Weekly articles and tips to grow your business, manage your team and improve your marketing.
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Friend - Own up. Are you really productive at work just before Christmas?
December 17th, 2009 at 7:56 pmwww.heartharmony.com.au email Hi Friend With only a few more sleeps until the "big day" let's be honest. Are you are still working at 100% full steam? Many businesses go into slow down mode as they slide into Christmas/ ...
Friend - Did you REALLY mean to say that?
December 10th, 2009 at 6:37 pmwww.heartharmony.com.au email Hi Friend Words make or break a business. Say the wrong thing and you will lose clients, create industrial disputes or at the very least make your business a laughing stock. This week I sha ...
Multi-tasking ... and other productivity myths
December 3rd, 2009 at 8:49 pmwww.heartharmony.com.au email Hi Friend Is it just me, or did someone put the clock into fast forward this week? To help us slow down I have asked one of my colleagues to share her views on multi-tasking (and why it is ...
Do you know the rules about writing notes to your employees?
November 26th, 2009 at 7:33 pmwww.heartharmony.com.au email Hi Friend Managers do this every day - jot down notes to or about their employees without thinking of the consequences. This week we look at the issue of writing notes and what should or sh ...
The 10 Secrets to Sales Success
November 19th, 2009 at 7:04 pmwww.heartharmony.com.au email Hi Friend Selling is one of the most under-rated skills in every business, and yet it is something that every person in business does every day. In this issue we look at selling from a rang ...
A Managers Guide to Safe Christmas Office Parties
November 12th, 2009 at 7:22 pmwww.heartharmony.com.au email Hi Friend We are in the process of testing what feels like 4 million bulbs in our Christmas lights, so it seemed like a good time to talk about a few Christmas related issues for businesses ...
Why a small piece of pie is better than no pie at all
November 5th, 2009 at 8:25 pmwww.heartharmony.com.au email Hi Friend This week is a liquorice all sorts week - with a mixture of topics shared. We start by looking at why small business needs to be clear on who they are serving - the small piece o ...
How to Write Employee Handbooks
October 29th, 2009 at 9:38 pmwww.heartharmony.com.au email Hi Friend This week we are looking at one of the least understood, yet most important pieces of writing for every business. Your employee handbook. Employee handbooks can be as simple as a ...
Cash for Comment - The Changing Face of Referral Fees
October 22nd, 2009 at 10:15 pmwww.heartharmony.com.au email Hi Friend The issue of how to thank people who sing the praises of your business has just got that little bit more complex. We start by looking at the issue of referral fees, affiliate fee ...
Are your testimonials legal?
October 15th, 2009 at 8:50 pmwww.heartharmony.com.au email Hi Friend The business world has once again changed. Are you keeping up? In the USA, the Federal Trade Commission has released new guidelines relating to the use of testimonials and endors ...