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su9
Joined: 28 Feb 2008
Posts: 1
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 Posted: Thu Feb 28, 2008 12:16 am Post subject: Problems with my upgrade to PRO |
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I have upgraded to PRO version on saturday but I never got the cofirmation mail. How ever, the paid have been alredy billed to my credit card. How can I solve this?
Best Regards,
Susana |
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forumadmin
Joined: 03 Oct 2006
Posts: 1277
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| Posted: Thu Feb 28, 2008 6:12 pm Post subject: |
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Hello Susana,
I checked and can see that you did indeed place
an order to upgrade your free account to PRO.
This purchase was never collected. Your account
has now been successfully upgraded and you may
access your PRO autoresponder.
To login, please use the information you have al-
ready registered, for your free account, su9.
For your convenience, we have emailed you the
confirmation of your account log-in information.
Best Regards,
GetResponse Customer Support Team |
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texhanna
Joined: 04 May 2008
Posts: 1
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| Posted: Sun May 04, 2008 11:23 pm Post subject: problems with my upgrade |
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| I've upgraded to PRO version and never recieved confirmation! |
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forumadmin
Joined: 03 Oct 2006
Posts: 1277
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| Posted: Tue May 06, 2008 1:28 am Post subject: |
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Hello,
I checked and show your upgrade order
was successful, and have resent your
order confirmation email to your email
address at @yahoo.com.
Best Regards,
GetResponse Customer Support Team |
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reviewthetruth
Joined: 10 Jun 2008
Posts: 1
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| Posted: Tue Jun 10, 2008 6:13 pm Post subject: Me to |
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| my account was not upgraded to pro! i paid over 20 days ago.... |
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forumadmin
Joined: 03 Oct 2006
Posts: 1277
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| Posted: Tue Jun 10, 2008 6:43 pm Post subject: |
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Hello,
I checked and your order to upgrade your service
was placed on 2009-05-30, account name "review-
thetruth."
For confidentiality to your information, I have resent
your login information to the email you use when
you placed your order at @hotmail.com.
Best Regards,
GetResponse Customer Support Team |
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