https://www.getresponse.com/help/what-is-the-difference-between-a-plain-text-message-and-an-html-message.md) HTML gives you the option to add color, change the font, add images and videos, and include hyperlinks in your message. Message editor gives you the option to use one of our many pre-formatted HTML templates, each of which can be customized, or create an HTML message starting from scratch. Plain-text messages are more to […] - [How to create messages with right-to-left text orientation?](https://www.getresponse.com/help/how-can-i-create-messages-with-right-to-left-text-orientation.md) New message editor The text in any message created in the new editor will adjust automatically if the language set up for the list connected with the message uses right-to-left orientation. Note: The language in newsletters is taken from the linked list, which you can change right under the name of your message on the […] - [Can I code HTML newsletters?](https://www.getresponse.com/help/can-i-code-html-newsletters.md) Subscribers open your emails on various combinations of devices (e.g. laptops, smartphones), browsers (e.g. Safari, Firefox) and email clients (e.g. Gmail, Apple mail, Thunderbird). Each uses different rules for displaying messages, so your emails may look different on each platform. To avoid faulty rendering and unintended design changes, your HTML needs to be perfect. Email […] - [Can I create mobile-responsive newsletters?](https://www.getresponse.com/help/can-i-create-mobile-responsive-newsletters.md) If you’re using our predesigned templates or creating your message from scratch in the Message editor, we’ll automatically convert them to a mobile-optimized message. You can preview the mobile version of the message you’re creating by preview under Test and preview in the email editor. Then you can view the mobile version side by side […] - [Where can I see how my messages are doing?](https://www.getresponse.com/help/where-can-i-see-how-my-messages-are-doing.md) Monitoring results of your newsletters is one of the most important parts of email marketing. Checking open and click rates can help understand how your messages are doing and how engaged your contacts are. The two most important statistics are open rate and click rate. Where can I check my statistics? There are two ways […] - [Where can I view my delivered messages?](https://www.getresponse.com/help/where-can-i-view-my-delivered-messages.md) You can find your delivered newsletters on the Newsletters page. Here’s how you can get there: Go to Email marketing. When you open the page the first time, you’ll be able to see all messages in all statuses–sent, sending, and scheduled. You can narrow down the newsletters displayed by status and list. Use the Status and […] - [How to create and send a newsletter?](https://www.getresponse.com/help/how-to-create-and-send-a-newsletter.md) Newsletters are the bread and butter of marketing campaigns. They are the easiest way to stay in touch with your customers—e.g. welcome new customers, inform them about upcoming promotions, or send your existing customers an invitation to join a loyalty plan or send them a special offer code.In GetResponse, you can choose between a drag-and-drop Email Editor or HTML […] - [How to add a countdown timer to a message?](https://www.getresponse.com/help/how-to-add-a-countdown-timer-to-a-message.md) A countdown timer adds a sense of urgency and excitement to your message. It encourages readers to act now rather than later, increases engagement, and makes time-sensitive offers clearer and more compelling. By showing that time is limited, a countdown helps turn attention into action. Here’s an example of what a countdown timer in GetResponse […] - [How to use the Custom CSS option in the email editor?](https://www.getresponse.com/help/how-to-use-the-custom-css-option-in-the-email-editor.md) The Custom CSS option in the GetResponse Email Creator lets you add your own CSS code to personalize the look and feel of your messages beyond the standard design tools. It gives you more flexibility to fine-tune styles, spacing, and visual effects that reflect your brand’s identity. The Custom CSS option is available in the […] - [How to dynamically show parts of the message based on tags or custom fields?](https://www.getresponse.com/help/how-to-dynamically-show-parts-of-the-message-based-on-tags-or-custom-fields.md) Dynamic content allows you to show elements of your message to recipients who meet certain criteria. For example, you can display personalized offers, greetings, or product recommendations depending on people’s tags and customs fields. Creating dynamic conditions To dynamically show parts of your message: Managing dynamic content conditions If you want to edit or delete […] - [What is Revenue attribution and how does it work?](https://www.getresponse.com/help/what-is-revenue-attribution-and-how-does-it-work.md) With Revenue Statistics you can: Revenue is counted during the Attribution window. The Attribution window is the time frame in which we wait for the order. The window opens when the recipient clicks on any link in the email and closes after a specified period of time. Each recipient’s order that is registered while the […] - [What is a Custom protocol link?](https://www.getresponse.com/help/what-is-a-custom-protocol-link.md) Custom Protocol is the option to trigger applications or custom URL schemes and locations that do not have an http or https address. You can use the Custom Protocol link type whenever you want to hyperlink something that is not a regular website.  You can use Custom protocol links in several tools within GetResponse, including […] - [How to safelist email addresses to ensure smooth email delivery?](https://www.getresponse.com/help/how-to-safelist-email-addresses-to-ensure-smooth-email-delivery.md) Email safelisting is an essential practice with Email Marketing Tool to ensure the delivery of important emails directly to your inbox, bypassing spam filters. In this guide, we will provide step-by-step instructions for safelisting email addresses on some of the most popular email clients and devices. We will also recommend safelisting GetResponse addresses, including our […] - [What is AI Assistant and how to use it?](https://www.getresponse.com/help/what-is-ai-assistant-and-how-to-use-it.md) AI Assistant is a feature that helps you write and adjust the text in your Newsletters, Autoresponders, and Automation messages created in our new editor. While using our drag-and-drop message editor you can find AI Assistant here by clicking on the text block: Using AI Assistant to generate text When you use AI Assistant on […] - [How do I write a prompt for AI Assistant? ](https://www.getresponse.com/help/how-to-write-a-prompt-for-ai-assistant.md) When writing prompts for AI Assistant, there are some general rules to keep in mind. They are not foolproof, and AI may still make errors. However, they provide a starting point for writing effective prompts:  Language AI is still in its early stages of development. To help it better understand your expectations:  Instructions  Start with clear […] - [How is Perfect Timing different from Time Travel?](https://www.getresponse.com/help/how-is-perfect-timing-different-from-time-travel.md) Time Travel delivers your email at a specific local time, regardless where your subscriber is located geographically, so it is great to deliver your 9am mailing at precisely 9am for each subscriber, no matter if they’re in New York, Los Angeles or Shanghai. You can enable it in your newsletters, autoresponders and automation workflow. Perfect Timing goes […] - [What is Time Travel and how does it work?](https://www.getresponse.com/help/what-is-time-travel-and-how-does-it-work.md) Time Travel delivers your email at a specific local time, regardless of where your subscriber is located geographically. If you want your email to be delivered precisely at 9am to each subscriber, you can achieve it with Time Travel, no matter if they’re in New York, Los Angeles or Shanghai. Example: Your account time zone […] - [What is Dark mode and how to use it?](https://www.getresponse.com/help/what-is-dark-mode-and-how-to-use-it.md) Dark mode is a color scheme option for user interfaces, applications, and operating systems that uses a darker color palette, usually with black or gray backgrounds and light text. This mode has gained popularity as it can reduce eye strain, save battery life, and provide a visually appealing experience for users. Many email clients and […] - [How to create a newsletter using AI Email Generator?](https://www.getresponse.com/help/how-to-create-a-newsletter-using-ai-email-generator.md) The GetResponse AI Email Generator is an easy way to create engaging and attention-grabbing newsletters. Our AI Email Marketing Tool can prepare the whole message for you based on your answers to a few short questions. If you are stuck for ideas or not sure how to put your thoughts into an interesting and easy […] - [What is AI subject line generator and how to use it?](https://www.getresponse.com/help/what-is-ai-subject-line-generator-and-how-can-i-use-it.md) The GetResponse AI subject line generator is an easy way to create engaging and attention-grabbing subject lines. If you are stuck for ideas for new subject lines that will attract the attention of your subscribers and entice them to open your messages, this is the perfect solution for you. How to generate an AI subject […] - [How to upload my own HTML message template?](https://www.getresponse.com/help/how-can-i-upload-my-own-html-message-template.md) It’s possible to use your own HTML template for your messages. You can use one of the two import methods for adding your template –paste from code or from ZIP file. All your saved templates can be located within the My templates tab. - [How many messages can I send using my Free account?](https://www.getresponse.com/help/how-many-messages-can-i-send-using-my-free-account.md) In your Free GetResponse account, there is a limit of messages that you can send. You can send up to 2500 messages per month. This applies to the 14-day free accounts with premium features, as well as the free for life accounts, which didn’t upgrade after the initial free premium period. The limit is calculated for […] - [Where can I see how my A/B tests are doing?](https://www.getresponse.com/help/where-can-i-see-how-my-a-b-tests-are-doing.md) You can see detailed results of your A/B tests because checking open and click rates can help you understand how your messages are doing and how engaged your contacts are. The two most important statistics are open rate and click rate. Where can I check my statistics? There are two ways to access your message […] - [How to resend a message to non-openers?](https://www.getresponse.com/help/how-to-resend-a-message-to-non-openers.md) There are two ways of resending a message to subscribers who did not open the previous one. Resending a message from the Reports page Resending a message to a segment Related articles How do I find people who haven’t opened my messages? - [How to add a promo code to my emails?](https://www.getresponse.com/help/how-can-i-add-a-promo-code-to-my-emails.md) It is possible to add a promo code to the message created in the new email editor. To do that you need to create them first with Email Marketing Tool. Here you can learn how to do that. How to add a promo code to the message? To add a promo code to the message: […] - [What is Apple Mail Privacy Protection, and how does it affect our deliverability?](https://www.getresponse.com/help/what-is-apple-mail-privacy-protection-and-how-does-it-affect-our-deliverability.md) What is Mail Privacy Protection? In the second half of 2021 Apple released iOS 15, iPadOS 15, macOS Monterey, and watchOS 8, which include new privacy protections. Mail Privacy Protection (MPP) has been introduced to the Apple Mail app as an optional feature, which users can enable when configuring their Email app. When enabled, it […] - [How to use keyboard shortcuts in the new editor?](https://www.getresponse.com/help/keyboard-shortcuts-in-the-new-editor.md) The new message editor allows you to use keyboard shortcuts to work faster on your message campaigns. Windows keyboard shortcuts: Ctrl + S (save draft – saves the current content of the whole message) Ctrl + D (duplicate element – duplicates selected element in editor) Ctrl + K (insert link – opens insert link modal […] - [How to change the postal address in the message footer?](https://www.getresponse.com/help/how-to-change-the-postal-address-in-the-message-footer.md) Footer is added automatically to each message sent through GetResponse. The full postal address shown in the footer depends on the address provided in your linked list settings. To change the postal address displayed in footer: You can also disable the postal address in footer by clicking on the switch to its left side. You can […] - [How to avoid sending low quality content messages?](https://www.getresponse.com/help/how-to-avoid-sending-low-quality-content-messages.md) To send high performing messages you need to avoid sending low-quality content. It’s important to send content your subscribers expect to receive. If they subscribe to receive tips on photography, send them only such content. There are also some general quality guidelines you should follow to achieve message high performance. Quality guidelines: Avoid adding FWD, […] - [What is click-to-open rate (CTOR)?](https://www.getresponse.com/help/what-is-click-to-open-rate-ctor.md) CTOR stands for click-to-open-rate. It shows you how many people clicked the links in your email out of the group that opened them. We calculate CTOR by taking the number of unique clicks, dividing them by the number of unique opens, and then multiplying by 100 to show the result as percentage. This is why, […] - [Why didn’t my contacts get my newsletter?](https://www.getresponse.com/help/why-didn-t-my-contacts-get-my-newsletter.md) There are a few possible reasons why a newsletter message didn’t send. Check the steps below to see why this might have happened. Outstanding charges on your account You can check that under Profile >> Billing. Identity verification Another reason why message sending can be blocked is if our Compliance Team are conducting an identity […] - [How to promote your products in the messages?](https://www.getresponse.com/help/how-to-promote-your-products-in-the-messages.md) The Product box element allows you to beautifully display your ecommerce products to your potential customers. It’s easy to add products to your messages from the stores you’ve previously added to GetResponse or imported. It supports the following products: It includes the following elements: It’s available to use in the following types of messages: Once […] - [How to make messages look good in Outlook?](https://www.getresponse.com/help/how-to-make-messages-look-good-in-outlook.md) Some versions of Microsoft Outlook may have different approach of displaying email messages. This article describes the most common discrepancies. Lines are added automatically to the message The lines inherit the color of the background in an email’s body, so you may start by adjusting the color of the background. Also, putting everything in one […] - [What is new in the new message editor?](https://www.getresponse.com/help/what-is-new-in-the-new-message-editor.md) With the new message editor, you can create messages that will display beautifully on various email clients and devices. It’s a drag and drop editor that allows you to add content and apply colors and styles. It gives you customization options as well as advanced settings to make sure your message looks exactly how you […] - [How to add email annotations for Gmail Promotions tab?](https://www.getresponse.com/help/how-to-add-email-annotations-for-gmail-promotions-tab.md) The Google Promotions Tab is a dedicated section in Gmail where promotional emails are automatically filtered and displayed. Instead of competing with personal or work-related messages in the Primary tab, your campaigns can stand out with rich visual features such as offer badges, logos, or discount codes. For marketers, this means your message is presented […] ## Emails and domains - [What is DMARC and how to configure it?](https://www.getresponse.com/help/what-is-dmarc-and-how-to-configure-it.md) What is DMARC DMARC stands for Domain-based Message Authentication, Reporting & Conformance. It’s an email authentication, policy, and reporting protocol. It builds on the widely used SPF and DKIM protocols to improve and monitor the protection of a domain from fraudulent email, adding links to the FROM domains, published policies for recipient handling of authentication […] - [Why shouldn’t I use Yahoo!, AOL, Mail.ru email as my “From” address?](https://www.getresponse.com/help/why-shouldn-t-i-use-yahoo-aol-mail-ru-email-as-my-from-address.md) Some email service providers adjust the Domain Name System (DNS) to control how you use the “From” field in email. They want to ensure that people use only trusted servers to send messages. And they want recipients to be confident that, when they receive an email, it was sent from the company that owns the […] - [What is DKIM and how to configure it?](https://www.getresponse.com/help/what-is-dkim-and-how-to-configure-it.md) Custom DKIM is not required to be able to send messages through GetResponse. You will still be able to send messages using a from field address on your domain, which will be sent with a GetResponse DKIM key and your sender email address will be displayed as “example@example.com via GetResponse-mail.com” in some email clients. Configuring […] - [How to add a new “From” address and name for my messages?](https://www.getresponse.com/help/how-can-i-add-a-new-from-address-and-name-for-my-messages.md) Adding a new from email address You can add email addresses in the Emails and domain section under Profile. If you’d like a specific address to automatically appear in your message from field, select it as the default address. To add a new from email address: You can delete or send another confirmation email for […] - [How to merge SPF records?](https://www.getresponse.com/help/how-to-merge-spf-records.md) If you’re using GetResponse alongside other email services (such as a corporate email provider), you might need to add more than one authorized sender to your domain’s SPF record. However, your domain can have only one SPF record in its DNS zone.If more than one SPF TXT record exists, SPF validation will fail and messages […] - [How to manage domains for my landing pages or websites?](https://www.getresponse.com/help/how-to-manage-domains-for-my-landing-pages-or-websites.md) There are three reasons why you might want to add your own domain to GetResponse: Adding domains to GetResponse Here’s how to add a domain: The next step depends on what you want to do next, here you have detailed instructions: Managing domains Here’s how to manage a domain in GetResponse: Only domains with Active status […] - [How to automatically authenticate your domain in GetResponse?](https://www.getresponse.com/help/how-to-automatically-authenticate-your-domain-in-getresponse.md) After adding your email address as a from email to GetResponse you need to authenticate it by adding a DKIM key and DMARC record. It can be done manually on your domain provider’s end but GetResponse can also authenticate the domain for you automatically. If you choose automatic setup on our side, GetResponse will: Authentication process List […] - [What happens when I redirect my nameservers to GetResponse?](https://www.getresponse.com/help/what-happens-when-i-redirect-my-nameservers-to-getresponse.md) If you want your domain to appear in the URL of the website or the landing page created in GetResponse, you have to change the nameservers. Before conducting this action, you should be aware of the following: If you are using your domain also to send emails, all existing records created will stop working after […] - [How to add DKIM and DMARC records in Bluehost?](https://www.getresponse.com/help/how-to-add-dkim-and-dmarc-records-in-bluehost.md) Getting DKIM key Adding DKIM record in Bluehost These steps will allow you to add the necessary DKIM record for your domain within Bluehost. Adding DMARC record in Bluehost After adding DKIM you can add DMARC straight away. If you are doing this at another time, repeat steps 1-4 from the previous paragraph. - [How to add DKIM and DMARC records in Namecheap?](https://www.getresponse.com/help/how-to-add-dkim-and-dmarc-records-in-namecheap.md) Getting DKIM key Adding DKIM record in Namecheap These steps will allow you to add the necessary DKIM record for your domain within Namecheap. Adding DMARC record in Namecheap After adding DKIM you can add DMARC straight away. If you are doing this at another time, repeat steps 1-4 from the previous paragraph. - [How to add DKIM and DMARC records in GoDaddy?](https://www.getresponse.com/help/how-to-add-dkim-and-dmarc-records-in-godaddy.md) If you would like to learn more about those records, check our DKIM and DMARC articles. Getting DKIM key Adding DKIM record in GoDaddy These steps will enable you to add the necessary DKIM record for your domain within GoDaddy’s DNS settings. Adding DMARC record in GoDaddy After adding DKIM you can add DMARC straight […] - [What are the limitations when using free domain as From email?](https://www.getresponse.com/help/what-are-the-limitations-when-using-free-domain-as-from-email.md) Due to the new requirements from Gmail and Yahoo there is no possibility to deliver messages using From emails registered in public domains such as Yahoo and Gmail. Public domain email addresses cannot be added and used as a from email address. If you already have such a domain added as a from email address: […] - [What is SPF and how to configure it?](https://www.getresponse.com/help/what-is-spf-and-how-to-configure-it.md) SPF (Sender Policy Framework) indicates IP addresses authorized to send emails from the specific domain. While we do recommend creating an SPF record, please note that doing so is not required to send messages from GetResponse. Creating SPF record assigns it to the domain used as from email address. The sending domain is GetResponse and […] - [Why Gmail, Yahoo, or any free domain cannot be used for sending with GetResponse?](https://www.getresponse.com/help/why-gmail-yahoo-or-any-free-domain-cannot-be-used-for-sending-with-getresponse.md) Changes in Gmail and Yahoo mean that the emails sent using your Gmail, Yahoo or any similar email address (yourname@gmail.com) can only be sent via their respective servers (Gmail, Yahoo etc) and not via servers of any other bulk email service providers like GetResponse. Changes by Gmail and Yahoo Gmail and Yahoo introduced new guidelines […] - [How to register a free custom domain?](https://www.getresponse.com/help/how-to-register-a-free-custom-domain.md) If you have a paid plan with a yearly billing cycle, you can register one custom domain free of charge for one year. A custom domain is one of the factors that may contribute greatly to your success. Creating a website or promoting your business using your own domain ensures your audience that you are […] - [What does my From domain status mean?](https://www.getresponse.com/help/what-does-my-sending-domain-status-mean.md) Your email deliverability can be affected by the domain you’re using. We tell you which email address can cause delivery issues, based on whether a given domain has or hasn’t adopted a DMARC policy. Domain statuses There are several authentication statuses that you can see for your From domain under Profile > Emails and domains […] - [How to create business email at my custom domain?](https://www.getresponse.com/help/how-do-i-create-business-email-at-my-custom-domain.md) If you have a custom domain or a domain purchased with GetResponse Email Marketing Tool, you can create an email alias in the Email addresses section under Profile > Emails and domains. You can create an email alias for custom domains added by you, as well as the ones purchased in GetResponse. If you’d like […] - [What are nameservers?](https://www.getresponse.com/help/what-are-nameservers.md) Nameservers point your domain to your web hosting and connect URLs with the IP address of web servers. Nameservers are part of the Domain Name System (DNS), which is a naming system used to identify computers reachable through the Internet. You need nameservers from GetResponse to link your website with your domain URL. Here you […] - [How to renew a domain purchased with GetResponse?](https://www.getresponse.com/help/how-can-i-renew-a-domain-purchased-with-getresponse.md) Domains purchased with GetResponse are renewed automatically. If you don’t want your domain to be renewed, you need to manually switch off the toogle. To switch off the domain autorenewal: Please check our partner’s OpenSRS articles for more information about pricing policy and redeem process. - [How to purchase a domain with GetResponse?](https://www.getresponse.com/help/how-can-i-purchase-a-domain-with-getresponse.md) If you want to buy a domain, you can easily do that in Profile > Emails and domains. Domain purchase is only available with a credit card, thus if another payment method is linked to the account, purchasing a domain won’t be possible. Searching for and purchasing domain List of Top Level Domains available in […] ## Files and images - [How to move files in Files and Images?](https://www.getresponse.com/help/how-do-i-move-files-in-files-and-images.md) The Files and Images tab in your GetResponse account allows you to store, upload, and manage audio and video files, images, photos, and documents. These files can be added to your messages, forms, landing pages, and websites for creative and engaging marketing campaigns. How do I move files? In the Files and Images tab, hover over the Menu icon […] - [What is Files and Images and how to use it?](https://www.getresponse.com/help/what-is-files-and-images-and-how-do-i-use-it.md) The Files and Images page within GetResponse lets you store, upload, and manage audio and video files, images, photos, and documents. Additionally, you can choose images from 2 millions professional-quality pictures selected from Unsplash. These files can be added to your messages, forms, websites or landing pages for creative and engaging marketing campaigns. What file […] ## Forms and popups - [How to forward subscriber data to a custom thank-you page in legacy forms?](https://www.getresponse.com/help/can-i-forward-subscriber-data-to-a-custom-thank-you-page-in-legacy-forms.md) What is data forwarding? Data forwarding is redirectling data entered in the form to another website. You can use this option to customize subpages or thank-you pages with the information your contact entered into the sign up form, such as their name, age, gender, etc., or name and email entered into the webinar form. This […] - [How to create a form in Legacy editor?](https://www.getresponse.com/help/how-do-i-create-a-form-in-legacy-editor.md) You can use List Builder Wizard to create a form. The form templates are grouped by category. Whether you need a form for event sign-ups, order form, or newsletter sign-up, we’ve got you covered. The templates are fully customizable. You can even adjust the form color to the color scheme of your website with Color […] - [How to create a mobile version of a legacy form?](https://www.getresponse.com/help/how-to-create-a-mobile-version-of-a-legacy-form.md) In GetResponse you can generate a mobile view for a form based on the desktop version. When you edit the desktop view, the mobile one will adjust automatically. Once you’re ready with the desktop version, simply switch to the mobile view and customise the mobile form. Please note that after editing the mobile version, the […] - [How to add custom fields to my legacy form?](https://www.getresponse.com/help/how-do-i-add-custom-fields-to-my-legacy-form.md) Custom fields enable you to collect information about your contacts and use it for advanced segmentation. Custom fields are divided into: In this article, we explain how to add your existing custom fields to forms in the form editor. Adding a custom field to a form to collect contact information To use a custom field […] - [What is the difference between a form and a landing page?](https://www.getresponse.com/help/what-is-the-difference-between-a-form-and-a-landing-page.md) A form is an opt-in box that can be embedded on your website or set to pop up on pages. For a form to work on your website, WebConnect code snippet must be installed on the page. Create forms at Forms and popups. On the Manage forms page, click the Create button. In the Save […] - [How to install a legacy form on my page?](https://www.getresponse.com/help/how-do-i-install-a-legacy-form-on-my-page.md) Click the Save and Publish button in the top right corner to proceed to the final step. Choose from three options: Paste the code into to the HTML of your web page. If you are not comfortable editing the code, contact your website developer. If you need help, use this option to send the code […] - [How to install my legacy form on a WordPress page?](https://www.getresponse.com/help/how-can-i-install-my-legacy-form-on-a-wordpress-page.md) GetResponse forms require a special plugin for WordPress pages. Search for GetResponse by GetResponse in the WordPress Plugins section. GetResponse Plugin works only with a default WordPress theme. To activate the plugin, go to your WP panel > Plugins > Add New. Search for GetResponse Integration and activate the plugin. On the next page, provide […] - [How to find out which version of my legacy form gives me the highest conversion rate?](https://www.getresponse.com/help/how-do-i-find-out-which-version-of-the-legacy-form-gives-me-the-highest-conversion-rate.md) You can create 8 variants of a form. On your web page, the system displays a different version at random to each visitor and accumulates conversion data. This data enables you to choose the winner and stick with it. Here are the form elements that affect your conversion rate: Play with the variants to explore […] - [Where can I set my legacy form to pop over my page?](https://www.getresponse.com/help/where-can-i-set-my-legacy-form-to-pop-over-my-page.md) Change the form type in the Layout section on the right side of the editing tool. In the Display Type section, choose: In the same section, you can set the position, delay, and effects. The effects include fading, shaking, scaling in and sliding from different directions. - [Can I trigger my legacy popover form with a button or a link?](https://www.getresponse.com/help/can-i-trigger-my-legacy-popover-form-with-a-button-or-a-link.md) GetResponse List Builder Wizard can help you in creating a standard form that pops up on your page as the visitor enters it. With some code customization, you can also have it triggered by the click in the link or a button on your website. Create a popover form Open your existing form or create […] - [How to change a thank-you page and already-subscribed URL for a legacy form?](https://www.getresponse.com/help/how-do-i-change-a-thank-you-page-and-already-subscribed-url-for-a-legacy-form.md) Customize a thank-you page and an already-subscribed URL in the web form settings step. Click “Settings” at the top right corner of the form wizard. Setting up a thank-you page You can decide what your new contacts will see after they’ve clicked the subscribe button. Expand the list beside “Choose thank-you page” and select an […] - [Do you offer a plain HTML form code?](https://www.getresponse.com/help/do-you-offer-a-plain-html-form-code.md) We no longer offer HTML editor, however, we have prepared some sample HTML codes in case you need a form in this format. HTML form with email and name fields Replace the “xxx” in the campaign_token line with the token from list settings Adding custom fields Text custom field Example: City: <input name=”custom_city” type=”text” value=”” /><br/> Multiple answer field Example: […] - [How to trigger a popup with a click?](https://www.getresponse.com/help/how-to-trigger-a-popup-with-a-click.md) You can now configure the form so that it pops up when your website visitor clicks on a button or link of your choice. You can combine on click trigger with different triggers, you can learn more about other triggers here. Setting up the on click trigger To setup on click trigger for your popup: […] - [How to set up Forms and popups URL display?](https://www.getresponse.com/help/how-to-set-up-forms-and-popups-url-display.md) To set up on which pages your form or popup should be displayed, follow these steps: How to exclude specific pages where the form or popup shouldn’t be displayed - [How to add promo codes to my popup form or inline content?](https://www.getresponse.com/help/how-to-add-promo-codes-to-my-popup-form-or-inline-content.md) You can add promo codes to your GetResponse popup forms or inline content. In this way, you can attract more contacts to subscribe to your list or encourage them to purchase your product. How to add promo codes to the popup or inline content To add promo codes to your popup or inline content: 1. […] - [How to trigger a popup based on a placed order or updated cart?](https://www.getresponse.com/help/how-to-trigger-a-popup-based-on-placed-order-or-updated-cart.md) You can now react to the customers of your store and show them a popup after they: Both triggers can react on data gathered in the past (eg: 14 days ago visitor placed an order) or only new events. Before you start Make sure that your store is connected to GetResponse. Triggering popups based on order placed Triggering […] - [How to install new forms and popups on a landing page?](https://www.getresponse.com/help/how-to-install-new-forms-and-popups-on-a-landing-page.md) You can install both popups and embedded forms on your landing pages from the landing page builder. How to install a popup on my landing page? Your form will be displayed according to the display rules specified in popup settings. How to install an embedded form on my landing page? - [How to trigger a popup based on product view or like?](https://www.getresponse.com/help/how-to-trigger-a-popup-based-on-product-view-or-like.md) You can now react to the behavior of people visiting your website and show them a popup when they view or like your product. Before you begin Make sure that your store is connected to GetResponse. Triggering popups based on product views Triggering popups based on likes - [How to change the language of non-editable elements in the form?](https://www.getresponse.com/help/how-do-i-change-the-language-of-non-editable-elements-in-the-form.md) Which elements can I select to be translated automatically Some elements in forms, popups, and inline content are non-editable. You can choose in which language they appear. Those elements are: Which languages are available How to change the language of the non-editable elements in the form, popup or inline content To edit the design of […] - [How to set the form to update existing contacts?](https://www.getresponse.com/help/how-can-i-set-the-form-to-update-existing-contacts.md) With the new Forms and Popups you can choose the sign up form behaviour when existing contact is trying to sign up. It can: update the contact’s data inform the contact that they are already subscribed. How to update the settings for existing contact? Go to Forms and popups and click on the name. Click […] - [How to create and edit a contact form?](https://www.getresponse.com/help/how-can-i-add-a-contact-form-to-my-popup-or-inline-content.md) Add a contact form to a popup to allow your visitors to leave you messages and ask questions. You’ll be able to respond via chat or manually via email or phone. How can I create a contact form? Go to Forms and popups. Click the Create button. A new window will appear asking how you […] - [How to embed an inline content’s snippet code on my website?](https://www.getresponse.com/help/how-do-i-embed-an-inline-content-s-snippet-code-on-my-website.md) How to embed a snippet? To embed a snippet: - [How to delete a popup or inline content?](https://www.getresponse.com/help/how-do-i-delete-a-popup-or-inline-content.md) How to delete a popup or inline content? To delete a popup or inline content: Go to Forms and popups and hover the mouse pointer over the Actions icon on the right to expand the Actions list. Click Delete and confirm your choice on the confirmation screen. - [How to track traffic on my popup or inline content?](https://www.getresponse.com/help/how-can-i-track-traffic-on-my-popup-or-inline-content.md) How to see the traffic of multiple popups or inline content? When you go to Forms and popups, you will see the list of your forms and inline content with traffic information in columns. You can see and compare the number of views, unique visitors, Click Through Rate, and the number of leads who signed […] - [How to create new content?](https://www.getresponse.com/help/how-do-i-create-new-content.md) With the new forms and popups you can create two main types of content – popups and inline content. Both can contain same substance, like signup forms, contact forms, download prompts or banners. Popups, however, can be triggered by different actions or timing, while the inline content is embedded in your website. How to create […] - [How to edit the design of the popup or inline content?](https://www.getresponse.com/help/how-can-i-edit-the-design-of-the-popup-or-inline-content.md) How to edit the design of the popup or inline content? To edit the design of your popup or inline content: - [How to manage my popup display frequency?](https://www.getresponse.com/help/how-do-i-manage-my-popup-display-frequency.md) How to manage the popup display frequency? To manage how often display your popup: Go to Forms and popups and click on the name. Click Edit under Display rules. Click Edit timing. The Schedule section –  allows you to either display it when it’s published, or select the Start and end dates of showing it. […] - [How to manage my popup audience?](https://www.getresponse.com/help/how-do-i-manage-my-popup-audience.md) How to manage the popup audience? To manage to whom display the popup: Go to Forms and popups and click on the name. Click Edit under Display rules. Click Edit audience. The Visitors allows you to limit the popup display to Only new or Only returning visitors. Under Device, you can choose if All, Mobile […] - [How to manage when to display my popup?](https://www.getresponse.com/help/how-do-i-manage-when-to-display-my-popup.md) How to manage when to display the popup? To manage when to display the popup: - [How to embed a popup’s snippet code on my