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How long does it take to issue a refund?
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We request a refund from our credit card processing company immediately
after you request this. However, due to the processing time the banks need
to handle such request it may take 10-15 business days for the credit to
appear in on your statement.

If you would like to confirm that the refund has been issued, please contact
our Billing Dept. (choose Billing Issues as the category for your support
request).
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