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Hi
Friend
Hope you are having a great
week.
This week we
are looking at the issue of probation
- both for your business and for your
employees. Probation is the term used
when someone is "checking out" the
person or business to see if they are
OK and if they want the relationship
to continue.
We
start by looking at what happens when
your business gets a new customer and
all of a sudden your business is on
probation.
We
then look at the issue of employee
probation - and what to do when
things go sour.
Our
product of the week helps managers to
deal with probation
reviews.
THIS
WEEK
Your Business is on
Probation
Each new
customer puts your business on
probation. They then make a decision
whether or not to return or to leave.
Here's 20 simple and very practical
things you can do in your business to
nurture your new customers - and to
have your probation
confirmed.
ALSO IN THIS
EDITION
HR
Tip: Hire Slow - Fire
Fast
This is one of
the most important HR tips I can give
any business. Hire slow - fire fast.
In this tip I help you look at the
cost of a bad hire and why you need
to take fast
action.
Product of the
Week -Employee Performance Review
Tips
Conducting
probation reviews for your team can
be tricky. This manual and training
recording helps to take the pain out
of reviews and makes manager's lives
easier.
Blog Post of the Week:
You Don't Have to Best to
Succeed
Is
your business striving to be number
1? In this post I look at why number
1 is not a great business
goal.
Have a
great week!
exuberantly
yours
Ingrid
Heart
Harmony
PS:
This week's
blog also included a post
about "Do your numbers add
up?"
PPS:
Follow me on Twitter
– http://www.twitter.com/Ingrid
Cliff
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