website?](https://www.getresponse.com/help/how-do-i-embed-a-popup-s-snippet-code-on-my-website.md) How to embed a snippet? To embed a snippet: - [What is the difference between forms and popups and legacy forms?](https://www.getresponse.com/help/what-is-the-difference-between-forms-and-popups-and-legacy-forms.md) Forms and popups are created using responsive web design technology, while legacy forms have desktop and mobile versions depending on their size. Forms and popups have advanced success page customization and rules to control the display of popups. Forms and popups have a modern user interface consistent with our Website Builder. - [What is the difference between a contact form and a signup form?](https://www.getresponse.com/help/what-is-the-difference-between-a-contact-form-and-a-signup-form-2.md) You can use GetResponse Forms and Popups for collecting contacts and allowing visitors to leave you messages. We have prepared two different types of forms for that. Signup form It’s always a good idea to give visitors the opportunity to subscribe to your list. This way you can use other GetResponse tools, like autoresponders, newsletters, […] - [How to embed a video from a URL?](https://www.getresponse.com/help/how-do-i-embed-a-video-from-a-url-2.md) How to embed a video? To embed a video: Go to Forms and popups and click on the name. Click Edit design. Click Add elements icon. Drag and drop Video into your popup. Paste the video link and click OK. How to edit a video block? To edit a video block: Click on the video […] - [How to add and edit a text block?](https://www.getresponse.com/help/how-can-i-add-and-edit-a-text-block.md) How to add a text block? To add a text block: How to edit a text block? To edit a text block: Click on the block inside your popup. This will give you an option to enter the text or paste the text and show you text block options divided into two sections (on the […] - [How to embed an image from a URL?](https://www.getresponse.com/help/how-do-i-embed-an-image-from-a-url.md) How to embed an image from a URL? To embed an image from a URL: - [How to add and edit a button?](https://www.getresponse.com/help/how-can-i-add-and-edit-a-button.md) How to add a button? To add a button: How to edit a button? To edit a button: Click on the button inside your popup. This will show you the button options divided into three sections: - [How to add a signup form?](https://www.getresponse.com/help/how-can-i-add-a-signup-form.md) How to add a signup form? To add a signup form: How to configure the settings of a signup form You can configure the form using the five sections in the panel on the right. Below you will find a detailed description of each section. - [How to add social media icons to my form and popup?](https://www.getresponse.com/help/how-can-i-add-social-media-icons-to-my-form-and-popup.md) How to add social media icons? To add social media icons: Go to Forms and popups and click on the name. Click Edit design. Click Add elements icon. Drag and drop Social media into your form. Clicking on the Social media icons inside the form shows you a lot of options divided to three sections: […] - [How to manage popup closing?](https://www.getresponse.com/help/how-can-i-manage-popup-closing.md) How to manage popup closing? To manage the popup closing: Go to Forms and popups and click on the name. Click Edit design. Click Edit settings icon. Select the Icon style in Close icon section. Select the icon Size, Icon Color and Background color of the icon. In Overlay section below you can also enable […] - [How to change the success view?](https://www.getresponse.com/help/how-can-i-change-the-success-view.md) Success view is visible after the form is submitted. There are three types of success views to choose from: Thank you message – appears on the same position as the form. Close popup – popup disappears after completing the form. Redirect to another page or site – external page, internal website or landing page appears. […] - [How to change the size of popup?](https://www.getresponse.com/help/how-can-i-change-the-size-of-popup.md) You can change the size of Pop-up box or Slide-in box. Full-screen popup and Bar cover the whole page. To change the popup size: Go to Forms and popups and click on the name. Click Edit design. Click Edit settings icon. Move the slider to adjust the size. - [How to change the popup type?](https://www.getresponse.com/help/how-can-i-change-the-popup-type.md) There are four types of popups to choose from: Pop-up box – appears on the desired position of your website. Slide-in box, slides in on the selected website position. Full-screen popup, covers the whole website. Bar, can be shown only at the top or add the bottom of your page. How to change the pop […] - [How to create a popup using a template?](https://www.getresponse.com/help/how-do-i-create-a-popup-using-a-template.md) You can easily create a fully functional popup with no coding knowledge. You only need to select one of the pre-designed templates and customize it in a simple drag-and-drop editor. How to create a popup How to set up my popup Once you finish with the design, click the Next button in the upper right corner […] - [Are forms and pop-ups available for free accounts?](https://www.getresponse.com/help/are-forms-and-popups-available-for-free-accounts.md) In forever free accounts only one popup or inline content is available. - [What types of forms can I create?](https://www.getresponse.com/help/what-types-of-forms-can-i-create.md) With Forms and Popups, you can create forms in two formats: popup, which can be a promo bar, signup form, download prompt etc, triggered by actions. inline content, which is the option of embedding something in the website, such as a banner or a permanent subscription form, which does not have the ‘display rules’ option […] - [How to disable plain HTML sign ups?](https://www.getresponse.com/help/can-i-disable-plain-html-sign-ups.md) In the list settings you can find a switch that blocks bots from writing using plain HTML form. If you create a plain form (not necessarily in plain HTML) the bots can sneak in underneath and write in plain HTML anyway. If you don’t use forms from the editor, we recommend to switch on Disable […] - [How to prevent fake bot signups?](https://www.getresponse.com/help/how-to-prevent-fake-bot-signups.md) Building an email list is an important task. You need to make sure that you do it properly to have a high-quality list and achieve best results in the email marketing world. Our blog post “25 ways to build your contact list: your ultimate playbook” explains all the important aspects you need to consider when […] - [How to add a timer to my form or popup?](https://www.getresponse.com/help/how-can-i-add-a-timer.md) How to add a timer? To add a timer: How to edit a timer? To edit a timer: Click on the timer inside your popup. That will show you timer options divded into four sections: - [Can I use a picture as a form background in Legacy editor?](https://www.getresponse.com/help/can-i-use-a-picture-as-a-form-background-in-legacy-editor.md) Any image in your gallery can be used as a web form background. Haven’t added any pictures yet? No problem! Add them on the spot or choose from 2 millions free images from Unsplash. To add a background image, open your web form in the editing screen. On the right side, choose the Style tab […] ## GetResponse MAX - [What are AI Product Recommendations and how they work?](https://www.getresponse.com/help/what-are-ai-product-recommendations-and-how-they-work.md) AI Recommendations is an additional feature available for GetResponse MAX customers that enables automated product recommendations on websites and in email campaigns. The system uses machine learning algorithms to analyze visitor behavior and match products to individual preferences, needs, and browsing patterns. As a result, website visitors and email recipients are presented with products that […] - [How to integrate GetResponse MAX with Make.com?](https://www.getresponse.com/help/how-to-integrate-getresponse-max-with-make-com.md) Integrating GetResponse MAX with Make.com allows you to automate your marketing workflows seamlessly. By connecting these platforms, you can sync contacts, manage campaigns, and streamline repetitive tasks, saving time and ensuring your marketing processes run smoothly. This FAQ will guide you through the key steps and common questions to help you set up the integration […] - [How to migrate to GetResponse MAX?](https://www.getresponse.com/help/how-to-migrate-to-getresponse-max.md) This guide explains the process of switching from a regular self-service GetResponse account to GetResponse MAX. Learn how it works and what you can expect from this change. Why switch to GetResponse MAX Switching to GetResponse MAX can be the perfect choice if you’re looking to: The features listed above are exclusive to GetResponse MAX […] - [How can I make my company’s logo visible in email clients with BIMI? ](https://www.getresponse.com/help/how-can-i-make-my-company-s-logo-visible-in-email-clients-with-bimi.md) BIMI (Brand Indicators for Message Identification) allows you to display brand-controlled logos next to your message in supporting email clients making them more recognizable. How it works Domain owners publish brand assertions for domains via DNS. Then, for any email message received by a mailbox provider, the mailbox provider authenticates the message. If the message passes the […] - [What are external segments and how to use them?](https://www.getresponse.com/help/what-are-external-segments-and-how-to-use-them.md) External segments allow you to send subscriber segmentation from a third-party system to GetResponse in order to use them directly in your account (for example in newsletters or automation). The third-party service may be your CRM or e-commerce plugins. How to create external segments and add them to GetResponse? Example: If you’re not able to […] - [How do Shared IPs work in GetResponse MAX?](https://www.getresponse.com/help/how-do-shared-ips-work-for-getresponse-max.md) Choosing between a shared IP and a dedicated IP for email marketing can have significant implications for your sender’s reputation and email deliverability. Here’s a quick guide to help you decide which option is right for you. With GetResponse MAX, you can choose between shared and dedicated IPs.  What’s an IP Address An IP address […] - [How to add a sending domain in your MAX account?](https://www.getresponse.com/help/how-to-add-a-sending-domain-in-your-max-account.md) A sending domain or subdomain is used to set up your server, which will host your user panel and sending infrastructure. In order to add it to your account: The status of the added domain will show Awaiting DNS records.  The changes may take up to 48 hours to take effect. As soon as we […] - [What is External Lexpad and how do I use it?](https://www.getresponse.com/help/what-is-external-lexpad-and-how-do-i-use-it.md) Using External Lexpad MAX customers can leverage a tool called External Lexpad, which, when combined with automation events, allows for the creation of custom scenarios that are not achievable with standard tools. This tool is particularly useful for customers who do not use any of the common e-commerce platforms we integrate with, or for those […] - [What is FTP and how do I use it?](https://www.getresponse.com/help/what-is-ftp-and-how-do-i-use-it.md) Each MAX² server comes with a free FTP account. FTP, or File Transfer Protocol, is a standard network protocol used for transferring files from one host to another.  FTP can be used to: To access your dedicated FTP server, you will need the following: Here is a screenshot from Cyberduck showing the data that you […] - [What is the difference between the sending domain and “From” address](https://www.getresponse.com/help/what-is-the-difference-between-the-sending-domain-and-from-address.md) There is some confusion between two separate entities in the email construction: the sending domain and the “From” address. Let’s take a closer look at both to get a better understanding of what they are and how they’re different. How can a sending domain look like You can find both the sending domain and the […] - [How does chat support work for MAX accounts?](https://www.getresponse.com/help/how-does-chat-support-work-for-max-accounts.md) Chat support is available 24/7. Whenever you are logged into your GetResponse MAX account, you can click the chat bubble to start a chat with one of our Customer Success Agents. What languages do we provide support in? Chat support is available in the following languages: What can we help with? What’s not supported on […] - [How to add a custom confirmation message template in MAX accounts?](https://www.getresponse.com/help/how-to-add-a-custom-confirmation-message-template-in-max-accounts.md) If you are using double opt-in, you may want a confirmation message that is consistent with your brand image and communication strategy. In GetResponse MAX, you can create your own confirmation message template. To do this, go to Tools > Email marketing > My templates and create a template. How to find my templates and […] - [How to share templates between MAX accounts?](https://www.getresponse.com/help/how-to-share-templates-between-accounts.md) You can copy your email templates between accounts, so your teams can share the templates they created.  First, you need to create a role that permits a user to copy templates between accounts.  How to assign a role? Go to the profile icon in the top right, click on Accounts and users > Roles > […] - [How to add SPF to the “From” domain in MAX accounts?](https://www.getresponse.com/help/how-to-add-spf-to-the-from-domain-in-max-accounts.md) SPF (Sender Policy Framework) indicates IP addresses authorized to send emails from a specific domain. You can have an unlimited number of From addresses, and in multiple domains. Each email address can be used multiple times with different names. Each new domain you use with your From addresses needs to be authenticated with DKIM, SPF and DMARC. Learn […] - [How to create custom reports in MAX accounts?](https://www.getresponse.com/help/how-to-create-custom-reports-in-max-accounts.md) With custom reports you can get automatically generated recurring or one-time reports that include fields of your choice. Creating custom reports To create a custom report: Managing custom reports To download a custom report: To edit or reuse or custom report: To delete a custom report: Sharing custom reports You can now make a downloadable […] - [How to choose and configure a sending domain?](https://www.getresponse.com/help/how-can-i-choose-and-configure-a-sending-domain.md) A sending domain is used to set up your server, however, it’s not the same as your “from field”. It will be used to host your user panel and your sending infrastructure. It will appear in the message headers of every message you send through GetResponse MAX. This means that it might show up in […] - [How to activate Microsoft Dynamics 365 in GetResponse?](https://www.getresponse.com/help/how-can-i-activate-microsoft-dynamics-365-in-getresponse.md) You can connect Microsoft Dynamics 365 to your GetResponse account to synchronize the contact database between platforms. To activate Microsoft Dynamics 365 in GetResponse: How to find MS dynamics version? This activation instruction covers the online MS dynamics version. Please select online from the dropdown list. How to find Client ID? To find your Client […] - [How to synchronize contacts between GetResponse and Microsoft Dynamics 365?](https://www.getresponse.com/help/how-to-synchronize-contacts-between-getresponse-and-microsoft-dynamics-365.md) You can easily integrate your GetResponse account with Microsoft Dynamics 365. The integration will allow you to synchronize contacts between the two platforms, associate their marketing activities and launch email marketing campaigns without leaving your CRM. The integration allows you to: We support the following versions of Microsoft Dynamics 365: v8.2, v9.0, v9.1, v9.2. Organizational […] - [How to set up an SMTP integration?](https://www.getresponse.com/help/how-to-set-up-an-smtp-integration.md) An SMTP integration lets you send transactional emails through GetResponse. To set up the SMTP connection, you need to get your SMTP credentials from GetResponse. Use them to configure the mail sending settings in your ecommerce CMS. Note: You can also use API to send and track transactional emails. For reference, head to our API […] - [How to send transactional emails through GetResponse?](https://www.getresponse.com/help/how-to-send-transactional-emails-through-getresponse.md) Transactional emails are emails typically triggered by your customers’ actions. For example, whenever your customers create an account, reset their password, or make a purchase, they automatically receive an email confirming or updating them on the situation. These types of messages are usually sent to individual recipients. This feature in the Email Marketing Tool distinguishes […] - [How to configure a transactional email?](https://www.getresponse.com/help/how-to-configure-a-transactional-email.md) You can configure transactional email templates in your ecommerce CMS (Woocomerce, Prestashop, Magento, etc.). Keep the following checklist in mind when setting up your emails. It will help you ensure that the messages reach your recipients’ inboxes. To start configuring the messages you want to send through GetResponse, first make sure that: To and From […] - [How to import files via FTP?](https://www.getresponse.com/help/how-to-import-files-via-ftp.md) FTP import is a method that lets you upload files over 50 MB. This method is possible only in MAX accounts. In this article, we explain how to do an FTP import. Go to When to import files via FTP if you want to learn more about this import method. To do the FTP import: […] - [How to upload a list to a GetResponse MAX account?](https://www.getresponse.com/help/how-to-upload-a-list-to-a-getresponse-max-account.md) There are two ways of uploading a list to your MAX account, depending on the size of the import file: In this article, we explain how to import files up to 50MB. For more information on how to import bigger files, see the instructions on how to import files via FTP. Before you begin Get […] - [How to change the DNS settings for legacy landing pages created in a MAX account?](https://www.getresponse.com/help/how-to-change-the-dns-settings-for-landing-pages-created-in-a-max-account.md) When you want your domain name to appear in your legacy landing page URL you need to update the nameservers (configure DNS) to point your domain to our DNS server. The following instructions are for GetResponse MAX account holders. If you have a Starter, Marketer, or Creator account, see the instructions on how to do […] - [How to add a CNAME entry to my subdomain for landing pages created in a MAX account?](https://www.getresponse.com/help/how-to-add-a-cname-entry-to-my-subdomain-for-landing-pages-created-in-a-max-account.md) To make the necessary updates, you need to: It takes up to 48 hours for the changes to propagate across the internet. You won’t be able to use the subdomain for your landing page URL before nameservers and cache records are updated. - [What is IP address warmup?](https://www.getresponse.com/help/what-is-ip-address-warmup.md) What is an IP warmup? Your GetResponse MAX account comes equipped with one or more sending IP addresses that have never been used before. This means that they have no sending history. IP warmup is a process during which the IP earns its reputation with Internet Service Providers (ISPs). The ISPs need to see that […] - [How to prepare a file to import it via FTP?](https://www.getresponse.com/help/how-to-prepare-a-file-to-import-it-via-ftp.md) It’s important you use this checklist to ensure your file uploads properly via FTP. If there are any formatting issues, individual rows can be skipped. In some cases, an entire file won’t upload. File formatting requirements File nameThe file needs to have the same title as the tech name of your list. You can find […] - [When to import files via FTP?](https://www.getresponse.com/help/when-to-import-files-via-ftp.md) In MAX accounts, you can import .CSV files exceeding 50MB via FTP. Your Customer Experience Manager can give you the necessary credentials: a server address, login, and password. Go to How to import files via FTP for instructions. For smaller files, you can continue to use the Import from file in Lists. When importing via […] - [I have a MAX account. How to get started?](https://www.getresponse.com/help/i-have-a-max-account-how-do-i-get-started.md) As part of getting your account ready for large mailings, your Customer Experience Manager will help you with IP address warmup. Learn how it works Here some of the places in your MAX account that can be your starting point for growing your business: Customize and collaborate Build your contact database Stay in touch with […] - [How to create additional accounts in my MAX account?](https://www.getresponse.com/help/can-i-create-additional-accounts-in-my-max-account.md) It’s possible to set up additional accounts to your owner account and have full control of all access specifications. As the account owner you can: How to add a new account? 1. In the Profile menu, select Accounts and users.2. In the Accounts section, click the Add new account link.3. Enter the information required to […] - [How to check the statistics for my transactional messages?](https://www.getresponse.com/help/how-can-i-check-the-statistics-for-my-transactional-messages.md) You can check the statistics for your transactional messages on the Statistics page within Transactional emails. Once you’re there, you can see the numbers for: You can narrow down the results to a specific timeframe and check for statistics for all messages or a specific message. How do I see the statistics for a specific […] - [What is GetResponse MAX?](https://www.getresponse.com/help/what-is-getresponse-max.md) GetResponse MAX is a custom offer our sales team creates for you based on your business goals, needs, and capacities. Once the details of your package are confirmed, you sign a customized contract. Is the GetResponse MAX solution right for me? You should consider a GetResponse MAX account when you: You already have the account […] - [How to use AI Product Recommendations in emails?](https://www.getresponse.com/help/how-to-use-ai-product-recommendations-in-emails.md) Boost your email marketing performance with highly personalized product suggestions delivered directly to your subscribers’ inboxes. Available for GetResponse MAX customers, AI Recommendations use machine learning algorithms to analyze subscriber behavior and automatically match products to individual preferences, needs, and browsing patterns. This continuously optimized feature ensures your audience always sees the most relevant products, […] - [How to track AI recommendations conversion in Google Analytics 4?](https://www.getresponse.com/help/how-to-track-ai-recommendations-conversion-in-google-analytics-4.md) You can track the performance of AI recommendations in Google Analytics 4 using Google Tag Manager. When a recommendation banner is generated, a view_promotion event is pushed to the dataLayer in accordance with the Google Analytics 4 documentation. The handling of this event will occur on the client side. To send ecommerce events and parameters […] ## Glossary - [Email Campaign](https://www.getresponse.com/help/email-campaign.md) An email campaign refers to a strategic marketing approach that involves sending a series of targeted, personalized emails to a specific group of individuals with the goal of achieving a desired outcome. This marketing tactic allows businesses to communicate and engage with their audience, promote products or services, build brand awareness, drive traffic to their […] - [Email Advertising](https://www.getresponse.com/help/email-advertising.md) Email advertising refers to the practice of using email as an Email Marketing Tool to promote products, services, or events to a targeted audience. It involves sending commercial messages or advertisements to individuals who have provided their email addresses or have shown interest in the sender’s offerings. Email advertising is an effective and cost-efficient method […] - [Instant Message](https://www.getresponse.com/help/instant-message.md) A follow-up message which is sent 0 days after sign-up. The most common uses of instant messages are for subscribe and unsubscribe confirmations, welcome emails and customer-support questions. - [Emailing](https://www.getresponse.com/help/emailing.md) Emailing is the act of sending and receiving electronic messages over the internet or a computer network. It has become one of the most popular and widely used methods of communication in both personal and professional settings. The process of emailing typically involves composing a message using an email client or web-based email service, entering […] - [Email Headers](https://www.getresponse.com/help/email-headers.md) Email headers you sent with Email Marketing Tool are the informational details that are included at the top of an email message. They provide essential information about the sender, recipient, and the email itself. Email headers typically consist of several fields, including the From, To, CC (carbon copy), BCC (blind carbon copy), Subject, Date, and […] - [Email Client](https://www.getresponse.com/help/email-client.md) An email client is a software application or program that allows users to send, receive, and manage their emails. It serves as an interface between the user and the email server, providing a platform for composing, reading, organizing, and storing emails. Email clients offer various features and functionalities to enhance the user’s email experience as […] - [File Attachment](https://www.getresponse.com/help/file-attachment.md) A file attached to an email as an enclosure. Most email programs make it easy to send file attachments containing photos, documents, music and videos. Simply select Attach from the menu then use Browse to find the right file to send. Note that the file size may increase by up to 30%, as the email […] - [ESP](https://www.getresponse.com/help/esp.md) Email Service Provider is a service that hosts email marketing services on their servers, which are specifically optimized for this purpose. While you control your email marketing account and send out emails using a Web browser interface, the ESP’s servers and Internet connections do the heavy lifting. - [Email Promotion](https://www.getresponse.com/help/email-promotion.md) Email promotion refers to the practice of using email as an Email Marketing Tool to promote products, services, or events. It involves sending targeted and personalized messages to a group of individuals who have willingly provided their email addresses or have shown interest in the sender’s offerings. Email promotion is an effective and cost-efficient way […] - [CSV Format](https://www.getresponse.com/help/csv-format.md) Comma Separated Values, a specially formatted plain text file which stores spreadsheet or basic database-style information in a very simple format, with one record on each line, and each field within that record separated by a comma. Ex: John,Smith,john@smithman.com,male,37. To export an Excel file to a CSV file you choose a CSV type while saving […] - [Cookie](https://www.getresponse.com/help/cookie.md) A Cookie is a message that the Web server sends to the Web browser. The browser stores the messages in text files. These messages are sent back to the server each time the browser requests a page and they help to identify users and prepare customized logins for them. GetResponse’s Affiliate Program is based on […] - [Footer](https://www.getresponse.com/help/footer.md) An area at the end of an email or newsletter that includes information such as contact information, the company’s postal address or the email address the recipient used to subscribe to mailings. - [Dedicated Server](https://www.getresponse.com/help/dedicated-server.md) A dedicated server refers to when you actually rent an entire server for yourself and don’t share the CPU, memory, and so on with anyone else. With dedicated hosting you are not sharing your server with anyone else who also has a GR account. With a dedicated server, emails go out faster, the server is […] - [Custom Field](https://www.getresponse.com/help/custom-field.md) Custom field refers to a user-defined data field within a software system that allows users to store and organize additional information specific to their needs or business processes. Custom fields are commonly used in various types of software applications, such as customer relationship management (CRM) systems, project management tools, content management systems (CMS), and accounting […] - [DKIM](https://www.getresponse.com/help/dkim.md) DKIM, which stands for DomainKeys Identified Mail, is an email authentication method that helps prevent email spoofing and tampering. It works by allowing the sender to attach a digital signature to their outgoing emails, which can be verified by the recipient’s email server. When an email is sent using DKIM, the sender’s domain adds a […] - [Delivered](https://www.getresponse.com/help/delivered.md) A message is considered “delivered” once it’s accepted from the sender by the receiver. At this point, the receiving Internet Service Provider (ISP) may choose to subject the message to additional spam filtering or forwarding. - [Deliverability Rate](https://www.getresponse.com/help/deliverability-rate.md) Deliverability rate refers to the percentage of emails or messages that successfully reach their intended recipients’ inboxes or destinations. It is a crucial metric for email marketing campaigns and other forms of digital communication, as it directly impacts the effectiveness and success of such efforts. When an email or message is sent, it goes through […] - [DNS](https://www.getresponse.com/help/dns.md) Domain Name System (DNS) is a public resource of information about a domain that only the domain owner can edit. The DNS holds relevant details for sending email on behalf of a domain, such as SPF, DKIM, and DMARC policy records. - [DMARC](https://www.getresponse.com/help/dmarc.md) DMARC, or Domain-based Message Authentication, Reporting, and Conformance, is an email authentication protocol. It combats phishing and spoofing attacks by enhancing existing methods like SPF and DKIM. Additionally, it verifies the sender’s domain authenticity and ensures email integrity during transit by allowing domain owners to set policies in DNS records. When an email is received, […] - [Broadcast](https://www.getresponse.com/help/broadcast.md) Sending broadcasts enables you to manually follow-up with your subscribers. You may use this feature to deliver your newsletters, ezines, announcements, special offers, etc. - [Bounce rate](https://www.getresponse.com/help/bounce-rate.md) Bounce rate is a fundamental metric that gauges the effectiveness of an email campaign by measuring the proportion of email messages that are undeliverable to recipients’ inboxes. This metric serves as a vital indicator of the health and performance of an email list and the overall deliverability of email campaigns. A bounce occurs when an […] - [Dynamic Content](https://www.getresponse.com/help/dynamic-content.md) Dynamic content refers to the practice of customizing and personalizing the content of an email message based on various factors such as recipient demographics, behavior, preferences, or real-time data. Unlike static content, which remains the same for all recipients, dynamic content adapts and changes dynamically to meet the unique needs and interests of individual recipients. […] - [Marketing campaign](https://www.getresponse.com/help/marketing-campaign.md) A marketing campaign is a comprehensive and structured initiative undertaken by a company or organization to promote its products, services, or brand identity to a specific target audience within a defined period. It is a coordinated effort that integrates various marketing channels, tactics, and messaging strategies to achieve predetermined objectives and goals. At its core, […] - [Bulk email](https://www.getresponse.com/help/bulk-email.md) Bulk email refers to the practice of sending large volumes of emails simultaneously to a large number of recipients. It is commonly used by businesses, organizations, and individuals for various purposes with their Email Marketing Tool, such as marketing campaigns, newsletters, announcements, and customer communications. The primary objective of bulk email is to reach a […] - [Captcha](https://www.getresponse.com/help/captcha.md) Captcha, short for “Completely Automated Public Turing test to tell Computers and Humans Apart,” is a security measure used on websites and online platforms to distinguish between human users and automated bots. It is designed to prevent bots from carrying out malicious activities such as spamming, hacking, or data scraping. Captcha typically involves presenting users […] - [CAN-SPAM Act](https://www.getresponse.com/help/can-spam-act.md) The CAN-SPAM Act, which stands for Controlling the Assault of Non-Solicited Pornography And Marketing Act, is a law enacted in the United States in 2003 to regulate commercial email messages. Its main purpose is to set standards and requirements for sending commercial emails, as well as providing recipients with certain rights and protections. Under the […] - [Click Tracking](https://www.getresponse.com/help/click-tracking.md) Click tracking is the process of monitoring and recording user interactions with online content, specifically tracking when a user clicks on a link or button. When a user clicks on a link, button, or any other clickable element, click tracking captures and records this action. The data collected includes information such as the date and […] - [Click-through Rate](https://www.getresponse.com/help/click-through-rate.md) Click-through rate (CTR) is a metric used to measure the effectiveness of online advertising campaigns and the engagement level of website visitors. It represents the percentage of users who click on a specific link or advertisement out of the total number of people who view it. CTR is commonly used in various digital marketing channels, […] - [Character Encoding](https://www.getresponse.com/help/character-encoding.md) Character encoding is the way that letters, digits and other symbols are expressed as numeric values that a computer can understand. An HTML document, for instance, is saved with a particular character encoding. Information about the form of encoding that the file uses is sent to browsers and other user agents, so that they can […] - [Confirmation Message](https://www.getresponse.com/help/confirmation-message.md) A confirmation message is an automated email dispatched to an individual immediately following their initiation of the signup process. This communication serves as a crucial step in the double opt-in procedure, aimed at verifying and validating the subscriber’s intent to join the mailing list. Typically, these confirmation messages are crafted to provide clear instructions and […] - [Client](https://www.getresponse.com/help/client.md) A client is an individual or organization that seeks the services or advice of another person or company, typically in exchange for payment, to fulfill a specific need or objective. Clients can be found in various industries and sectors, including but not limited to business, finance, healthcare, legal, and technology. They can range from individuals […] - [Attachment](https://www.getresponse.com/help/attachment.md) A text, video, graphic, PDF or sound file that accompanies an email message but is not included in the message itself. To ensure GetResponse’s premium deliverability standards, we have set the maximum file size of 400KB. Emails with larger attachments may not reach your recipients due to ESP restrictions, or mailbox size limitations. - [Confirmed Opt-In](https://www.getresponse.com/help/confirmed-opt-in.md) Confirmed Opt-In (COI) is a process where users must verify their email addresses by clicking on a confirmation link sent to them, ensuring their consent and preventing spam. In a typical COI process, when a user signs up for a newsletter, service, or any form of email communication, they are required to take an additional […] - [Behavioral targeting](https://www.getresponse.com/help/behavioral-targeting.md) Behavioral targeting is a digital advertising technique that involves tracking and analyzing user behavior and preferences to deliver personalized and relevant advertisements. It relies on collecting data from various sources, such as websites visited, search queries, previous purchases, and social media interactions, to create a profile of individual users. This data is then used to […] - [Autoresponder](https://www.getresponse.com/help/autoresponder.md) An autoresponder is a feature that automatically sends pre-written emails or messages in response to specific triggers or inquiries. An autoresponder is a feature that allows users to automatically send pre-written emails to subscribers at predetermined intervals or in response to specific triggers. These triggers can include actions such as signing up for a newsletter, […] - [Automation](https://www.getresponse.com/help/automation.md) An automation feature refers to the capability of the platform to perform various tasks automatically, without the need for manual intervention. This feature utilizes algorithms, rules, and predefined workflows to streamline repetitive processes and tasks, thereby saving time and effort. With marketing automation, marketers can set up and schedule email campaigns to be sent to […] - [Blank Email](https://www.getresponse.com/help/blank-email.md) A blank email refers to an email message that does not contain any content in the body or subject line. It is essentially an empty email with no text or attachments. There can be various reasons why someone might send a blank email. It could be accidental, where the sender forgets to include any information […] - [Below-the-fold](https://www.getresponse.com/help/below-the-fold.md) Below-the-fold refers to content that is not immediately visible on a webpage or within an email without scrolling down. The term originated from the print newspaper industry, where the “fold” referred to the physical fold in the newspaper that separated the top half from the bottom half. In digital media, the fold represents the bottom […] - [Blocking](https://www.getresponse.com/help/blocking.md) Denying access to, or use of a system. - [Bounced](https://www.getresponse.com/help/bounced.md) A