Support - email marketing

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Expert Customer Support

As a GetResponse user, you have access to the best online resources and the smartest, friendliest support team in the industry! From campaign planning to technical questions, our dedicated professionals will work with you via phone, email, fax or chat until you get exactly what you need. Plus you can tap into the knowledge of the global GetResponse community via our 24/7 web board!
Get Help Your Way.

In addition to all the standard channels, GetResponse PRO users get instant support from “live” professionals – including Saturdays − via live chat and toll-free phone. Just choose the most convenient method to meet your timing and your needs. However you choose to communicate, we have you covered

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Phone Support
Phone Support

Get friendly, instant support from GetResponse experts!

Available for PRO and Premium accounts only.
FREE Web-board
FREE Web-board

Join our online forum now to meet new people and exchange tips and tricks!
E-mail Support
E-mail Support

Our dedicated professionals will provide detailed responses to your questions – and you can archive for future reference!
My Ideas
My Ideas

Our easy-to-follow guide on how to set up and use your account so you get results from day one! A Must Read to make sure every campaign is better than the last!
Read FAQ
Read FAQ

For quick, detailed responses to the most common user questions, click here for solutions you can print! Check often as the list is constantly growing!
Video Tutorials

Developed by marketing experts, these fun, easy-to-follow tutorials can double the power of your team − and your email messages!