Friend - Did you REALLY mean to say that?

December 10th, 2009 at 6:37 pm

www.heartharmony.com.au          email

Hi Friend

Words make or break a business. Say the wrong thing and you will lose clients, create industrial disputes or at the very least make your business a laughing stock. This week I share one example of a howler of an email which had me in fits of giggles for hours.

So, in this issue we look at business writing - and my top 10 tips for clear business writing.

We then look at the issue of your employees writing. Is it is up to standard? What should you do about it?

Our product of the week is one to help you get the most out of 2010.

THIS WEEK

Did You REALLY mean to say that? Clear business writing tips.

After I stopped giggling at the poor business that had sent through an unconsciously funny email, I put together my top 10 tips for clear business writing based on decades of my own disasters and learning. 

ALSO IN THIS EDITION

HR Tip - Employee Writing

Writing is a crucial skill in most businesses - but how good are your employee's writing skills? Can they take a phone message without mistakes? Can they write a basic email? I share some tips on improving the quality of your employees writing.

Product of the Week - DIY Resume

With the economy picking up around the world, many people are reconsidering their options in 2010. Will your resume help you get the job you really want?

Blog Post of the Week: A tale of two PR firms: Tiger Woods vs Letterman 

Two celebrities. Same issue. Very different results. Why? The PR lessons you can apply to your business in the case of negative press.

Have a great week!

exuberantly yours

Ingrid

Heart Harmony

PS: This week's blog also included a post about "Not every campaign is a winner".

PPS: Follow me on Twitter – www.twitter.com/Ingrid Cliff

Tweets you may have missed from me this week:

 

 

Our office will be closed from 24 December to 17 January 2010


Ingrid Cliff

Heart Harmony

 Freelance Copywriting ... Human Resource Management Copywriting ... SEO Copywriting

 

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