message is considered “bounced” if the receiver directly rejects the message or the receiver is unavailable for a specified amount of time. These bounces can be categorized as hard bounce or soft bounce. For more information, read our article about What are bounces and complaints? - [Blog](https://www.getresponse.com/help/blog.md) A blog is a website or web page where individuals or organizations share their thoughts, opinions, and experiences through written content, often in a reverse chronological order, allowing readers to engage and interact through comments and social media. Blogs cover a wide range of topics, and individuals, businesses, or organizations use blogs to share information, […] - [Affiliate Program](https://www.getresponse.com/help/affiliate-program.md) An affiliate program is a marketing strategy where individuals or businesses earn commissions by promoting another company’s products or services through unique referral links or codes. It is employed by businesses to expand their reach and increase sales by partnering with individuals or other companies, known as affiliates, who promote their products or services in […] - [Above-the-fold](https://www.getresponse.com/help/above-the-fold.md) Above-the-fold refers to the portion of a webpage that is visible to a user without the need to scroll down. It is the area that is first displayed when a webpage loads on a screen, typically on desktop or mobile devices. The term “above-the-fold” originated from the print newspaper industry, where the most important headlines […] - [API Key](https://www.getresponse.com/help/api-key.md) An API key is required to access GetResponse web services. You can find it in Integrations & API » API. Learn more about GetResponse API. - [Alignment](https://www.getresponse.com/help/alignment.md) (in regards to email authentication): In “strict” alignment, the domain used for SPF or DKIM authentication must exactly match the “From:” domain for the message. For example, if the SPF or DKIM domain is cs.getresponse.com, the “From:” domain must also be cs.getresponse.com. Similarly, if the SPF or DKIM domain is getresponse.com, the “From:” domain must also be […] - [API](https://www.getresponse.com/help/api.md) An Application Program Interface (API) is used by one program to manage another by remote control. For instance, with an API key you can access GetResponse Web services and manage contacts individually or in bulk operations and provide access to summary campaign results.GetResponse API - [Account](https://www.getresponse.com/help/account.md) An account is where you can access your email marketing features after registering for our service. - [Spam Trap](https://www.getresponse.com/help/spam-trap.md) A spam trap is an email address used to identify and catch spammers. It appears as a legitimate email, but any message sent to it is considered unsolicited and can result in penalties or blacklisting for the sender. A spam trap is a tool used by email service providers and anti-spam organizations to identify and […] - [Predefined Text](https://www.getresponse.com/help/predefined-text.md) Predefined text refers to blocks of standardized or pre-written content that are incorporated into an email template or draft before sending. These predefined text blocks serve various purposes, such as providing consistent greetings, introductions, signatures, disclaimers, or responses to frequently asked questions. They are designed to streamline the email composition process, saving time and effort […] - [Course Creator](https://www.getresponse.com/help/course-creator.md) A course creator is a tool or individual responsible for designing, structuring, and delivering educational content. It allows educators to create courses by organizing materials into modules, incorporating multimedia, and enabling interactive learning experiences. In digital education, a course creator streamlines content development by offering structured lesson planning, multimedia integration, and assessment tools. Features like video, audio, and text modules enhance engagement, […] - [Interactive Quiz](https://www.getresponse.com/help/interactive-quizzes.md) Interactive quizzes are digital assessments designed to engage users, test their knowledge, and provide instant feedback. This transforms passive learning into an interactive experience, enhancing knowledge retention and learner participation. These quizzes are widely used in education, training, and marketing to enhance engagement and knowledge retention. They help businesses gather insights, assess customer preferences, and create interactive content […] - [Certificate](https://www.getresponse.com/help/certificate.md) A certificate is an official document awarded to individuals upon successful completion of a course, training, or assessment. It serves as proof of achievement, validating the learner’s skills, knowledge, or participation in a program. Digital certificates are commonly used in online education and professional development. Certificates provide credibility and recognition, making them valuable in both educational and professional […] - [Webinar](https://www.getresponse.com/help/webinar.md) A webinar is an online live event that allows businesses, educators, and professionals to connect with their audiences in real-time. Unlike traditional in-person events, webinars take place over the internet, making them accessible to participants from anywhere. They are commonly used for training sessions, product demonstrations, educational workshops, and marketing presentations, but they can also […] - [On-demand Webinar](https://www.getresponse.com/help/on-demand-webinar.md) An on-demand webinar is a pre-recorded webinar that can be accessed by viewers at any time, rather than being tied to a specific live session. They are highly convenient, as they can be accessed from various devices, including computers, tablets, and smartphones, giving users the flexibility to watch whenever and wherever it suits them—unlike traditional […] - [Online learning](https://www.getresponse.com/help/online-learning.md) Online learning, also known as e-learning, is a method of delivering educational content through digital platforms, enabling learners to access instruction remotely via the internet. This approach offers flexibility and accessibility for both the course instructor and the students of that course, allowing individuals to engage with course materials at their own pace and from […] - [Email Marketing ](https://www.getresponse.com/help/email-marketing.md) What is Email Marketing?  Email marketing is a digital marketing strategy that involves sending commercial or promotional messages to a targeted group of recipients via email. These messages may include advertisements, newsletters, updates, special offers, or transactional content aimed at nurturing relationships with customers, increasing brand awareness, and driving conversions.  Email marketing is widely used […] - [GetResponse Hub](https://www.getresponse.com/help/what-is-getresponse-hub.md) GetResponse Hub is an all-in-one platform where you can create your personal account and gain access to a wide range of courses, paid newsletters, and valuable resources to help you expand your knowledge and enhance your marketing skills. By joining GetResponse Hub, you’ll gain access to: To get started, simply create and activate your Hub […] - [Digital marketing](https://www.getresponse.com/help/digital-marketing.md) Digital marketing refers to all marketing forms that engage with customers via digital channels. It encompasses various online marketing strategies, tactics, and tools that are utilized to reach and engage with potential customers in the digital realm. One of the key aspects of digital marketing is its ability to leverage the power of the internet […] - [Domain](https://www.getresponse.com/help/domain.md) A domain refers to a unique and identifiable address or name that is used to access websites or other online resources. It serves as a way to organize and identify various entities on the internet, such as websites, email servers, or online services. A domain consists of two main components: the domain name and the […] - [SEO](https://www.getresponse.com/help/seo.md) SEO (Search Engine Optimization) refers to the practice of optimizing a website or online content to improve its visibility and ranking on search engine results pages (SERPs). It involves various techniques and strategies aimed at enhancing a website’s relevance and authority in the eyes of search engines, such as Google, Bing, and Yahoo. The primary […] - [Cookie preferences](https://www.getresponse.com/help/cookie-preferences.md) Cookie preferences refer to the choices made by users regarding the use of cookies on a website, including options to accept, reject, or customize cookie settings based on their privacy preferences. Cookie preferences refer to the settings and choices made by website users regarding the use of cookies on a particular website. Cookies are small […] - [Website traffic](https://www.getresponse.com/help/website-traffic.md) Website traffic refers to the number of visitors or users who access a website over a specific period of time. It is a crucial metric for website owners and digital marketers as it indicates the popularity, reach, and overall performance of a website. Website traffic can be categorized into different types, including organic traffic, direct […] - [Word-of-mouth marketing](https://www.getresponse.com/help/word-of-mouth-marketing.md) Word-of-mouth marketing is the organic process of individuals sharing positive information about a product, service, or brand with others, leading to increased awareness, credibility, and customer acquisition. Word-of-mouth marketing relies on individuals sharing their positive experiences with others, who in turn may spread the word to their own networks. This form of marketing is considered […] - [Click-through](https://www.getresponse.com/help/click-through.md) Click-through refers to the action of a user clicking on a hyperlink or advertisement, leading them to a different webpage or landing page. A click-through refers to the action taken by a user on a website or online advertisement where they click on a specific link, leading them to another webpage or destination. This metric […] - [Page view](https://www.getresponse.com/help/page-view.md) Page view refers to the number of times a webpage is accessed or loaded by users. It is a metric used to measure the popularity and traffic of a website. A page view refers to a metric used in web analytics to measure the number of times a webpage is viewed or loaded by a […] - [Geo-targeting](https://www.getresponse.com/help/geo-targeting.md) Geo-targeting is the practice of delivering content or advertisements based on the geographic location of the user, allowing for personalized and relevant experiences. Geo-targeting is a marketing strategy that involves delivering tailored content or advertisements to specific audiences based on their geographic location. It utilizes various technologies and data sources to identify the physical location […] - [Frequency cap](https://www.getresponse.com/help/frequency-cap.md) Frequency cap refers to the limit set on the number of times a specific advertisement is shown to a user within a certain period, preventing overexposure and ensuring a more balanced and effective ad campaign. A frequency cap, in the context of digital advertising, refers to a limit placed on the number of times an […] - [Search retargeting](https://www.getresponse.com/help/search-retargeting.md) Search retargeting is a targeted advertising strategy that displays ads to users based on their previous search behavior, allowing advertisers to reach potential customers who have shown interest in specific products or services. Search retargeting is a digital advertising strategy that allows marketers to target individuals who have previously shown interest in their products or […] - [Start-ups](https://www.getresponse.com/help/start-ups.md) Start-ups are newly established businesses that aim to introduce innovative products or services to the market, often characterized by rapid growth potential and a focus on scalability. Start-ups are newly established businesses that are in the early stages of development and growth. These ventures are typically founded by entrepreneurs who seek to address a specific […] - [Advertising budget](https://www.getresponse.com/help/advertising-budget.md) An advertising budget is a predetermined amount of money allocated by a company or organization to cover the costs associated with promoting their products or services through various marketing channels. An advertising budget refers to the specific amount of money that a company or organization allocates for promotional activities and campaigns within a given period, […] - [Welcome emails](https://www.getresponse.com/help/welcome-emails.md) Welcome emails are introductory messages sent to new subscribers or customers. They serve to greet and thank individuals for joining, provide important information, set expectations, and establish a positive relationship from the start. Welcome emails are introductory messages sent to new subscribers or customers to make them feel appreciated and informed about their decision to […] - [Unique visitors](https://www.getresponse.com/help/unique-visitors.md) Unique visitors refer to the number of distinct individuals who visit a website within a given time period, regardless of how many times they visit. Unique visitors refer to the number of distinct individuals who visit a website within a specific time period, typically measured over a day, week, or month. It is an important […] - [Free marketing tools](https://www.getresponse.com/help/free-marketing-tools.md) Free marketing tools are online resources that businesses can use to promote their products or services without incurring any costs. These tools often include social media platforms, email marketing software, analytics tools, and content creation platforms. Free marketing tools refer to a variety of software, platforms, and resources that businesses can utilize without incurring any […] - [Ad extensions](https://www.getresponse.com/help/ad-extensions.md) Ad extensions are additional pieces of information that can be added to online advertisements, providing more details and options for users. They enhance the visibility and effectiveness of ads by including features like call buttons, additional links, location information, and more. These extensions can appear alongside text-based ads in search engine results or on other […] - [Funnel](https://www.getresponse.com/help/funnel.md) A funnel is a marketing concept that represents the process of guiding potential customers through different stages, from awareness to conversion, with the aim of ultimately making a sale. A sales funnel is a visual representation of the customer journey from initial awareness of a product or service to the final purchase. It is often […] - [AIDA model marketing](https://www.getresponse.com/help/aida-model-marketing.md) The AIDA model is a classic marketing framework that outlines the sequential stages a consumer goes through before making a purchase decision. Each stage represents a psychological step in the buyer’s journey: The AIDA model is not only applicable to traditional advertising but can be adapted to various marketing channels, including digital marketing, social media, […] - [Inbound link](https://www.getresponse.com/help/inbound-link.md) An inbound link is a hyperlink on another website that directs traffic to your website, increasing its visibility and potentially improving search engine rankings. An inbound link, also known as an incoming link or backlink, is a hyperlink that directs traffic from one website to another. It is a crucial aspect of search engine optimization […] - [A/B tests](https://www.getresponse.com/help/a-b-tests.md) A/B tests are experiments that compare two versions of a webpage or app to determine which one performs better in terms of user behavior or conversion rates. A/B testing, also known as split testing, is a method used in marketing and product development to compare two versions of a webpage, email, advertisement, or any other […] - [Outbound link](https://www.getresponse.com/help/outbound-link.md) An outbound link is a hyperlink on a webpage that directs users to another website or web page outside of the current domain. An outbound link, also known as an external link, is a hyperlink that directs users from one website to another. It is a connection between two different web pages, where the source […] - [Google remarketing](https://www.getresponse.com/help/google-remarketing.md) Google remarketing is a targeted advertising technique that allows businesses to reach users who have previously visited their website, displaying relevant ads to these users as they browse other websites or use other apps. Google remarketing, also known as Google AdWords remarketing, is a digital marketing strategy that allows businesses to target and engage with […] - [Conversion rate optimization](https://www.getresponse.com/help/conversion-rate-optimization.md) Conversion rate optimization (CRO) is the practice of improving the percentage of website visitors who take desired actions, such as making a purchase or filling out a form, through strategic testing and optimization of various elements on a website. CRO involves analyzing user behavior, conducting tests, and making data-driven changes to improve the overall user […] - [Permission marketing](https://www.getresponse.com/help/permission-marketing.md) Permission marketing is a strategy where businesses obtain consent from consumers to send them promotional messages, creating a more targeted and personalized approach to marketing. Permission marketing is a marketing strategy that focuses on obtaining the consent of potential customers before delivering promotional messages or content. It aims to establish a mutually beneficial relationship between […] - [Classified advertising](https://www.getresponse.com/help/classified-advertising.md) Classified advertising is a form of advertising that is typically brief and categorized, allowing individuals and businesses to promote products, services, or events in specific sections of newspapers, magazines, or online platforms. The main purpose of classified advertising is to connect sellers with potential buyers or interested parties. It provides a platform for individuals and […] - [Meta descriptions](https://www.getresponse.com/help/meta-descriptions.md) Meta descriptions are concise snippets of text, typically around 160 characters, that summarize the content of a webpage. They appear in search engine results and help users understand what the page is about before clicking on it. Meta descriptions are brief snippets of text that provide a concise summary of the content found on a […] - [AI marketing tools](https://www.getresponse.com/help/ai-marketing-tools.md) AI marketing tools are software applications that utilize artificial intelligence technology to automate and enhance various marketing tasks, such as data analysis, customer segmentation, campaign optimization, and personalized content creation. AI marketing tools, also known as Artificial Intelligence marketing tools, refer to software applications or platforms that utilize artificial intelligence technologies to enhance and automate […] - [Keyword marketing](https://www.getresponse.com/help/keyword-marketing.md) Keyword marketing is the strategic process of identifying and targeting specific keywords or search terms relevant to a product or service, in order to optimize online visibility and attract targeted traffic to a website or digital content. Keyword marketing refers to the practice of using targeted keywords or phrases in online marketing campaigns to drive […] - [Linkbait](https://www.getresponse.com/help/linkbait.md) Linkbait refers to content created with the intention of attracting attention and generating a high number of clicks or backlinks. It often employs sensationalism, controversy, or compelling headlines to entice users to click and engage with the content. Linkbait refers to a strategic content marketing technique aimed at attracting a large number of clicks and […] - [Email filtering](https://www.getresponse.com/help/email-filtering.md) Email filtering is a process of sorting and organizing incoming emails based on predefined criteria, such as sender, subject, or content, to prioritize important messages and block or redirect spam or unwanted emails. Email filtering is an Email Marketing Tool used to manage and organize incoming emails based on pre-defined criteria. It involves automatically sorting, […] - [Ad blocking](https://www.getresponse.com/help/ad-blocking.md) Ad blocking is the act of using software or browser extensions to prevent advertisements from being displayed on websites, reducing distractions and improving the user’s online experience. Ad blocking refers to the use of software or browser extensions that prevent the display of advertisements on websites and mobile apps. It is a practice adopted by […] - [Abandoned cart](https://www.getresponse.com/help/abandoned-cart.md) An abandoned cart refers to an online shopping cart that a customer adds items to but leaves without completing the purchase, resulting in potential lost sales for the retailer. An abandoned cart refers to the occurrence when a potential customer adds items to their online shopping cart but leaves the website or app without completing […] - [Guest blogging](https://www.getresponse.com/help/guest-blogging.md) Guest blogging is a content marketing strategy where individuals write and publish articles on other websites to reach a new audience, gain exposure, and build backlinks to their own site. Guest blogging refers to the practice of writing and publishing content on someone else’s blog or website as a guest author. It is a mutually […] - [Affiliate manager](https://www.getresponse.com/help/affiliate-manager.md) Affiliate manager is a professional responsible for overseeing and optimizing affiliate marketing programs, ensuring successful partnerships and driving revenue growth. An affiliate manager is a professional responsible for overseeing and managing an affiliate marketing program. Affiliate marketing is a performance-based marketing strategy where businesses or merchants partner with individuals or other businesses (affiliates) to promote […] - [Contextual advertising](https://www.getresponse.com/help/contextual-advertising.md) Contextual advertising is a targeted marketing strategy that displays relevant advertisements based on the content and context of a webpage or user’s online activity. Contextual advertising refers to a targeted advertising strategy that displays relevant advertisements to users based on the content they are currently viewing or their online behavior. It aims to deliver ads […] - [Keyword stuffing](https://www.getresponse.com/help/keyword-stuffing.md) Keyword stuffing is the practice of excessively and unnaturally repeating keywords in a webpage’s content, meta tags, or hidden text, with the aim of manipulating search engine rankings. In the past, keyword stuffing was a common and effective strategy to improve a website’s visibility in search engine results pages (SERPs). However, search engines have become […] - [Link text](https://www.getresponse.com/help/link-text.md) Link text refers to the clickable words or phrases within a hyperlink that direct users to another webpage or resource on the internet. Link text, also known as anchor text, is the visible and clickable part of a hyperlink on a webpage. Hyperlinks are elements that allow users to navigate between different pages or resources […] - [Keyword density](https://www.getresponse.com/help/keyword-density.md) Keyword density refers to the percentage of times a specific keyword or phrase appears on a webpage compared to the total number of words on that page. It is a metric often used in search engine optimization (SEO) to determine the relevance of a webpage to a particular keyword. Keyword density is calculated by dividing […] - [Personalized marketing](https://www.getresponse.com/help/personalized-marketing.md) Personalized marketing is a strategy that tailors promotional messages and offerings to individuals based on their unique preferences, behaviors, and demographics, aiming to enhance customer engagement and drive conversions. Personalized marketing, also known as one-to-one marketing or individualized marketing, is a marketing strategy that tailors promotional efforts and messaging to meet the specific needs, preferences, […] - [Meta search engine](https://www.getresponse.com/help/meta-search-engine.md) A meta search engine is a tool that aggregates search results from multiple search engines, providing users with a comprehensive and diverse set of results in one place. A meta search engine is a type of search engine that allows users to search multiple search engines simultaneously and aggregate the results into a single list. […] - [Dedicated hosting](https://www.getresponse.com/help/dedicated-hosting.md) Dedicated hosting is a type of web hosting where a server is exclusively allocated to one user or organization, providing them with full control, resources, and security for their website or application. Dedicated hosting refers to a type of web hosting service where an entire physical server is dedicated to a single website or client. […] - [Ad network](https://www.getresponse.com/help/ad-network.md) An ad network is a platform that connects advertisers and publishers to facilitate the buying and selling of online advertising space. It acts as a middleman, serving as a marketplace where advertisers can reach their target audience by displaying their ads on various websites or mobile apps. Ad networks offer a range of benefits for […] - [Go-to-market strategy](https://www.getresponse.com/help/go-to-market-strategy.md) A go-to-market strategy is a plan that outlines how a company will introduce and promote its products or services to target customers, with the goal of achieving market penetration, customer acquisition, and revenue growth. A go-to-market strategy (GTM strategy) is a comprehensive plan that outlines how a company will bring its products or services to […] - [Multivariate testing](https://www.getresponse.com/help/multivariate-testing.md) Multivariate testing is a method used to analyze and compare multiple variables simultaneously in order to determine their impact on a specific outcome or goal. Multivariate testing is a statistical technique used in marketing and website optimization to analyze and optimize multiple variables simultaneously. It involves testing different combinations of variables, such as headlines, images, […] - [Digital content](https://www.getresponse.com/help/digital-content.md) Digital content refers to any form of media, information, or data that is created, distributed, and consumed in a digital format. It encompasses a wide range of content types, including text, images, videos, audio files, and interactive elements. One of the key characteristics of digital content is its ability to be easily accessed and shared […] - [Digital PR](https://www.getresponse.com/help/digital-pr.md) Digital PR is the strategic use of online platforms and communication channels to build brand reputation, increase online visibility, and engage with target audiences. Digital PR, short for digital public relations, is a strategic communication approach that leverages digital channels and online platforms to build and maintain positive relationships between organizations and their target audiences. […] - [Viral marketing](https://www.getresponse.com/help/viral-marketing.md) Viral marketing is a marketing strategy that aims to quickly and exponentially spread a message or promote a product or service through online platforms and social networks. It relies on the power of word-of-mouth and the sharing of content by users to reach a large audience in a short period. The term “viral” refers to […] - [eCPM](https://www.getresponse.com/help/ecpm.md) eCPM, or effective cost per mille, is a crucial metric in the realm of online advertising that provides insights into the financial performance of digital ad campaigns. The term “mille” is derived from the Latin word for thousand, and eCPM essentially quantifies the estimated earnings a publisher can expect to generate for every one thousand […] - [International SEO](https://www.getresponse.com/help/international-seo.md) International SEO is the practice of optimizing a website to improve its visibility and rankings in search engine results across multiple countries and languages. International SEO, also known as global SEO, is a strategic approach to optimizing websites and online content to improve their visibility and organic search rankings in multiple countries or regions. It […] - [Ad copy](https://www.getresponse.com/help/ad-copy.md) Ad copy is a concise and persuasive message used in advertising to capture attention, convey information, and motivate consumers to take desired actions. Ad copy, short for advertising copy, is the textual content of an advertisement that aims to promote a product, service, idea, or brand. It is a critical element of marketing and advertising […] - [Google algorithm updates](https://www.getresponse.com/help/google-algorithm-updates.md) Google algorithm updates refer to changes made to the complex set of rules and calculations used by the Google search engine to determine the ranking and visibility of web pages in search results. These updates are designed to improve the quality and relevance of search results for users. Google constantly strives to provide the most […] - [Organic search](https://www.getresponse.com/help/organic-search.md) Organic search refers to the process of obtaining website traffic from search engine results pages (SERPs) without paying for it. It is the natural or unpaid way of appearing in search engine rankings. When users enter a query in a search engine, such as Google, Bing, or Yahoo, the search engine’s algorithm analyzes and ranks […] - [Audience segmentation](https://www.getresponse.com/help/audience-segmentation.md) Audience segmentation is the process of dividing a target market into distinct groups or segments based on specific characteristics or criteria. This segmentation allows businesses and marketers to better understand their audience and tailor their marketing strategies to meet the unique needs and preferences of each segment. The primary goal of audience segmentation is to […] - [Affiliate network](https://www.getresponse.com/help/affiliate-network.md) An affiliate network is a platform that connects advertisers with publishers, allowing them to collaborate and promote products or services in exchange for a commission or referral fee. An affiliate network is a platform that connects advertisers with publishers or affiliates to facilitate the promotion and monetization of products or services. It acts as an […] - [Email spam](https://www.getresponse.com/help/email-spam.md) Email spam refers to the unsolicited and unwanted messages sent to a large number of recipients via email. These messages are typically sent for commercial purposes, such as advertising products or services, but can also include fraudulent schemes or malicious content. Spammers obtain email addresses through various means, such as purchasing lists from third-party sources, […] - [Product differentiation](https://www.getresponse.com/help/product-differentiation.md) Product differentiation is creating unique features to stand out from competitors. It is a marketing strategy that involves creating distinctive characteristics or features for a product to differentiate it from competitors’ offerings in the market. The goal is to make the product more attractive and desirable to consumers, ultimately leading to increased sales and market […] - [Email template](https://www.getresponse.com/help/email-template.md) Email templates are pre-designed, customizable, and reusable layouts that save time and effort in composing messages. These templates in Email Marketing Tool serve as a foundation for creating various types of emails, such as business correspondence, marketing campaigns, customer support inquiries, and more. Typically they include a standardized layout, formatting, and content sections, such as […] - [BIMI](https://www.getresponse.com/help/bimi.md) Brand Indicators for Message Identification (BIMI) enhances brand recognition and trust by displaying logos next to authenticated emails. It helps combat email phishing and spoofing by providing visual indicators of sender authenticity, making it easier to distinguish legitimate emails from fraudulent ones. To implement BIMI, organizations authenticate their emails using the Domain-based Message Authentication, Reporting, […] - [Search engine marketing](https://www.getresponse.com/help/search-engine-marketing.md) Search engine marketing (SEM) refers to promoting sites and enhancing their visibility on search engine results pages (SERPs) via paid advertising. It is a form of internet marketing that aims to drive targeted traffic to websites by increasing their visibility on search engines like Google, Bing, and Yahoo. SEM utilizes a combination of paid search […] - [YouTube advertising](https://www.getresponse.com/help/youtube-advertising.md) YouTube advertising refers to the practice of promoting products, services, or brands on the YouTube platform through various ad formats. As one of the most popular video-sharing platforms in the world, YouTube offers businesses a vast audience reach and diverse targeting options. There are several types of YouTube ads available for advertisers to choose from. […] - [Omnichannel marketing](https://www.getresponse.com/help/omnichannel-marketing.md) Omnichannel marketing integrates all communication channels for a cohesive customer experience. It focuses on providing a unified message and brand experience across multiple platforms, such as brick-and-mortar stores, websites, social media, mobile apps, and customer support. The goal of omnichannel marketing is to meet customers wherever they are and provide them with a personalized and […] - [ALT text](https://www.getresponse.com/help/alt-text.md) Alt text, or alternative text, serves as a descriptive textual representation of images or graphics within web content. It is primarily used for accessibility purposes, allowing individuals who are visually impaired or using assistive technologies to understand and interpret the content of an image. Alt texts are essential for creating an inclusive web experience, as […] - [Customer journey](https://www.getresponse.com/help/customer-journey.md) The customer journey is the path customers take when engaging with a business, from awareness to post-purchase interaction. It encompasses all touchpoints and experiences a customer has throughout their entire relationship with a company, including pre-sales, purchase, and post-sales stages. The customer journey is often depicted as a visual representation or map that outlines the […] - [Marketing automation](https://www.getresponse.com/help/marketing-automation.md) Marketing automation encompasses the strategic use of technology and software to streamline repetitive marketing tasks and processes. It involves deploying a range of tools and platforms to enhance operational efficiency and elevate customer engagement. At its essence, marketing automation seeks to refine marketing campaigns by automating mundane tasks like email marketing, lead nurturing and customer […] - [Marketing plan](https://www.getresponse.com/help/marketing-plan.md) A marketing plan is a comprehensive roadmap for a company’s marketing efforts, detailing strategies and tactics to promote its products or services. It serves as a guiding document for the marketing team, ensuring alignment with overall business goals. The plan aims to help the company achieve specific marketing objectives, such as increasing brand awareness, generating […] - [Case studies](https://www.getresponse.com/help/case-studies.md) Case studies are detailed and comprehensive analyses of specific individuals, groups, events, or situations. They are commonly used in various fields such as business, psychology, medicine, and social sciences to provide in-depth insights and understanding of complex phenomena. Case studies involve extensive research and investigation, often employing multiple sources of data including interviews, observations, documents, […] - [SERP](https://www.getresponse.com/help/serp.md) Serp is an acronym that stands for “Search Engine Results Page”. It refers to the page displayed by a search engine in response to a user’s query. When a user enters a search term or phrase into a search engine, such as Google or Bing, the search engine processes the request and generates a list […] - [Web hosting](https://www.getresponse.com/help/web-hosting.md) Web hosting is a service that allows individuals and organizations to make their websites accessible on the internet by providing storage space for website files on a server. Web hosting providers offer various types of hosting plans, including shared hosting, virtual private servers (VPS), dedicated servers, and cloud hosting. Shared hosting is the most common […] - [Webhook](https://www.getresponse.com/help/webhook.md) Webhooks are a mechanism used in web development to enable real-time communication and data exchange between different systems or applications. They provide a way for one application to notify another application about a specific event or trigger that has occurred. In simple terms, a webhook is like a phone call or a push notification that […] - [Meta tag](https://www.getresponse.com/help/meta-tag.md) Meta tags are snippets of HTML code that provide information about a webpage to search engines and website visitors. They are placed in the head section of a webpage’s HTML code and are not visible to users when they visit the webpage. Meta tags serve as a way for website owners to provide additional details […] - [B2C](https://www.getresponse.com/help/b2c.md) B2C, or Business-to-Consumer, refers to the relationship between a business and its individual customers. It is a type of commerce where businesses sell products or services directly to consumers, bypassing any intermediaries or wholesalers. In a B2C model, businesses typically market and advertise their offerings to attract and engage consumers. This can be done through […] - [Conversion rate](https://www.getresponse.com/help/conversion-rate.md) Conversion rate is the percentage of visitors or potential customers taking a desired action, like making a purchase or