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Can't access the "create a new brodacast" page - is this a b




 
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Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't access the "create a new brodacast" page - is this a b Reply with quote

Hi,

when I click on any "create a new bordcast link", I am systematically redirected to a "My campaigns" page.

I tried to create a broadcast from different campaigns or accessing this "create a new brodcast" from various pages on the the getresponse page, but am systematically redirected to the wrong "My campaigns" page.

is this a bug?

Are you aware of this problem?

Are you working on it?

Thank you for your help

Francisco Bujan
vitalcoaching.com
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't access the "create a new brodacast" page - is this a b Reply with quote

I cant either??? HELP.. Seems like a bug to me



> Hi,
>
> when I click on any "create a new bordcast link", I am systematically redirected to a "My campaigns" page.
>
> I tried to create a broadcast from different campaigns or accessing this "create a new brodcast" from various pages on the the getresponse page, but am systematically redirected to the wrong "My campaigns" page.
>
> is this a bug?
>
> Are you aware of this problem?
>
> Are you working on it?
>
> Thank you for your help
>
> Francisco Bujan
> vitalcoaching.com
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't access the "create a new brodacast" page - is this a b Reply with quote

> Hi,
>
> when I click on any "create a new bordcast link", I am systematically redirected to a "My campaigns" page.

Same problem also. Hope there's someone working on it.

I also have had intermittant replies with my test messages - I think some broadcasts have not been getting out?

Ken.
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Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't access the "create a new brodacast" page - is this a b Reply with quote

I'm having the same problem. I can't create a broadcast and I can't see my list of subscribers. I'm assuming the system is temporarily off somehow? (I've been using GetResponse for a year with no problems, so definitely not complaining! Just wondering.)

> > Hi,
> >
> > when I click on any "create a new bordcast link", I am systematically redirected to a "My campaigns" page.
>
> Same problem also. Hope there's someone working on it.
>
> I also have had intermittant replies with my test messages - I think some broadcasts have not been getting out?
>
> Ken.
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't access the "create a new brodacast" page - is this a b Reply with quote

Hello Francisco,

I have logged into your account and I was
able to create a new broadcast in any chosen
campaign in your account. This temporary
glitch was caused by short downtime of load
balancer machine.

I apologize for any inconveniences this might
have caused you.

Best regards,
GetResponse Support Team
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't access the "create a new brodacast" page - is this a b Reply with quote

Hello Ken,

There were no non-delivery issues recorded
and if you have any doubts which broadcasts
were not sent, plese let us know the campaign
name and which message you refer to so we can
check the delivery reports.

I look forward to your reply.

Best regards,
GetResponse Support Team
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't access the "create a new brodacast" page - is this a b Reply with quote

Hello Janet,

Unfortunately, we have experienced downtime
of load balancer machine.

I apologize for any inconveniences this might
have caused you.

Best regards,
GetResponse Support Team
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't access the "create a new brodacast" page - is this a b Reply with quote

Thanks for your answer.

Seems to be working now


> Hello Francisco,
>
> I have logged into your account and I was
> able to create a new broadcast in any chosen
> campaign in your account. This temporary
> glitch was caused by short downtime of load
> balancer machine.
>
> I apologize for any inconveniences this might
> have caused you.
>
> Best regards,
> GetResponse Support Team
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