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Forms with responders[] gives error...




 
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giggly



Joined: 09 Nov 2006
Posts: 2

PostPosted: Sat Jun 07, 2008 2:23 pm    Post subject: Forms with responders[] gives error... Reply with quote

Hi,

Every setup I test with more than one responder (using "responders[]")
gives the following error from the getresponse website:

-->
An error occured when trying to load the page.
Site administrators have been notified about this error and will review the problem soon.
You can try to go to the main page of this site.
-->

This occurs regardless of the combination of responders.

Have tested using the standard multi signup form you provide with same results:


<!-- GetResponse subscription form | start -->
<form action="http://www.getresponse.com/cgi-bin/add.cgi" method="post" id="GRSubscribeForm" accept-charset="UTF-8">
<fieldset>
<table><tr>
<td><label for="GRCategory2">Your Firstname</label>:</td>
<td><input type="text" name="category2" size="14" id="GRCategory2" /></td>
</tr><tr>
<td><label for="GRCategory3">Your E-Mail</label>:</td>
<td><input type="text" name="category3" size="14" id="GRCategory3" /></td>
</tr><tr>
<td colspan="2"><label for="GRCustom0">Subscribe me also to following lists</label>:</td>
</tr><tr>
<td colspan="2">&nbsp;</td>
</tr><tr>
<td colspan="2"><input name="responders[]" type="checkbox" value="*my-2nd-list-id-went-here*" checked/>
Work from home!</td>
</tr></table>
<input type="submit" value="Get More Info!" />
<p>
Service provided by <a href="http://www.getresponse.com/" title="GetResponse Autoresponders">GetResponse Autoresponders</a>
</p>
</fieldset>
<input type="hidden" name="category1" value="*my-main-list-went-here*"/>
<input type="hidden" name="confirmation" value="*http://mywebsitehere.com*" />
<input type="hidden" name="ref" value="000" />
</form>

<style>
#GRSubscribeForm fieldset {
width: 260px;
border: 0;
}

/* comment about GetResponse */
#GRSubscribeForm p {
font-size: x-small;
}

/* table used to position form elements */
#GRSubscribeForm table {
border: 0;
}
</style>
<!-- GetResponse subscription form | end -->

NOTE: The process works without problems for EVERY list I tested as long as there was NO responder[] value present.

Thus, it seems to be to do with using multiple responders.

Any solutions welcomed.

Thanks,
Adam.
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forumadmin



Joined: 03 Oct 2006
Posts: 1334

PostPosted: Mon Jun 09, 2008 4:02 pm    Post subject: Reply with quote

Hello Adam,

Could you please send me your website url,
where you have this posted, so that we can
investigate it further?

Best Regards,

GetResponse Customer Support Team
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giggly



Joined: 09 Nov 2006
Posts: 2

PostPosted: Mon Jun 09, 2008 11:48 pm    Post subject: Reply with quote

forumadmin wrote:
Hello Adam,

Could you please send me your website url,
where you have this posted, so that we can
investigate it further?

Best Regards,

GetResponse Customer Support Team


Since the post, I've taken a more reliable route to
achieving the same result using the api.

If you'd still like details to follow up and check,
I can forward them to your support dept rather
than post them publicly in here.

Thanks,
Adam
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forumadmin



Joined: 03 Oct 2006
Posts: 1334

PostPosted: Tue Jun 10, 2008 2:32 am    Post subject: Reply with quote

Hello Adam,

Yes, any information you wish to keep private
can be forwarded to our support department
at gr-support at cs.implix.com.

Best Regards,

GetResponse Customer Support Team
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