I need to use the special characters.. My native language is

[Forum User]

Hello Friends,

I'm really worried, because I've spent all day long trying to use the special characters such as:

á,í,é,ó,ú,ñ,etc

My problem is, that when I write them, everything seems to be ok, but when I test the e-mails, they arrive wrong... For example when is suposed to be an í, there are these symbols ñÃ

Please help me.

I bought this service because it seemed to be the best one in the net, but now I'm very confused, so please give me a hand...

I need to use this Autoresponder service BUT IN SPANISH, as you can see I have no problems with the english, but all my clients will be spanish spoken people....

Please help me, WHAT SHOULD I DO?

Is there any other way to use this characters?

I've tried everything, I even tried using the HTML code for these characters, but it didn't work either.

Please, I'm running out of time, looking forward to your answer.

Your friend from Ecuador

Daniel Mendoza

[Forum User]

Hello Daniel,

Please note that you can set a proper character set, so as to have spanish characters displayed correctly.

In order to do this please log into your account and go to Campaigns>>Campaign Settings, then click on the "Messages" tab and scroll down to #6. encoding. From the drop down menu please choose iso-8859-1 as character set and scroll to the bottom left hand side of the page and click on "save settings."

Regards,

GetResponse Customer Support