# How to create additional accounts in my MAX account? **This article includes a video demonstration:** [Watch video](https://fast.wistia.net/embed/iframe/ph0izwquy1) It’s possible to set up additional accounts to your owner account and have full control of all access specifications. As the account owner you can: * create a new account for your company branches, brands, etc. When creating a new account, you’ll also assign an admin to that account. They’ll be able to manage the users and roles as well. * assign a default role, or create a custom one. A role is a set of permissions defined by the account owner or the admin that give users access to specific account features. * add users – individuals with access to specific accounts and features by the account owner or the admin. How to add a new account? ------------------------- 1\. In the **Profile** menu, select **Accounts and users**. 2\. In the **Accounts** section, click the **Add new account** link. 3\. Enter the information required to set up the account: * Account name: it appears on the **Manage accounts** page * Admin information: the name and email of the person in charge of the account * Password (the admin will receive a confirmation email asking them to register and set up their own password) * Address information * Time zone and time format for the account * (optional) you can define the message sending limit for this specific account * (optional) you can set specific IP addresses to have access to this account 4\. Click **Add account** to finish setup and return to the **Manage accounts** page. Repeat the steps for any additional accounts you need. How to add a user? ------------------ How you add users depends on whether you are the main account owner or an admin. ### If you’re the account owner 1\. In the **Profile** menu, select **Accounts and users**. 2\. In the **Users** section, click the **Add user** link. 3\. On the **Add user page**, add the required information: * enter the name, email address, and phone number of the individual you’re giving access to the account. * select the specific account or accounts they should have access to * select the role you want to assign to them (roles are account-specific, meaning only the roles created for a given account will appear in the dropdown list). **Note**: Depending on the role you select and the type of permissions defined for it, you might need to specify which lists they can access. To learn more about types of access, go to [What roles can I assign to users](https://www.getresponse.com/help/what-roles-can-i-assign-to-users.html). 4\. Click **Add user**. ### If you’re an admin 1\. In the **Profile** menu, select **Team**. 2\. On the **Team** page, click the **Add users** link. 3\. On the **Add user** page, add the required information: * enter the name, email address, and phone number of the individual you’re giving access to the account. * select the [role you want to assign to them](https://www.getresponse.com/help/what-roles-can-i-assign-to-users.html). 4\. Click **Add**. How to create a custom role? ---------------------------- If you don’t want to use any of the predefined roles, you can [create a custom role](https://www.getresponse.com/help/what-roles-can-i-assign-to-users.html) for your users. You do this by answering a series of questions designed to define which parts of the account users can see and what privileges they have (no access, partial access, full access). **Note**: If you give users access to marketing automation but have restricted their access to other account features, they’ll still be able to use them in workflows. Access to marketing automation also means that they’ll have access to all your lists. They’ll be able to create and send newsletters, too. How you create a custom role depends on whether you are the main account owner or an admin: ### If you’re the account owner 1\. In the **Profile** menu, select **Accounts and users**. 2\. In the **Accounts** section, click the **Add or edit custom roles** link. 3\. On the **Add role** page, enter the name. Then, select accesses for the role by answering the questions about the type of permissions users receive. If you give users partial access to lists you’ll be prompted to specify which ones when you’re assigning this role to users. 4\. Click **Add**. ### If you’re an admin 1\. In the **Profile** menu, select **Team**. 2\. In the **Team** section, click the **Manage roles** button. 3\. On the **Manage roles** page, click the **Add role** button. 4\. On the **Add role** page, enter the name. Then, select accesses for the role by answering the questions about the type of permissions users receive. If you give users partial access to lists you’ll be prompted to specify which ones when you’re assigning this role to users. 5\. Click **Add**. To view and edit roles, go to the [Manage roles](https://www.getresponse.com/help/what-roles-can-i-assign-to-users.html) page. After you’ve created the role, you can add a user and assign it to them. Remember that you can assign only one role per user. Can I change which accounts users have access to? ------------------------------------------------- You can update which accounts users can work in. An **account owner** can **allow or revoke** users’ access to accounts. An **admin can only restrict access** to a given account. ### If you’re the account owner To do allow access to additional accounts, 1\. Go to the **Manage users** page, and find the user. 2\. From the **Actions** (three vertical dots) menu, select **Accounts**. 3\. In the **Accounts** tab, click the **Allow new access** button. 4\. In a popup modal, select the account and the role you want to assign to them (only the roles associated with that account will appear in the dropdown list). If the role gives users partial access to lists you’ll be prompted to specify which ones when you’re assigning this role to users. 5\. Click **Apply**. To restrict access to a specific account, 1\. Go to the **Manage users** page, and find the user. 2\. From the **Actions** (three vertical dots) menu, select **Accounts**. 3\. Locate the account on the **Accounts** list. Then, in the **Actions** (three vertical dots) menu, click **Revoke access** and confirm your choice. ### If you’re an admin If you no longer want a user to have access to the account, 1\. Go to the **Manage users** page and find the user. 2\. From the **Actions** (three vertical dots) menu, select **Revoke access** and confirm your choice.