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broadcasts not going out




 
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: broadcasts not going out Reply with quote

Yesterday two broadcasts weren't sent, same deal again today - my broadcast isn't being sent.

What's happening guys?
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: broadcasts not going out Reply with quote

> Yesterday two broadcasts weren't sent, same deal again today - my broadcast isn't being sent.
>
> What's happening guys?


Looks like a general problem.
I have the same problem.
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Forum User



Joined: 27 Jul 2006
Posts: 7421

PostPosted: Mon Jul 24, 2006 3:24 pm    Post subject: broadcasts not going out Reply with quote

Hello Martin,

I apologize for the delay in response time.

Our database experienced unnaturally high load which
caused the delay along with possible peak times in
recipients ISPs. Please stay assured that we do our
best to have this situation resolved and we send out
higher batches of messages to lower the qeue.

However, the situation has not been solved yet and
appropriate warning is displayed when sending
broadcast that the delay can last 24 hours.

I sincerely apologize for any inconveniences this
might be causing you.

Best regards,
GetResponse Support Team
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