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There were 5 questions found in this category:
  1. questionCan I import or upload my existing list?
    You are allowed to import your existing list provided that you have obtained permission from every single subscriber on that list. Please note that when you import your mailing list into your GetResponse campaign, a verification email is sent out to all subscribers. Subscribers that confirm the ...

  2. questionCan I use FFA email addresses?
    We are sorry, but we do not allow any kind of "Free For All" (FFA) email addresses to be added to mailing lists hosted with GetResponse. A Free-For-All program is usually a freely accessible webpage that enables anyone to add their own link, in exchange for the email address. Once submitted, th ...

  3. questionCan my account be closed because of spam complaints?
    GetResponse is a responsible email marketing service and our Policy Enforcement Department investigates every spam complaint sent to us, usually in 24 hours or less. GetResponse maintains a strict, zero-tolerance spam policy. As per our Terms and Conditions and our anti-spam policy, we will cl ...

  4. questionIs it possible to have a campaign/newsletter closed because of just one spam complaint?
    Our Abuse Department will investigate every spam complaint sent to us and analyze the activity in your account. If this is just one spam complaint and there is full opt-in information for the email address, we will not close the account.Every time there is a spam complaint sent to us, we will ...

  5. questionWhat types of lists can I import?
    You may import your existing list into GetResponse provided that you (and not someone else) have the permission of all subscribers to email them. Importing one of the following types of lists is strictly prohibited with GetResponse: mailing lists that are not permission-based (this includes sha ...