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| I do not receive email when I test message - why? |
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(14 votes)
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To determine what may be causing the problem, we need to investigate
the delivery logs. Please contact Support with the following information:
1) To which campaign you were trying to subscribe
2) Which email address was used
3) Did you use the test feature, or subscribed to the campaign
via email/web/add subscriber
4) If you subscribed thru the form of your website - what is the
URL of the website with the form.
Providing the above information will speed up the process of
resolving the issue. We look forward to hearing from you.
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