subscribing. This metric essentially checks if visitors, intrigued by the content or offerings, go beyond mere exploration and take the additional step of subscribing through the provided form. This key indicator directly reflects the efficacy of […] - [Vlog](https://www.getresponse.com/help/vlog.md) A vlog, short for video blog, is online content where creators share videos capturing their daily lives, experiences, opinions, or expertise. Vlogs have gained popularity in recent years due to the accessibility of video recording devices and the widespread use of platforms like YouTube and social media. Vlogs typically feature a host, often referred to […] - [Mobile app](https://www.getresponse.com/help/mobile-app.md) A mobile app, or mobile application, is software designed for use on smartphones and tablets, typically downloaded from an app store. These apps, developed in specific languages, offer functionalities ranging from entertainment to productivity. They leverage device features like GPS and cameras for location-based services and augmented reality. Mobile apps seamlessly integrate with other services […] - [Content marketing](https://www.getresponse.com/help/content-marketing.md) Content marketing strategically distributes valuable content through blog posts, articles, videos, and social media to engage a target audience. The primary aim isn’t direct promotion but to build trust, credibility, and brand awareness by consistently delivering quality content tailored to audience needs. This strategy operates on reciprocity, eschewing intrusive ads for upfront value, fostering audience […] - [Heatmap](https://www.getresponse.com/help/heatmap.md) A heatmap, a graphic representation using colors to denote matrix values, serves to visualize and analyze patterns in large datasets. It finds utility in diverse fields such as data analysis, statistics, and data visualization, especially with complex datasets. By assigning colors to values, heatmaps aid in swiftly identifying patterns, correlations, and outliers not immediately apparent […] - [Link building](https://www.getresponse.com/help/link-building.md) Link building involves obtaining hyperlinks from external websites to boost search engine rankings, enhance website visibility, and establish authority. Link building is a crucial aspect of search engine optimization (SEO) that involves acquiring hyperlinks from other websites to your own. These hyperlinks, also known as backlinks, act as a vote of confidence for your website’s […] - [Animated GIF](https://www.getresponse.com/help/animated-gif.md) An animated GIF, also known as Graphics Interchange Format, is a type of image file that contains a series of frames or individual images that are displayed in a specific sequence to create the illusion of motion or animation. It is a popular format for sharing short, looping animations on the internet. Unlike video files, […] - [Search Engine](https://www.getresponse.com/help/search-engine.md) A search engine is a software program or a web-based tool that allows users to search and retrieve information from the vast amount of data available on the internet. It serves as a gateway to the internet, enabling users to find specific websites, documents, images, videos, and other types of content based on their search […] - [Pricing](https://www.getresponse.com/help/pricing.md) Pricing refers to the process of determining the value of a product or service and setting a monetary amount that customers are willing to pay in exchange for it. It is a crucial aspect of business strategy as it directly impacts profitability, market positioning, and customer perception. The pricing decision involves considering various factors such […] - [Sponsorship](https://www.getresponse.com/help/sponsorship.md) Sponsorship is financial or in-kind support provided by an individual or organization to an event, activity, or individual in exchange for recognition or promotional benefits. Sponsorship is a business strategy where a company or organization provides financial or other forms of support to an individual, event, or entity in exchange for various benefits. It is […] - [Audience](https://www.getresponse.com/help/audience.md) An audience is the targeted group of people for a message or performance with the aim of conveying information. In the context of online marketing, an audience refers to the specific group of individuals or users who are targeted by marketers with promotional messages, content, or advertisements. This group should be carefully selected based on […] - [Keyword](https://www.getresponse.com/help/keyword.md) A keyword is a specific word or phrase used to search for information or content online, helping to categorize and retrieve relevant results. In online marketing, a “keyword” reflects the main topic or theme of a webpage, digital content, or advertisement. Keywords play a crucial role in search engine optimization (SEO) as they help search […] - [Directory](https://www.getresponse.com/help/directory.md) A directory is a comprehensive listing or catalog of various entities organized in a systematic manner for easy reference and retrieval. It serves as a centralized source of information, providing users with a structured and organized collection of listings that can be accessed for specific purposes. Directories can be found in various formats, including printed […] - [Website](https://www.getresponse.com/help/website.md) A website is a collection of related web pages that are accessible through a common domain name and hosted on a web server. It is a digital platform that provides information, services, and resources to users over the internet. Websites are designed and developed using various programming languages, such as HTML, CSS, and JavaScript, along […] - [PPC](https://www.getresponse.com/help/ppc.md) PPC stands for Pay-Per-Click, a digital advertising model where advertisers pay a fee each time their ad is clicked. It is a way to drive targeted traffic to websites and achieve specific marketing goals through online advertising campaigns. Widely utilized in various online advertising campaigns spanning search engines, social media, and display networks, PPC offers […] - [Social media marketing](https://www.getresponse.com/help/social-media-marketing.md) Social media marketing refers to the strategic use of social media platforms to promote products, services, or brands and engage with target audiences. It involves creating and sharing content on social media networks such as Facebook, Instagram, X, LinkedIn, and YouTube to reach and connect with potential customers. The primary goal of social media marketing […] - [Facebook Ads](https://www.getresponse.com/help/facebook-ads.md) Facebook ads are paid promotional messages that businesses or individuals can create and display on the Facebook platform to reach and engage with a targeted audience. Facebook ads refer to a form of online advertising that allows businesses and individuals to promote their products, services, or content on the Facebook platform. With over 2.7 billion […] - [B2B](https://www.getresponse.com/help/b2b.md) B2B, or business-to-business, refers to transactions and interactions that occur between two or more businesses rather than between a business and individual consumers. It involves the exchange of goods, services, or information between companies, with the primary objective of facilitating their own business operations or enhancing their products and services. In a B2B setting, the […] - [Favicon](https://www.getresponse.com/help/favicon.md) A favicon is a small icon displayed in a web browser’s tab or bookmark bar to represent a website. It helps users easily identify and locate the website. A favicon, short for “favorites icon,” is a small graphic symbol or logo that represents a website or web page. It is typically displayed in the browser’s […] - [CPC](https://www.getresponse.com/help/cpc.md) CPC stands for Cost Per Click, which is a metric used in online advertising to measure the cost an advertiser pays for each click on their ad. It is a pricing model commonly used in platforms like Google Ads, Facebook Ads, and other digital advertising networks. The concept of CPC is based on the idea […] - [CTR](https://www.getresponse.com/help/ctr.md) CTR stands for Click-Through Rate. It is a metric that measures the percentage of people who click on a specific link or advertisement, out of the total number of people who view it. It helps gauge the effectiveness and engagement of digital marketing campaigns. Monitoring CTR is essential for marketers to gain insights into the […] - [SSL](https://www.getresponse.com/help/ssl.md) SSL stands for Secure Sockets Layer, which is a protocol that provides secure communication over the internet. It ensures the confidentiality, integrity, and authenticity of data transmitted between a web browser and a web server. SSL works by encrypting the data exchanged between the browser and server, making it unreadable to anyone who may intercept […] - [Browser](https://www.getresponse.com/help/browser.md) A browser is a software application that allows users to access and view information on the World Wide Web. It acts as a gateway between the user and the internet, enabling them to search for and access various websites, webpages, and online content. Browsers provide a user-friendly interface that allows individuals to interact with the […] - [Web Design](https://www.getresponse.com/help/web-design.md) Web design refers to the process of creating and designing the visual layout and user interface of a website. It involves the arrangement and organization of various elements such as text, images, graphics, and interactive features to create an aesthetically pleasing and functional website. The primary goal of web design is to create an engaging […] - [CPL](https://www.getresponse.com/help/cpl.md) CPL, or Cost Per Lead, serves as a pivotal metric in marketing, quantifying the expense associated with acquiring essential customer contact information or generating a lead. This metric is particularly valuable for businesses aiming to assess the efficiency of their marketing campaigns and lead generation strategies. By calculating the cost incurred for each potential customer’s […] - [GPT-3](https://www.getresponse.com/help/gpt-3.md) GPT-3 or Generative Pre-trained Transformer, is a type of artificial intelligence language model developed by OpenAI, which employs deep learning algorithms to generate human-like text and excel in diverse natural language processing tasks. The “Generative” part signifies its ability to generate human-like text, “Pre-trained” indicates that it is trained on a large dataset before fine-tuning […] - [Fintech](https://www.getresponse.com/help/fintech.md) Fintech, short for financial technology, refers to the innovative use of technology in the financial services industry. It encompasses a broad range of technologies and applications that aim to improve and automate various financial processes, products, and services. It gained significant traction in recent years, driven by advancements in digital technology, increased internet penetration, and […] - [E-Commerce](https://www.getresponse.com/help/e-commerce.md) E-commerce, short for electronic commerce, refers to the buying and selling of goods and services over the internet. It involves the use of electronic platforms, such as websites or mobile applications, to facilitate online transactions between buyers and sellers. In e-commerce, customers can browse through a wide range of products or services offered by various […] - [Social media](https://www.getresponse.com/help/social-media.md) Social media refers to online platforms and tools that enable users to create and exchange content in virtual communities and networks. It has become an integral part of our daily lives, transforming the way we communicate, interact, and access information. One of the key features of social media is its user-generated content, where individuals can […] - [KPI](https://www.getresponse.com/help/kpi.md) KPI, or Key Performance Indicator, is a measurable value that demonstrates how effectively an organization is achieving its key objectives. KPIs are used to evaluate the success or failure of specific activities and provide insights into the overall performance of a business or project. KPIs are crucial for organizations as they provide a clear and […] - [CTA](https://www.getresponse.com/help/cta.md) CTA stands for Call to Action. It is a prompt or instruction that encourages users to take a specific action, such as clicking a button, signing up for a newsletter, or making a purchase. It is a pivotal element in marketing strategies, guiding users toward specific actions that align with the campaign’s objectives. These actions […] - [SaaS](https://www.getresponse.com/help/saas.md) SaaS, or Software as a Service, is a cloud-based software distribution model where applications are hosted and provided to users over the internet, eliminating the need for local installations and allowing for easy scalability and accessibility. Unlike traditional software, which often requires upfront purchase and installation on individual computers, SaaS allows users to access applications […] - [CPM](https://www.getresponse.com/help/cpm.md) CPM stands for Cost Per Mille, a metric used in advertising to measure the cost of reaching 1,000 viewers or users. It helps advertisers understand the cost efficiency of their campaigns. By quantifying the expense associated with delivering a thousand impressions, CPM enables advertisers to compare costs across various channels, both traditional and digital. This […] - [CRM](https://www.getresponse.com/help/crm.md) CRM, or Customer Relationship Management, refers to the strategies, practices, and technologies that businesses use to manage and analyze their interactions with current and potential customers. It is a holistic approach aimed at improving customer satisfaction, loyalty, and overall business performance. At its core, CRM is about building and maintaining strong relationships with customers. It […] - [Podcast](https://www.getresponse.com/help/podcast.md) A podcast is a digital audio or video program that is available for streaming or downloading on the internet. It is typically a series of episodes, which can be subscribed to and listened to at the listener’s convenience. Podcasts have gained immense popularity in recent years due to their accessibility and versatility. They cover a […] - [Dropshipping](https://www.getresponse.com/help/dropshipping.md) Dropshipping is a retail fulfillment method where a store doesn’t keep the products it sells in stock. Instead, when a store sells a product using the dropshipping model, it purchases the item from a third-party supplier who then ships it directly to the customer. This means that the store owner doesn’t have to handle the […] - [CPA](https://www.getresponse.com/help/cpa.md) Cost per Action (CPA) is a performance metric in advertising that measures the cost incurred for each desired user action, such as a signup or purchase. CPA is a crucial metric in email marketing, determining the cost based on specific user actions. In email campaigns, CPA is associated with actions like Email Signups, Lead Generation, […] - [Google My Business](https://www.getresponse.com/help/google-my-business.md) Google My Business is a free online tool provided by Google that allows businesses to manage their online presence and enhance their visibility in local search results. It provides a platform for businesses to create and update their business profile, including essential information such as business name, address, phone number, website, hours of operation, and […] - [Javascript](https://www.getresponse.com/help/javascript.md) JavaScript is a programming language commonly used for web development. It allows for interactive elements on websites, enhancing user experience and functionality. JavaScript is a high-level, interpreted programming language primarily used for creating interactive and dynamic web pages. It was initially developed by Brendan Eich in 1995 and has since become one of the most […] - [Deep linking](https://www.getresponse.com/help/deep-linking.md) Deep linking is a technique that allows users to navigate directly to specific content within a website or mobile app, bypassing the homepage. It improves user experience by providing seamless access to relevant information, boosting engagement and conversion rates. Deep linking refers to the practice of embedding a hyperlink that directs a user to a […] - [User research](https://www.getresponse.com/help/user-research.md) User research is a systematic process of gathering and analyzing information about users to better understand their needs, behaviors, and preferences. It involves various methods and techniques to collect data and insights that inform the design and development of products, services, or experiences. The main objective of user research is to gain a deep understanding […] - [Customer data platform](https://www.getresponse.com/help/customer-data-platform.md) A customer data platform (CDP) is a software system that collects, integrates, and manages customer data from various sources to create a unified and comprehensive view of each customer. It serves as a central repository for all customer-related information, allowing businesses to better understand their customers, personalize marketing efforts, and enhance customer experiences. CDPs are […] - [Lead magnet](https://www.getresponse.com/help/lead-magnet.md) A lead magnet is a valuable piece of content or offer provided to potential customers in exchange for their contact information, with the goal of generating leads and building a customer base. A lead magnet is a valuable piece of content or an incentive offered by a business or marketer in exchange for a person’s […] - [Display ads](https://www.getresponse.com/help/display-ads.md) Display ads are online advertisements that appear on websites, apps, or social media platforms. They typically include text, images, or videos and are designed to attract attention and promote products, services, or brands to a targeted audience. Display ads can take various formats, such as banners, pop-ups, interstitials, or video ads. They are commonly found […] - [Transactional email](https://www.getresponse.com/help/transactional-email.md) Transactional email is an automated message sent to an individual in response to a specific action or transaction, providing necessary information or confirming details. A transactional email is an automated message sent to an individual as a direct result of their interaction with a particular website or online service. Unlike promotional or marketing emails, transactional […] - [Google Marketing Platform](https://www.getresponse.com/help/google-marketing-platform.md) Google Marketing Platform is a comprehensive suite of tools and services offered by Google, designed to help businesses effectively manage and optimize their online advertising campaigns, analyze customer data, and drive better marketing results. At its core, Google Marketing Platform provides a unified and integrated platform for businesses to plan, execute, and measure their digital […] - [Paid media](https://www.getresponse.com/help/paid-media.md) Paid media refers to promotional content that a company pays for, such as advertisements, sponsored posts, or boosted social media content, to reach a wider audience and increase brand visibility. Paid media refers to advertising and promotional content that a company or individual pays for, typically through various channels and platforms, to reach a wider […] - [HTML email](https://www.getresponse.com/help/html-email.md) HTML email is a type of electronic message that uses Hypertext Markup Language (HTML) to include formatting, images, links, and other interactive elements for visually appealing and engaging email communication. An HTML email is an electronic message that is formatted using Hypertext Markup Language (HTML). It allows for the inclusion of various design elements, such […] - [Media planning](https://www.getresponse.com/help/media-planning.md) Media planning is the strategic process of determining the most effective channels and tactics to reach a target audience, maximizing the impact of advertising campaigns. Media planning is the process of strategically selecting and scheduling advertising messages across various media channels to reach a target audience effectively. It involves analyzing market research data, understanding consumer […] - [Title tag](https://www.getresponse.com/help/title-tag.md) Title tag is a concise HTML element that summarizes the content of a webpage in around 50-60 characters, appearing as the clickable headline in search engine results pages. Title tags are HTML elements that provide a concise and accurate description of a webpage’s content. They are displayed as the clickable headline in search engine results […] - [Caching](https://www.getresponse.com/help/caching.md) Caching is the process of storing frequently accessed data or resources in a temporary storage location, enabling faster retrieval and improved performance. Caching, in the context of computer science and information technology, refers to the technique of storing frequently accessed data or resources in a temporary storage location called a cache. The purpose of caching […] - [Network effect](https://www.getresponse.com/help/network-effect.md) Network effect refers to the phenomenon where the value and usefulness of a product or service increases as more people use it, creating a positive feedback loop that attracts even more users and enhances its overall impact. The network effect, also known as network externality, is a phenomenon in which the value and utility of […] - [Direct mail marketing](https://www.getresponse.com/help/direct-mail-marketing.md) Direct mail marketing is a targeted advertising strategy that involves sending promotional materials directly to potential customers’ mailboxes, aiming to generate leads and drive sales. Direct mail marketing is a targeted advertising strategy that involves sending promotional materials or messages directly to a specific group of individuals through traditional mail services. This form of marketing […] - [Unique selling proposition](https://www.getresponse.com/help/unique-selling-proposition.md) Unique Selling Proposition (USP) is a distinctive feature or benefit that sets a product or service apart from competitors, highlighting its value and compelling customers to choose it over alternatives. A Unique Selling Proposition (USP) is a distinctive attribute or characteristic of a product, service, or brand that sets it apart from competitors in the […] - [Email automation](https://www.getresponse.com/help/email-automation.md) Email automation is the process of using software or tools to automatically send pre-written emails to a targeted audience based on specific triggers or actions, saving time and effort while effectively nurturing leads or engaging with customers. Email automation refers to the process of using technology and software to automate various aspects of email marketing […] - [Freemium](https://www.getresponse.com/help/freemium.md) Freemium is a business model that combines offering a product or service for free, with the option to upgrade or access additional features through a paid subscription or in-app purchases. The term “freemium” is a combination of the words “free” and “premium”. In the freemium model, the basic version of a product or service is […] - [Integrated marketing](https://www.getresponse.com/help/integrated-marketing.md) Integrated marketing is a strategic approach that combines various marketing channels and tactics to create a cohesive and consistent brand experience, ensuring all messages and efforts work together towards achieving business goals. Integrated marketing refers to a strategic approach in marketing that combines and coordinates various marketing channels and tactics to deliver a consistent and […] - [Core web vitals](https://www.getresponse.com/help/core-web-vitals.md) Core Web Vitals are a set of essential metrics that measure the user experience on a website, including loading speed, interactivity, and visual stability. Core Web Vitals are a set of specific metrics that measure the performance and user experience of a website. These metrics focus on three key aspects: loading, interactivity, and visual stability. […] - [Responsive web design](https://www.getresponse.com/help/responsive-web-design.md) Responsive web design is an approach that ensures websites adapt to different screen sizes and devices, providing an optimal user experience by automatically adjusting layout and content. Responsive web design is an approach to designing and developing websites that ensures optimal viewing and interaction across a wide range of devices and screen sizes. With the […] - [Advertorial](https://www.getresponse.com/help/advertorial.md) An advertorial is a form of advertising that combines editorial content and promotional messaging to promote a product or service in a subtle and persuasive manner. An advertorial is a form of advertising that combines the elements of an advertisement and editorial content. It is a promotional piece of content that is designed to resemble […] - [E-commerce website](https://www.getresponse.com/help/e-commerce-website.md) An e-commerce website is an online platform that enables businesses to sell products or services, allowing customers to browse, make purchases, and complete transactions electronically. An e-commerce website, also known as an online store or online shop, is a digital platform that allows businesses to sell products or services over the internet. It serves as […] - [Drip campaign](https://www.getresponse.com/help/drip-campaign.md) A drip campaign is a marketing strategy that involves sending a series of pre-written, automated messages to a targeted audience over a specific period of time. The term “drip” refers to the gradual and consistent delivery of these messages, similar to water dripping from a faucet. The purpose of a drip campaign is to nurture […] - [Web analytics](https://www.getresponse.com/help/web-analytics.md) Web analytics is the process of collecting, measuring, analyzing, and interpreting data from websites and online platforms to gain insights into user behavior, website performance, and marketing effectiveness. Web analytics involves tracking and measuring various metrics to gain insights into user behavior, traffic sources, conversions, and other key performance indicators (KPIs). This data-driven approach helps […] - [SEO consultancy](https://www.getresponse.com/help/seo-consultancy.md) SEO consultancy is a service that helps businesses improve their online visibility and organic search rankings through strategic planning, analysis, and optimization techniques. SEO consultancy refers to the professional service provided by experts in search engine optimization (SEO) to businesses and individuals seeking to improve their online visibility and organic search rankings. The role of […] - [Data controller](https://www.getresponse.com/help/data-controller.md) The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be […] - [Data processor](https://www.getresponse.com/help/data-processor.md) A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller. - [Personal data processing](https://www.getresponse.com/help/personal-data-processing.md) Personal data processing refers to the collection, storage, use, and management of information that identifies or relates to an individual, such as their name, address, or financial details. Personal data processing refers to the collection, storage, use, disclosure, and management of individuals’ personal information by organizations, governments, or individuals themselves. It involves any operation or […] - [Sensitive personal data](https://www.getresponse.com/help/sensitive-personal-data.md) Special categories of personal data which is, by its nature, particularly sensitive in relation to fundamental rights and freedoms and merits specific protection as the context of its processing could create significant risks to the fundamental rights and freedoms. This type of personal data includes: personal data revealing racial or ethnic origin, political opinions, religious […] - [General Data Protection Regulation (GDPR)](https://www.getresponse.com/help/general-data-protection-regulation-gdpr.md) The General Data Protection Regulation (GDPR) is a comprehensive set of data protection regulations that was implemented by the European Union (EU) in May 2018. It is designed to protect the personal data of EU citizens and residents and to give them greater control over how their data is collected, processed, and stored. The GDPR […] - [Whitelist](https://www.getresponse.com/help/whitelist.md) Whitelist is a list of email addresses or domains that an email service provider or recipient has designated as trusted or approved senders. Emails originating from addresses or domains included on the whitelist are allowed to bypass certain filtering mechanisms and are delivered directly to the recipient’s inbox, rather than being routed to a spam […] - [Wizard](https://www.getresponse.com/help/wizard.md) Our step-by-step guide that helps you to create messages, import and capture subscribers, track sales, and more. Our wizards assist you with a number of procedures in your account so that it is really easy for you to perform chosen actions. - [ZIP File](https://www.getresponse.com/help/zip-file.md) A zipped or compressed file. “Zipping” a file involves compressing one or more items into a smaller archive. A zipped file takes up less hard drive space and less time to transfer it to another computer. - [Spam](https://www.getresponse.com/help/spam.md) Spam refers to unsolicited and unwanted electronic messages, typically sent in bulk, to a large number of recipients. These messages are often commercial in nature and aim to promote products, services, or fraudulent schemes. Spam can be delivered through various communication channels, including email, text messages, instant messaging platforms, social media, and online forums. It […] - [SPF](https://www.getresponse.com/help/spf.md) The Sender Policy Framework (SPF) is a crucial component of email authentication aimed at combating email fraud and unauthorized email sending. It operates by enabling domain owners to define which mail servers are authorized to send emails on behalf of their domain. SPF records, implemented as TXT records in a domain’s DNS settings, contain a […] - [Split Test](https://www.getresponse.com/help/split-test.md) A common testing method in which a list is Split into few parts and every group receives different creative content. This technique enables the performance of every message to be tracked in terms of conversions and determines which is more effective. - [Spoofing](https://www.getresponse.com/help/spoofing.md) Spoofing is a fraudulent practice of falsifying email header information to mislead recipients into believing that an email originated from a trusted or legitimate source when, in reality, it was sent by an unauthorized or malicious entity. This manipulation typically involves altering the “From” address, “Reply-to” address, or other header fields to mimic the identity […] - [Subject Line](https://www.getresponse.com/help/subject-line.md) A subject line is a concise phrase or sentence that summarizes the main topic or purpose of an email, helping recipients quickly understand the content and decide whether to open or prioritize the message. A subject line is a concise and informative phrase or sentence that serves as the heading or title of an email, […] - [Subscribers](https://www.getresponse.com/help/subscribers.md) People who have decided to sign-up for your list and receive your messages. - [Custom reports](https://www.getresponse.com/help/custom-reports.md) Activity or post-delivery reports containing data about your lists and message performance delivered to your mailbox on a daily, weekly or monthly basis. The Custom Reports can be accessed from the Reports page. - [Survey](https://www.getresponse.com/help/survey.md) A questionnaire of closed-ended inquiries designed to gather data or opinions from a portion of a population to approximate what an analysis of the entire group may reveal. - [Thank-you Page](https://www.getresponse.com/help/thank-you-page.md) A thank-you page is a webpage displayed after a user completes a specific action, such as making a purchase or submitting a form, to express gratitude and provide confirmation or next steps. A thank-you page, also known as a confirmation page or success page, is a web page that is displayed to users after they […] - [URL](https://www.getresponse.com/help/url.md) URL stands for Uniform Resource Locator. It is a web address that identifies the location of a resource on the internet, such as a website or a file. With GetResponse, you can create your own website, and select the URL address your target audience will need to access via their browser to locate your site. […] - [Web Form](https://www.getresponse.com/help/web-form.md) Web Form is an interactive element embedded within a webpage that allows users to input and submit their information, such as their name, email address, phone number, or other relevant details. These forms are typically designed with fields for specific data points relevant to the marketer’s objectives, such as lead generation, subscriber sign-ups, event registrations, […] - [Removals](https://www.getresponse.com/help/removals.md) Removals are contacts who unsubscribed themselves from further mailings by clicking on the link at the end of the message. - [Reply-to Field](https://www.getresponse.com/help/reply-to-field.md) The Reply-to field is an email header that allows recipients to easily reply to a specific email address, usually different from the sender’s address. The reply-to field is a feature in email communication that allows the recipient to easily reply to the sender of the message. It is typically displayed as a separate field in […] - [Report](https://www.getresponse.com/help/report.md) It’s a page that shows statistics for your sendouts, such as the open rate or the click through rate, both unique and a summary of them. - [Return on Investment (ROI)](https://www.getresponse.com/help/roi.md) ROI is a financial metric used to measure the profitability of an investment. It calculates the percentage return generated relative to the cost of the investment. Return on Investment (ROI) is a financial metric used to evaluate the profitability and efficiency of an investment. It measures the return generated from an investment relative to its […] - [RSS](https://www.getresponse.com/help/rss.md) A family of XML dialects for Web syndication used by (among other things) news websites and weblogs. The abbreviation is used to refer to the following standards: Rich Site Summary (RSS 0.91) RDF Site Summary (RSS 0.9 and 1.0) Really Simple Syndication (RSS 2.0) - [SEM](https://www.getresponse.com/help/sem.md) Search Engine Marketing – strategies and tactics used to increase the amount and quality of leads generated by the search engines, involving both organic and paid search strategies. - [Sale](https://www.getresponse.com/help/sale.md) It’s a purchase of your product made by one of your contacts. - [Soft Bounce](https://www.getresponse.com/help/soft-bounce.md) Soft Bounce refers to an email delivery failure that is temporary and usually caused by issues like a full mailbox or server problems. A soft bounce is an email delivery failure that occurs when the recipient’s email server temporarily rejects the email, but the email address is valid and the server is capable of receiving […] - [Spam Complaint](https://www.getresponse.com/help/spam-complaint.md) A spam complaint is a report or complaint made by a user regarding unsolicited and unwanted email messages or other forms of electronic communication that are considered to be spam. A spam complaint refers to the act of reporting unsolicited and unwanted messages or emails that are sent in bulk, typically for advertising or promotional […] - [Permission-based Marketing](https://www.getresponse.com/help/permission-based-marketing.md) Permission-based marketing is a strategy where businesses obtain consent from individuals before sending them promotional messages or collecting their personal information. Permission-based marketing is a strategy that involves obtaining explicit consent from individuals before sending them marketing communications. It is an approach that prioritizes building and maintaining trust with customers by respecting their preferences and […] - [Personalization](https://www.getresponse.com/help/personalization.md) The practice of writing the email to make the recipient feel that it is more personal and was sent with him or her in mind. This might include addressing your emails to certain subscribers by using merge words that are automatically replaced with custom and predefined fields in the subject and message body, i.e. “Dear […] - [Phishing](https://www.getresponse.com/help/phishing-definition.md) Phishing is a cybercrime where individuals are tricked into revealing sensitive information, such as passwords or financial details, through deceptive emails or websites designed to appear legitimate. Phishing is a malicious cyber attack technique used by hackers to deceive individuals and gain unauthorized access to their personal information, such as usernames, passwords, credit card details, […] - [Plain Text](https://www.getresponse.com/help/plain-text.md) Text in an email message that includes no formatting code. - [Pop-up](https://www.getresponse.com/help/pop-up.md) A pop-up is a small, temporary window that appears on a webpage or application, usually to display additional information or prompt the user for an action. A pop-up is a type of online advertisement that appears suddenly and unexpectedly on a user’s screen while browsing a website or using a mobile application. It typically opens […] - [POP](https://www.getresponse.com/help/pop.md) Post Office Protocol, which an email client uses to send to or receive messages from an email server. - [Postal Address](https://www.getresponse.com/help/postal-address.md) A physical postal address inserted into the content of your message, usually shown as a signature or in a footer. The signature shown below will be included at the end of every message you send. This is required by the US anti-spam regulations to stay in full compliance with CAN-SPAM law. - [Ref Tracking Number](https://www.getresponse.com/help/ref-tracking-number.md) A 3-digit number that enables you to track where your contacts