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  Hi Friend This week we tap into my Psychology background and do some digging inside people's heads. We look at customers, your team and of course you get some questions to challenge you as well! THIS WEEK Getting Inside Your Customers Heads Serving your customers is a simple process of understanding their individual wants, needs and desires. But how do you figure that out? In this article we look at demographics, psychographics, profiles and I take you through a recent case study to make it all real. ALSO IN THIS EDITION HR Tip: What Makes Your Team Tick? Profiling shouldn't be just applied to your customers. When applied well you can get great results with your team as well. Business of the Week - Red Day Coaching Red Day Coaching takes profiling and applies it to your work days. Learn how you may be too Yellow and need to add in more Red or Green into your week.  Blog Post of the Week - When You Invest in Yourself the World Invests in You  In this blog post I talk about meeting one of my heros Dr John Demartini this week and one of the lessons I learnt from him. Next week ... Lucky Door Prizes and Competitions - Tips to Make Them Legal and Work for your Business Have a great week! warm regards Ingrid Heart Harmony PS: Other blog posts included posts about creative strategies to build links to your website as well as my answer to a question on how to implement employee manuals in your business http://www.heartharmony.com.au/IngridCliffBlog.html   2 May 2008 Heart Harmony Putting your business into words  Freelance Copywriting ... Human Resources ... Business Development "Ingrid helped me rebuild morale and enthusiasm in a team that had been through some turbulent times. Ingrid's ability to get individuals to confront and then master some personal issues that were holding them back enabled them grow first within themselves and then as valuable and contributing team members." Graham Leathem Bartercard click here to check out our Instant HR Policies and Procedures Manual

  May 1st, 2008 at 9:41 am

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