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  Hi This week's newsletter is more personal and less business-like than my regular newsletters ... must be the season! THIS WEEK Let the Magic Begin With less than 2 weeks until Christmas, magic starts to happen. Yes people are frazzled, yes people over-extend themselves and yes people overindulge and embarrass themselves. But what also happens is that people also work extra hard to get things done that they may have been procrastinating on all year. Decisions that would normally take weeks happen in moments. Deadlines are met.  All of this happens up until about 24 hours before Christmas ... Click here to read the rest of this article ALSO IN THIS EDITION Marketing Tip of the Week - Look After Your Best Customers I have talked a few times before about knowing who your best customers are and that you need to do whatever it takes to help make their lives easier and happier. Last week I was put to the test. Click here to read this article Business of the Week - Beneath the Surface  My very brilliant and talented accountant (who also happens to be a very accomplished bellydancer) has just released her first book ...  Click here to read the rest of this article Facebook Update Click here to read about what has happened to me in Facebook this week.  Next week ... Being Present Have a great week! warm regards Ingrid Heart Harmony PS: Remember to visit my blog - there are marketing and HR tips to keep your business growing http://www.heartharmony.com.au/IngridCliffBlog.html PPS: Please forward this email onto your friends who will appreciate it. PPPS: Come to the Hills District PCYC Christmas Carols this Saturday 15th December between 6.30pm-8.30pm at Olearia St West, Everton Hills. I will be MC for the evening - we have some amazing bands and fireworks after the Carols.       14th December 2007 Heart Harmony Ingrid's Blog Ingrid's Facebook Heart Harmony Facebook Putting the heart into your business growth   Business Development ... Human Resources ... Copywriting "My business had had a tough year ... and I had tried unsuccessfully to sell it.  I realized that I needed to help to refocus the business, or to decide to get on with something else.  I searched the web for a business coach and found Ingrid.  We only had 6 or 8  one hour sessions, but in that time Ingrid helped me to focus on the part of the business that I enjoyed, which perhaps not so coincidently was the part of the business that was doing best. My turnover is greater than ever before, and my margins are much improved.  Ingrid's ability to get me to calmly look at my situation, see the opportunities, and then focus on pursuing them was fundamental to the successful turnaround of my business.  I enjoy getting her newsletters, and find her to be very generous with time and genuine desire to do good work with her clients.  My time spent with Ingrid has been a great investment.  I have no hesitation in recommending her."    Hamish Barker, Zebayish Trading (Pomegranate Fashion)

  December 13th, 2007 at 6:08 am

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