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zenderx
Joined: 21 Aug 2006
Posts: 2
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 Posted: Mon Aug 21, 2006 5:06 pm Post subject: This forum is just awesome!!! |
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Hi,
This forum is a really impressive! 
Great going guys!
Regards,
Chris |
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marcinj
Joined: 27 Jul 2006
Posts: 11
Location: Sopot, Poland
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| Posted: Mon Aug 21, 2006 5:44 pm Post subject: |
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Thanks We still have a lot to do (bugs hidding everywhere  ) but in my opinion new forum is already better than the old one |
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indyguitarist
Joined: 31 Aug 2006
Posts: 2
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getresponseauto1
Joined: 14 Sep 2006
Posts: 1
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| Posted: Thu Sep 14, 2006 2:07 am Post subject: Great Forum - Great Autoresponder |
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Ok, I am trying to take this with a grain of salt. Here is the situation.
I was not receving my email test messages at my regular email address. So I called 18773624547. The support personnel changed my email address to an alternate email address. So, a few days later I get an email from Great
Response, excuse me, Get Response informing me that I am only a Free Member. But I have a receipt for 1 year that clearly show I am not only a
paid Pro Member but a Platinum member.
So, I will call them and see why (I have seen this on the internet before) changing my email address threw support into convulsions causing them to
disasociate me from myself. My log in remained the same by the number of my email dropped from 400 to 4 or 5. I am also being solicited to upgrade to Pro Membership from Free Membership.
It is frustrating to me. I do not see how this is the actions of a professional company. Beside, my test messages should reach me without having to change my email address anyway.
It is all very disappointing.
Mark Compton |
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alanda
Joined: 21 Aug 2006
Posts: 109
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| Posted: Mon Sep 25, 2006 2:03 pm Post subject: PRO Membership |
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Hello,
Mr.Compton, please accept my apology for the delay in responding to your post. I check this daily, and I do not know how I could've missed this. I have checked our records and I can see that you indeed do have a PRO account, and also there is a FREE account in your name. For privacy regarding your account, I will contact you via email.
Best Regards,
GetResponse Customer Support |
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bradkaren
Joined: 06 Jun 2008
Posts: 1
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| Posted: Sat Jun 07, 2008 1:30 am Post subject: professional means everything! |
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"For privacy regarding your account, I will contact you via email.
Best Regards,
GetResponse Customer Support"
I came across this portion of a reply to a customer who was duly upset. I truly enjoyed reading the reply from Get Response. Being in Credit and Idenity theft for business, it shows me, they care and are professional indeed.
Relived new customer.
Brad
"Now how do I do This!"  |
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