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Cannot Subscribe VIA Email




 
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guruofinterviews



Joined: 09 Jan 2007
Posts: 2

PostPosted: Mon Apr 14, 2008 4:19 am    Post subject: Cannot Subscribe VIA Email Reply with quote

Hello,

I see a few posts related to the same problem but I did not want to highjack anybodys thread.

Basically what I do is send an email to my campaign consolegaming@getresponse.com

When I try to go and do this for myself it simply does nothing. I have tried sending a blank email, name in subject, and name in subject and body and none of them send me a confirmation message back.

I have also checked and the email is not added to the campaign. I seen that you are asking others to email you. So I already did so. You should have a message from public [at] gamecopyingguide [dot] com

Thanks
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forumadmin



Joined: 03 Oct 2006
Posts: 1277

PostPosted: Mon Apr 14, 2008 6:34 pm    Post subject: Reply with quote

Hello,

I have checked and I do not see an email from you with the
following information:

To determine what may be causing the issue, we need to
investigate the delivery logs. Please send me the following
information:

1) To which campaign you were trying to subscribe
2) Which email address was used
3) Did you use the test feature, or subscribed to the campaign
via email/web/add subscriber
4) If you subscribed through the form on your website - what
is the URL of the website with the form.

Providing the above information will speed up the process of
resolving the issue. We look forward to hearing from you.
Please send this to gr-support at gs.implix.com.

Best Regards,

GetResponse Customer Support Team
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