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Import limit is not reset




 
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jpmail



Joined: 12 Feb 2008
Posts: 5

PostPosted: Wed Mar 05, 2008 5:12 am    Post subject: Import limit is not reset Reply with quote

Even after 24 hours have passed since my last import of subscribers to the list, the 2,500 limit was not reset.

There could be some error in the system.

Or is it that you have other standard than 24 hours before resetting the limit?
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forumadmin



Joined: 03 Oct 2006
Posts: 1277

PostPosted: Wed Mar 05, 2008 6:31 pm    Post subject: Reply with quote

Hello,

I logged into your account and show that your
import limit, has indeed been reset.

Import Limit: 2500 (imported today 2500)

You are correct, it usually does take 24 hours
for the import counter to reset, but at times of
increased traffic it may take a little longer.

Best Regards,

GetResponse Customer Support Team
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