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Can't Access My Subscriber Lists




 
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Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't Access My Subscriber Lists Reply with quote

I have been trying to access my subscribers lists for several days now and I get a Warning - Page Expired message. It is vital that I see my customer list, so what should I do?

It is predominately in my windspinners1 campaign and intermittently with all other campaigns.

Help
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't Access My Subscriber Lists Reply with quote

To view subscribers please go to Subscribers>>My Subscribers>>All Subscribers, it will ask you to select for which campaign. At that point it will ask you to select which subscribers ie. inactive, all , etc. and then to select date range. Click on the search button and it will display your list of subscribers, 20 per page. I have checked your account and have no problem viewing your lists, all appears as it should.

Regards,
GetResponse Support
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't Access My Subscriber Lists Reply with quote

I have been using this autoresponder for close to a year. I KNOW how to look at my subscriber lists. I'm telling you that when I try to look at my subscribers lists (after selecting dates, etc.) that it gives me this page:

"Warning: Page has Expired The page you requested was created using information you submitted in a form. This page is no longer available. As a security precaution, Internet Explorer does not automatically resubmit your information for you.

To resubmit your information and view this Web page, click the Refresh button. ""

It acts like it wants to show me the list but goes to this page instead.

So how can I fix this?

This is happening in particular with my windspinners1 list. when I try to look at subscribers for this month, or all subscribers or any other date range I have selected.






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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: Can't Access My Subscriber Lists Reply with quote

Please accept my apology for the misunderstanding. I just want to assure you that this has been referred to our technical support team and I will contact you as soon as I have any feedback from them. I appreciate your patience in this matter.

Regards,
GetResponse Support
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