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  Hi Friend This week is an emotion packed week as we look at different emotions and behaviours - some which help your business and some which tear it apart. We start by looking at the issue of falling in love with your clients - and why a little bit of love can be a good thing. We then look at harassment training - and why things said the wrong way, or taken the wrong way can cause you big problems. Our product of the week is designed to help people create a winning job resume and cut through the pile of competitors. THIS WEEK Falling in Love With Your Clients I need to start by saying this is not about the ethics of a romantic relationship with your clients, but looking at how falling in love with your clients can generate amazing customer service (and what to do if you realise you are "just not that into" your clients). ALSO IN THIS EDITION HR Tip - Harassment Training When was the last time you trained your team on bullying and harassment using your written policies (you do have written policies don't you?) Product of the Week - DIY Resume Writing Course Writing your own resume can be a real challenge. That's why when one of the best in the business wrote a course to teach people how to write their own winning resume, I just had to share it. Blog Post of the Week: My Two Cents on the Jackson Jive Issue The Jackson Jive skit on Australian TV this week is a wake up call to all managers - in this post I explain why, and what you need to do about it. Have a great week! exuberantly yours Ingrid Heart Harmony PS: This week's blog also included a post about "The worst marketing you can do". PPS: Follow me on Twitter – www.twitter.com/Ingrid Cliff Tweets you may have missed from me this week: Darth Vader doing Hammertime - (Dancing with the Stars eat your heart out) http://tinyurl.com/mmqlff Another from @rogerdooley weird science - cows that have names & are treated as individuals give more milk. http://tinyurl.com/ydpuysu Apparently sleep deprivation raises stress levels which make you crave fatty foods & accumulate fat http://tinyurl.com/y9wpl8x. Nap anyone?   Heart Harmony  Freelance Copywriting ... Human Resource Management Copywriting ... SEO Copywriting   Save weeks of work with our  Instant Employee Manual templates     Employee Performance Reviews: Tips, Templates & Tactics -  helping you conduct employee performance reviews that work

  October 8th, 2009 at 10:22 pm

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