inquiries came from. So, for example, if you have several websites, each with a different web form, you will be able to easily check which site generates the highest number of subscriptions. Available under Contact » Web From » Advanced Options . - [Merge Word](https://www.getresponse.com/help/merge-word.md) A combination of words referring to custom fields, which can be used for personalizing your messages. If merge words are inserted throughout the message, the brackets [ [ ] ] must be used, and the word “custom” needs to be followed by an underscore “_”. Therefore, if you have added the custom fields: industry and […] - [Message Format](https://www.getresponse.com/help/message-format.md) Format that you choose when creating your messages; it can be either Plain Text or HTML. Plain Text is the recommended one. When using it you stay in full compliance with all email marketing good practices. HTML format allows you to add color, graphics and special content. - [Newsletter Template](https://www.getresponse.com/help/newsletter-template.md) A newsletter template is a pre-designed format that provides a framework for creating consistent and visually appealing newsletters, typically used for distributing information or updates to a specific audience. A newsletter template is a pre-designed layout or format that provides a framework for creating newsletters. It serves as a guide for organizing and presenting content […] - [Multi Unsubscribe (Opt-out)](https://www.getresponse.com/help/multi-unsubscribe-opt-out.md) Multi Unsubscribe (Opt-out) is a process that allows individuals to remove themselves from multiple mailing lists or subscriptions simultaneously, saving time and effort. Multi Unsubscribe, also known as Opt-out, is a process that allows individuals to remove themselves from multiple mailing lists or subscription services simultaneously. It provides a convenient and efficient way for users […] - [Newsletter](https://www.getresponse.com/help/newsletter.md) A newsletter is a brief, regular publication that provides updates, information, and news about a specific topic or organization to its subscribers. A newsletter is a regularly distributed publication that provides information and updates on a specific topic or organization to a targeted audience. It is typically delivered via email or other digital platforms, although […] - [Non-confirmed Opt-in](https://www.getresponse.com/help/non-confirmed-opt-in.md) Non-confirmed Opt-in is a method of obtaining consent from individuals for receiving communication, where their consent is assumed unless they explicitly opt-out. Non-confirmed opt-in is a method used in email marketing where subscribers are added to a mailing list without explicitly confirming their consent. Unlike confirmed opt-in, which requires subscribers to verify their email addresses […] - [Notification](https://www.getresponse.com/help/notification.md) A feature that allows you to have all email and/or subscriptions forwarded to your chosen email address. It can be enabled under Lists >> Settings >> Subscription Settings. In order to start receiving email notifications about your list subscriptions move the slider to ON and select your email address in the drop-down below the slider. […] - [Open Rate](https://www.getresponse.com/help/open-rate.md) Open rate refers to the percentage of recipients who open and view an email or newsletter. It is a metric used to measure the effectiveness of email marketing campaigns. The open rate is a metric used in email marketing to measure the percentage of recipients who actually open an email that has been sent to […] - [Opt-in Email](https://www.getresponse.com/help/opt-in-email.md) Opt-in email refers to the practice of obtaining explicit permission from individuals before sending them promotional or informational emails. An opt-in email, also known as permission-based email, refers to a marketing strategy with Email Marketing Tool where individuals voluntarily subscribe or give explicit consent to receive emails from a particular organization or business. This type […] - [Opt-out](https://www.getresponse.com/help/opt-out.md) Opt-out refers to the action of choosing not to participate in something, such as a program, service, or mailing list, typically by requesting to be removed or unsubscribed. In marketing, opting out typically refers to the ability of individuals to decline receiving promotional communications from a company or organization. This can include emails, text messages, […] - [Performance Statistics](https://www.getresponse.com/help/performance-statistics.md) Your subscriber’s action information including: Open-rate Statistics, Removal Statistics and Click Statistics for particular links in your message. - [Interval](https://www.getresponse.com/help/interval.md) The number of days that must pass from the sign-up day for a message to be sent. - [IP Address](https://www.getresponse.com/help/ip-address.md) The Internet Protocol (IP) address is an identifier for a computer on the Internet. Each computer has its own unique number that allows it to be found on the Internet. It is written as four sets of numbers separated by periods, i.e. 123.11.1.111. - [IP Blocking](https://www.getresponse.com/help/ip-blocking.md) IP blocking is a security measure that restricts access to a specific IP address or range, preventing it from interacting with a website or network. IP blocking refers to the practice of preventing access to a specific IP address or range of IP addresses from accessing a particular network, website, or online service. It is […] - [ISP](https://www.getresponse.com/help/isp.md) An Internet Service Provider is a company that provides mail, web hosting and/or access to the Internet, i.e. Verizon DSL, AT&T, AOL, Yahoo!, MSN. - [Landing Page](https://www.getresponse.com/help/landing-page.md) A landing page, also known as a sign-up page/splash page/squeeze page is a web page specifically designed to capture the attention and interest of visitors and convert them into leads or customers. It serves as the entry point for users who click on a specific advertisement, search result, or promotional campaign. The primary goal of […] - [Lead Conversion](https://www.getresponse.com/help/lead-conversion.md) Lead conversion refers to the process of turning potential customers or leads into actual paying customers. It involves nurturing and persuading leads through targeted marketing efforts to take the desired action, such as making a purchase or signing up for a service. The lead conversion process typically starts with lead generation, where businesses use various […] - [Leads Generation](https://www.getresponse.com/help/leads-generation.md) Lead generation is the process of identifying and attracting potential customers or leads for a business with the ultimate goal of converting them into paying customers.It is a crucial aspect of marketing and sales strategies, as it helps businesses expand their customer base and increase revenue. The process of lead generation typically involves various marketing […] - [Link](https://www.getresponse.com/help/link.md) A connection between one point to another, a link is a reference to another document. It can be text links, hyperlinks, graphics or images that, when clicked, send you to another online location (for example a landing page or other pages of the website). - [List Management](https://www.getresponse.com/help/list-management.md) List management is a strategic and operational process involved in organizing, segmenting, and maintaining contact lists or databases of customers, leads, or subscribers. This includes activities such as: Overall, effective list management is crucial for targeted and personalized marketing campaigns, fostering customer relationships, and maximizing ROI. If you would like to learn more about list […] - [List Segmentation](https://www.getresponse.com/help/list-segmentation.md) List segmentation is the practice of dividing a larger email or customer list into smaller, targeted groups based on specific criteria or characteristics. This segmentation allows for more personalized and relevant communication and marketing strategies. The main goal of list segmentation is to better understand and cater to the unique needs, preferences, and behaviors of […] - [Frequency](https://www.getresponse.com/help/frequency.md) The amount of emails sent during a certain period of time. - [Mailing List](https://www.getresponse.com/help/mailing-list.md) A mailing list is a collection of email addresses used to send information or messages to a group of people simultaneously. A mailing list is a collection of email addresses used by individuals or organizations to send messages or announcements to a group of subscribers. It serves as a means of communication, allowing the sender […] - [Generating HTML](https://www.getresponse.com/help/generating-html.md) Action performed by our Wizards, for you to copy and paste the ready-to-use HTML code into your website’s body and carry out the chosen action. - [From Field](https://www.getresponse.com/help/from-field.md) The From field is a component of an email that indicates the sender of the message. It typically includes the sender’s name and email address. The From field holds significant importance as it directly impacts the recipient’s perception and engagement with an email. This component resides within the email header and typically displays either the […] - [Hard Bounce](https://www.getresponse.com/help/hard-bounce.md) A hard bounce is a failed email delivery due to a permanent issue, such as an invalid or non-existent email address. It cannot be resolved through re-sending. A hard bounce is an email delivery failure that occurs when an email cannot be delivered to the recipient’s mailbox due to permanent reasons. Unlike a soft bounce, […] - [Greylist](https://www.getresponse.com/help/greylist.md) As opposed to a blocklist, a greylist is typically considered a “cautionary” list. It marks IPs, URLs, and/or sender information the recipient may want to watch or track. If a sender is on a greylist, they shouldn’t see much (if any) impact on overall deliverability. Another usage of the word “greylisting” is when the receiver […] - [HTML](https://www.getresponse.com/help/html.md) Hypertext markup language, the basic programming language of the Internet, designed for the creation of web pages and other information viewable in a Web browser. - [Import](https://www.getresponse.com/help/import.md) One of the features that enable you to add subscribers to your subscribers list. It can be found under Contacts » Add contacts. Thanks to our Import Wizard you can easily move your current subscribers’ lists to GetResponse. - [IMAP](https://www.getresponse.com/help/imap.md) Internet Message Access Protocol, a standard protocol for accessing email from a server. - [Image Blocking](https://www.getresponse.com/help/image-blocking.md) Images turned off as a standard in an email client unless the sender is included in the users’ address book, which means that users have to take action in order to view the images in an email. - [Inactive Subscribers](https://www.getresponse.com/help/inactive-subscribers.md) Subscribers that have been removed from your list, unsubscribed or have not confirmed the subscription yet. They can be found in Contacts>>Search>>Inactive. - [Engagement rate](https://www.getresponse.com/help/engagement-rate.md) Engagement rate is a metric used to measure the level of interaction and involvement that an audience has with a particular piece of content or social media post. Engagement rate is a metric used in marketing and social media analytics to measure the level of interaction and involvement that users have with a particular piece […] - [Site search](https://www.getresponse.com/help/site-search.md) Site search is a feature that allows users to search for specific information within a website, helping them quickly find relevant content or products. A site search refers to the functionality provided on a website that allows users to search for specific content or information within that website. It is typically represented by a search […] - [Instagram Ads](https://www.getresponse.com/help/instagram-ads.md) Instagram ads refer to paid advertisements that appear on the Instagram social media platform. Instagram, owned by Facebook, offers businesses and advertisers the opportunity to promote their products or services to a targeted audience of over one billion active users. These ads can take different forms, including photo ads, video ads, carousel ads, and story […] ## Integrations and API - [Where to find the API key?](https://www.getresponse.com/help/where-do-i-find-the-api-key.md) You can find it under Integrations and API > API. To obtain your key: 1. Click on Tools and select Integrations and API from the Menu: 2. Select the API tab and then click the Generate API key button. 3. Name your key. The name is up to you. It’s a good idea to use […] - [I am a developer. Where can I find information about API?](https://www.getresponse.com/help/i-am-a-developer-where-can-i-find-information-about-api.md) For information on the GetResponse API, visit: https://apidocs.getresponse.com/v3 To view existing API integrations, visit: https://www.getresponse.com/integrations If you would like to develop an integration for your commercial or proprietary software, feel free to reach out to us for help here. - [Can I integrate my application with GetResponse using API?](https://www.getresponse.com/help/can-i-integrate-my-application-with-getresponse-using-api.md) Yes. Find the API documentation, method reference and case studies at our dedicated website. The support for API can be provided via email only by our DevZone team. Use our contact form to send them an email. - [How to maximize the accuracy of API phone validation?](https://www.getresponse.com/help/how-do-i-maximize-the-accuracy-of-api-phone-validation.md) Make sure all phone numbers include the full international format with the country code, such as +1 or +44. The system ignores special characters such as hyphens, periods, parentheses and spaces and validates the phone numbers correctly. Remember to include the country code when you pass the phone number to GetResponse. If you don’t, we […] - [How to set up regular imports to my lists?](https://www.getresponse.com/help/how-can-i-set-up-regular-imports-to-my-lists.md) You can integrate your GetResponse account with other applications to add contacts to your account on a continuous basis. Recurring imports give you the ability to regularly add new contacts or automatically update contact information every 24 hours. When you set up the integrations, you specify the list you want to add contacts to. Optionally, […] - [Can I add EventBrite customers to my contact list?](https://www.getresponse.com/help/can-i-add-eventbrite-customers-to-my-contact-list.md) You can integrate your Eventbrite and GetResponse accounts when you want to add your existing and future Eventbrite clients to your GetResponse lists. With this integration you can: You can edit and disconnect the integration at any time. You can create imports to more than one list. Connect GetResponse and Eventbrite accounts Configure recurring imports […] - [How to connect my Facebook and GetResponse accounts?](https://www.getresponse.com/help/how-do-i-connect-my-facebook-and-getresponse-accounts.md) You can connect your Facebook and GetResponse accounts on the Integrations page. From there, you can also manage your Facebook integration: update lists, add more accounts, or disconnect pages or accounts. Once you integrate your account with Facebook, you’ll be able to publish your newsletters in your Facebook timeline. To do this, you turn on the […] - [How to integrate GetResponse with Google Analytics?](https://www.getresponse.com/help/how-do-i-integrate-getresponse-with-google-analytics.md) If you are currently using Google Analytics on your site, you now have the ability to enable Google Analytics automatically in your GetResponse email lists. If you do not have analytics in place or would like to use Google Analytics with your existing system, it is freely available to all site owners. You can get […] - [Can I receive notifications on Slack?](https://www.getresponse.com/help/can-i-receive-notifications-on-slack.md) You can integrate GetResponse and Slack to receive notifications on one or more channels. You can get notifications: How do I set up notifications? 1. Go to Integrations and API.2. Hover your mouse over the Slack tile and click on Details.3. Click on Connect.4. Select a list (notifications are list-specific.)5. Select the kinds of information […] - [How to use Zapier with my GetResponse account?](https://www.getresponse.com/help/how-do-i-use-zapier-with-my-getresponse-account.md) When you connect your GetResponse account to Zapier you can create Zaps–automated workflows–between GetResponse and other applications you use. For example, you can have a Zap that sends a message to your Slack channel when you send out a newsletter. Here are the triggers and actions you can use to create Zaps and automate your […] - [How to integrate PayPal with GetResponse and add buttons to messages and landing pages?](https://www.getresponse.com/help/how-do-i-integrate-paypal-with-getresponse-and-add-buttons-to-messages-and-landing-pages.md) Integrate GetResponse with PayPal to add Buy Now buttons to your messages and landing pages. When you set up the integration, buttons you create in your PayPal account appear in newsletter and landing page builder toolbars. Add the buttons to your messages to grow your contact list. Use this integration alongside our PayPal Notification integration […] - [How to add contacts to a list after they complete a PayPal transaction?](https://www.getresponse.com/help/how-do-i-add-contacts-to-a-list-after-they-complete-a-paypal-transaction.md) You can use the PayPal Notification integration to expand your contact list. This integration allows customers to subscribe by completing a PayPal transaction. This includes making purchases with a Buy Now button. The integration works with buttons posted to your website, GetResponse messages, and landing pages. PayPal offers a message service called Instant Payment Notification […] - [How to integrate my store with GetResponse via custom API integration?](https://www.getresponse.com/help/how-to-integrate-my-store-with-getresponse-via-custom-api-integration.md) If you are not using any of the common e-commerce platforms we integrate with, you can build a custom integration via API with your store to use automation for various ecommerce workflows, such as abandoned cart recovery. Creating your shop To get started, first create a shop using the createShop API call. In the API […] - [How to integrate Teachable with GetResponse?](https://www.getresponse.com/help/how-to-integrate-teachable-with-getresponse.md) The GetResponse integration with Teachable allows you to automatically add Teachable students and/or leads to your GetResponse account. When enabled, each student or lead will be added to the selected contact list in GetResponse. Activating the integration Setting up the integration in Teachable From now on, Teachable will: - [How to connect my X (Twitter) and GetResponse accounts?](https://www.getresponse.com/help/how-to-connect-my-twitter-and-getresponse-accounts.md) You can connect your X and GetResponse accounts on the Integrations page. From there, you can also manage your X integration: add more accounts, or disconnect them. Once you integrate your account with X, you’ll be able to publish your newsletters in your X feed. To do this, you turn on the option to publish your […] - [How to integrate GetResponse with ClickBank?](https://www.getresponse.com/help/how-do-i-integrate-getresponse-with-clickbank.md) The GetResponse integration with ClickBank allows you to automatically add the people who purchase your products via the ClickBank platform to your GetResponse account. When enabled, each customer will be added to the selected contact list in GetResponse right after they buy your product. Activating the integration Connecting to ClickBank Enabling instant notifications If you […] - [What is Web Connect and how to use it?](https://www.getresponse.com/help/what-is-web-connect-and-how-can-i-use-it.md) What is Web Connect? Web Connect is a website integration code snippet that allows GetResponse to communicate with your website. It must be added to every page where you want to use features like popups, visitor tracking, or notifications. Once Web Connect is added to your page, it works for any and all the features […] - [How to create a webhook?](https://www.getresponse.com/help/how-to-create-a-webhook.md) Webhooks are automatic messages sent from apps when previously configured event takes place. They have a payload which is sent to a unique URL. Unlike other API requests, webhooks are instant and require less work on your end. Webhooks at GetResponse let you send real-time data from GetResponse to any other platform you’re using. Setting […] - [How to integrate GetResponse with Amazon?](https://www.getresponse.com/help/how-to-integrate-getresponse-with-amazon.md) Using Amazon along with GetResponse allows you to gather your buyers information in a list in your GetResponse account. All customers who complete their order using the Amazon Pay Now button will be added to your GetResponse campaign. All subscribers added via Amazon will be marked with the Custom Field “Origin” = “amazon_payments”. The opt-in […] - [How to integrate GetResponse with ClickFunnels?](https://www.getresponse.com/help/how-do-i-integrate-getresponse-with-clickfunnels.md) There is a number of ways to integrate your GetResponse account with ClickFunnels. Thanks to this integration, you can use your ClickFunnels leads to grow your GetResponse contact list. How do I connect GetResponse to ClickFunnels? To create the integration, you will need your GetResponse API key. If you don’t have it yet or need […] - [How to manage my Zaps in GetResponse?](https://www.getresponse.com/help/how-do-i-manage-my-zaps-in-getresponse.md) Zapier allows you to integrate different applications to allow them to communicate with each other without the use of any code. Zapier is integrated into GetResponse, allowing you to create and manage the Zaps in your Zapier account in your GetResponse dashboard. You can read more about the integrations available through Zapier here. Note: Some […] - [How to keep Salesforce and GetResponse contact data in sync?](https://www.getresponse.com/help/how-do-i-keep-salesforce-and-getresponse-contact-data-in-sync.md) To use this integration, you will need one of the following Salesforce editions: You can connect your Salesforce and GetResponse accounts with Salesforce Sync. It is a two-way integration that lets you: When you’re syncing the applications for the first time, you’ll need to connect the accounts, configure the sync, and map Salesforce custom fields […] ## Landing pages - [What is a landing page and why do I need one?](https://www.getresponse.com/help/what-is-a-landing-page-and-why-do-i-need-one.md) A landing page is a standalone web page that has: Landing pages are a perfect marketing tool because they can: What can I do with GetResponse landing pages? In the GetResponse landing page editor, you can choose from 100+ customizable templates. We keep adding more designs to meet your marketing needs. The drag-and-drop editor lets […] - [How to share an ebook with your contacts?](https://www.getresponse.com/help/how-to-share-an-ebook-with-your-contacts.md) If you’re looking to send your contacts a freebie to encourage them to sign up for your newsletters, you can do it by attaching the ebook to your landing page. There are two ways in which you can do it: In each of the methods, you need to start by creating a download link for […] - [How to add a cookies notification to my landing page?](https://www.getresponse.com/help/how-can-i-add-a-cookies-notification-to-my-landing-page.md) Cookie banners play a significant role in your landing page setup, as cookies can improve the user experience and are required in certain regions. If your website or landing page is using cookies, it is required by many local laws to have a cookie banner enabled, displaying what they are used for. We provide you […] - [How to change the language of non-editable elements on my landing page?](https://www.getresponse.com/help/how-to-change-the-language-of-non-editable-elements-on-my-landing-page.md) Some elements in landing pages are non-editable but you can choose in which language they appear. Those elements are: Available languages How to change the language of the non-editable elements - [What tools are available inside the Landing Page editor?](https://www.getresponse.com/help/what-tools-are-available-inside-the-landing-page-editor.md) Once you start creating your landing page, you can customize your page to better suit your needs. Here are a few things that you will be able to add and customize inside the GetResponse Landing Page editor: Sections Sections are a great way of organizing the content of your page. You can think of a […] - [How to add social media icons to my landing page?](https://www.getresponse.com/help/how-to-add-social-media-icons-to-my-landing-page.md) You can add social media and social sharing icons to your landing page to provide quick access and encourage more engagement from your visitors. To add and setup the social media icons: - [How to track traffic on your landing page?](https://www.getresponse.com/help/how-to-track-traffic-on-your-landing-page.md) You can use the landing page builder statistics to check what generates the most traffic on your page and learn more about page visitors. Here’s how you do that: - [How to optimize my landing page for mobile devices?](https://www.getresponse.com/help/how-to-optimize-my-landing-page-for-mobile-devices.md) The GetResponse landing page builder automatically generates a mobile-friendly view for you. This ensures your landing page is responsive across various screen sizes in both vertical and horizontal layouts. You can customize the mobile view using the following options: Hide on mobile devices This feature is available for every element on your landing page. Use […] - [How to add a popup to a landing page?](https://www.getresponse.com/help/how-to-add-a-popup-to-a-landing-page.md) Adding popups to your landing page builder can motivate customers to take specific actions. Popups can include subscription forms or be used to promote sales and events. Popups can be triggered by certain actions or displayed with delay you can set. Adding a popup Popup settings When you have the popup open in the editor, […] - [How to use sections in the landing page editor?](https://www.getresponse.com/help/how-to-use-sections-in-the-landing-page-editor.md) Sections are a great way of organizing the content of your page. You can think of a section as a container that groups elements. When you group elements such as buttons, labels, or images, you can move or delete them with a single click. Sections have two main functions: Most of our landing page templates […] - [How to track my landing page with Google Analytics?](https://www.getresponse.com/help/how-to-track-my-landing-page-with-google-analytics.md) You can track and collect metrics from your landing page just as you would for your e-commerce store. If you already have a Google Analytics account, simply add the tracking code to your new or existing landing page. We send PageViews data for every page visited on your landing page builder. After each subscription, the […] - [How to add a video to my landing page?](https://www.getresponse.com/help/how-to-add-a-video-to-my-landing-page.md) You can use a video from YouTube, Vimeo, or Wistia and embedd it on your landing page builder. To add a video to your page: After adding the video, the following options will appear (divided by sections they’re in): - [How to add Google Ads conversion tracking to my landing page?](https://www.getresponse.com/help/how-to-add-google-ads-conversion-tracking-to-my-landing-page.md) Use Google Ads conversion tracking to monitor how often visitors click the subscribe button on your sign-up form. If you have a Google Ads account, you can easily enable conversion tracking on your landing page. Simply input a conversion label and conversion ID in your landing page builder settings. Google Ads conversion tracking allows you […] - [How to track my landing page with Meta Pixel?](https://www.getresponse.com/help/how-to-track-my-landing-page-with-meta-pixel.md) You can add the Meta Pixel ID to your new or existing landing page. We provide an easy method to include the tracking code on your landing page. We send PageViews data for every visit on your landing page. After each successful subscription, we trigger the “Lead” event. (PRO TIP) This allows you to create […] - [How to duplicate elements on my landing page?](https://www.getresponse.com/help/how-to-duplicate-elements-on-my-landing-page.md) On landing pages, you can duplicate any element or set of elements easily with a use of a single button or a shortcut. It’s a great way to quickly finish your landing page without repeating work. The duplication option allows you to: Duplicating any single element To duplicate an element, hover over it and press […] - [Does my landing page come with a thank you page?](https://www.getresponse.com/help/does-my-landing-page-come-with-a-thank-you-page.md) A thank you page is what your subscriber sees when they fill out the form. It’s a good idea to design it with as much care and attention as the main page to make your subscriber feel appreciated. It’s also a great place to add links to your lead magnets, such as ebooks or training […] - [How to assign directories to my landing pages?](https://www.getresponse.com/help/how-to-assign-directories-to-my-landing-pages.md) If your domain or subdomain is linked with a website or landing page in GetResponse, you can additionally use domain directories. You can have as many directories as you need. You can use domains and directories when: You can use subdomains and directories when: How to assign directories to your landing page - [How to edit landing page settings?](https://www.getresponse.com/help/how-to-edit-landing-page-settings.md) When you finish creating the content of your landing page, it is time to configure its settings. You will have the option to configure the domain, subscription settings, statistics tracking, and much more. To access the landing page builder settings, go to Tools > Landing pages. Next, scroll to the action menu and choose Edit […] - [How to integrate my landing page with Google Tag Manager?](https://www.getresponse.com/help/how-to-integrate-my-landing-page-with-google-tag-manager.md) How do I prepare the integration ID in Google? If you already have a Google Tag Manager account, enter your container ID in the landing page settings. You can find your container ID by clicking Accounts in the top menu. You’ll see the list of your accounts. Copy the code from the Container ID column. How to create a […] - [How to promote products on my landing page?](https://www.getresponse.com/help/how-to-promote-products-on-my-landing-page.md) You can now add product boxes to your landing page to provide quick access and encourage more engagement from your visitors. How to configure store settings? How to add products to the landing page? How to edit a product box? How to edit the Checkout and Confirmation pages? What does the purchase experience look like? […] - [Using domains and subdomains with new landing pages](https://www.getresponse.com/help/using-domains-and-subdomains-with-new-landing-pages.md) You can use domains and subdomains to create targeted campaigns or organize your products according to your business needs. With subdomains, you can host multiple landing pages at a single domain. You can use root domain with your website (hosted in GetResponse or anywhere else) and create multiple subdomains, like promo.domain.com, signup.domain.com etc and/or directories […] - [How to assign my own subdomain to the landing page?](https://www.getresponse.com/help/how-to-assign-my-own-subdomain-to-the-landing-page.md) If you own a domain but don’t want to change its DNS, you can easily assign a subdomain to your GetResponse landing page builder. To assign your subdomain, go to Landing pages and click on the page name. In the landing page overview, click on the Connect a domain you own link. How can I assign a subdomain […] - [How to assign my own domain to the landing page?](https://www.getresponse.com/help/how-to-assign-my-own-domain-to-the-landing-page.md) If you own a domain, you can easily assign it to your GetResponse landing page. How to connect a previously added domain to a landing page How to connect a new domain to a landing page Nameserver values are dynamic and generated individually for each domain. Be sure to copy the exact ones shown after […] - [How to create a landing page using AI wizard?](https://www.getresponse.com/help/how-to-create-a-landing-page-using-ai-wizard.md) Our AI can prepare the whole landing page for you based on your answers to a few short questions.You get three premade landing pages to choose from, which can be later customized in an easy to use drag-and-drop editor. Landing page builder will always have just one page by default. To create your landing page: […] - [How to create a landing page using templates?](https://www.getresponse.com/help/how-to-create-a-landing-page-using-templates.md) You can easily create a fully functional landing page with no coding knowledge with the landing page builder. You only need to select one of the pre-designed templates and customize it in a simple drag-and-drop editor. Landing pages will always have just one page by default. To create your landing page: Learn more about new landing […] - [How to verify a domain in Facebook Business Manager?](https://www.getresponse.com/help/how-to-verify-a-domain-in-facebook-business-manager.md) What is a domain verification You can verify your domain in Facebook Business Manager to claim ownership of your domain. The ownership lets you prevent misuse of your domain. Please visit this page to learn in what cases you may need domain verification. Facebook Business Manager offers three different ways of domain verification. In GetResponse, […] - [How to add a custom code to my landing page?](https://www.getresponse.com/help/how-to-add-a-custom-code-to-my-landing-page.md) You can add your own HTML code, CSS formatting and JavaScript to your landing page using the Custom code element. The Custom code block should not be used to embed complete pages created outside of GetResponse into the editor. This block should only be used to add elements/styling that are not available in our native […] - [How to add a timer to my landing page?](https://www.getresponse.com/help/how-to-add-a-timer-to-my-landing-page.md) You can add a timer to your landing page to count down to a specific future date. You can also set up an evergreen countdown. It will count down from a moment your visitors open the page and trigger an upsell redirection. This is a great way to advertise a sale, upsell or build anticipation […] ## Lists - [How to edit the subscription settings for my list?](https://www.getresponse.com/help/how-can-i-edit-the-subscription-settings-for-my-list.md) Subscription settings include the options for subscription notifications, double opt-in, confirmation, and page hosting. They also allow you to preview your confirmation page, unsubscribe page, unsubscribe success page, and newsletter directory. This is where you can turn off search engine indexing for your newsletter directory, too. You can edit your Subscription settings on the List […] - [What conditions can I use to search for contacts and create segments?](https://www.getresponse.com/help/what-conditions-can-i-use-to-search-for-contacts-and-create-segments.md) You can search for contacts in your account using a variety of different conditions. You can then save these searches as segments. Segments let you target a specific group of contacts as recipients for your messages. They are useful when you want to send a message, but would prefer not to use your entire list […] - [How to tag contacts randomly?](https://www.getresponse.com/help/how-to-tag-contacts-randomly.md) You can assign tags randomly to contacts on your list. This can be useful if you want to send a single message to a group of randomly selected subscribers without using A/B test feature.Assigning a tag to random contacts will also allow you to further segment your contacts and send messages in phases. You can […] - [How to assign tags and score during import?](https://www.getresponse.com/help/how-to-assign-tags-and-score-during-import.md) Tagging during import Once you have selected an import from file, the following window will appear where you will be able to assign columns from your file to custom fields, as well as assign tags to imported contacts: After you click Assign tags to import, a new window will appear, where you will be able […] - [Where can I assign tags or scores to contacts?](https://www.getresponse.com/help/where-can-i-assign-tags-or-scores-to-contacts.md) You can assign score and tags to your contacts in a number of places in your account. Depending on the method you select, you can add tags and score to individual or multiple contacts, or automate tagging and scoring based on your contacts’ actions. To learn more about the benefits of using tags and score, […] - [How to make use of tags?](https://www.getresponse.com/help/how-do-i-make-use-of-tags.md) Tagging allows you to label anyone in your contact list. Tags in GetResponse work the same way you might know from other services, like WordPress. You can assign any number of tags and use them to build personalized and relevant communication with contacts in your lists. Tags can have many uses, here are some of […] - [Can I use tags and scoring through API?](https://www.getresponse.com/help/can-i-use-tags-and-scoring-through-api.md) Tagging Our API allows you to perform various operations on tags or contacts with and without tags. You can: For more information on how to use specific methods in your application, see https://apireference.getresponse.com/#tag/Tags. Scoring Our API allows you to perform various operations on contacts with or without scoring. You can: For more information on using […] - [How to use scoring?](https://www.getresponse.com/help/how-do-i-use-scoring.md) Scoring helps you track and rate customer actions. You can use the insights that you collect to measure the value of your contact database. Scoring points are a dynamic value that you can increase, decrease or remove depending