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There were 5 questions found in this category:
  1. questionI have tested my messages and did not receive any. What is wrong?
    Please take a second to check the spam folder as the messages might have landed there, if contained too many "spammy" features (multiple links, images etc.) If this is the case here are some tips that you may find useful: 1. Change your message's Subject and Body to appear less "spammy" to m ...

  2. questionMy messages landed in the bulk folder, however the spam rating is low. What may be causing this?
    We are not able to guarantee that your mail will not go to the bulk folder as it is determined by your content and other factors.The spam check tool we provide is only a reference. As each ISP has its own spam filters created, they do not share what those are. We also recommend to add a dom ...

  3. questionMy subscribers did not get my messages. What can be causing this?
    Sometimes the message cannot be delivered to the recipient. There may be different reasons for this, such as the lack of response from the recipient's server or because the mailbox of the recipient is full. In such cases, we will try to deliver your message several more times. If all our ...

  4. questionWhat is a spam check feature?
    GetResponse is using the newest version of SpamAssassin to spam check your messages. Use a "spam-check" feature when editing your messages. It will show you the issues that the spam filters may have with your messages and give you an opportunity to modify them.

  5. questionWhat is the deliverability rate of messages sent thru your system?
    Some of our competitors are claiming that their deliverability exceeds 99.34% etc, but I would suggest you perform your own tests, instead of just believing their word. The truth is that there can be a different email deliverability for every mailing that you send out, as more and more ESPs a ...