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  MSN TV/WebTV users

  • Hi,

    Some MSN TV/WebTV users are reporting trouble logging into
    their PenPals Plus Main Menu.

    We think WebTV might have a problem with long web pages...

    That would explain why it lets you login initially and create a
    profile and then next time it refuses to load your page.

    (What changed in the meantime is your Main Menu is now populated
    with matches which makes it 3 to 4 times longer than it was before!)

    If you page seems to be stuck, one thing that sometimes helps is if
    you refresh the screen.


    There should be an option button on your
    keyboard and when you hit it then it a screen
    pops up on the TV and "reload" is one of them.....

    but an easier way to refresh the screen is to hit the
    "cmd" button and "R" at the same time and it will reload
    ....either way is good.


    If that doesn't help then a more drastic solution is for us
    to do some surgery on your page and remove enough matches
    to make WebTV happy. Just email me and let me know if
    you need this done.

    It is a bit of a nuisance but I would recommend that
    on an ongoing basis you keep your page down to 6 - 12 matches
    by deleted any excess. Usually the ones near the end of the page
    are not quite as good matches as the ones towards the top.

    That will help prevent your page running foul of WebTV in the
    future.


    As we add new matches almost daily, you will probably need
    to do this "pruning & trimming" a couple of times per week.

    Good luck and enjoy!


    Jeff,
    (Nickname: admin)
    System Administrator,
    PenPals Plus
    http://www.dating-now.com/login.html


    February 7th, 2005 at 11:49 pm

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