on your business goals. You can decide which user behavior to award with extra points and which […] - [What does it mean that my import had a list sharing issue?](https://www.getresponse.com/help/what-does-it-mean-that-my-import-had-a-list-sharing-issue.md) When your account has a list sharing issue, that means that your list is extremely similar to a list in another GetResponse account. As per our Anti-Spam Policy, we don’t allow list sharing, renting, or leasing, and we prohibit the use of purchased email addresses. The reason for this is the reputation of mailing channels […] - [Where can I find import statistics?](https://www.getresponse.com/help/where-can-i-find-import-statistics.md) While importing contacts, our system checks your list to make sure it doesn’t contain any non-functioning or blocked leads. The results of this process can be found in Contacts > Import statistics. Import statistics allow you to: Note: After you’ve uploaded your import file and confirmed you’d like us to start importing your contacts, we […] - [How does the automated phone validation feature work?](https://www.getresponse.com/help/how-does-the-automated-phone-validation-feature-work.md) The system validates phone numbers you add to campaigns via web forms, squeeze pages, and imports to make sure they are correct and ready to use. Tips and tricks: 1. Make sure subscriber phone numbers are in a format that is easy to validate, including the full country code: +1 000 etc. +44 111 etc. […] - [How to create and use custom fields?](https://www.getresponse.com/help/how-do-i-create-and-use-custom-fields.md) Custom fields let you gather and store relevant information about your contacts, such as phone numbers, important dates, or preferences. In your GetResponse account, you can select from the built-in custom fields or add your own to: You can review the built-in custom fields and create your own on the Custom fields page within Contacts. […] - [Can I add links to custom fields?](https://www.getresponse.com/help/can-i-add-links-to-custom-fields.md) There are two methods of adding links to custom fields. You can create: In this article, we show you how to add a link to a text field. For general instructions on creating custom fields (including URL fields), go to How do I create and use custom fields. If you need to add consent fields […] - [What are the available custom field types?](https://www.getresponse.com/help/what-are-the-available-custom-field-types.md) You can add new custom fields using the following field types: - [What are suppression lists and when to use them?](https://www.getresponse.com/help/what-are-suppression-lists-and-when-to-use-them.md) A suppression list lets you exclude certain email addresses or domains from receiving your campaigns – even if they are still part of your main email list. You can use them to preserve your sender reputation, honor opt-outs promptly and avoid sending to invalid or risky email addresses. Suppression lists are a convenient way to […] - [How to block emails and domains from my lists or account?](https://www.getresponse.com/help/how-can-i-block-emails-and-domains-from-my-lists-or-account.md) In your GetResponse account, you can block a specific email address or domain by creating a blocklist rule on the List hygiene page. When you block contacts, you prevent them from joining your existing and future lists. This Email Marketing Tool is useful if you’d like to stop contacts from resubscribing to your list. Note: […] - [Can I segment my contacts based on ecommerce data?](https://www.getresponse.com/help/can-i-segment-my-contacts-based-on-ecommerce-data.md) Ecommerce conditions let you segment contacts based on their shopping habits: what products they bought, what brands they chose, how many times they bought items from your store or stores, and how much they spent. These conditions apply to contacts with ecommerce data in your account. To find and segment your contacts: What ecommerce conditions […] - [How to delete duplicates from my lists?](https://www.getresponse.com/help/how-do-i-delete-duplicates-from-my-lists.md) Apart from manually deleting duplicated contacts from your lists, there are two other methods to locate and delete them. How to use List Hygiene to delete duplicates To remove duplicates, do the following: How to use Marketing Automation to delete duplicates You can set it via automation under Tools > Automation > Create Workflow > […] - [Can I see why my contacts have unsubscribed?](https://www.getresponse.com/help/can-i-see-why-my-contacts-have-unsubscribed.md) The reason a contact has given for unsubscribing is available under the removed section of your inactive contacts page. The reason is also available when exporting your inactive contacts. When a contact unsubscribes, they are removing their contact details from your list. Unsubscribing also means the contact is withdrawing their permission to receive your emails. […] - [What is Engagement Score and how to use it?](https://www.getresponse.com/help/what-is-engagement-score-and-how-can-i-use-it.md) Engagement Score at GetResponse is a tool that identifies and scores the activity of your contacts based on their interactions with your emails. How does the Engagement Score work? The level of engagement is based on subscribers interactions with your content (i.e. messages). We process such data in real-time to provide you with an accurate […] - [How to find contacts by subscription method?](https://www.getresponse.com/help/how-can-i-find-contacts-by-subscription-method.md) You can add contacts or contacts may add themselves to your list using a variety of methods. So, when planning your marketing strategy, it is useful to know how they got to be on your list of contacts. Did they fill out a form on your Facebook page? Did they subscribe via a landing page […] - [How to delete contacts from a list or account?](https://www.getresponse.com/help/how-can-i-delete-contacts-from-a-list-or-account.md) You can use List hygiene to bulk-remove contacts or remove duplicates. On the List hygiene page, you can: Please note that deleting contacts doesn’t prevent them from re-subscribing to your lists in the future. If you’d like to stop them from adding to your lists, you need to block them. To find out more about […] - [How to manually remove contacts from my list?](https://www.getresponse.com/help/how-can-i-manually-remove-contacts-from-my-list.md) You can remove individual contacts or a group of contacts from your lists. To start, go to Contacts. Removing individual contacts from a specific list Removing multiple contacts from a specific list Note: Clicking Delete from account will remove them from all the lists they’re in. Removing all contacts from a specific list You can […] - [How to copy or move contacts from one list to another?](https://www.getresponse.com/help/how-can-i-copy-or-move-contacts-from-one-list-to-another.md) It’s possible to copy or move a contact or a group of contacts from one list to another. Before you begin, you should remember the following: Note: Copying contacts duplicates contacts in your account. This may exceed the number of contacts allowed by your plan, and decrease the import limit, and result in additional fees. […] - [Where can I view contact details?](https://www.getresponse.com/help/where-can-i-view-contact-details.md) Individual contact details are listed in Contact profile card. Each profile also has information about their activity, scoring history, and Consent status. To view individual contact information: What information is displayed in the Contact profile? Profile includes the following data: Contact information All activity Here you will see all activities from every tab combined. You […] - [Where can I find inactive contacts?](https://www.getresponse.com/help/where-can-i-find-inactive-contacts.md) You can find inactive contacts—contacts who haven’t confirmed their subscription, were removed from your lists, or whose emails bounced—using the search options on the Search contacts page. You can find all bounced, removed, or unconfirmed contacts and narrow down the results to a specific list, if necessary. In order to find inactive contacts: 1. Go […] - [Where can I view all my contacts?](https://www.getresponse.com/help/where-can-i-view-all-my-contacts.md) You can find the list of all contacts in your account on the Search contacts page. To get there, go to Contacts>>Search. The results show all your contacts in all the lists you’ve created in your account. You can change the way the results are displayed: To open Contact details, click anywhere in the row. […] - [How to search for contacts?](https://www.getresponse.com/help/how-do-i-search-for-contacts.md) When it comes to finding contacts, you have two options: You can do the quick search from Contacts > Search. If you decide to do the advanced search, go to Contacts > Search and click on Advanced search. All your contacts in all the lists are displayed on the Search page. From there, you can […] - [How can contacts add themselves to my list?](https://www.getresponse.com/help/how-can-contacts-add-themselves-to-my-list.md) The option to subscribe should be easily accessible on your website and other email marketing channels, such as social media profiles. Here’s a list of GetResponse tools to grow your email marketing database Forms Each form is assigned to a particular list. To create a form, select Forms and click Create form. Follow the steps […] - [How to add individual contacts directly to my list?](https://www.getresponse.com/help/how-can-i-add-individual-contacts-directly-to-my-list.md) This method of adding contacts is most useful when you want to add a single email address to your list. You can add up to 50 contacts a day using this method. You can assign custom fields to your contacts as you’re adding their names and addresses. Before you begin People you’re planning to enter […] - [Can I add role email addresses to my list of contacts?](https://www.getresponse.com/help/can-i-add-role-email-addresses-to-my-list-of-contacts.md) Role addresses are group inboxes intended to be used by a group of people, for example a company’s department, or even an entire organisation. In such a case, mailing permission will never be valid, as it must be provided by each recipient individually. Due to this fact, role addresses are not accepted within the platform […] - [How to assign custom fields during import?](https://www.getresponse.com/help/how-do-i-assign-custom-fields-during-import.md) If the list you’re importing contains custom field values, you’ll need to match them to the custom fields you have in your GetResponse account. You can also create a custom field during this step and assign it to the values you’re importing. The uploaded emails and custom fields—if used—are displayed as a table. The Email […] - [How to prepare a file for import?](https://www.getresponse.com/help/how-do-i-prepare-a-file-for-import.md) Before you import your contact list, we recommend that you go through the following checklist to make sure your file uploads successfully. Format Your file needs to be in a format that we support. Keep the following in mind when getting the file ready for import: Required field Apart from being properly formatted, the file […] - [How to import a list of contacts?](https://www.getresponse.com/help/how-can-i-import-a-list-of-contacts.md) Before you begin Starting the import After you’ve added your list, you’ll need to complete the upload process. Uploading a file Upload a file is the default setting for imports. To upload a file, you can: You can upload the following file formats: CSV, TXT, VCF, XLSX, ODS. The maximum file size is 50 MB. […] - [How to add contacts to my lists?](https://www.getresponse.com/help/how-can-i-add-contacts-to-my-lists.md) You have a few options when it comes to adding contacts to your lists. Please have a look at the list below to find the method that best suits your needs: - [Why hasn’t my custom subject line been approved?](https://www.getresponse.com/help/why-hasn-t-my-custom-subject-line-been-approved.md) All custom confirmation message subject lines are subject to verification and approval by the GetResponse Customer Success team. If the subject line is not approved, its status and the reason for rejection are displayed below it. This process is in place to ensure deliverability and open-rates of the messages. We apply a specific set of […] - [Can I change the language for my list and confirmation message?](https://www.getresponse.com/help/can-i-change-the-language-for-my-list-and-confirmation-message.md) It’s possible to select a different language for your list in the List settings. This will also change the language for your: To change the language settings for your list: To change the language of your confirmation page: - [How to customize my confirmation message?](https://www.getresponse.com/help/how-can-i-customize-my-confirmation-message.md) You have a few options when it comes to customizing your confirmation message. In the Confirmation message settings on the List settings page, you can: Adding a custom subject line Adding text to a message Selecting message format and from and reply-to addresses - [How to customize the confirmation page?](https://www.getresponse.com/help/how-can-i-customize-the-confirmation-page.md) There are a few ways to customize the confirmation page people see when they subscribe to your list. You can: Adding a description, title, and logo To preview the confirmation page, go to List settings>>Subscription and click the Confirmation page link. Selecting where to host the confirmation page Changing the language for the confirmation page - [Where can I find my list settings?](https://www.getresponse.com/help/where-can-i-find-my-list-settings.md) To get to the list settings: What details can I edit in list settings? From the List settings page, you can review and edit General, Subscription, and Confirmation message details associated with your list. Click on the headings to see the details that interest you. Click on General if you’d like to: Click on Subscription […] - [How to remove a list of contacts?](https://www.getresponse.com/help/how-do-i-remove-a-list-of-contacts.md) If you want to delete all data connected to a list, then remove the entire list from your account. How to remove a list? 1. Go to Contacts > Lists.2. Hover over the Actions icon (vertical ellipsis) to expand the menu.3. Select Delete and confirm you’d like the list to be deleted. Note: It’s not […] - [Where can I view and manage my lists?](https://www.getresponse.com/help/where-can-i-view-and-manage-my-lists.md) You can manage all your lists under Contacts > Lists. On this page, you can create, review, and sort lists. You can also perform additional actions, such as changing your default list and deleting lists. You can also manage details for specific lists on the List settings page. Setting a list as default Deleting a […] - [How to create a new contact list?](https://www.getresponse.com/help/how-do-i-create-a-new-contact-list.md) To create a new contact list, follow these steps: After you create your list, you can edit the settings or start adding contacts. - [How to create segments with AI?](https://www.getresponse.com/help/how-to-create-segments-with-ai.md) AI-powered segmentation makes it easier to build targeted contact groups without manually setting complex conditions. Simply describe the audience you want to reach, and AI will guide you with clarifying questions before suggesting the conditions needed to create the segment. This helps you quickly identify contacts based on their behavior, engagement, and profile data. How […] - [What conditions can I use to create segments in new segmentation?](https://www.getresponse.com/help/what-conditions-can-i-use-to-create-segments-in-new-segmentation.md) You can search for contacts in your account using a variety of different conditions. You can then save these searches as segments. Segments let you target a specific group of contacts as recipients for your messages. They are useful when you want to send a message, but would prefer not to use your entire list […] - [Why is a domain invalid?](https://www.getresponse.com/help/why-is-a-domain-invalid.md) While scanning import files for undesirable contacts, we also conduct a MX record check on each domain found within the uploaded segment – if we establish that the domain is undeliverable, none of the contacts on that domain will end up on your list. Your import statistics panel contains a detailed report of domains that […] - [What is Preference Center?](https://www.getresponse.com/help/what-is-preference-center.md) The Preference Center is a new feature designed to give subscribers more control over how they receive communications from GetResponse customers. This article explains what options are available, how subscribers can access them, and how Preference Center works alongside the traditional unsubscribe mechanism. What options do subscribers have in the new Preference Center With the […] - [How to edit opt-in settings?](https://www.getresponse.com/help/how-can-i-edit-opt-in-settings.md) Enabling confirmed opt-in (double opt-in) adds an additional step to the subscription process. If double opt-in is enabled, contacts need to click the confirmation link sent to their mailbox before they can join your list. The exact steps you need to take to enable or disable this option depend on the subscription method. Related articles […] - [How to find contacts based on their webinar activity?](https://www.getresponse.com/help/how-to-find-contacts-based-on-their-webinar-activity.md) If you’d like to find contacts based on their webinar activity, you can find them using the Advanced search conditions on the Search contacts page. You can narrow down your search to specific conditions: You can find these contacts by using one of the methods described below. To find contacts based on their webinar activity: - [What are spam traps and blocklists?](https://www.getresponse.com/help/what-are-spam-traps-and-blocklists.md) To maintain your domain’s reputation, you need to ensure that your list does not contain blocklisted or undesirable addresses. There is a separate category of such, called spamtraps – these addresses exist solely to detect spam-related mailing traffic, and mailing to such is bound to generate major deliverability/reputational issues. Spam traps Spam traps are email addresses […] - [I received an email that a contact was added to a list, but I can’t see them](https://www.getresponse.com/help/i-received-an-email-that-a-contact-was-added-to-a-list-but-i-can-t-see-them.md) If you received a new contact notification email and you’re unable to see the contact on your list, please check the solutions below. Are you viewing the correct list? Double check to make sure that the list mentioned in the notification email matches the name of the list that you’re viewing in your account. Is […] - [How to search for contacts based on the consent they’ve given?](https://www.getresponse.com/help/how-do-i-search-for-contacts-based-on-the-consent-they-ve-given.md) You can use a Consent fields condition in Advanced search to find contacts based on whether you’ve collected their consent or not. This information will help you decide how to manage your contact lists, plan who should receive your newsletters or build automation workflows based on contacts’ consent status. To use this condition, you first […] - [How to maintain list hygiene?](https://www.getresponse.com/help/how-to-maintain-list-hygiene.md) List hygiene is a process involving recommended practices meant to maintain or improve the quality of your list. In your GetResponse account, it’s also the name of a feature that gives you the ability to remove and block contacts from your lists. Note: it’s best not to limit your list hygiene activities to the options […] - [What is a segment and how to create one?](https://www.getresponse.com/help/what-is-a-segment.md) A segment is a specific group of contacts found with specific search conditions, saved under a unique name. Segments allow you to set up a specific group of search conditions to define a group of contacts without keeping them in a separate list. They are dynamic — you don’t need to manually add new contacts […] - [What are pre-built segments and how to use them?](https://www.getresponse.com/help/what-are-pre-built-segments-and-how-to-use-them.md) Pre-built segments are ready-to-use templates designed to make segmentation faster and easier. Instead of creating a segment manually, you can now choose from a set of 24 pre-configured templates tailored to common use cases. The templates are grouped into four key categories: Pre-built segments help you save time and make it easier to personalize campaigns […] - [How to export contacts?](https://www.getresponse.com/help/how-can-i-export-contacts.md) You can export active contacts from your GetResponse account. The exported file will include the contact ID, list, name, email address, subscription details (date, type, source), scoring, engagement score, geolocation, tags, custom fields, and the date of last update. You can export contacts from the Search contacts page. To get there: 8. Click Export new […] - [How to find people who haven’t opened my messages?](https://www.getresponse.com/help/how-do-i-find-people-who-haven-t-opened-my-messages.md) Let’s say you’d like to know who doesn’t open your messages in order to send them a re-engagement email. You’ll be able to find them using the Advanced search conditions on the Search contacts page. You’ll be able to narrow down your search to specific conditions: You can find these contacts by using one of […] ## Manage account - [How to create and use Consent fields?](https://www.getresponse.com/help/how-do-i-create-and-use-consent-fields.md) Consent fields let you collect, store, and track consent from your contacts. They store the name of the field and consent text. The name of the consent field is visible only to you. It helps you identify your consent fields when you use them in opt-in forms and other subscription methods, marketing automation, or contact […] - [How to collect consent from new and existing contacts?](https://www.getresponse.com/help/how-to-collect-consent-from-new-and-existing-contacts.md) Permission-based marketing always requires you to collect consent from your contacts. However, if your contacts are from the EU, starting May 25th, your lists are subject to the General Data Protection Regulation (GDPR). This regulation has an impact on how you collect and process contact information. In this article, we explain what tools you can […] - [How to get the account ready for GDPR?](https://www.getresponse.com/help/how-do-i-get-my-account-ready-for-gdpr.md) GDPR (General Data Protection Regulation) is Europe’s new privacy law. Adopted in April 2016, it replaces the 1995 Data Protection Directive – and marks the biggest change in data protection in 20 years. To fully comply with new regulations review your signup processes and marketing materials. See what work you need to do inside or […] - [My lists are single opt-in. Is double opt-in required to be GDPR-compliant?](https://www.getresponse.com/help/my-lists-are-single-opt-in-is-double-opt-in-required-to-be-gdpr-compliant.md) There are benefits to double opt-in but it’s not enough to be compliant with the GDPR. Double or single opt-in on their own don’t guarantee GDPR compliance because they’re not enough to prove consent. They also won’t help you track, consent from your contacts. The GDPR requires you to: To collect and track consent upon […] - [What is GetResponse and how to use it?](https://www.getresponse.com/help/what-is-getresponse-and-how-can-i-use-it.md) GetResponse is an AI-driven lifecycle automation platform designed to help you turn customers into repeat revenue. From the first interaction to repeat purchases and reactivation campaigns, GetResponse helps businesses automate the entire customer journey using email, SMS, web push notifications, and behavior-based automation. Built on over 25 years of email expertise, GetResponse combines industry-leading deliverability, […] - [Can I try GetResponse before I buy?](https://www.getresponse.com/help/can-i-try-getresponse-before-i-buy.md) Yes! It’s possible to start with a Free account which is forever free, with no credit card required. Click here to sign up for free. In this article, you will find a general description of the features available during the premium period (first 14 days) and after it. If you need a more detailed list […] - [Where can I find and edit my account settings?](https://www.getresponse.com/help/where-can-i-find-and-edit-my-account-settings.md) To manage your account settings, hover your mouse pointer over the Profile icon in the upper right corner of the Dashboard to expand a drop-down menu. Next, select Manage account. Use the side menu to switch between sections: Account details Review and edit your name, email, address, time zone and company information. Change password Change […] - [How to change my password?](https://www.getresponse.com/help/how-do-i-change-my-password.md) If you want to change your current password: Go to Profile > Manage account and select Change password. Enter your current password. Enter the new password. Please follow the security tips that appear in a tooltip box when you type in the password. Re-enter the new password in the field below. Click Change password. - [Why is the GetResponse badge displayed at the bottom of my emails, landing pages and websites?](https://www.getresponse.com/help/why-is-the-getresponse-badge-displayed-at-the-bottom-of-my-emails-landing-pages-and-websites.md) When someone clicks the logo and purchases a GetResponse account, each of you receives $30 toward future GetResponse payments. Here’s how it works: A GetResponse badge is placed at the bottom of your email, website or landing page. You are free to disable the badge on your paid account at any time. Each badge includes […] - [How to customize my Dashboard with widgets?](https://www.getresponse.com/help/how-can-i-customize-my-dashboard-with-widgets.md) GetResponse widgets give you the ability to customize your Dashboard. You can add as many as you need, in combinations that let you see the data you need the most. You can reposition them, change their settings, or remove them when they are no longer needed. Use widgets to set up quick actions, or monitor […] - [Why can’t I log in?](https://www.getresponse.com/help/why-can-t-i-log-in.md) There are a number of possible reasons why you may have difficulty logging in to your account. Check the steps below to see why this might have happened and how it can be resolved. Are the log in details incorrect or out of date? If you’re unable to log in, you may receive an error […] - [What browsers are compatible with GetResponse?](https://www.getresponse.com/help/what-browsers-are-compatible-with-getresponse.md) GetResponse supports the latest official versions for any of the following browsers: Mozilla Firefox (recommended) Google Chrome (recommended) Microsoft Edge Chromium Safari For best results, any browser used should: be fully up to date include plugins that allow JavaScrip and “cookies”. Any browser not listed above is unsupported. Older browsers may experience performance issues within […] - [Can I give other people access to my account?](https://www.getresponse.com/help/can-i-give-other-people-access-to-my-account.md) It’s possible to share specific aspects of your account with others. The Team add-on is a team management feature that lets you add users, managed by you: the admin. With this add-on, you can: You can assign the predefined and custom roles to your team based on your workflow, business strategies, and the breakdown of […] - [How to change the number of people with access to my account?](https://www.getresponse.com/help/how-do-i-change-the-number-of-people-with-access-to-my-account.md) The Starter package allows you to have up to three users, including the owner. The Marketer package offers five users total (the admin, and 4 users) included in the package pricing. The Creator package offers five users total (the admin, plus 4 users). If you need to give access to a larger number of people […] - [What roles can I assign to users?](https://www.getresponse.com/help/what-roles-can-i-assign-to-users.md) There are two types of roles you can assign to users: What predefined roles can I assign? Each predefined role is designed to give users access to specific areas of your account. Additionally, the roles have different permissions based on the types of privileges you’ve given them. The privileges allow them to either view (access […] - [How to add a user?](https://www.getresponse.com/help/how-do-i-add-a-user.md) Before you begin To add a user, you’ll need to provide their contact information and specify what role you want to assign to them. We’ll email the user you’ve added requesting them to create a password. After that, they can start using the account. - [Where to review newsletters a Designer creates?](https://www.getresponse.com/help/where-do-i-review-newsletters-a-designer-creates.md) As an admin, you’ll be able to approve or reject all projects submitted for review by users with the Designer access. They submit their designs for review by clicking the Send for approval button in the last step of the newsletter creation process (they won’t be able to schedule or send the message to contacts […] - [What does it mean that my account is being verified?](https://www.getresponse.com/help/what-does-it-mean-that-my-account-is-being-verified.md) When we detect unusual activity in an account we automatically limit it and block some of its functions. You can still log in to a limited account and view your data. However, you won’t be able to send emails or export your data while the account is under verification. Most reviews are completed within 24 […] - [How to make sure I am in compliance with CASL regulations?](https://www.getresponse.com/help/how-can-i-make-sure-i-am-in-compliance-with-casl-regulations.md) On July 1st, 2014, there were some changes introduced to the laws governing sending out emails to Canadian IPs. GetResponse is a permission-based email marketing software and we are compliant with international legislation regarding email senders. Our anti-spam policies contain CASL rulings and we take such effort to keep GetResponse a spam and spammer free […] - [Why is legal compliance important?](https://www.getresponse.com/help/why-is-legal-compliance-important.md) GetResponse adds your business address to the default email footer (see below) to comply with legal regulations of the CAN-SPAM Act. To avoid being classified as spam by major Internet service providers (ISP), your newsletter needs to meet a number of legal requirements. To help you meet them, we as your email service provider (ESP) […] - [How to send DMARC-compliant mail?](https://www.getresponse.com/help/how-can-i-send-dmarc-compliant-mail.md) DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an email authentication protocol that lets you specify deliverability policies and receive reports on messages that fail authentication. Go to the DMARC resource page to learn more about email authentication. It helps you protect the domain from spoofing and allows you to set up deliverability policies. GetResponse sends messages in compliance with all DMARC policies, ensuring that SPF and DKIM […] - [What is spam?](https://www.getresponse.com/help/what-is-spam.md) Spam, also known as junk mail, is an unsolicited commercial email messages, especially bulk email message. Unsolicited means that the recipient has not granted verifiable permission for the message to be sent. Bulk means that the message is sent as part of a larger collection of messages, all having substantively identical content. GetResponse follows a […] - [Can my account be closed because of spam complaints?](https://www.getresponse.com/help/can-my-account-be-closed-because-of-spam-complaints.md) GetResponse is a permission-based email marketing software, and as such, it maintains a strict, zero-tolerance spam policy. We are happy to cooperate with our customers in order to mitigate any compliance-related issues with their accounts. At the same time, we have an obligation to all of our customers to provide the highest level of service […] - [What is a permission-based list?](https://www.getresponse.com/help/what-is-a-permission-based-list.md) A permission-based list is a list of contacts that is entirely comprised of addresses that agreed to receive marketing emails specifically from you. The following lists are not considered permission-based: Third party lists, even if comprised of your friends, family, or your social media contacts, are not considered permission-based. Even if you had a pre-existing […] - [What is a reconfirmation campaign?](https://www.getresponse.com/help/what-is-a-reconfirmation-campaign.md) A reconfirmation campaign is the best way to proceed if you feel that your list is going stale. It will help you find out which of your contacts still want to get messages from you, and which of them are non-engaged. Non-engaged contacts are likely to bounce, issue spam complaints or unsubscribe, which will bring […] - [How to align content in GetResponse with my brand style?](https://www.getresponse.com/help/how-to-align-content-in-getresponse-with-my-brand-style.md) Brand kit is a feature that allows users to set their brand colors and fonts for consistent use across GetResponse editors. Instead of setting styles from scratch every time, you can apply them instantly, which saves time. Brand kit helps maintain a polished, consistent look across all your assets – emails, landing pages, and websites […] - [How to export your data from GetResponse?](https://www.getresponse.com/help/how-to-export-your-data-from-getresponse.md) You may want to export your data from GetResponse for backup, analysis, or migration to another platform. This guide explains how to export contacts, campaign reports, and/or other account data. There are several ways to export and work with your data in GetResponse, depending on what type of information you need. You can export contacts to download […] - [What are the icons in the top right corner of my dashboard?](https://www.getresponse.com/help/what-are-the-icons-in-the-top-right-corner-of-my-dashboard.md) In the top right corner of your dashboard you can see 5 icons. In this article you will find a short description of each one. What is the Profile icon The Profile icon is represented by a person and allows you to access your account settings, view your profile information, billing details etc. What is […] - [Where to find my chat transcripts and tickets?](https://www.getresponse.com/help/where-to-find-my-chat-transcripts-and-tickets.md) All emails that you send us and all chats that you do, are archived under My tickets menu. You can easily read your inquiries and our answers whenever you want. To find your chat transcripts: 1. Go to the Help tab: 2. Click on My tickets: 3. Click on the subject of the chat you want to check: […] - [What are the technical requirements to use GetResponse?](https://www.getresponse.com/help/what-are-the-technical-requirements-to-use-getresponse.md) Before you purchase a plan with us, make sure that your hardware and software meet our requirements. What are the system requirements? GetResponse will work on any operating system, that is able to use modern browsers and establish encrypted connection with GetResponse: What browsers are compatible with GetResponse? You can use GetResponse with the latest […] - [How to activate my Free account?](https://www.getresponse.com/help/how-can-i-activate-my-free-account.md) You can easily set up a Free account with GetResponse. The whole process is very straightforward and it requires only several clicks to fully activate your account. To activate a Free account, register here by providing your full name, email address and password. Click the Create account button. The activation process consists of 3 steps. […] - [How to change my account login?](https://www.getresponse.com/help/how-can-i-change-my-account-login.md) You can change your login in the Account details section in Manage account. To change your login: I no longer have access to my old email. How can I change my account login? If you don’t have access to your old email, you can contact us directly from the new email address at gr-compliance@cs.getresponse.com. Your message should include: […] - [What is a Trusted device feature and how to use it?](https://www.getresponse.com/help/what-is-a-trusted-device-feature-and-how-can-i-use-it.md) A trusted device feature is an option for accounts protected with a two-factor authentication (2FA). It allows you to remember the device you log in from most frequently without the need to re-enter the verification code every time you log in to your account from this device. This option will save you an additional step […] - [How to use two-factor authentication in GetResponse?](https://www.getresponse.com/help/how-to-use-two-factor-authentication-in-getresponse.md) Protect your account from unauthorized access. Use two-factor authentication to require a verification code delivered to you via email, to your mobile device via an authenticator app, or GetResponse app, or via text message to your phone. Obligatory authentication is activated for logins from unrecognized devices. You can always add a new trusted device to be able to log […] - [Can I process data outside the EEA under the GDPR?](https://www.getresponse.com/help/can-i-process-data-outside-the-eu-under-the-gdpr.md) The GDPR allows for the transfer of data to countries outside the European Economic Area (so-called “third countries”) to ensure international trade and cooperation. Under the GDPR, the transfer of personal data to third countries may take place provided certain conditions are met. You can transfer data to third countries that ensure an adequate level […] - [How to run pings and traceroutes and generate HAR files?](https://www.getresponse.com/help/how-to-run-pings-and-traceroutes-and-generate-har-files.md) A traceroute is a diagnostic tool used to track the pathway taken by packets from your device to a destination server. It might be required by GetResponse support to troubleshoot any connectivity issues between your computer and GetResponse. Ping is a tool used to test the reachability of a server. Running these commands will provide […] - [How to resolve page loading issues?](https://www.getresponse.com/help/how-to-resolve-page-loading-issues.md) If you are experiencing issues loading a GetResponse application page, we’re here to help. You may encounter one of the following scenarios: Troubleshooting steps Here are four troubleshooting steps: After completing these steps, please contact our Customer Success Team and include the collected information and files in your report. This will help us investigate the issue more […] ## Mobile apps - [Do webinars work on mobile devices?](https://www.getresponse.com/help/do-webinars-work-on-mobile-devices.md) Yes, you and webinar attendees can use the GetResponse Webinar app. The app makes it possible for: The app is available for iOS and Android devices, and can be downloaded for free from Google Play and the Apple App Store. Note: GetResponse Webinars lets you run live events. It’s not possible to create a webinar […] - [Can I send newsletters based on subscribers’ actions in my previous messages using the GetResponse mobile app?](https://www.getresponse.com/help/can-i-send-newsletters-based-on-subscribers-actions-in-my-previous-messages-using-the-getresponse-mobile-app.md) You can send another message to recipients who opened or didn’t open your previous message or to those who clicked or didn’t click anything in your previous message. Click on the 3 horizontal lines in the bottom left corner of your Dashboard. Choose Email marketing from the menu. Click on a given message. From the […] - [How to manage lists and contacts using the mobile app?](https://www.getresponse.com/help/how-can-i-manage-my-lists-and-contacts-using-the-mobile-app.md) GetResponse mobile app allows you to easily manage your lists and contacts. How do I manage my lists? How do I create a new list? How do I manage my contacts? How do I add new contacts? Add contacts manually Select a list, fill in the necessary contact information and tick the “I have permission […] - [How to personalize my mobile app dashboard?](https://www.getresponse.com/help/how-do-i-personalize-my-mobile-app-dashboard-2.md) The GetResponse Mobile App for iOS and Android lets you personalize your dashboard using widgets. They add account information that is relevant to your needs. How do I add a new widget? How do I manage my widgets? You can easily change the order of your widgets. Tap and hold your widget, then drag and drop it onto the desired place. You can […] - [How can I login in to the mobile app with a ‘magic link?’](https://www.getresponse.com/help/how-can-i-login-in-to-the-mobile-app-with-a-magic-link.md) The GetResponse mobile app lets you log into your account using a magic link. This link is a secure and convenient alternative to logging in using your password. The app is available for Android and iOS devices. Follow the instructions below to receive your magic link: Open the GetResponse mobile app on your mobile device. […] - [Does GetResponse offer a mobile app?](https://www.getresponse.com/help/does-getresponse-offer-a-mobile-app-2.md) GetResponse Mobile App for iOS or Android allows you to access your GetResponse account while you’re on the go. With the app, you will be able to: All from your mobile device! - [How to send and manage newsletters using the GetResponse mobile app?](https://www.getresponse.com/help/how-do-i-send-and-manage-newsletters-using-the-getresponse-mobile-app.md) The app offers an option to create and send plain text messages. You can also choose from your existing messages – drafts and emails sent in the past. How can I create and send a newsletter? Click on the 3 horizontal lines in the bottom left corner of your Dashboard. Choose Email marketing from the menu. […] ## Mobile push - [Mobile Apps – technical documentation for Flutter](https://www.getresponse.com/help/mobile-apps-technical-documentation-for-flutter.md) Requirements Installation Add the following to your `pubspec.yaml` file: Firebase (Push notification module) The SDK uses Firebase Cloud Messaging to handle push notifications from the GetResponse App.  iOS (Push notification module) Configure Notification Service Extension target to show images for iOS notifications in the background.  