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Bob Writes in
..... Admin from
Hell?
as
regular readers know we have
spelled Bob's name backwards so
that nobody will know whom we are
talking about ..... we have
truncated part of Bob's letter
removing the parts she included
that were not relevant to the
message about Giveaway
Hosts downgrading Upgraded
Contributors .....
"Hello
Bob,
There is a HelpDesk response by
Administrator.
Response details:
Response by : Administrator
Time : November 26, 2010, 9:48
pm
Message:
i am contacting PayPal regarding
your claim for refund to show you
are a fraud, further more i will
post this with every marketer I
can. This industry does not need
loser abuse like you
You can also view the response
and track the progress of your
ticket online at:
Thank You.
Technical Support Team"
This is their idea of
customer support? That just blows
my mind!
And, they're calling ME a
fraud!!! Talk about
overreaction!
Sounds like a guilty conscience,
they know what they are doing is
wrong!
Hey, Joe, if you haven't already
done so (and I usually read your
newsletters, but haven't seen it
mentioned), please warn
your readers about this new
development in the giveaway event
industry of hosts downgrading
PAID contributors.
Seriously, I think this is taking
giveaway events to a new
low.
Thanks,
Bob
*********************
Greetings Bob
:-)
thank you for the update - though
I admit I am horrified by
their response to your
ticket!
It is my opinion that the
knowledge for both you
and others to know of this
"downgrade you anyway
even though you paid for the
upgrade" practice was
worth much more then $12 even if
we have to pay it, willing to
give the refund, and brought
it in a light that I can write
about it in our
newsletters without looking
like a jealous fool or possibly
out of
spite?
Furthermore,
in many ways to include but not
limited to the fact that it
puts our events and practice
of NOT doing this in a more
valuable light and hopefully
thought to be a better and more
trust worthy event by JV
Partners/Contributors.
On what do
they base a fraud
accusation?
Is this the way to behave to
valued JV Partners/Contributors
instead of explaining the terms
and reasons behind the downgrade
or not specifically and clearly
post this policy on the event
itself?
I do plan
110% on warning JV
Partner/Contributors in our
next newsletter about this
practice of downgrading paid
contributors but this adds a
whole new separate rant
about how not to respond to a
support ticket.
If I would
have contacted them I would have
respectfully requested that they
re-instate your account and
apologize for the
mis-communication regarding the
terms of the event but bring
it to their attention that
they made a mistake NOT
making it clear that they would
downgrade "upgraded" contributors
for lack of
referrals.
I am 110%
on your side regarding these
issues Bob :-)
Joe :-)
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