Words from the Heart

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Words from the Heart

Why a small piece of pie is better than no pie at all

www.heartharmony.com.au email Hi Friend This week is a liquorice all sorts week - with a mixture of topics shared. We start by looking at why small business needs to be clear on who they are serving - the small piece o ...
November 5th, 2009 at 8:25 pm

How to Write Employee Handbooks

www.heartharmony.com.au email Hi Friend This week we are looking at one of the least understood, yet most important pieces of writing for every business. Your employee handbook. Employee handbooks can be as simple as a ...
October 29th, 2009 at 9:38 pm

Cash for Comment - The Changing Face of Referral Fees

www.heartharmony.com.au email Hi Friend The issue of how to thank people who sing the praises of your business has just got that little bit more complex. We start by looking at the issue of referral fees, affiliate fee ...
October 22nd, 2009 at 10:15 pm

Are your testimonials legal?

www.heartharmony.com.au email Hi Friend The business world has once again changed. Are you keeping up? In the USA, the Federal Trade Commission has released new guidelines relating to the use of testimonials and endors ...
October 15th, 2009 at 8:50 pm

Falling in Love With Your Clients

www.heartharmony.com.au email Hi Friend This week is an emotion packed week as we look at different emotions and behaviours - some which help your business and some which tear it apart. We start by looking at the issue ...
October 8th, 2009 at 10:22 pm

10 things your business needs to do before Christmas

www.heartharmony.com.au email Hi Friend The first decorations are up in the shops which means we are on the run down to Christmas! This issue is a holiday themed issue. We start by looking at the things your business n ...
October 1st, 2009 at 9:39 pm

Friend - Do you know how to get the most out of attending a seminar?

www.heartharmony.com.au email Hi Friend First a quick note to say that there won't be a newsletter next week as I will be away on vacation. So what is this week's edition about? Seminars - they can be expensive, they c ...
September 17th, 2009 at 9:26 pm

Niche Businesses - Why Serving Just a Sliver Can be Great for Business

www.heartharmony.com.au email Hi Friend This week we are looking at niches and mavericks. People who do things differently from the pack and in doing so create a thriving business. We start by looking at Inch Wide Mile ...
September 10th, 2009 at 8:40 pm

Business Ethics: How Do Yours Stack Up?

www.heartharmony.com.au email Hi Friend Hope you are having a great week. This week we look at the seedier side of life in a few of our articles & posts. We start by looking at Business Ethics. Everyone has their own d ...
September 3rd, 2009 at 9:44 pm

Social Media Employee Policies - What Should Yours Contain?

www.heartharmony.com.au email Hi Friend This week is a policies and procedures week. They are those awful necessities that you only realise you need when something goes wrong or when you work out you have answered the s ...
August 27th, 2009 at 10:06 pm

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