Configure required app capabilities by going to Signing & Capabilities […] - [Preparing Firebase data for integration with GetResponse](https://www.getresponse.com/help/preparing-firebase-data-for-integration-with-getresponse.md) GetResponse uses Firebase to send notifications to mobile apps (Android, iOS). It needs to be enabled in GetResponse because it’s used to authenticate users in your app and send push notifications. Project ID and Private key need to be prepared. Follow the steps to get them: You now have the necessary configurations to integrate Firebase with GetResponse and […] - [How to create Mobile Notifications?](https://www.getresponse.com/help/how-to-create-mobile-notifications.md) Mobile notifications are brief messages delivered to smartphones or tablets, alerting users about important updates, messages, or events from apps or services. They serve to keep users informed and engaged with timely information on their devices. Mobile notifications are built using a combination of server-side infrastructure (GetResponse is using Firebase Cloud Message Servers) and client-side software […] - [Mobile Apps – technical documentation for iOS](https://www.getresponse.com/help/mobile-apps-technical-documentation-for-ios.md) Requirements Installation To add the package as a dependency to your Xcode project, follow the steps: Alternatively: Preparation To fully support notifications and collect statistics, you need to add the Notification Service Extension target. Next, configure required app capabilities by going to Signing & Capabilities > + Capability: Usage Managing consent Available methods Note that […] - [Mobile Apps – technical documentation for Android](https://www.getresponse.com/help/mobile-apps-technical-documentation-for-android.md) Requirements Initialisation Create an instance of GetResponseMobileSDK with data created in the GetResponse App. Parameters:  After configuration SDK has to be initialized. Messaging service – handle Incoming Push Message This point assumes that Firebase Messaging is configured and there is a service extending FirebaseMessagingService  Inject GetResponseMobileSDK in the MessagingService and provide what class is your app entry point.  […] ## Paid ads - [How to create Facebook Ads in GetResponse?](https://www.getresponse.com/help/how-can-i-create-facebook-ads-in-getresponse.md) Facebook Ads integration allows you to extend your marketing actions by reaching out to people on social media directly from your GetResponse account. You can create ads for Facebook Pages and Instagram accounts connected to them. Facebook ads can be created for a variety of audiences making sure that it reaches the people you want. […] - [What statuses can my Facebook Ads have?](https://www.getresponse.com/help/what-statuses-can-my-facebook-ads-have.md) There are different scenarios possible when it comes to the status of your Facebook ads. When you submit an ad, it first has to be accepted by GetResponse, and then by Facebook. When the ad is in review, it will have an In review status. What happens when my ad is accepted? When you submit […] - [What are website visitors in Facebook Ads?](https://www.getresponse.com/help/what-are-website-visitors-in-facebook-ads.md) When configuring Facebook Ads in GetResponse, you can set up your ad audience based on visitors to your landing page or custom website URL. This allows you to target only the people who have visited your page in the specified time period or exclude those people from your target audience. We automatically add the Facebook […] - [How to create Google Ads in GetResponse?](https://www.getresponse.com/help/how-can-i-create-google-ads-in-getresponse.md) Google Ads will allow you to market your business to contacts with even more precision. They make it possible to target your potential customers when they search for specific keywords on Google. Google Ads integration will make it simpler to reach your contacts where they are and while they are looking for a specific business. […] - [How to generate ad content using AI Assistant in paid ads?](https://www.getresponse.com/help/how-to-generate-ad-content-using-ai-assistant-in-paid-ads.md) Creating Google ads is now faster and easier thanks to the AI Assistant. With the integration with OpenAI, by answering a few simple questions, you will receive ad content in the form of eight headlines and four descriptions. - [How to sync my ads audience with GetResponse?](https://www.getresponse.com/help/how-can-i-sync-my-ads-audience-with-getresponse.md) What are ad audiences for? To manage who sees your ads, you can create an ad audience based on your contact lists or segments and export it to your Google Ads account. You’ll be able to include or exclude it when you create a Google Ad. To create an audience, you need to integrate your […] - [How to connect a Facebook Ads account to GetResponse?](https://www.getresponse.com/help/how-can-i-connect-a-facebook-ads-account-to-getresponse.md) Connecting your account allows you to create Facebook Ads directly in GetResponse. Connecting Facebook Ads to GetResponse To connect your Facebook Ads account to GetResponse: Go to Integrations and API. Look for new Facebook Ads and click on Details. Click Connect. Select your Facebook account. You will be redirected to Facebook where you have to […] - [How to connect a Google Ads account to GetResponse?](https://www.getresponse.com/help/how-can-i-connect-a-google-ads-account-to-getresponse.md) Connecting your account allows you to create Google Ads directly in GetResponse. Connecting Google Ads to GetResponse To connect your Google Ads account to GetResponse: Go to Integrations and API. Look for Google Ads and click on Details. Press Connect. Select your Google account. Tick the appropriate option and press Continue to allow permissions regarding […] - [Where to disconnect the integration?](https://www.getresponse.com/help/where-can-i-disconnect-the-integration.md) The first step is to disconnect it in GetResponse. Do that: The second part is to remove the connection in Google Ads. To do that: - [How will I be charged for the ad?](https://www.getresponse.com/help/how-will-i-be-charged-for-the-ad.md) All the charges happen in Google Ads based on the card you have added to your account. All the details and information can be found in the Billing section in Google Ads. When it comes to invoices or payment receipts, please check the Google help article for more information. - [Where can I monitor my results?](https://www.getresponse.com/help/where-can-i-monitor-my-results.md) To monitor your ad results, please go to Paid Ads >> Google Ads. There you will be able to see: Impressions — how many times your ad was viewed, Clicks — how many times your ad was clicked. CPC (cost per click) — the actual price you pay for each click in your ad. CTR (clickthrough rate) — the number of clicks […] - [How to manage my Ads?](https://www.getresponse.com/help/how-do-i-manage-my-ads.md) To manage your ads, please go to Paid Ads >> Google Ads. Your ad can have the following statuses: Active, Paused, Ended, Draft, Disapproved. To manage the ad, hover over the actions menu (vertical ellipsis): For the ad you have saved, but not configured completely, you will have the option to edit, duplicate, delete. You can duplicate or pause active ads. You can duplicate or unpause paused ads. You can duplicate finished ads, […] ## Partner programs - [How does Refer a friend program work?](https://www.getresponse.com/help/how-does-refer-a-friend-program-work.md) The ‘Refer a friend’ Program allows you to recommend GetResponse service to another person using the special referral link. The referral link contains a unique parameter assigned to your account. To benefit from the program you need to have an active paid account. How it works Where can I find my personalized link How much […] - [How do you track my sales and performance?](https://www.getresponse.com/help/how-do-you-track-my-sales-and-performance.md) After signing up, you’ll get a unique and shareable affiliate link to use immediately. You can find it in the welcome email and on your Affiliate Dashboard: We use cookie tracking and your affiliate link to record clicks, new accounts, sales, and performance data. If you require a unique promo code, contact the affiliate team […] - [Is deep linking available?](https://www.getresponse.com/help/is-deep-linking-available.md) Deep linking is available, and it’s how an affiliate creates a link to a specific page on the merchant’s site. Instead of using a standard homepage affiliate link, you can link to a web page, blog, or resource related to your content to increase relevance and conversion rates. How can I create deep linking to […] - [When will I get paid?](https://www.getresponse.com/help/when-will-i-get-paid.md) For the recurring program, we pay commissions around the 20th of each month for verified sales from the previous month. For the bounty program, we pay commissions within 30 days, after a 60-day sales verification period. For both programs, you must exceed the minimum threshold of $50 to receive payment ($200 in case of Wire […] - [What’s the difference between Recurring and Bounty Affiliate Program?](https://www.getresponse.com/help/what-s-the-difference-between-recurring-and-bounty-affiliate-program.md) With Affiliate Recurring Program you will get continuous commissions – 33% for every payment done by recommended customer every month. We pay commissions around the 20th of each month for verified sales from the previous month. With Affiliate Bounty Program you will get a one-time commission of $100 for every sale. We pay commissions within […] - [Can you pay out my affiliate earnings to my credit card saved in my GetResponse product account?](https://www.getresponse.com/help/can-you-pay-out-my-affiliate-earnings-to-my-credit-card-saved-in-my-getresponse-product-account.md) No, this is not possible. The billing details for both accounts remain separate. You can get affiliate commissions only via one of methods available for your affiliate account. - [Will I get affiliate support through GetResponse chats?](https://www.getresponse.com/help/will-i-get-affiliate-support-through-getresponse-chats.md) The chat support is offered mainly for product-related questions, however we will be able to assist you with the following: how to create an affiliate account, general questions about the affiliate account, basic troubleshooting in cases such as login issues or invalid website error, integration related questions, questions from the Partner Program section in our […] - [Will my GetResponse sub-users have access to my GetResponse affiliate account area?](https://www.getresponse.com/help/will-my-getresponse-sub-users-have-access-to-my-getresponse-affiliate-account-area.md) No. The GetResponse sub-users will not have access to your affiliate account. - [Will I be able to switch between my GetResponse account and GetResponse affiliate account after integrating them?](https://www.getresponse.com/help/will-i-be-able-to-switch-between-my-getresponse-account-and-getresponse-affiliate-account-after-integrating-them.md) Yes. After the successful integration you will be able to log in to one application and switch between the two without having to log in to each separately. - [Will my GetResponse product account still be active if I close my GetResponse affiliate account?](https://www.getresponse.com/help/will-my-getresponse-product-account-still-be-active-if-i-close-my-getresponse-affiliate-account.md) Yes. Your GetResponse product account will remain active as long as it’s paid for or until the free use expires. - [Can I use my affiliate earnings to pay for my GetResponse product account?](https://www.getresponse.com/help/can-i-use-my-affiliate-earnings-to-pay-for-my-getresponse-product-account.md) No. It’s not possible. - [Will I still have access to my GetResponse affiliate account and be able to earn commissions if I don’t use GetResponse?](https://www.getresponse.com/help/will-i-still-have-access-to-my-getresponse-affiliate-account-and-be-able-to-earn-commissions-if-i-don-t-use-getresponse.md) Having a GetResponse account is not obligatory to be a GetResponse affiliate and earn commissions. You will have access to your GetResponse account for as long you want, provided the terms and conditions of this program are not violated. - [Do my account details have to match on both my GetResponse affiliate and GetResponse product accounts to integrate them together?](https://www.getresponse.com/help/do-my-account-details-have-to-match-on-both-my-getresponse-affiliate-and-getresponse-product-accounts-to-integrate-them-together.md) No. You can have both accounts created with different email address and your other data doesn’t have to match to integrate the accounts. - [I created my GetResponse account through the affiliate panel but haven’t received any discount code](https://www.getresponse.com/help/i-created-my-getresponse-account-through-the-affiliate-panel-but-haven-t-received-any-discount-code.md) The code is automatically added to your GetResponse Free account. When you upgrade to a paid plan, it will automatically discount the price for you. - [Can I use my affiliate discount code more than once?](https://www.getresponse.com/help/can-i-use-my-affiliate-discount-code-more-than-once.md) The code can be used only once and only to create a GetResponse account for yourself. This is our way to support you in getting access to our product with the preferential terms and use it as a tool to promote GetResponse. ## Premium newsletters - [What are Premium Newsletters and how to create them?](https://www.getresponse.com/help/what-are-premium-newsletters-and-how-to-create-them.md) With our Premium newsletters, you can share premium content and resources, and diversify how you monetize your expertise. You can use them to grant your subscribers early access to exclusive information and deliver specialized knowledge. Additionally, you can share valuable resources like e-books or learning materials and maintain a consistent, ad-free reading experience. Difference between […] ## Pricing and billing - [How does GetResponse pricing work?](https://www.getresponse.com/help/how-does-getresponse-pricing-work.md) What plans are available at GetResponse There are three plans offered, each of them with their own add-on availability and included features. All plans include options for the list sizes: 1k, 2.5k, 5k, 10k, 25k, 50k and 100k. Learn more about pricing options and feature comparison. Your billing starts with the plan you pick when […] - [How to upgrade my Free account?](https://www.getresponse.com/help/how-can-i-upgrade-my-free-account.md) You can upgrade your account at any time you want. To upgrade your account: 1. Log into your account. In the Profile menu, click Upgrade account.2. Choose the plan from Starter, Marketer, Creator, and select the package (list size).3. Choose your subscription plan: 4. Enter your account details and payment information.5. Click the Upgrade Account […] - [What is the monthly cost of GetResponse?](https://www.getresponse.com/help/what-is-the-monthly-cost-of-getresponse.md) Monthly payment plans are bracketed by list size, starting at $19 per month for unlimited messages to up to 1,000 subscribers. Full details are available on the Pricing page. With the discounts we offer, you can get 18% off a 12-month plan. We also offer an additional 10% discount for completing the Get Started Checklist. […] - [What payment methods do you accept?](https://www.getresponse.com/help/what-payment-methods-do-you-accept.md) We accept debit cards and major credit cards: Visa, MasterCard, Discover, Maestro, JCB, and American Express. We also accept payments via Apple Pay and Google Pay. ImportantBefore you add a card make sure that you can use it for recurring payments and online international transactions. Do you accept PayPal payments? You can make payments using […] - [How to change my subscription plan?](https://www.getresponse.com/help/how-can-i-change-my-subscription-plan.md) You can upgrade or downgrade your subscription plan at any time. Upgrade: You can upgrade your plan at any time by going to Profile > Billing > Upgrade account. An upgrade takes place immediately and your billing cycle always starts anew. Upon an upgrade, the system calculates how much unused time is left from your […] - [How to add a new credit card for payments?](https://www.getresponse.com/help/how-can-i-add-a-new-credit-card-for-payments.md) To add a new credit card, go to Profile > Billing > Billing Details. To start adding the card, do the following: Can I choose which card is being charged? GetResponse does not divide cards to backup and default. Each active card that has enough funds on the date of the charge can be used […] - [How to remove a credit card from my account?](https://www.getresponse.com/help/how-can-i-remove-a-credit-card-from-my-account.md) You can delete a credit or debit card that you no longer wish to use as your payment method directly in your account. How to delete a card? - [How to change my payment method?](https://www.getresponse.com/help/how-can-i-change-my-payment-method.md) Payment method can be changed by our support team upon request. You can contact us via 24/7 Live Chat or via Email Support and our agent will assist you in changing the payment method. You can also contact us for information about payment methods available for your country of residence. To check which payment methods […] - [What happens when I go over my list size limit?](https://www.getresponse.com/help/what-happens-when-i-go-over-my-list-size-limit.md) In GetResponse we monitor – depending on the purchased plan – the number of active contacts (and/or students) as well as the total number of contacts added during the billing month. Depending on the selected plan – for Marketers or for Creators – in various situations, the size of the contacts and/or students list may […] - [How to fix a transaction error in my account?](https://www.getresponse.com/help/how-can-i-fix-a-transaction-error-in-my-account.md) There could be different reasons why your transaction is not being processed successfully: If you see that your payment wasn’t successful: If your payment still isn’t going through, you can always contact us through our chat service available 24/7 or sending us an email via our contact form (select Billing issues category) and we will […] - [I canceled my subscription. Why am I still being charged?](https://www.getresponse.com/help/i-canceled-my-subscription-why-am-i-still-being-charged.md) GetResponse cancellation process contains several steps and if you are still being charged after the cancellation it means that you haven’t followed all the steps in the cancellation process. In short, the last page was reached but not finalized so the account is still open. Please note that you should receive an email confirming that […] - [What is Additional Payment Confirmation?](https://www.getresponse.com/help/what-is-additional-payment-confirmation.md) Additional confirmation of your payment is required due to the Payment Services Directive (PSD2) and Strong Customer Authentication (SCA) that have been brought forth by the European Banking Authority. This is a payment security regulation for European Union customers to help reduce fraud and make online payments more secure. SCA applies to “customer-initiated” online payments. […] - [What is the GetResponse refund policy?](https://www.getresponse.com/help/what-is-the-getresponse-refund-policy.md) Free accounts: GetResponse offers a forever Free account, with no credit card required for signup. This gives you a zero-risk way to try GetResponse premium features for 14 days. If you decide to upgrade at any time during the first 14 days of using it, the Free plan ends and your account will be upgraded […] - [How to cancel a Free account?](https://www.getresponse.com/help/how-to-cancel-a-free-account.md) Cancelling a premium period If you are still within the first 14 days, you will need to contact our support team to cancel your account. Cancelling a Forever Free account Once the 14-day trial period has passed and you do not want to keep a Forever Free account or upgrade to a paid plan, you […] - [Does GetResponse offer a free trial?](https://www.getresponse.com/help/does-getresponse-offer-a-free-trial.md) Starting from September 2021, GetResponse offers a Free account. For the first 14 days of using it, you will have trial access to premium features of our platform. Can I upgrade my GetResponse Free account? You’ll be able to upgrade your GetResponse Free account whenever you want. Visit our Pricing to check the differences between […] - [What is the Contact queue and how does it work?](https://www.getresponse.com/help/what-is-the-contact-queue-and-how-does-it-work.md) What is the Contact queue? The contact queue is a place where we’ll store the contacts that couldn’t be added to your list. How does the Contact queue work? If your account reaches your available list size limit, new contacts are added to the Contact queue and will be added to your lists after upgrading […] - [How to download my invoices?](https://www.getresponse.com/help/how-can-i-download-my-invoices.md) Invoices are automatically sent by email to the login address assigned to the account. They refer to payments that have already been made. All invoices are also available in your account in PDF format. To download invoices, go to Profile > Billing > Billing history. The Billing history tab contains a list of all your […] - [How to cancel my paid account?](https://www.getresponse.com/help/how-to-cancel-my-account.md) If you’re unsure about canceling, don’t hesitate to reach out to our Customer Success Team for help. You may close your GetResponse account at any time during your subscription, provided that your account is fully paid up (with no outstanding fees) and your contact list does not exceed the limit included in your purchased plan. […] - [How to update invoice details?](https://www.getresponse.com/help/how-to-update-invoice-details.md) Invoice details can be updated for both issued and future invoices. All invoices are available in your account under Billing > Billing history. You can check how to download them here. Billing details change for future invoices As the account owner, you need to change the information in your account. 1. Go to Profile > […] - [GetResponse Pricing Plans](https://www.getresponse.com/help/getresponse-pricing-plans.md) This article answers some basic questions about our current offer and the differences between the available packages. 14-day free trial On the first 14 days of using your Free account, we give you access to the premium features of GetResponse. There are some limitations on the Free account regarding webinars, messages, landing pages, marketing automation, […] ## Reports - [My message has a 0% open rate. Why is that?](https://www.getresponse.com/help/my-message-has-a-0-open-rate-why-is-that.md) There are a number of reasons why a message might be showing a 0% open rate. Check the steps below to see why this might have happened. Was your message sent out? It’s a good idea to double-check if your message actually went out. To do that, go to Reports and select your message. Then, […] - [My open rate statistics are not available. What may be causing this?](https://www.getresponse.com/help/my-open-rate-statistics-are-not-available-what-may-be-causing-this.md) GetResponse tracks the open rate of messages using an invisible graphic added to HTML messages. When a subscriber opens an email, the image is downloaded from us and we can track it for you. If your open rate is zero, no worries! It does not necessarily mean that your messages haven’t been opened. Plain-text messages, […] - [How to track open rate for plain-text newsletters?](https://www.getresponse.com/help/how-to-track-open-rate-for-plain-text-newsletters.md) In GetResponse we offer open rate tracking for HTML newsletters. Open rate allows to see how many people have opened your messages to read their content. This is a good indicator of how engaged your contacts are with your messages. Open rate tracking is a way to measure how many of your contacts have opened […] - [Where can I see the statistics for a specific list or message?](https://www.getresponse.com/help/where-can-i-see-the-statistics-for-a-specific-list-or-message.md) You can find detailed statistics for all your messages, as well as for your lists under Reports. There you can find detailed information on the open rate, click rate, social media, bounce, unsubscribe and spam complaint ratio. Newsletters To access statistics of a specific newsletter, you can go to Email marketing > Newsletters and click on […] - [What is click tracking?](https://www.getresponse.com/help/what-is-click-tracking.md) GetResponse lets you track how many times contacts click links inside your messages. This includes newsletters, autoresponders, and RSS-to-email messages. Click tracking is enabled by default for all automation messages. The option is switched on and greyed out without the possibility to turn it off. To enable click tracking in message settings: How does click tracking […] - [Where can I find out how my contacts were added to a specific list?](https://www.getresponse.com/help/where-can-i-find-out-how-my-contacts-were-added-to-a-specific-list.md) From the Dashboard, go to Reports and click on Contacts to get to Subscription statistics. Select the list you’d like to review the numbers for. List statistics After choosing lists to view, you can define a date range. View subscriptions by source in the How new contacts were added section. View unsubscribe reasons in How […] - [Understanding bot detection in message statistics. How to exclude bots?](https://www.getresponse.com/help/understanding-bot-detection-in-message-statistics.md) If you’ve noticed unusually high open or click rates in your email campaigns that don’t seem to match the actual engagement or conversions – bots could be the reason. Bots, crawlers, and automated tools often scan emails for security, anti-phishing checks, or preview generation. While these tools serve legitimate purposes, they can falsely inflate open […] - [How to create custom reports?](https://www.getresponse.com/help/how-to-create-custom-reports.md) With custom reports you can get automatically generated recurring or one-time reports that include fields of your choice. Creating custom reports To create a custom report: Managing custom reports To download a custom report: To edit, reuse or delete a custom report: Sharing custom reports You can now make a downloadable link of your custom […] - [What is click map and how can I use it?](https://www.getresponse.com/help/what-is-click-map-and-how-can-i-use-it.md) Click map allows you to check link clicks in your messages. You can see how many times a specific link has been clicked and the percentage share of a given link in total clicks. How can I view click map? Go to Statistics of your message by hovering over the Actions menu (vertical ellipsis). On […] - [What is open rate tracking?](https://www.getresponse.com/help/what-is-open-rate-tracking.md) Open rate tracking is a way to measure how many people open your messages. We calculate open rate as a percentage in relation to delivered emails. You’ll see unique opens by default: one open per contact. Why do I need to track open rates You can use open rates to analyze the performance of your […] - [How to improve the performance of your messages with AI Insights?](https://www.getresponse.com/help/how-to-improve-the-performance-of-your-messages-with-ai-insights.md) AI Insights is a feature that analyzes your email campaign results and automatically generates actionable recommendations to help improve performance. Using AI, it highlights opportunities to boost metrics such as opens, clicks, and conversions. Such recommendations may involve optimizing subject lines, reinforcing calls-to-action, adjusting delivery times, or identifying irregularities in campaign performance. Where to find […] - [What do the new tracking pixel regulations in France and Italy mean for GetResponse users?](https://www.getresponse.com/help/what-do-the-new-tracking-pixel-regulations-in-france-and-italy-mean-for-getresponse-users.md) Italy and France have both adopted new guidelines on the use of open tracking pixels (the invisible images used to record when a contact opens an email) in marketing emails. In short, both countries’ data protection authorities will treat an open-tracking pixel the same way they treat a cookie, which means recipient consent is required […] ## SMS - [How to format the file of SMS recipients?](https://www.getresponse.com/help/how-to-format-the-file-of-sms-recipients.md) You can upload a file including only one column with phone numbers. Multi-column files are currently not accepted. It’s recommended that the phone numbers include a country prefix that starts with ‘+’, such as +48 882 111 111. If the phones you want to upload don’t include the prefix, you can still upload them, and […] - [Unsupported SMS destinations](https://www.getresponse.com/help/unsupported-sms-destinations.md) Some destinations are blocked by default due to elevated risks related to fraud, smishing, phishing, and other types of messaging abuse. You will not be able to send SMS to those destinations. The following destinations are restricted for all account types: Afghanistan • Antigua and Barbuda • Anguilla • Albania • Armenia • Angola • […] - [What are SMS delivery regulations in particular countries?](https://www.getresponse.com/help/what-are-sms-delivery-regulations-in-particular-countries.md) In some countries outside European Union, delivery is only on best-effort basis (e.g. Middle Eastern countries and Africa). It means we’ll do our best to deliver the message but can’t guarantee a successful delivery. For some destinations delivery reports from carriers could be unavailable. In some destinations, Alphanumeric or numeric Sender Name won’t be supported. […] - [How to top up my SMS balance?](https://www.getresponse.com/help/how-to-top-up-my-sms-balance.md) To start using SMS, you need to top it up first. MAX accounts offer two payment options to top up your SMS balance: via PayU or invoice request. For SMB accounts, the only available option is the payment method already associated with your account (either a credit card, PayU, Google Pay or Apple Pay). How […] - [How to add a new SMS sender name?](https://www.getresponse.com/help/how-do-i-add-a-new-sms-sender-name.md) To add a new SMS sender name: Note: Countries have different rules for sender names. Some require sender name pre-registration. This feature is available only on the MAX plan. Before sending, review country-specific SMS restrictions to confirm that your sender name is supported. What sender names are accepted Your sender name must be alphanumeric and contain between 3 and 11 […] - [How to add an opt-out from SMS link to my messages?](https://www.getresponse.com/help/how-can-i-add-an-opt-out-from-sms-link-to-my-messages.md) You can easily add a trackable opt-out link to your SMS message in the message editor. How to add an opt-out link to SMS messages? How does the link work? When the SMS recipient clicks on the link, they get redirected to an opt-out page. Once the Yes, unsubscribe button is clicked, the contact is […] - [How to create and send SMS in self-service accounts?](https://www.getresponse.com/help/how-to-create-and-send-sms-in-self-service-accounts.md) This guide walks you through the entire process – from selecting recipients and setting up a sender name to composing and delivering your message. Note: SMS marketing in self-service accounts is available for users based in Poland. How to create SMS Before you can send SMS messages from a self-service account, you need to: To […] - [What are the SMS sending limits for self-service accounts?](https://www.getresponse.com/help/what-are-the-sms-sending-limits-for-self-service-accounts.md) SMS sending in self-service accounts comes with a set of monthly, payment, and sender-related limits. These limits are separate from the volume and pricing rules that apply to GetResponse MAX accounts. Sending and payment limits Limit Details Monthly sending volume 50,000 SMS per billing cycle Payment value per top-up 1,000 PLN Number of top-ups Max […] - [How to set up and use a dedicated domain for SMS links shortening and tracking?](https://www.getresponse.com/help/how-to-set-up-and-use-a-dedicated-domain-for-sms-links-shortening-and-tracking.md) You can use a dedicated domain to shorten and track links in your SMS campaigns. This helps improve deliverability and brand recognition. Due to technical requirements, setup must be completed with the help of your Customer Experience Manager or Customer Success Team at support@getresponse-max.com. Setting up a dedicated SMS domain Using your dedicated SMS domain - [Can I track SMS opens?](https://www.getresponse.com/help/can-i-track-sms-opens.md) Unlike email tracking, there is no possibility to track SMS opens. In order to measure the effectiveness of your SMS campaigns, you may include a unique link in the outgoing message, that will track conversions. - [How to set up SMS marketing in the USA and Canada?](https://www.getresponse.com/help/how-to-set-up-sms-marketing-in-the-usa-and-canada.md) To send outbound SMS in the United States and Canada, you’ll need to follow the regional regulations. As a result, you’ll need to register a brand and a separate campaign if you plan high volume marketing SMS campaigns to your audience. The ultimate “vetting” body are carriers operating in the region. Your GetResponse Customer Experience […] - [How to trigger my automation workflow when link is clicked in an SMS?](https://www.getresponse.com/help/how-can-i-trigger-my-automation-workflow-when-link-is-clicked-in-an-sms.md) How does the Text message link clicked condition work? The Text message link clicked condition tracks clicks in links that are included in SMS messages sent via GetResponse. You can use it as a start element or in the middle of your workflow. How do I set up the Text message link clicked condition? Follow […] - [How to trigger my automation workflow when sending SMS messages?](https://www.getresponse.com/help/how-can-i-trigger-my-automation-workflow-when-sending-sms-messages.md) How does the Text message sent condition work? The Text message sent condition in marketing automation tracks your sent SMS. Use it to target contacts based on the SMS you send out. You can use Text message sent only as a start element. The condition has an “if yes” (green) connector. It triggers the workflow […] - [Where to see how my SMS are doing?](https://www.getresponse.com/help/where-can-i-see-how-my-sms-are-doing.md) Which data can I monitor The three main statistics shown by us are: Where can I check my statistics To access your