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Hi
Friend
This week is an
emotion packed week as we look at
different emotions and behaviours -
some which help your business and
some which tear it
apart.
We
start by looking at the issue of
falling in love with your clients -
and why a little bit of love can be a
good thing.
We
then look at harassment training -
and why things said the wrong way, or
taken the wrong way can cause you big
problems.
Our
product of the week is designed to
help people create a winning job
resume and cut through the pile of
competitors.
THIS
WEEK
Falling
in Love With Your
Clients
I
need to start by saying this is not
about the ethics of a romantic
relationship with your clients, but
looking at how falling in love with
your clients can generate amazing
customer service (and what to do if
you realise you are "just not that
into" your
clients).
ALSO IN THIS
EDITION
HR Tip
- Harassment
Training
When was the
last time you trained your team on
bullying and harassment using your
written policies (you do have written
policies don't
you?)
Product of the Week -
DIY Resume Writing
Course
Writing your own
resume can be a real challenge.
That's why when one of the best in
the business wrote a course to teach
people how to write their own winning
resume, I just had to share
it.
Blog Post of the Week: My
Two Cents on the Jackson Jive
Issue
The
Jackson Jive skit on Australian TV
this week is a wake up call to all
managers - in this post I explain
why, and what you need to do about
it.
Have a
great week!
exuberantly
yours
Ingrid
Heart
Harmony
PS:
This week's
blog also included a post
about "The worst marketing you can
do".
PPS:
Follow me on Twitter
– www.twitter.com/Ingrid
Cliff
Tweets you may
have missed from me this
week:
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