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Message Format
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There were 12 questions found in this category:
 Can I create HTML messages?
You can either create your messages in plain text or HTML format.
You do not need to know HTML to create HTML messages, as
we offer an HTML editor, which will let you easily change the
shape and color of your message using the tools available
in the toolbar on top of the editor.
If ...
- Can I write the messages in a language other than English (will characters encoding work)?
By default, your GetResponse account is sending the messages in
the unified UTF 8 character encoding. It is compatible with all existent
language specific characters, so the message written in language other
than English will be displaying correctly in all new browsers.
If you woul ...
- Corrupted HTML message
Creating your messages in another HTML editor and then
pasting them into the HTML Body may cause the message
to display incorrectly when sent to your subscribers.
We always recommend using the editor within GetResponse
to create the messages - only then we can ensure that the
messag ...
- How to add a link into the message?
You can easily insert a link into your HTML message, or hyperlink a text
or an image. Please select the area that you would like to hyperlink and
choose the "Add link" button in the editor. You will be asked to provide
a full URL where you would like your visitors to be directed.
...
- How to insert an image into the message?
To insert a picture into one of your messages, please make sure that
the message has been created in HTML. Click where you would like
the image to appear and click on the Insert Image button located in
the HTML Editor menu.
The image should be online in order to be able to insert ...
- How to send a postcard?
In order to create a postcard, please choose the HTML mode for your
message and choose the "Postcard" button from the menu of the editor.
Click on "Define new postcard" link and follow the Postcard Wizard steps.
Once the postcard is defined choose the message where you would like to ...
- Is it mandatory to show my name, email and postal address in every message sent to my subscribers?
In every message that you send out from GetResponse, the sender's
name and address should be printed. Alternaltvely, you can provide PO box number which is also found 'valid physical address' and can be used instead of your full home address in the message footer. This is to stay compliant w ...
- Strange characters show in my messages. What is that?
There may be discrepancy between the encoding in which the message was created and the one you have in your mail program or in your browser. The message in your GetResponse account is created in UTF-8 by default (Campaign Settings>Messages>> Change character encoding). Please go to ...
- The message looks good in the editor, but when it arrives to my email it is cut - why?
There are several reasons why your messages may arrive cut to your inbox.
First of all, when you create the messages, please make sure not to change
between the formats. Your message should be created in one format only,
you should not switch between the HTML editor and the mode where ...
- What if my subscribers cannot read HTML messages?
Nearly all email browsers recognize HTML messages, however, the
user may disable HTML in order to protect themselves from viruses,
bugs and spyware.
To make sure that your messages will get thru to these subscribers,
we offer the functionality called Dual Format for your messa ...
- What should I put as my campaign name?
Your campaign name may consist of any letters and numbers between 3 and 64 characters. It should not contain any upper case letters, special characters
or spaces. It is important that you choose a relevant name to what you are promoting, as your subscribers will see the name upon adding th ...
- Will subscribers see my campaign name?
Campaign@getresponse.com will always appear when your prospects
sign up via email. It will also be visible to the subscribers when they confirm their subscription, or remove themselves from further mailings.
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