SMS statistics: - [How to use automation to send SMS?](https://www.getresponse.com/help/how-can-i-use-automation-to-send-sms.md) You can use automation for sending SMS messages thanks to the action element: Send text message. How do I set up the Send text message action? Follow these steps to configure the element: - [How to create and send SMS in MAX accounts?](https://www.getresponse.com/help/how-to-create-and-send-an-sms-in-max-accounts.md) How to create SMS To create a text message: Guidelines for writing SMS messages What is the character limit for my messages A single message using ASCII characters (A-Z letters, punctuation and numbers) can have up to 160 characters. Messages using special characters including emoji and diacritics can have up to 70 characters. Longer messages […] ## Web push notifications - [How to create a Web push notification?](https://www.getresponse.com/help/how-to-create-a-web-push-notification.md) Web push notifications allow you to reach contacts in a completely new way. They will display your notification using the browser of a person that agreed to the notifications. That person doesn’t need to be a subscriber to receive them. Push notifications are a free feature that can influence your conversions, but also inform people […] - [How to link push notifications with a GetResponse website or landing page?](https://www.getresponse.com/help/how-to-link-push-notifications-with-a-getresponse-website-or-landing-page.md) You can easily create a Push notification for a website or landing page created in GetResponse. The following article describes the first steps of that process – adding your website or landing page to push notification menu. Site information The first step is Site information, where you provide basic information about your website or landing […] ## Webinars - [How to record my webinar?](https://www.getresponse.com/help/can-i-record-my-webinar.md) If the plan you purchased includes webinars, you can record your webinar. The recording feature is also available when you buy the Webinars add-on. By default, the recording is enabled in HD. The maximum time allotted for a single webinar recording depends on the number of attendees you pay for: Webinars 100 – 3 hours […] - [What are on-demand webinars and how to use them?](https://www.getresponse.com/help/what-are-on-demand-webinars-and-how-to-use-them.md) On-demand webinar allows you to conduct automatic, prerecorded webinars without the need to be present during the event. Each contact who gets the link to your on-demand webinar is able to start it on their own while simultaneously subscribing to your list. It’s a brand new way to engage your contacts with your content if […] - [Can there be more presenters than just me?](https://www.getresponse.com/help/can-there-be-more-presenters-than-just-me.md) During each webinar, there can be up to three presenters, including you. Also, you can grant presenter privileges to any participant. Additionally, you can appoint a guest speaker with slightly different rights. How to grant presenter rights to webinar attendee To grant presenter privileges, click the participant’s name on the list of Attendees and select […] - [How to upload a file to a webinar?](https://www.getresponse.com/help/what-types-of-files-can-i-upload-to-a-webinar.md) When hosting a webinar you can upload various files to present to your attendees, creating a more compelling experience. In order to upload a file: The file will be uploaded and ready to use during your event. Switching between slides in presentation You can switch between slides by clicking the slide on the preview bar […] - [How can I let my participants communicate with me during the webinar?](https://www.getresponse.com/help/how-can-i-let-my-participants-communicate-with-me-during-the-webinar.md) There are four main methods of managing and enabling webinar interactions. Webinar modes By default, webinars begin in Webinar mode, meaning that all attendees are muted, though you can grant audio and video privileges to participants. This is how most webinars work: you present, and the attendees listen. Alternatively, you can run the webinar in Meeting mode for up […] - [Can I save my webinar room layout and whiteboard?](https://www.getresponse.com/help/can-i-save-my-webinar-room-layout-and-whiteboard.md) It’s not possible to save a layout for future webinars. You can adjust the webinar room layout for the time when you’re using the room, but when you leave, it reverts to the default layout. There’s no way to save the webinar whiteboard, either. If you need it for future use, you can export it […] - [How to livestream my webinars on Facebook, YouTube or LinkedIn?](https://www.getresponse.com/help/how-can-i-livestream-my-webinars-on-facebook-youtube-and-linkedin.md) You can livestream your webinar on YouTube, Facebook or LinkedIn. To start the streaming, follow the steps: Join your webinar room as presenter > Click on the Stream on Facebook, YouTube or LinkedIn button on the toolbar on the right hand side. Right now, select the platform and proceed according to the below steps: Facebook […] - [What are the technical requirements and troubleshooting steps for webinars?](https://www.getresponse.com/help/what-are-the-technical-requirements-and-troubleshooting-steps-for-webinars.md) Before starting a webinar remember about: Technical requirements Required technical specifications: The audio-video technology used by GetResponse webinars is HTML5 and WebRTC. This technology makes the application smooth and comfortable to use. But above all – delivers your webinar audience razor-sharp audio-video quality. The WebRTC technology can be used with the latest versions of web […] - [What features does the webinar room offer?](https://www.getresponse.com/help/what-features-does-the-new-webinar-room-offer.md) The webinar room in GetResponse offers a variety of tools that let you broadcast valuable content to your audience, receive the feedback from participants and create engaging calls to action. In order to manage your webinar room, join the webinar as presenter and start building your room layout with the toolbar on the left-hand side: […] - [Where to find my webinar statistics?](https://www.getresponse.com/help/where-do-i-find-my-webinar-statistics.md) There are several ways to access your webinar statistics: How to access webinar statistics How to generate a webinar report The report contains: How to download survey statistics To download survey statistics: The CSV file will include your respondent’s email address along with their replies and the scores they’ve acquired. If there was more than […] - [How to check statistics for the webinar invitations and reminders I’ve sent?](https://www.getresponse.com/help/how-do-i-check-statistics-for-the-webinar-invitations-and-reminders-i-ve-sent.md) Go to Webinars. On the Manage page, find the webinar you want to review. Then, click the Actions menu icon (vertical ellipsis) and choose Invitation statistics from the droplist. On the Email analytics page, view opens, clicks, unsubscribed, bounced and spam complaints. - [How to export webinar chat history?](https://www.getresponse.com/help/how-do-i-export-webinar-chat-history.md) There are two ways to export the chat history for webinars in progress and after they’ve finished. From the webinar room (only for a webinar in progress) You can easily export the chat history at any time while running a webinar. Click the gear icon in the Chat pod, then choose Export history and your […] - [Can I send webinar invitations to people who aren’t on my subscriber list?](https://www.getresponse.com/help/can-i-send-webinar-invitations-to-people-who-aren-t-on-my-subscriber-list.md) GetResponse is a permission-based email marketing software. This means you cannot send invitations to email addresses of those who have never agreed to subscribe to your list. However, you can share a webinar link on your social media accounts or send it to anyone via regular email, not as a GetResponse message. Those who agree […] - [How can webinars help me build my email marketing list?](https://www.getresponse.com/help/how-can-webinars-help-me-build-my-email-marketing-list.md) Webinars are a great way to build your contacts database because you can add every attendee (with registration mode disabled) or registrant (with registration mode enabled) to your contact list. In the Registration and subscription settings section, choose a list to add webinar participants to. By default, contacts are added to your list without confirmation. […] - [What are GetResponse Webinars?](https://www.getresponse.com/help/what-are-getresponse-webinars.md) GetResponse Webinars are interactive, web-based seminars with people who want to know more about what you offer. They are a great way to build your marketing list. The webinar room offers you not only audio and video streaming but also access to online polling, desktop sharing, file sharing, and a digital whiteboard. Participants can collaborate […] - [How to add CTA buttons to a webinar?](https://www.getresponse.com/help/how-to-add-cta-buttons-to-a-webinar.md) CTA (Call‑to‑Action) buttons let you prompt webinar attendees to take action at the right moment – for example, visit a sales page, register for another event, or sign up for your newsletter. In GetResponse webinars their setup is quick and intuitive. What is a CTA button A CTA button is a clickable message displayed to […] - [How to enable attendees to join a webinar straight from my website?](https://www.getresponse.com/help/how-to-enable-attendees-to-join-a-webinar-straight-from-my-website.md) You can embed the webinar room on your website, even if that website was not created in GetResponse. To embed the webinar room/form, use the following code: where webinar URL is the address of the room, and width and height determine the size of an iframe on your website. Adding that code embeds the entire […] - [How to add GetResponse Webinars to participants’ calendars?](https://www.getresponse.com/help/how-to-add-getresponse-webinars-to-participants-calendars.md) When you create a webinar with required registration, after each contact registers, they will receive a “Registration Confirmation” email. This message will include an .ics file containing the event to be added to the calendar. After opening the file, each contact can add it to their calendar. Once the event is added to the calendar, […] - [How does the chat in the webinar room work?](https://www.getresponse.com/help/how-does-the-chat-in-the-webinar-room-work.md) The chat window, available in the lower right corner of the webinar room, allows the organizer, presenters, and attendees to interact by exchanging text messages. To send a message in the chat window, click the message entry bar, enter your message, and click Enter. You can also add emojis to make it more interactive and express […] - [How to share my screen during a webinar?](https://www.getresponse.com/help/how-to-share-my-screen-during-a-webinar.md) You can easily share your screen during a webinar created in GetResponse. To do so: Screen sharing quality adjustment While sharing your screen you can adjust the quality by clicking on the Screen sharing quality button in the bottom left corner. Here you can choose two modes: These features are available on all browsers except […] - [How to use the Whiteboard tool during a webinar?](https://www.getresponse.com/help/how-to-use-the-whiteboard-tool-during-a-webinar.md) Whiteboard lets webinar presenters and attendees use various tools: Creating Whiteboard To create a new Whiteboard, enter a webinar room, choose the Whiteboard tool from the left-side menu and click on Create new whiteboard. When hosting an event, you can switch to another tab (e.g. Presentation) and then get back to Whiteboard without losing any changes. […] - [How does Live transcription work and how to enable it?](https://www.getresponse.com/help/how-does-live-transcription-work-and-how-to-enable-it.md) Live transcription is a great way to make your content more accessible to participants. GetResponse uses speech recognition technology to automatically create captions during your webinars. An up-to-date OS (Windows/MacOS) is required to run Live transcription. If you want to convert your speech to text while hosting a webinar, participating in it as a presenter or engaging […] - [What is webinar title AI generator and how to use it?](https://www.getresponse.com/help/what-is-webinar-title-ai-generator-and-how-to-use-it.md) The GetResponse webinar title AI generator is an easy way to create webinar titles based on the topic of your event and the field you work in. You may consider this solution, if you cannot come up with an eye-catching title for your webinar. The feature is available during the first 14 days in free […] - [How to add a background image to the lobby and webinar room?](https://www.getresponse.com/help/how-can-i-add-a-background-image-to-the-lobby-and-webinar-room.md) - [How to fix the most common webinar issues?](https://www.getresponse.com/help/how-can-i-fix-the-most-common-webinar-issues.md) In this article, we share solutions to the most common issues with webinars. I started the event earlier by mistake. What can I do? Alternatively, you can simply close the browser tab. In this way, you will be able to launch the event again, as if it had never started. How can I share a […] - [Can I forward subscriber data to a custom thank-you page after webinar?](https://www.getresponse.com/help/can-i-forward-subscriber-data-to-a-custom-thank-you-page-after-webinar.md) What is data forwarding? Data forwarding is redirectling data entered in the form to another website. You can use this option to customize subpages or thank-you pages with the information your contact entered into the sign up form, such as their name, age, gender, etc., or name and email entered into the webinar form. This […] - [How can webinar attendees add feedback to on-demand webinars?](https://www.getresponse.com/help/how-can-webinar-attendees-add-feedback-to-on-demand-webinars.md) Attendees can leave their feedback while watching your on-demand webinar. You can use this tool in order to gather opinions from your contacts and improve your future materials. How can attendees leave a message to the organizer? Open the link to on-demand webinar, provide your name, email address and click Join now. Click Click here […] - [How to create a webinar?](https://www.getresponse.com/help/how-do-i-create-a-webinar.md) To create a webinar, follow these steps: 1. Go to Webinars.2. On the Manage webinars page, click the Create webinar button. Editing webinar settings Start by adding a name to your webinar. The name needs to have at least 3 characters and not more than 70. Note that the name is visible to all participants. […] ## Website Builder - [How to add a cookies notification to my website?](https://www.getresponse.com/help/how-to-add-a-cookies-notification-to-my-website.md) Cookie banners play a significant role in your website setup, as cookies can improve the user experience and are required in certain regions. If your website or landing page is using cookies, it is required by many local laws to have a cookie banner enabled, displaying what they are used for. We provide you with […] - [How to add a webinar form to my website?](https://www.getresponse.com/help/how-to-add-a-webinar-form-to-my-website.md) You can now add a webinar signup form to your websites created with the Website Builder. If you’ve already scheduled webinars, drag and drop the webinar module to your website. The rest happens automatically. To make your life easier, the webinar you created last is always selected by default. Obviously, you can decide which webinar […] - [How to promote products on my website?](https://www.getresponse.com/help/how-to-promote-products-on-my-website.md) You can now add product boxes to your website to provide quick access and encourage more engagement from your visitors. How to configure store settings? How to add products to the website? How to edit a product box? How to edit the Checkout and Confirmation pages? What does the purchase experience look like? Your clients […] - [How to verify a website’s domain in Facebook Business Manager?](https://www.getresponse.com/help/how-can-i-verify-a-website-s-domain-in-facebook-business-manager.md) What is a domain verification? You can verify your domain in Facebook Business Manager to claim ownership of your domain. The ownership lets you prevent misuse of your domain. Please visit this page to learn in what cases you may need domain verification. Facebook Business Manager offers three different ways of domain verification. In GetResponse, […] - [How to use the Absolute positioning feature?](https://www.getresponse.com/help/how-to-use-the-absolute-positioning-feature.md) Most elements on your website have the option to use the Absolute positioning feature. When enabled, it allows moving the element to any place on your website, disregarding the default structure grid. This option can be useful if you need to create a specific look that is not possible to fit into the default grid. […] - [How to edit my website footer?](https://www.getresponse.com/help/how-can-i-edit-my-website-footer.md) Footer is an element at the bottom of your website and it shows on all your pages. It’s a mirror copy of the content that is in your site header, just without the default Logo element. How can I edit the footer design? To do that, click on the footer to open the toolbar. You […] - [How to use the Membership feature?](https://www.getresponse.com/help/how-to-use-the-membership-feature.md) You can allow your website visitors to create member accounts. This can be useful if you would like to restrict access to some pages of your website for members-only. Where can I find my website members? To find who created an account on your website, go to Website builder > click on the name of […] - [What elements can I add to my website?](https://www.getresponse.com/help/what-elements-can-i-add-to-my-website.md) In the website editor, you can freely add different types of elements to customize your pages and attract your visitors’ attention. To add an element to your website, click on the Add elements button, when in the Website Builder editor. Basic elements Advanced elements Ecommerce My blocks Save and reuse sections and blocks you’ve created and saved. […] - [How to track forms conversion on my website?](https://www.getresponse.com/help/how-to-track-forms-conversion-on-my-website.md) Check which forms convert to the most new contacts and messages from your visitors. To open the website statistics, go to Website builder. In the website overview, scroll down and select the time frame for the statistics and select which page(s) you want to check. You can preview traffic generated by all or just specific devices […] - [How to track clicks on your website?](https://www.getresponse.com/help/how-to-track-clicks-on-your-website.md) Check which elements of your website have the greatest impact by checking your site statistics. To open the website statistics, go to Website builder. In the website overview, scroll down and select the time frame for the statistics and select which page(s) you want to check. You can preview traffic generated by all or just specific […] - [How to change website settings?](https://www.getresponse.com/help/how-to-change-website-settings.md) Use website settings to edit the site’s name, manage the domain, add a favicon image, connect analytics tools, manage cookies banner and update owner’s information. To open the website’s settings, go to Website builder. In the website overview, click on the arrow on the right > Edit site settings. Edit name The name will appear on […] - [How to track traffic on your website?](https://www.getresponse.com/help/how-to-track-traffic-on-your-website.md) Use the website statistics to check what generates the most traffic on your website and learn more about your visitors. To open the website statistics, go to Website builder. In the website overview, scroll down to Performance and traffic. You can preview traffic generated by all or just specific devices and countries. Select the time frame […] - [How to add and manage a popup on my website?](https://www.getresponse.com/help/how-can-i-add-and-manage-a-popup-on-my-website.md) Adding popups to your website can encourage customers to take certain actions. Popups can contain subscription forms, but also they can promote your sales or events. How can I add a popup? When in the Website Builder editor, click on the Add elements button. Drag and drop the Popup element into your page content. Add elements into the popup […] - [What is a website bandwidth limit?](https://www.getresponse.com/help/what-is-a-website-bandwidth-limit.md) A bandwidth limit is the amount of data we can send to your website visitors. It is refreshed every 30 days. The number of websites you have doesn’t affect the limit in any way. How does the limit work? When someone opens your website, we send them the page’s content data, like images, text, and […] - [How to add a password-protected page to my website?](https://www.getresponse.com/help/how-do-i-add-a-password-protected-page-to-my-website.md) You can protect access to selected pages on your website by requiring a password before they are displayed. To protect a page with a password, go to: When in the Website Builder editor, click on the Manage pages button. Hover over the vertical ellipsis on the right and click on Settings. In the Settings window click on the Access tab and […] - [How to add SEO details to my website?](https://www.getresponse.com/help/how-can-i-add-seo-details-to-my-website.md) You can add details for Search Engines Optimizations in your website’s settings to improve its search visibility and encourage more organic traffic towards it. Each page of your website has its own SEO settings so that you can add accurate descriptions and meaningful keywords for each part of your website. Changing SEO details To add […] - [How to add a PayPal button to my website?](https://www.getresponse.com/help/how-can-i-add-a-paypal-button-to-my-website.md) You can add a Buy Now button to your website if you would like the visitors to be able to proceed to PayPal checkout right from the page.You can use it to sell items shown on your page, enable payments for events promoted on your website or sell your online courses or files. How to […] - [How to add an image gallery to my website?](https://www.getresponse.com/help/how-can-i-add-an-image-gallery-to-my-website.md) You can add an image gallery to your website to present your products and services, draw visitors’ attention to highlights of your content, or create a visual vibe that will showcase your business. How to add an image gallery? When in the Website Builder editor, click on the Add elements button. Drag and drop the Gallery element into your […] - [How to add a page from an external URL to the site menu?](https://www.getresponse.com/help/how-do-i-add-a-page-from-an-external-url-to-the-site-menu.md) You can include an external website into your site menu. It can be a web address, a website or a landing page created in GetResponse. It can also be an email address, a phone number, a document, or a custom protocol. To add a page from a link go to: There are several types of […] - [How to add social media icons to my website?](https://www.getresponse.com/help/how-can-i-add-social-media-icons-to-my-website.md) You can add social media icons to your website to provide quick access and encourage more engagement from your visitors. How to add social media icons? How to edit social media icons? Click on the social media icons to open the settings toolbar. Platforms Icon settings Block settings The social media block is a framed […] - [How to make a website more responsive for mobile devices?](https://www.getresponse.com/help/how-can-i-make-my-website-more-responsive-for-mobile-devices.md) The GetResponse Website Builder creates the mobile view for you automatically. Thanks to that, your website will be responsive on different screen ratios both for vertical and horizontal layouts. You can influence the mobile view with the following options: Hide on mobile devices This option is available for each element on your website. Enable it […] - [What is the difference between a contact form and a signup form?](https://www.getresponse.com/help/what-is-the-difference-between-a-contact-form-and-a-signup-form.md) You can use GetResponse Website Builder both for collecting contacts and allowing visitors to leave you messages. We have prepared two different types of forms for that. Signup form It’s always a good idea to give visitors the opportunity to subscribe to your list. This way you can use other GetResponse tools, like autoresponders, newsletters, […] - [How to add a spacer to my website?](https://www.getresponse.com/help/how-can-i-add-a-spacer-to-my-website.md) Use spacers to add additional space between the objects on your website. It can help you direct the focus of the visitors to important areas and gives you more options for page design. How to add a spacer? How to edit a spacer? Click on the spacer to open the settings toolbar. Size Click on […] - [How to assign my own subdomain to my website?](https://www.getresponse.com/help/how-can-i-assign-my-own-subdomain-to-my-website.md) If you own a domain but don’t want to change its DNS, you can easily assign a subdomain to your GetResponse website. To assign your subdomain, go to Website builder. In the website overview, click on the Connect a domain you own link. How can I assign a subdomain I’ve already added to GetResponse? How can I add […] - [How to add dividers to my website?](https://www.getresponse.com/help/how-can-i-add-dividers-to-my-website.md) Dividers are graphic lines that can add little design accents to your page and help highlight the most important areas. How to add a divider? How to edit a divider? Click on the divider to open the settings toolbar. Design Block settings The divider block is a framed workspace around your button with a Divider label on the left. […] - [How to add a contact form to my website?](https://www.getresponse.com/help/how-can-i-add-a-contact-form-to-my-website.md) Add a contact form to your website to allow your visitors to leave you messages and ask questions. You’ll be able to respond via chat or manually via email or phone. How can I add a contact form? Where can I find messages sent via my contact form? Messages sent via any contact form on […] - [How to embed a video from a URL?](https://www.getresponse.com/help/how-do-i-embed-a-video-from-a-url.md) You can easily use a video from a URL to add it to your website without downloading the file. You can either add a new video from the URL or edit an existing one from the template. To add a video to your page: Click on the Add elements button then drag and drop the Video element into your […] - [How to add a signup form to my website?](https://www.getresponse.com/help/how-can-i-add-a-signup-form-to-my-website.md) You can add signup forms to your website to convert visitors into subscribers and grow your business online reach. Use other GetResponse tools, like autoresponder, newsletters or marketing automation, to stay in touch with your new contacts and keep them engaged with your business. How can I add a signup form? How can I add […] - [How to use Global design in Website Builder?](https://www.getresponse.com/help/how-to-use-global-design-in-website-builder.md) You can define a design for your whole website in the Global design toolbar. It will affect both existing and new elements. This feature makes your page look professional, cohesive and is a great way to create your brand’s visual identity. You can still adjust each element on its own, without interfering with the global […] - [How to edit Not Found and Password pages?](https://www.getresponse.com/help/how-can-i-edit-not-found-and-password-pages.md) You can customize the 404 Not Found page and the Password page using all elements you need from the Add elements button. Click here to learn more about how you can edit pages. When in the Website Builder editor, click on the Manage pages button. To open the 404 Not Found page, click on the Not Found page […] - [How to add a link to the site menu?](https://www.getresponse.com/help/how-can-i-add-a-link-to-the-site-menu.md) Add a link to your website menu easily to incorporate an external page into your site. There are several types of links you can use. Make sure to choose the right type. Tutorial Video - [How to delete a page?](https://www.getresponse.com/help/how-can-i-delete-a-page.md) You can delete any page apart from the home page (marked with a home icon). To delete a page: - [How to duplicate a page?](https://www.getresponse.com/help/how-can-i-duplicate-a-page.md) To duplicate a page: - [How to add a new page to my website?](https://www.getresponse.com/help/how-can-i-add-a-new-page-to-my-website.md) Add as many pages as you need to showcase your business on on website. To add a page: - [How to hide a page from the site menu?](https://www.getresponse.com/help/how-can-i-hide-a-page-from-the-site-menu.md) To hide a page for the site menu: - [How to create subpages?](https://www.getresponse.com/help/how-can-i-create-subpages.md) To move a page from top-level position to a subpage: - [How to change the home page?](https://www.getresponse.com/help/how-can-i-change-the-home-page.md) The home page is the page that the website URL directs to. In the Manage pages toolbar, it’s marked with a home icon. To make a page your home: - [How to change the page order in the site menu?](https://www.getresponse.com/help/how-can-i-change-the-page-order-in-the-site-menu.md) To change the page order in the site menu: - [How to navigate between pages in the website editor?](https://www.getresponse.com/help/how-can-i-navigate-between-pages-in-the-website-editor.md) There are two ways to change the currently opened page in the editor. - [How to manage pages in the site menu?](https://www.getresponse.com/help/how-can-i-manage-pages-in-the-site-menu.md) You can divide your content into pages, to address all important topics and make your website easier to read and navigate, faster to load, and nicer to look at. All templates generated in the editor have a set of default pages that you can customize. When in the Website Builder editor, click on the Manage pages button. […] - [How to add and manage images on my website?](https://www.getresponse.com/help/how-can-i-add-an-image-to-my-website.md) You can add your own images or choose from thousands of free photos we provide to catch your visitors’ attention. Click here to learn more about how you can store and use your images with GetResponse. How can I add an image? When in the Website Builder editor, click on Add elements button. Drag and drop the Image element […] - [How to add and manage a text block on my website?](https://www.getresponse.com/help/how-can-i-add-a-text-block-to-my-website.md) You can add text fields to create headlines or more detailed descriptions in any section of your page. How can I add a text block? When in the Website Builder editor, click on the Add elements button. Drag and drop the Text element into your page content. Note that the editor will highlight the spots where you can drop it. […] - [How to assign my own domain to my website?](https://www.getresponse.com/help/how-can-i-assign-my-own-domain-to-my-website.md) If you own a domain, you can easily assign it to your GetResponse website. To assign your domain, go to Website builder. In the website overview, click on the Connect a domain you own link. How can I assign a domain I’ve already added to GetResponse? How can I add a new domain? How do […] - [What is the difference between a Landing page and a Website?](https://www.getresponse.com/help/what-is-the-difference-between-a-landing-page-and-a-website.md) You can use GetResponse Website Builder to create simple landing pages as well as more complex websites. A website is usually made of a home page with additional subpages, like for example About us, Offer, Privacy Policy etc.The URL of your website opens the home page, for example, example.com.The subpages have their own directories, for […] - [How to add and edit a button on my website?](https://www.getresponse.com/help/how-can-i-add-a-button-to-my-website.md) You can use buttons to draw your visitors’ attention to important links and call-to-action elements. How can I add a button? When in the Website Builder editor, click on the Add elements button. Drag and drop the Button element into your page content. Note that the editor will highlight the spots where you can drop […] - [How to add and edit a site menu to my website?](https://www.getresponse.com/help/how-can-i-add-and-edit-a-site-menu-to-my-website.md) Your website can have multiple pages. To make browsing easy for your visitors, add a site menu to guide them between different pages on your website. Add your own site menu or edit the default one included in the template. Click here to learn more about managing pages on your website. How can I add […] - [How to use sections on my website?](https://www.getresponse.com/help/how-can-i-add-a-new-section-to-my-website.md) You can add and remove sections to each page of your website. How can I add a section? When in the Website Builder editor, click on the Add elements button. Drag and drop the Section element into your page content. Note that the editor will highlight the spots where you can drop the new section. […] - [How to track my website with Facebook Pixel?](https://www.getresponse.com/help/how-to-track-my-website-with-facebook-pixel.md) You can add the Facebook Pixel ID to your new or existing website. We offer a simple way to include the tracking code on your website. We send PageViews data for every visited page of your website. After every successful subscription, we send the “Lead” event. (PRO TIP) Thanks to this, you can create Custom […] - [How to integrate my website with Google Tag Manager?](https://www.getresponse.com/help/how-can-i-integrate-my-website-with-google-tag-manager.md) How do I prepare the integration ID in Google? If you already have a Google Tag Manager account, enter your container ID in the website settings. You can find your container ID by clicking Accounts in the top menu. You’ll see the list of your accounts. Copy the code from the Container ID column. How to create a Google […] - [How to add Google Ads conversion tracking to my website?](https://www.getresponse.com/help/how-can-i-add-google-ads-conversion-tracking-to-my-website.md) Use Google Ads conversion tracking to check how many times your visitors clicked the subscribe button in your sign-in form. If you have a Google Ads account, you can automatically enable conversion tracking on your website. Just enter a conversion label and conversion ID in your website configuration. Google Ads conversion tracking helps you check […] - [How to track my website with Google Analytics?](https://www.getresponse.com/help/how-to-track-my-website-with-google-analytics.md) You can track and collect metrics based on your website the same way you monitor your e-commerce store. If you already have a Google Analytics account, just enter the tracking code in a new or existing website. We send PageViews data for every visited page of your website. After each subscription we send the following […] - [How to save and reuse sections and blocks?](https://www.getresponse.com/help/how-to-save-and-reuse-sections-and-blocks.md) You can work quicker and easier when saving elements you plan to use again. You can save specific blocks and whole sections inside the website editor. How to save a specific block? You can see a little disc icon after hovering on each element.Click on the disc icon to save the block. Add a name […] - [How to embed a photo from a URL?](https://www.getresponse.com/help/how-do-i-embed-a-photo-from-a-url.md) You can easily use a photo URL to add it to your website without downloading the file. You can either add a new image from the URL or edit an existing one. How you can add a new image from a URL? How to replace an existing image with one from a URL? - [How to create a website using AI wizard?](https://www.getresponse.com/help/how-do-i-create-a-website-using-ai-wizard.md) Our AI can prepare the whole site for you based on your answers to a few short questions.You get three premade websites to choose from, which can be later customized in an easy to use drag-and-drop editor. To create your website: The type of website will determine the initial set of pages in your template. […] - [How to create a website using templates?](https://www.getresponse.com/help/how-do-i-create-a-website-using-templates.md) You can easily create a fully functional website with no coding knowledge. You only need to select one of the pre-designed templates and customize it in a simple drag-and-drop editor. To create your website: Go to Website builder > Create website. Click on Use a ready-made template tile. Select one of our Predesigned templates or start […] - [How to use a custom HTML code on my website?](https://www.getresponse.com/help/how-can-i-use-a-custom-html-code-on-my-website.md) You can add your own HTML code, CSS formatting and JavaScript to your website using the Custom code element. To add it to your website: What types of code can I use? Absolute positioning Enable this option to move the custom code to any place on your website. Hide on mobile devices Enable this option […] - [How to change the settings of my pages?](https://www.getresponse.com/help/how-can-i-change-the-settings-of-my-pages.md) You can customize slug URLs, names, social media images and visibility options for all pages on your website. Each page has its own settings. To edit page settings: Note: Issues within your code may disrupt the visual structure of your website, potentially rendering it unreadable. Such issues can interfere with the functionality of any JavaScript […] - [How to add a timer to my website?](https://www.getresponse.com/help/how-can-i-add-a-timer-to-my-website.md) Adding a timer to your website can encourage visitors to react to call-to-action elements and increase their interest in your event, product or sale. How to add a timer? How to set up the countdown? You can choose between two types of countdown in the Type section, Evergreen or Fixed date. Evergreen This type of […] - [How to change the language of non-editable elements on my website?](https://www.getresponse.com/help/how-to-change-the-language-of-non-editable-elements-on-my-website.md) Some website elements cannot be edited manually, but you can decide which language they are displayed in. These include: Available languages How to change the language of the non-editable elements