# How to activate Microsoft Dynamics 365 in GetResponse? The integration with Microsoft Dynamics is being gradually phased out. You can connect Microsoft Dynamics 365 to your GetResponse account to synchronize the contact database between platforms. To activate Microsoft Dynamics 365 in GetResponse: 1. Go to **Integrations and API**. 2. Find **Microsoft Dynamics 365** and click on the **Connect** button. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0143/dynamics02.jpg) 3. Provide the following details in the popup window: * MS Dynamics version * Client ID * Client Secret * CRM Environment Address * Authority Server URL How to find **MS dynamics version**? ------------------------------------ This activation instruction covers the **online** MS dynamics version. Please select **online** from the dropdown list. How to find **Client ID**? -------------------------- To find your **Client ID**: 1. Access **Microsoft Azure**. 2. Click on the **App registrations** tile. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0147/dynamics03-1024x178.jpg) 3. Click on **\+ New registration** and create it. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0148/dynamics04-1024x133.jpg) 4. The new registration will be listed on the **App registrations** page. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0149/dynamics05-1024x309.jpg) 5. Copy the **Application (client) ID** and paste it to the **Client ID** field in your GetResponse account. How to find **Client Secret**? ------------------------------ To find **Client Secret**: 1. Click on **Application (client) ID** name on the **App registrations** page. 2. Go to **Certificates & secrets**. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0151/dynamics06.jpg) 3. Click on **\+ New client secret.** 4. **Add a client secret** window will open. Fill out the **Description** and **Expires** fields. A new client secret will be listed under **Client Secrets.** ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0208/dynamics07-1024x203.jpg) Note: The value will be hidden if you leave the page. You won’t be able to see the value again. Make sure you copy the value before you leave the page. 5. Paste the copied value to the **Client Secret** field in your GetResponse account. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0011/dynamics08.jpg) How to find **CRM Environment Address**? ---------------------------------------- To find your **CRM Environment Address**: 1. Go to your Dynamics 365 account. 2. Copy the URL up to the slash from your browser search engine. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0013/dynamics09-1024x79.jpg) 3. Paste the URL to the **CRM Environment Address** in your GetResponse account. How to find **API CRM version**? -------------------------------- To find your **API CRM version**: 1. Go to your Power Platform administration center panel. 2. Click on the **Environments** tab. 3. Select your environment. 4. Under **Version** you will see a string of numbers. For example, if the string of numbers starts with 9.2., then this is your **API CRM version**. 5. Select your **API CRM version** from the dropdown in your GetResponse account. How to find **Authority Server URL**? ------------------------------------- To find **Authority Server URL**: 1. Go to Azure and click on **Azure Directory** tile. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0017/dynamics10.jpg) 2. Copy **Tenant ID**. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0019/dynamics11-1024x466.jpg) 3. Go to your GetResponse account. 4. In the **Authority Server URL** field paste the URL in the following format: [https://login.microsoftonline.com/](https://login.microsoftonline.com/) + directoryId. Use **Tenant ID** for directoryId. To finish the activation process, you need to create App User in your CRM. 1. Go to your Dynamics 365 account. 2. Click on **Settings** and select **Security** from the dropdown menu. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0020/dynamics12-1024x241.jpg) 3. Access **Users**. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0021/dynamics13-1024x255.png) 4. Click on **Enabled Users**. A dropdown will open. Select **Application Users** from the dropdown. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0022/dynamics14-1024x81.jpg) 5. **Application Users** page will open. Click on **+NEW**. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0023/dynamics15-1024x187.jpg) 6. **New User** window will open. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0023/dynamics16.jpg) Note: open another tab and access **Microsoft Azure**. In your **Microsoft Azure** account: 1. Go to **App registrations**. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0025/dynamics17-1024x155.jpg) 2. Click on **Overview**. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0025/dynamics18.jpg) 3. Copy **Application (client) ID**. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0026/dynamics19-1024x244.jpg) Note: once you’ve copied your **Application (client) ID**, go back to your Dynamics 365 account to finish the activation. In your Dynamics 365 account: 1. Paste the **Application (client) ID** to the **Application ID** field. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0027/dynamics20.jpg) 2. After a few moments, all the fields will fill out automatically. When they do, click on **Connect**. ![](https://us-wd.gr-cdn.com/help/sites/9/2021/12/0028/dynamics21.jpg) [Click here to learn how to synchronize contacts between your GetResponse and Dynamics 365 accounts.](https://www.getresponse.com/help/how-to-synchronize-contacts-between-getresponse-and-microsoft-dynamics-365.html)