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Personalization_ my LOGO




 
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Personalization_ my LOGO Reply with quote

Please til me how I replace the GetResponselogo with my own logo.

I have loged into Campaigns>Campaign settings>personalization
and written URL'sin to the two boxes.
The GR-logo seems to have disappeared but my logo is not visible just a litle box with a red x in it.
Leftclicking the box brings up my blogpage (accesspage for my Bluehost stored webpage. Blog is in wordpress)
Rightclicking the box shows me that the written logo URL is wrong.
But:
I am not able to shange the logoURL when writing it in the personalization URL box.

My webpage is: http;//www.stebra.com
My logo URL is: http://www.stebra.com/SB_logo.htm
PS.
Can the logo be stored on my other webpage such as?:
http://www.quality-life.no/SB_logo.htm
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Personalization_ my LOGO Reply with quote

Hello Svein,

I have looked up your campaign and I see that
it was rather well set. I see that under personalization
part you gace the same URL for both logo and web site.

Also, I see that under Campaign settings >> Subscribers
tab >> opt-in settings you have not provided your own
URL at all. You may give your URL there and those that
click on confirmation link in the email, will be taken to
your own web site.

I have advised the issue of the logo to our technicians
and as soon as I receive feedbacl from them, I will let
you know about it.

Thank you for your understanding.

Best regards,
GetResponse Support Team
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Personalization_ my LOGO Reply with quote

Hello Svein,

I am writing to let you know that our techncians have
investigated the issue with teh logo and they found
that your logo url is exactly an HTML document which
displays his logo from followuing url:
http://www.stebra.com/sb%20LOGO.jpg

The reason why the logo is not displayed is that the
logo's size is very large - 1633x2048px and it has
233KB weight. Please change the logos size to some
standard sizes and it should be displayed fine then.

Best regards,
GetResponse Support Team
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