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There were 7 questions found in this category:
  1. questionCan I get a refund?
    If for whatever reason GetResponse does not meet your expectations, does not perform the way it was promised, or does not make a measurable improvement in your sales, your response ratio and your time-savings, just let us know within the 30 days from your original purchase, and yo ...

  2. questionCan I pay with PayPal?
    Unfortunately, we do not accept PayPal as a payment option. We will be happy to accept the payment with Credit Card - Visa, MasterCard or AmericanExpress

  3. questionHow long does it take to issue a refund?
    We request a refund from our credit card processing company immediately after you request this. However, due to the processing time the banks need to handle such request it may take 10-15 business days for the credit to appear in on your statement. If you would like to confirm that t ...

  4. questionHow much does GetResponse PRO service cost?
    To suit your needs best, we offer several payment plans for GetResponse PRO subscription: GetResponse PRO BRONZE: US $17.95 a month (regular rate) GetResponse PRO SILVER: US $47.85 quarterly ($6 off!) GetResponse PRO GOLD: US $87.70 for 6 months ($20 off!) GetResponse PRO PLATINUM: ...

  5. questionI thought the service price was $12.12, not $17.95?
    When you order annual subscription you save $70. It turns out to be $12.12 per month. However, you do not actually pay monthly. When you order monthly subscription, you pay $17.95 monthly. All the payments are recurring.   If you wish to change your payment plan, please email o ...

  6. questionWhat is the GetResponse Subscribers List charge?
    The service fee depends on the total number of your subscribers hosted in all your campaigns (follow ups and broadcasts) *at their peak* in the billing month. The first 10,000 subscribers will be included in the current service price, $17.95 per month. For every additional 5,000 sub ...

  7. questionWhere can I update my billing details?
    To update your billing details, please go to our secure site at:https://secure.implix.com/update_billing_details.html Your account name and password for the account will be requested so please have them at hand. Please note that this will only update the credit card information we have on fil ...