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Hi
Happy Easter! This
newsletter is all about left field
thinking - taking what is already
known and "twisting it" to make a
new service or new
result.
THIS
WEEK
You can have any colour as
long as it's
black
Blindly not noticing
the importance of colour on your
product is alive and well. In this
article we look at some ideas to add
colour to your customers lives (and
hidden niche markets where you can
profit from adding
colour).
ALSO IN THIS
EDITION
HR Tip of the
Week - What are you
rewarding?
Many
business metrics are based on what
they can measure, not what result
they get. Do your measures make a
difference to
customers?
Business of the Week
- Discount Drug
Stores
Read about
how a trip to get my daughter's ears
pierced highlighted some great
customer service tips.
Blog Post of the Week
- Lessons from
Tupperware
Learn how
party plan has been applied to the
personal protection industry in the
USA - buy your Taser over
chip-n-dip!
Next
week ...
Life
after
Workchoices
Have a
great week!
warm
regards
Ingrid
Heart
Harmony
PS:
Remember to have a safe Easter on the
roads. Spend time with your loved
ones and
enjoy!
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